2022 Kia Sorento

2022 Kia Sorento. Dec 2024(previous owner incident) to new owner purchase May 2025- April 2026 vehicle keeps displaying all lights and warnings, loses acceleration & loss of throttle power while driving. High voltage code P0653 code displays. RPM’s will go up and down while vehicle is in park. Have had an active case open with Kia America Escalated case specialist since Nov 2025. Vehicle has been taken to two different Kia dealerships and has had this incident 7 times since May 2025 used purchase. A few different parts have been changed while working with a Kia America tech over a computer, yet it doesn’t fix the problem. It was reported in 2024 by the previous owner and the dealership could not find the source. It was never disclosed from the dealership prior to reselling. My problems started 3 weeks after owning the car. Less than 200 miles. I got in contact with previous owner, the vehicle kept going into limp mode while driving & the code would clear before she could get it to the shop & they couldn’t resolve it, so she traded it back in. 1st Incident: Dec 2, 2024 (previous owner) 2nd: June 6, 2025 3rd: July 19, 2025 4th: August 14, 205 5th: September 19,2025 Contacted Kia after and finally assigned a case officer Nov 10, 2025. Taken to shop Nov 11, 2025. 6th: Feb 22, 2026 7th: April 4, 2026 - going 75Mph on a highway and having to cross 4 lanes of traffic with no throttle power.

I am reporting a serious safety defect regarding my 2022 Kia Sorento Hybrid (Mileage: 91,661). The vehicle was diagnosed with an internal short in the EGR (Exhaust Gas Recirculation) Control Unit (Error codes P0404, P049D). Upon inspection, significant engine oil intrusion was found inside the EGR unit. The EGR system is designed to handle exhaust gases only; the presence of liquid engine oil indicates a critical failure in the powertrain system (likely the PCV system or turbocharger seals) which is forcing oil into the intake/exhaust tract. Safety Risk: This defect causes the EGR system to short-circuit, which can lead to unpredictable engine performance, reduced power, or sudden engine stalling while driving. Any sudden loss of power on a highway poses a severe risk of a rear-end collision. Furthermore, oil intrusion into electrical components increases the risk of thermal incidents or localized fires within the engine bay. Despite the vehicle being within the 10-year/100,000-mile Powertrain Warranty, the dealership (Suntrup Kia South) is refusing coverage, claiming the EGR is not a powertrain component, while ignoring the fact that a powertrain failure (oil bypass) is the root cause of the damage. I request NHTSA to investigate this "oil intrusion into EGR" issue as it appears to be a systemic defect in Kia’s hybrid powertrain that compromises vehicle safety.

While driving from Phoenix to Tucson in midday traffic, the vehicle displayed a "Check Transmission" error message. Immediately following this warning, the vehicle experienced a significant loss of motive power while navigating a busy intersection. The car would not shift gears appropriately to maintain speed or move out of the path of traffic, which created an immediate risk of a collision. I was able to avoid an accident, but the vehicle's inability to accelerate or change gears left me stranded in a hazardous location. Component Failed: Transmission/Transmission Control Module. Safety Risk: The sudden loss of power in an intersection put me and other drivers at risk of a high-speed side-impact or rear-end collision. Warning Symptoms: The "Check Transmission" message appeared moments before the failure. Inspection Status: We have had the recall taken care of on January 25 , 2023 with 8810 miles at Peoria KIA initially. The incident happened on December 6, 2025 and the vehicle was taken to Royal KIA on December 6, 2025 for inspection.".

The contact owns a 2022 Kia Sorento. The contact stated that upon starting the vehicle, the vehicle failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact restarted the vehicle; however, the failure persisted. The contact called a mobile mechanic to the residence, and the mechanic diagnosed the vehicle with a defect in the transmission. The mechanic informed the contact that there was a recall on the model vehicle related to the transmission. Upon investigation, the contact discovered NHTSA Campaign Number: 22V760000 (Power Train); which was linked to the failure. The contact called several dealers in the area and was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure, and the contact was provided with the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 55,000.

2022 Kia Sorento LX started off with rpm acceleration randomly. It progress and started happening multiple times during a ride. Took it to Jake Sweeney Kia dealership, they were not able to pick up on any codes. They said they tried a flight recording and couldn’t record data, but not even 15 minutes off the lot the symptoms proceeded. Now the vehicle is trying to shift gears while in drive. I’ve provided videos and the dealership responded back and said, “After speaking with my manager about this situation I can't really do too much until it becomes a constant issue. I know that isn't what you want to hear but at this time without a check engine light or it happening all the time there isn't much I can accomplish for you.” Not only is this a safety hazard for myself and my child this is negligence on Kia and Jake Sweeney Kia Florence.

While driving my 2022 Kia sorento on the interstate a sudden check engine light illuminated and the car totally stalled out with a severe decrease in power causing me to almost be rear ended by interstate traffic before I could get off the road safely. After taking the vehicle to the dealership for diagnostics I was informed there was a P1C2D03 trouble code which is associated with the 8 speed dual clutch transmission indicating an internal fault in the electric oil pump of the TCU. Upon further investigation we find out this code was associated with a safety recall that went out for this particular Kia model and transmission. The original owner took this car in to have the recall repaired back in 2023 without the fault code showing or any issue presenting from the vehicle. They were simply taking it in to clear the recall they were sent. While it was at the dealership they flashed the system like they were supposed to do according to the campaign instruction and sent them on their way. Fast forward to now and I am getting this same fault that the recall was sent out for but I have the code which according to the campaign instructions Kia was supposed to replace the transmission due to a mfg defect. Kia is refusing to replace the transmission now saying the recall can not be reopened and since I am the second owner and my warranty is expired I will have to pay over $5,000 for a replacement.

The vehicle will sometimes, after shifting from park to drive, roll backwards if on an incline, even while gassing. If not an incline when this occurs, the vehicle will not move forwards. This typically lasts for a few seconds before the transmission engages. This happens intermittently; the first time it happened to my family member, it almost caused an accident. Kia has attempted to repair this defect three times but has been unsuccessful. During the last repair attempt, the Kia tech told me that they’ve seen multiple vehicles with this issue, and that it is “normal” for Kia.

The engine light came on and then two hours later the entire system started flashing and the engine started stalling. The car would not accelerate and had to be taken to Kia. This is the SECOND time this has occurred. The first time, the engine froze and I could not accelerate on the highway. I barely got to the side and had to get towed to Kia. Please, please investigate this vehicle and the power train.