← New search

2016 Kia Soul

Owner reports · Recalls · Investigations

More warning signs than most Soul years

Owner complaints for the 2016 Kia Soul are substantially higher than the model-year median of 225.

About this comparison →

When problems were reported

Mileage at the reported incident

362 reports with mileage · 448 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 555 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

28 crash reports35 fire reports17 injury reports

Engine complaints

555 reports
Clear category filter
94,000 miles · Mar 9, 2021
EngineFuel/propulsion SystemVehicle Speed Control

WHILE SITTING IN TRAFFIC MY CAR BEGAN TO SHAKE AND THEN STALLED AND TURNED OFF. IT WAS ABLE TO RESTART AND THEN LATER WHILE DRIVING DOWN THE INTERSTATE IT BEGAN TO STOP ACCELERATING WHEN I PRESSED THE GAS. FORTUNATELY I WAS ABLE TO MAKE IT TO THE SHOULDER FROM THE LEFT LANE AS CAR SLOWED TO A STOP AND THE BREAK PEDAL LOCKED UP. …

Read full complaint

WHILE SITTING IN TRAFFIC MY CAR BEGAN TO SHAKE AND THEN STALLED AND TURNED OFF. IT WAS ABLE TO RESTART AND THEN LATER WHILE DRIVING DOWN THE INTERSTATE IT BEGAN TO STOP ACCELERATING WHEN I PRESSED THE GAS. FORTUNATELY I WAS ABLE TO MAKE IT TO THE SHOULDER FROM THE LEFT LANE AS CAR SLOWED TO A STOP AND THE BREAK PEDAL LOCKED UP. THE CAR WOULD NOT TURN ON ANY MORE. AFTER MECHANIC INSPECTION, THEY REPORTED THAT A PISTON HAD MELTED IN THE ENGINE AND BECAUSE THE OIL HAD DRIED UP, EVEN THOUGH THE CAR HAD ITS LAST OIL CHANGE TWO MONTHS AGO.

NHTSA ODI #11399895

85,000 miles · Mar 7, 2021
EnginePower TrainVehicle Speed Control

2016 KIA SOUL /W 2.0 LITER LONG BLOCK ENGINE. APPROXIMATELY 85K MILES AT THE TIME OF ENGINE FAILURE DUE TO SPONTANEOUS OIL LOSS. VEHICLE HAD BEEN WELL MAINTAINED WITH REGULAR OIL CHANGES. DEALERSHIP AND KIA CORPORATE REFUSE TO PROVIDE ANY CONSIDERATION THAT THE FAILURE IS DUE TO MFG. DEFECT DESPITE NUMEROUS REPORTED INCIDENTS OF…

Read full complaint

2016 KIA SOUL /W 2.0 LITER LONG BLOCK ENGINE. APPROXIMATELY 85K MILES AT THE TIME OF ENGINE FAILURE DUE TO SPONTANEOUS OIL LOSS. VEHICLE HAD BEEN WELL MAINTAINED WITH REGULAR OIL CHANGES. DEALERSHIP AND KIA CORPORATE REFUSE TO PROVIDE ANY CONSIDERATION THAT THE FAILURE IS DUE TO MFG. DEFECT DESPITE NUMEROUS REPORTED INCIDENTS OF THIS EXACT FAILURE.

NHTSA ODI #11399604

33,600 miles · Mar 5, 2021
Engine

CAR HAS ONLY 34K MILES. HAD IT FOR TWO MONTHS NOW. HASN'T HAD IT'S FIRST OIL CHANGE. HOWEVER, THE OIL LIGHT COMES ON AND BLINKS THEN SHUTS OFF, DOES THIS EVERY TIME I DRIVE OR IN IDLE. I PUT 4 QTS OF OIL IN THE CAR A WEEK AGO. THERE IS NO REASON THE OIL NEEDS TO BE FILLED AGAIN. I'M GOING TO HAVE TO PUT ADDITIONAL 4 QUARTS OF O…

