Engine. Review the 386 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 160 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 153 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports46 fire reports16 injury reports

Engine complaints

386 reports

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125,000 miles · Apr 4, 2022

Engine

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The contact owns a 2014 Kia Sorento. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the engine bearing needing to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000. Consumer was unable to find a dealership to evaluate my engine and determine the source of failure. They have so many KIAs to assess and they have all said they are taking no more vehicles. Consumer did receive a limited warranty extension letter (on 7April22) to 150,000 miles for the oil pressure switch leaking. Vehicle has been losing oil for quite a while now.

NHTSA ODI #11459479

Mileage unknown · Apr 2, 2022

Engine

Engine issues like all the others reported but they state no issues per my vin which the issue so am having is the same as all those other engine issues of same make and years

NHTSA ODI #11459358

Mileage unknown · Mar 23, 2022

Engine

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03/23/2022 11:06:18 3/23 Yes, I still have concerns and I have told Kia numerous times to email or text me but instead they conveniently call while I'm at work 7am-4pm so I can't answer the phone. Due to the continuous oil burning issue that Kia refuses to fix or address eventhough I have agreed to pay, the mechanic now says there's a knock sensor issue which makes it unsafe to drive. I have reached out to Kia for months now, with still no resolution in sight.. If this case is above your pay grade or administrative power, please direct my case to someone who can assist in a speedy and competent manner. A very disappointed customer. 03/15/2022 12:24:02 3/14, 5th message- car needed to be taken to Goodyear due the following:This is the recall (see attachment) that hasn't been fixed on my Kia Sorento yet which can cause other issues - knock sensor such as the ones (stalling) 3/13. 03/13/2022 18:03:52 4th message 3/13/2022 Interesting never received a Thursday or second call from rep Ronee as promised in a previous email. My senior citizen 2 time cancer survivor mom attempted to drive my car to return it to me in Vegas when an hour out of Tucson it stalled as oil light came on. Previously Royal Kia had promised to put extra oil in car so if this happened again, oil could be put in, no oil was in car. Everyone associated with Kia in this case has consistently been inconsistent not fulfilling promises made, plus me and my family just continued to be in convenience by Kia. Demanding a 1000 mileage a month oil consumption test during a pandemic when I work in North Vegas before service is ridulous, unrealistic, and unsafe. Transparency and assistance would be appreciated, but due to Kia's prior action and incompetence, I'm not hopeful. When calling, usually businesses leave a voice-mail, I have no such record from you. Not a satisfied customer. Pics of docs at https://photos.app.goo.gl/YauPabwvPoXzs7z87

NHTSA ODI #11458015

110,000 miles · Mar 21, 2022

Engine

The contact owns a 2014 Kia Sorento. The contact stated while stopping at a red light the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was no oil in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not r…

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NHTSA ODI #11457610

93,000 miles · Mar 14, 2022

EngineService Brakes, Hydraulic

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The contact owns a 2014 Kia Sorento. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic) however, while driving 25 MPH and attempting to make a U-turn, the vehicle stalled inadvertently. There were no warning lights illuminated. The contact was unable to restart the vehicle. The contact pushed the vehicle to the side of the road with the assistance of a bystander. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to the dealer who diagnosed that the engine needed to be replaced. The dealer sent a claim to the manufacturer and was awaiting a response. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 93,000.

NHTSA ODI #11456665

Mileage unknown · Jan 23, 2022

Engine

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While pulling into my driveway, my car completely died. Shut off and steering wheel stiffened. Was able to restart it and it presented a check engine light and a knocking noise. Took it to Kia dealership and was told the engine needed to be replaced. I was quoted $15,000 for a new engine/9,000 for used. This repair is not covered in the Kia engine settlement. Vehicle is up to date on maintenance and have proof of prior maintenance. Car was brought into a mechanic within days of the knocking noise and check engine light and now it is not drive-able for fear of engine fire or explosion.

NHTSA ODI #11448537

Mileage unknown · Jan 5, 2022

Engine

For several months I have been adding 1 quart of oil to my 2014 sorento bi-weekly there is no evidence of an external leak, residue or smoke coming out exhaust. When I don’t add the oil the car stalls, shutters and makes sound during acceleration. I have taken in to dealership but they could not see any issues.

