2016 Kia Soul

Vehicle had a sudden loss of power. This was following a catalytic convertor repair last year. Took vehicle to Kia dealership and was informed that the total for repairs would be 4600 dollars. They informed me that they felt we should just replace the engine at my cost and that me vehicle did not fall under the class action lawsuit, though it was demonstrating very similar issues that they've seen. When I asked if this was caused by the constant oil consumption, they felt that it was a factor and that it was simply normal in that engine to consume oil the way it does. I feel like I'm being taken advantage of, and that Kia is not being honest with us.

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, there was an abnormal amount of smoke coming from the exhaust pipe. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to an independent where the contact was informed that oil was burning inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The engine is consuming oil and plugging the converter. The safety of me & other drivers were at risk in the flow of traffic. The car wouldn't gain speed as it decreased in speed, sputtering and unable to regain current speed of the flow of traffic. This started in 2021. This problem has been reconfirmed and inspected by an independent service center, Conrad's. The catalytic converter was replaced twice within a six month period and still having same problem. There were never warning lamps, messages or other symptoms of the problem prior to the failure. I will need a new engine replacement in order to fix this issue that has already been recalled and ordered by Federal courts to replace the engines built in 2015.

I purchased this 2016 Kia Soul from a dealership in April, 2024. On [XXX], I was driving on a residential street when I heard an explosion. Smoke poured from the back of the car and from under the hood. I tried to stop, but the brakes failed. I put the car in park, but it would not stop. I finally put the emergency brake on and it stopped. By this time, the car was basically a fireball. I had to get out by stepping through fire. I inhaled smoke from the burning and melting elements of the vehicle. The fire department arrived quickly, but it took 10-15 minutes to put the fire out. I have since learned that Kia knew of the problem and there was a class action suit against them, which it is too late for me to file a claim on. As [XXX] , I am very concerned about the situation. My insurance payout won't be enough to replace the car and I am unable to secure a loan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

went to Kia as car was approaching high 80's in mileage-significant power loss. Asked if my problem had to do with the class action suit--was told no. No diagnostic test was recommended. Approaching 100, miles mechanic told me I had no oil in my car. Called Kia, told them my car was suffering from power loss (and also burning excess oil) They told me "oh sounds like transmission. full tune up done 3/23-still lack of power still burning excess oil. Kia diagnostic -catalytic converter-service women suggested I call an outside mechanic to save money. replaced converter 11/23. 12/3 driving power drop, engine light--error-knock system 1/9 driving hwy power drop, engine light--very frightening.Kia replaced knock system thru the class action suit. In my research I see a faulty knock system can damage catalytic converter. Fighting to get reimbursed for the $1,0000 catalytic converter repair and being denied. My Kia is burning oil like CRAZY--I am putting in quarts multiple times before service is due. My dealership tells me that my oil consumption is normal --how can they even think that is ok to say. At the same time 2 different mechanics there told me that my years car has a problem with the piston skirts and the rings..A lot of Kia owners are getting new engines --which is the right thing to do since they are aware that there is a malfunction with the rings around the pistons. Worried that I will run out of oil (as 3 times now I heard the clicking and been told by 2 different mechanics and a gas station attendant--that my car was out of oil.)How can I get this addressed. Unintended oil is being allowed to enter the combustion chamber and burn with the air/fuel mixture. Engines typically burn excess oil because the engine is damaged or worn--I have done every oil change required since purchasing. I take excellent care of my car and I want to keep it. I should not have to pay for a new engine when this issue has been going on for years now with Kia skirting the issue-ty