Read full complaint

CAR HAS ONLY 34K MILES. HAD IT FOR TWO MONTHS NOW. HASN'T HAD IT'S FIRST OIL CHANGE. HOWEVER, THE OIL LIGHT COMES ON AND BLINKS THEN SHUTS OFF, DOES THIS EVERY TIME I DRIVE OR IN IDLE. I PUT 4 QTS OF OIL IN THE CAR A WEEK AGO. THERE IS NO REASON THE OIL NEEDS TO BE FILLED AGAIN. I'M GOING TO HAVE TO PUT ADDITIONAL 4 QUARTS OF OIL AGAIN. THERE IS NO LEAKS, NO BURNING OR ANYTHING ELSE. I'M WORRIED ABOUT THE ENGINE BLOWING UP OR CATCHING ON FIRE. THERE WAS A RECENT RECALL ON THIS CAR BUT I HAVE NO IDEA WHY I AM NOT BEING TOLD, OR INFORMED. THE ENGINE IS USUALLY QUIET, BUT WHEN THE OIL LIGHT BLINKS, IT'S ALSO ACCOMPANIED BY A KNOCKING SOUND. KIA IS AWARE OF THIS ISSUE AND WE'RE SUED BY CUSTOMERS FOR THE SAME ISSUE. THIS IS A BIG PROBLEM THAT KIA HAS NOT ATTEMPTED TO REDRESS. THIS ISSUE HAPPENS WHILE DRIVING UP TO AND OVER 40MPH, WHILE AT A STOP, AND WHILE DRIVING UNDER 10MPH

NHTSA ODI #11399258

140,000 miles · Mar 4, 2021
EngineFuel/propulsion SystemVehicle Speed Control

I WAS DRIVING ON THE FREEWAY AT NIGHT AT ABOUT 75 MILES AN HOUR ON CRUISE CONTROL. I WAS PASSING A SEMI WHEN ALL THE SUDDEN MY CAR DOWN SHIFTED AND STARTED LOSING POWER. I QUICKLY HAD TO FIGURE OUT HOW TO DEAL WITH THIS AND GET OFF THE FREEWAY. I CONSIDER MYSELF AN EXPERIENCED DRIVER, BUT IF MY KID WAS DRIVING THE CAR WHEN THAT …

Read full complaint

I WAS DRIVING ON THE FREEWAY AT NIGHT AT ABOUT 75 MILES AN HOUR ON CRUISE CONTROL. I WAS PASSING A SEMI WHEN ALL THE SUDDEN MY CAR DOWN SHIFTED AND STARTED LOSING POWER. I QUICKLY HAD TO FIGURE OUT HOW TO DEAL WITH THIS AND GET OFF THE FREEWAY. I CONSIDER MYSELF AN EXPERIENCED DRIVER, BUT IF MY KID WAS DRIVING THE CAR WHEN THAT HAPPENED...

NHTSA ODI #11399170

100,000 miles · Mar 2, 2021
EngineStructureFire

MY HUSBAND WAS DRIVING THE CAR AND HAD JUST PULLED ONTO THE INTERSTATE AND HE HEARD A "POP" SOUND, SO HE PULLED OVER TO CHECK IT OUT. WHEN HE GOT OUT AND OPENED THE HOOD THE ENGINE WAS ON FIRE AND ENGULFED THE WHOLE CAR. THERE WAS NO WARNING ANYTHING WAS WRONG PRIOR TO HIM HEARING THE SOUND. IT NEVER LOST POWER, NEVER HAD ANY SM…

Read full complaint

MY HUSBAND WAS DRIVING THE CAR AND HAD JUST PULLED ONTO THE INTERSTATE AND HE HEARD A "POP" SOUND, SO HE PULLED OVER TO CHECK IT OUT. WHEN HE GOT OUT AND OPENED THE HOOD THE ENGINE WAS ON FIRE AND ENGULFED THE WHOLE CAR. THERE WAS NO WARNING ANYTHING WAS WRONG PRIOR TO HIM HEARING THE SOUND. IT NEVER LOST POWER, NEVER HAD ANY SMOKE COMING FROM UNDER THE HOOD, NEVER A CHECK ENGINE LIGHT, OVER HEATING LIGHT, LOW OIL PRESSURE LIGHT, NOTHING. IT WAS RUNNING 100% FINE. THE CAR IS A TOTAL LOSS, AND I AM JUST THANKFUL HE STOPPED AND GOT OUT AND IS SAFE AND DID NOT HAVE OUR CHILDREN IN THE CAR WITH HIM AT THE TIME THIS OCCURED.