NHTSA ODI #11446331

115,000 miles · Dec 29, 2021

Engine

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The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated without warning. The contact added coolant. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The check engine warning light was illuminated. The vehicle was taken to another local dealer Nationwide KIA (1600 York Rd, Lutherville-Timonium, MD 21093, (410) 561-9000) where it was diagnosed that the spark plugs needed to be replaced. The contact sent an email to the manufacturer however, they failed to respond. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The approximate failure mileage was 115,000.

NHTSA ODI #11445470

144,688 miles · Dec 27, 2021

Engine

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The contact owns a 2014 Kia Sorento. The contact stated that while driving in the city at an unknown speed, the vehicle shut off without warning. The contact restarted the vehicle and drove home. The contact then drove the vehicle to a dealer where she was informed that the engine block had cracked which resulted in engine failure. The contact stated that prior to the failure, she had maintained pristine care of the vehicle. Additionally, a month prior to the failure, the same dealer informed her that the engine was in great shape after a routine oil change. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 144,688.

NHTSA ODI #11445103

Mileage unknown · Nov 3, 2021

EngineFuel/propulsion SystemUnknown Or OtherFire

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I was driving on the high way and took an exit. I started to smell something from my car so I turned it off at a stop light. I looked briefly at the dash but no lights where on. Then I saw smoke coming from the hood of my car. So I put my emergency flashers on and got out within seconds of getting out the smoke turned to flames so I called 911. Entire front of my car was in flames and a couple small explosions happend I believe the first one was the air bags but the second sent my hood flying upwards. My entire inside of the car was chard by the time the fire rescue showed up. There was a line of traffic behind me that stretched close to a mile since it was during traffic night. I didn’t have enough time to pull the car over safely without the risks of being inside the car while it had fully ignited. The fire men had to get people and cars away from my car. I don’t know what failed or what happens but the fire started from under the hood. The car is pretty badly burnt so I don’t think there’s a way to examine anything. It is a total loss. Upon googling I’ve noticed a few more reports of Kia 2014 Sorentos catching fire. I don’t know which component caused it so I can’t say if it had been examined at all. It also happens extremely fast and I didn’t have any warning as to a fire breaking out. If I had stayed in the car to drive it to a safe clearing I would have been caught in the blaze. The only light that came on was tier pressure, which had come on a few days prior. No other warning lights came on. Not even during when the smoke appeared. The only thing that warned me was a strange odor right before I saw the smoke.

NHTSA ODI #11439161

Official recalls

23V652000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 25, 2023

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

21V331000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

May 10, 2021

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

Consequence & remedy

Consequence: An electrical short in the HECU increases the risk of a fire while parked or driving.

Remedy: Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.

20V519000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Aug 27, 2020

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

Consequence & remedy

Consequence: If the HECU short circuits, there is an increased risk of an engine compartment fire.

Remedy: Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.

18V907000 · Engine; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Dec 19, 2018

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Additional source detail variants (2)

Engine

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

17V224000 · Engine And Engine Cooling:engine

Mar 31, 2017

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Consequence & remedy

Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

13V356000 · Power Train:axle Assembly:axle Shaft

Aug 13, 2013

Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.

Consequence & remedy

Consequence: A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.

Remedy: Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

DP21003 · Throttle Control System Vulnerabilities

Opened Nov 12, 2021 · Closed Jun 20, 2023

Status: closed (inferred from source dates) · Vehicle Speed Control:throttle

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.

