2022 Kia Sorento

The contact owns a 2022 Kia Sorento. The contact stated while driving at an unknown speed, he heard abnormal sounds coming from the vehicle. The contact stated no warning light was illuminated. The contact continued driving to his destination. The contact took the vehicle to the local dealer where a software upgrade on the transmission was performed. The vehicle was repaired but continued to experience the failure. The contact then received notification of NHTSA Campaign Number: 22V760000 (Power Train). The contact took the vehicle to the local dealer and had the recall repair completed. The contact stated that the failure persisted. The contact took the vehicle back to the dealer, but the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.

There was a complete loss of motive power. Myself and my passenger were on a busy 5 lane road approaching a busy intersection when the check engine light came on as well as a "stop safely immediately" message and an audible chime sound. Then the car lost power. I was in the middle lane and had no way nor time to pull over safely. Thank goodness I was slowing down for a stop light. This was the first time I had received any warnings, messages or other symptoms. The vehicle was towed into my KIA Dealership. They have had the car since December 6th and have not been able to tell me what is wrong. Before I received my recall letter, I had researched where other people have had the same issue and that KIA was recalling over 65,000 Kia's for this problem. KIA has run diagnostics on the vehicle but claims it is not due to this issue. Then on December 27th I received a safety recall for this very same issue stating that this notice applies to my vehicle and had my VIN number on it. The dealership has been waiting for KIA to diagnose the problem and have no idea when I can have my vehicle back. After demanding a loaner vehicle from KIA, two weeks later, I was finally given a Hertz rental car that is not comparable to my vehicle and which I have to pay $14.99 daily for insurance that KIA would not pay for.

The contact owns a 2022 Kia Sorento. The contact stated while driving 50 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer where an unknown software update was completed; however, the failure reoccurred while driving 20 MPH. The vehicle was taken back to the dealer where the same software update was completed; however, the failure persisted. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V760000 (Power Train), which she related to the failure. The manufacturer was notified of the failure and a case was filed. The failure mileage was unknown.

This has happened to this car 2 times already. First when the vehicle only had 12k miles, an MIL showed up. Took it to the dealer and they said they could not find any DTC codes in there. When they gave it back to me the MIL light was off... Surprisingly. 2nd time, 16k miles, the transmission gear was slipping some of the gears and we have never taken this vehicle to off road. The MIL light came back on and also a message saying "Transmission system error! Check transmission oil immediately". After this message came to the dashboard , the transmission started to fail and like going into limp mode - could not drive this vehicle over 20mph. Fortunately , this issue happened during the day so I took my kia 2022 Sorento AWD to the dealer. Now my vehicle is there for 4 days now and they dont know what is really going on with it. They are now talking with the headquarters Engineers to see if they can figure this out but so far nothing yet. The dealer still have my vehicle trying to figure this out.

Vehicle's rpm goes up but the vehicle does not move and then goes back into shift or shifts into neutral without manually doing it. It stalls and refusing to shift while driving, coasting or at stoplight/sign. It unpredictable when it's going to happen, Have almost gotten hit from being since it looks like I'm going and the car is not. No lights come on and I have reached out to numerous Kia services and keep getting runaround. I was told that there was no recall and looked it up and there is. Power window and reverse camera continue to not function correctly either. This care is dangerous to drive!

Transmission will not shift or rev to high for next gear then will drop back to correct rpm an shift. Car will stall out or not shift.Problem has been duplicated at dealer. Was at dealership with no correction available at time KIA Engr. advised no call back. Engine light stayed on would not reset at all dealer plus was told transmission replacements is only correction .Car had10K on it less then year.

I got a Kia Sorento 2022 in May of 2022. I was very happy with the car but I noticed an issue with brakes within a few weeks. The brakes would feel as if it grind on the road when pushed down on a sudden stop. A little over 5 months and I was due for an oil change, I was informed there was a recall on the transmission system and it just needed to be updated, I was shocked I was not informed, nor did I see a recall online. I figured I would mention the brake issue. Upon getting the car back I was told the brake issue was due to "debris or pebbles found." I was told to change the rotators/pads if it continued (the car was only 5 months old?) NOW the car drives strange. When shifting gears the car makes a loud clicking sound. When braking the car lunges forward and the car jerks. I do not feel safe in the car. It only has under 4000 miles. It is currently at the dealership for Transmission Diagnosis(NotShiftingProperly,Leaks,Other).

I purchased a new 2022 Kia Sorento in March of 2022. By the end of April, at 1626 miles, the vehicle started giving me a warning on the dash stating "Transmission System Error! Check transmission oil immediately." The problem was intermittent and the dealer was not able to reproduce it. The difficulty is that the transmission does not have a method to check the transmission oil level. I have returned this vehicle to the dealer three times for this same problem. When the message is displayed, the transmission only provides power to the wheels in the odd numbered gears (1, 3, 5, 7) and slips badly in the even numbered gears. During slippage, the engine revs to 4,000 RPM. Unknown damage has most likely been done to my transmission at this point and Kia refuses to take care of their customers.