NHTSA ODI #11398734

85,300 miles · Feb 27, 2021
EngineFuel/propulsion SystemUnknown Or Other

AFTER TAKING MY CAR INTO THE DEALERSHIP FOR A RECALL AND AN UPGRADE TO COMPUTER SOFTWARE, I WAS TRAVELING ON THE HIGHWAY AT 65 MPH AND LOST POWER TO THE ENGINE WHILE IN THE MIDDLE LANES OF TRAFFIC. I TOOK THE VEHICLE BACK TO THE DEALERSHIP, AND UPON THE COMPLETION OF AN INSPECTION, THEY SAID THE VEHICLE IS SAFE TO DRIVE AND POWE…

Read full complaint

AFTER TAKING MY CAR INTO THE DEALERSHIP FOR A RECALL AND AN UPGRADE TO COMPUTER SOFTWARE, I WAS TRAVELING ON THE HIGHWAY AT 65 MPH AND LOST POWER TO THE ENGINE WHILE IN THE MIDDLE LANES OF TRAFFIC. I TOOK THE VEHICLE BACK TO THE DEALERSHIP, AND UPON THE COMPLETION OF AN INSPECTION, THEY SAID THE VEHICLE IS SAFE TO DRIVE AND POWER WAS RESTORED. I WAS NOT OFFERED A LOANER CAR, AND HAD TO WALK OR USE PUBLIC TRANSPORTATION FOR SEVERAL DAYS. I AM NOW EXPERIENCING THE SAME ISSUE AGAIN. I CANNOT TRAVEL OUT OF TOWN WITHOUT THE POSSIBILITY OF THE SAME THING HAPPENING AS A SAFETY MECHANISM TRIGGERS. I HAVE TO FIND MY OWN MEANS OF TRANSPORTATION AND ONLY TRAVEL LOCALLY. IF THIS HAPPENS AGAIN WHILE ON THE HIGHWAY WITH MORE TRAFFIC I COULD BE INVOLVED IN A VERY SERIOUS ACCIDENT. THEY HAVE ALSO NOT OFFERED ANY FORM OF COMPENSATION FOR MY TIME LOSS WITH MY VEHICLE. THIS IS VERY DIFFICULT TO DEAL WITH FROM DAY. WHEN THE SAFETY MECHANISM TRIGGERS, THE VEHICLE WILL BARELY DO 35-45 MPH. IT TAKES MORE THAN 15 SECONDS TO ATTAIN THAT SPEED WHICH IS NOT SAFE IN HEAVY TRAFFIC OR MODERATE TRAFFIC. THE CAR WILL START AS NORMAL; HOWEVER, WITH TRYING TO TAKEOFF THE VEHICLE WILL NOT ACCELERATE AS NORMAL. PRIOR TO THIS 'UPGRADE' THE VEHICLE NEVER HAD ISSUES WITH ACCELERATION.

NHTSA ODI #11398153

85,000 miles · Feb 22, 2021
Electrical SystemEngineFuel/propulsion System

I WAS ON THE FREEWAY IN THE FAST LANE AND MY CAR STARTED ACTING LIKE IT WANTED TO STALL. THE ENGINE LIGHT CAME ON BRIEFLY AND WENT AWAY. I HIT THE GAS TO TRY TO GET OVER TO THE RIGHT LANE SO THAT I COULD EXIT THE FREEWAY AND NOTHING WAS HAPPENING WITH THE RPM IT WOULD NOT GO OVER 2 AND I THOUGHT I WAS GOING TO STALL ON THE FREEW…

