2022 Kia Sorento

The Sorento went in for three recalls on 1/24/2023 at 6970 miles. These were tow hitch recall ( no tow hitch on the vehicle) . SC250 8 speed electrical oil pump and SC252 B HECU inspection. One week later , (and after approx. 35 miles) , while driving all warning lights started flashing and the engine lost power. Luckily I was in an area where I could stop and when the car was in neutral with all lights warning still flashing the engine ran irregularly between 1000 and 1500 revs. When I tried to put in back in gear and drive it just limped at a about 5 miles per hour and when you depressed the accelerator nothing happened. I switched car off and waited 10 seconds and restarted it. This time the malfunction indicator lamp (MIL) stayed on. I then switched it off again and waited 30 minutes. This time all lights went out and the engine operated normally. I immediately phone the dealer who did the recalls and who then examined the car. The error codes they found were P065312 (engine) C1161386 Brake) C136081 C174181 C161381 (Front Radar) C161386 C164286 (Front View camera) C169381111111 (Rear corner radar). They redid the SC 250 update and test drove the vehicle to see if the problem reoccurred. It did not and the vehicle was returned to me on 2/3/2023. With the sudden loss in engine power this could have been very serious had it happened on an expressway. My wife is now too scared to drive the vehicle. I did phone KIA Customer service to report the issue and their file number is 15300218

Dear. NHTSA Good morning, Yesterday I filed a complaint regarding 2022 Kia Sorento Car Problems regarding recall issues. This morning, I received a response from NHTSA saying that NHTSA cannot help with this matter. My complaint is about serious car issues which concernts 2 recall issues. Kia America took my car for repair on 12/20/22 and today is 01/27/23 Until today, Kia American is not responding about my car. Kindly re-review my complaint and help advise. My case information is as below. Request #[XXX] Re: Kia Customer Care Case#[XXX] Thank you for your help. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Kia Sorento. The contact stated while driving 50 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer where an unknown software update was completed; however, the failure reoccurred while driving 20 MPH. The vehicle was taken back to the dealer where the same software update was completed; however, the failure persisted. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V760000 (Power Train), which she related to the failure. The manufacturer was notified of the failure and a case was filed. The failure mileage was unknown.

Around 9:45 on December 29 my check engine light came on stating I had a powertrain issue for the engine control system. This car is only 5 1/2 months old since I bought it. I do all my maintenance get it checked. And they always tell me my SUV is in great condition. Well yesterday. December 30 at about 12:40 PM my car did not want to maintain engine power. What I mean by this is when I try to turn my car on it started shaking and you heard the engine dying out. My battery was perfect all the lights radio and Bluetooth connected just fine And at that point my car did not function. I am a very cautious driver. I believe that this is a malfunction. There are many people who have made the same complaint about the powertrain and their engine for a 2022 Kia Sorrento and have had this issue within the first year of purchasing the car . The whole purpose of purchasing a brand new car is not to have these issues within the first five years. This is ridiculous and I don't think he is taking it serious. They are having many of these issues regarding the engine and powertrain of the engine system control. I got my car towed by Kia to the local dealership in Naperville and they have not looked over my car nor have they offered me a loaner. I am a healthcare worker and do not have a time to takeoff of work and do not have an extra car, I want Kia to fix this issue or replace my car because there is no way that my car should be having this issue within the first six months.

Transmission will not shift or rev to high for next gear then will drop back to correct rpm an shift. Car will stall out or not shift.Problem has been duplicated at dealer. Was at dealership with no correction available at time KIA Engr. advised no call back. Engine light stayed on would not reset at all dealer plus was told transmission replacements is only correction .Car had10K on it less then year.

My inverter radiator was punctured by road debris while driving down a highway and caused the coolant to leak out of the radiator. I received a "Refill inverter coolant" service warning then "Service Hybrid System Immediately Stop Safely" service warning and had to pull the car onto the shoulder. I called KIA roadside assistance to have my car towed to the KIA dealership and was informed the following day (9/2/22) of the damage. Unfortunately, this damage was not covered under warranty because it was external damage. However, due to the design of the front grill, debris is easily able to pass through the grill and strike the radiator because the grill has large spaces for debris to pass through and the inverter radiator sits directly behind the grill. THIS IS A DESIGN OF MANUFACTURING ISSUE and should be recalled and covered under warranty.

On 06/29/2022 brand new vehicle with 775 miles had a transmission failure warning appear on the dashboard. "Transmission system error! Check transmission oil immediately!" vehicle became sluggish and had to turn on hazards to crawl it back home. Brought to local dealership and they could not see any error codes or replicate the problem and gave us back the vehicle. On 07/01/2022 with 865 miles the error message re-appeared with engine performing sluggishly - turned on hazards drove it into dealership so they can see and try to identify problem. After researching online, several Kia Sorrento's are encountering the same error and transmission failures with less than 2,000 miles. Kia is failing to identify and remedy the issue nationally.

Vehicle at a red light and complete stop would not respond when i tried to accelerate. I turned car off and tried turning back on and it wasn't until a couple minutes later that car then turned back on. Dealership unable to identify problem and it happened again 2 months later with my 1 year old in the car. This time it happened while on the highway that car would not accelerate putting my 1 year old and myself in danger. Dealership again says it sees nothing wrong with the car and is charging me to test the fuel. Sounds like KIA has a problem on their hands that they should address before a terrible accident happens.