Read full complaint

I WAS ON THE FREEWAY IN THE FAST LANE AND MY CAR STARTED ACTING LIKE IT WANTED TO STALL. THE ENGINE LIGHT CAME ON BRIEFLY AND WENT AWAY. I HIT THE GAS TO TRY TO GET OVER TO THE RIGHT LANE SO THAT I COULD EXIT THE FREEWAY AND NOTHING WAS HAPPENING WITH THE RPM IT WOULD NOT GO OVER 2 AND I THOUGHT I WAS GOING TO STALL ON THE FREEWAY. I WAS SO UPSET AND FINALLY MADE IT TO AN OFF RAMP. WHEN I STOPPED AT THE OFF RAMP THE CAR WAS SHAKING AND MAKING A TERRIBLE NOISE LIKE IT WAS GOING TO JUST EXPLODE. I CONTEMPLATED STAYING OFF THE FREEWAY AND TAKING THE STREETS BUT I WAS NOT IN A GOOD AREA SO I GOT BACK ON THE FREEWAY AND STAYED IN THE RIGHT HAND LANE TO EXIT AND HEAD STRAIGHT TO THE DEALERSHIP. I IMMEDIATELY CALLED THEM AND TOLD THEM WHAT HAPPENED TO ME. THEY SAID IT WAS A CYLINDER THAT WAS MISFIRING AND THAT THEY REPLACED IT. WELL I WAS DRIVING YESTERDAY AND THE ENGINE LIGHT CAME ON AGAIN AND MY CAR WANTED TO STALL AGAIN AND IT HAD ONLY BEEN A WEEK SINCE THEY SUPPOSEDLY FIXED IT. I TOOK THE CAR IN AND AGAIN THEY BLAMED IT ON THE OIL AND ARE NOW SAYING THAT MY ENGINE MAY BE BURNING THE OIL FASTER THAN IT SHOULD AND IF THAT IS THE CASE THEY WILL NEED TO REPLACE THE MOTOR. THE CAR HAS ME ON EDGE AS I DRIVE MY KIDS AND GRANDKIDS EVERYWHERE. I DO NOT FEEL SAFE IN THIS CAR AT ALL ANYOMRE. I FEEL LIKE THE ENGINE CAN GIVE OUT AT ANYTIME WITHOUT WARNING.

NHTSA ODI #11397460

82,000 miles · Feb 22, 2021
Engine

VEHICLE STOPPED HAVING ANY POWER AND BEGAN SPUTTERING ON INTERSTATE 79 NORTH OF PITTSBURGH. DRIVER MANAGED TO PULL OFF ONTO AN EXIT RAMP AND OFF THE EXIT RAMP (NORTH) ON THE PORTERSVILLE/PROSPECT EXIT BEFORE IT SHUT OFF ENTIRELY AND THE ENGINE WOULD NOT ROLL OVER OR START. NO WARNING LIGHTS CAME ON IN THE VEHICLE AT ALL UNTIL …

Read full complaint

VEHICLE STOPPED HAVING ANY POWER AND BEGAN SPUTTERING ON INTERSTATE 79 NORTH OF PITTSBURGH. DRIVER MANAGED TO PULL OFF ONTO AN EXIT RAMP AND OFF THE EXIT RAMP (NORTH) ON THE PORTERSVILLE/PROSPECT EXIT BEFORE IT SHUT OFF ENTIRELY AND THE ENGINE WOULD NOT ROLL OVER OR START. NO WARNING LIGHTS CAME ON IN THE VEHICLE AT ALL UNTIL IT WAS STOPPED. CAR WAS TOWED FROM IT'S LOCATION TO ACM MOTORSPORTS IN TITUSVILLE PA. MECHANIC DETERMINED THAT THE STARTER WAS BAD AND WHEN THE ENGINE WAS DRAINED OF OIL, THERE WAS LESS THAN A QUART OF OIL IN IT. OIL CHECKED PREVIOUSLY (WITHIN A WEEK OF INCIDENT) SHOWED THAT 3 QUARTS OF OIL WAS IN THE VEHICLE. THE ENGINE HAD BLOWN UP AND WAS NOT REPAIRABLE AND NEEDED REPLACED. VEHICLE WAS AT APPROXIMATELY 82,000 MILES.

NHTSA ODI #11397308

100,000 miles · Feb 12, 2021
EngineFire

DRIVING TO WORK AT 60 MPH CAR FELT LIKE CAT CONVERTER MALFUNCTIONED. PULLED OVER IMMEDIATELY AND BY THE TIME I PUT MY CAR IN PARK SMOKE WAS BILLOWING OUT OF ENGINE COMPARTMENT WITH IN 5 MINS FRONT OF MY CAR WAS FULLY ENGULFED

NHTSA ODI #11395999

99,000 miles · Feb 7, 2021
Engine

WHILE DRIVING SOMETIME THE CAR SEEM TO LOSE SPEED AND AFTER A WHILE IT'S PICKS BACK UP.. MY ENGINE LIGHT COME ON SOMETIME.. I TOOK IT TO DEALERSHIP IT READS A CODE OF 420 CATALYTIC CONVERTER.. IT'S HAVE DECREASE IN SPEED..

NHTSA ODI #11395084

Official recalls

2

19V120000 · Engine; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Feb 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence & remedy

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Additional source detail variants (2)

Engine

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

17V608000 · Steering

Sep 29, 2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence & remedy

Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.