PE19004 · Non-crash Vehicle Fires

Opened Mar 29, 2019 · Closed Dec 22, 2021

Status: closed (inferred from source dates) · Electrical System; Electrical SYSTEM:12V/24V/48V Battery; Electrical SYSTEM:12V/24V/48V Battery:cables; Electrical System:alternator/generator/regulator; Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch; Electrical System:starter Assembly; Electrical System:starter Assembly:relay; Electrical System:starter Assembly:solenoid; Electrical System:wiring; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine; Engine And Engine Cooling; Engine And Engine Cooling:cooling System; Engine And Engine Cooling:cooling System:fan; Engine And Engine Cooling:cooling System:hoses/lines/piping/fittings; Engine And Engine Cooling:cooling System:radiator Assembly; Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:gasoline; Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys; Engine And Engine Cooling:engine:gasoline:turbo/supercharger; Engine And Engine Cooling:engine:other Fuel Types:turbo/supercharger; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control ; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor; Engine And Engine Cooling:exhaust System:emission Control:crankcase (pcv); Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve); Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe; Exterior Lighting; Exterior Lighting:back Up Lights; Exterior Lighting:back Up Lights:switch; Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Exterior Lighting:fog Lights; Exterior Lighting:fog Lights:switch; Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:hazard Flashing Warning Lights:unit; Exterior Lighting:headlights; Exterior Lighting:headlights:concealment Devices; Exterior Lighting:headlights:high/low Beam Dimmer Switch; Exterior Lighting:headlights:switch; Exterior Lighting:tail Lights; Exterior Lighting:tail Lights:switch; Exterior Lighting:turn Signal:flasher Unit; Exterior Lighting:turn Signal:switch; Unknown Or Other

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines used in the above-mentioned vehicles.As a result of this PE, Kia has issued NHTSA Recalls 20V-750 and 21V-844 to address potential engine failures and fires in certain Kia vehicles equipped with various engine types.Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov.In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure-related recalls mentioned above and conducted previously.See the EA21-003 Opening Resume available at NHTSA.gov for more information.Also available in the downloadable version of this resume is a list of the reference numbers for the 444 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021.Note that the Manufacturer reports cited above are customer complaints received through March 2019.

Additional source detail variants (392)

Electrical SYSTEM:12V/24V/48V Battery:cables

Electrical SYSTEM:12V/24V/48V Battery

Electrical System:alternator/generator/regulator

Electrical System:ignition

Electrical System:ignition:module

Electrical System:ignition:switch

Electrical System

Electrical System:starter Assembly

Electrical System:starter Assembly:relay

Electrical System:starter Assembly:solenoid

Electrical System:wiring:front Underhood

Electrical System:wiring:interior/under Dash

Electrical System:wiring

Engine And Engine Cooling:cooling System:fan

Engine And Engine Cooling:cooling System:hoses/lines/piping/fittings

Engine And Engine Cooling:cooling System

Engine And Engine Cooling:cooling System:radiator Assembly

Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys

Engine And Engine Cooling:engine:gasoline

Engine And Engine Cooling:engine:gasoline:turbo/supercharger

Engine And Engine Cooling:engine

Engine And Engine Cooling:engine:other Fuel Types:turbo/supercharger

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Engine And Engine Cooling:exhaust System:emission Control:crankcase (pcv)

Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve)

Engine And Engine Cooling:exhaust System:emission Control

Engine And Engine Cooling:exhaust System

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Engine And Engine Cooling

Engine

Exterior Lighting:back Up Lights

Exterior Lighting:back Up Lights:switch

Exterior Lighting:brake Lights

Exterior Lighting:brake Lights:switch

Exterior Lighting:fog Lights

Exterior Lighting:fog Lights:switch

Exterior Lighting:hazard Flashing Warning Lights

Exterior Lighting:hazard Flashing Warning Lights:switch

Exterior Lighting:hazard Flashing Warning Lights:unit

Exterior Lighting:headlights:concealment Devices

Exterior Lighting:headlights:high/low Beam Dimmer Switch

Exterior Lighting:headlights

Exterior Lighting:headlights:switch

Exterior Lighting

Exterior Lighting:tail Lights

Exterior Lighting:tail Lights:switch

Exterior Lighting:turn Signal:flasher Unit

Exterior Lighting:turn Signal:switch

Unknown Or Other

DP18003 · Non-crash Vehicle Fires

Opened Aug 21, 2018 · Closed May 10, 2019

Status: closed (inferred from source dates) · Electrical System; Electrical System: Instrument Cluster/panel; Electrical SYSTEM:12V/24V/48V Battery; Electrical SYSTEM:12V/24V/48V Battery:cables; Electrical System:alternator/generator/regulator; Electrical System:ignition; Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module; Electrical System:ignition:module; Electrical System:ignition:switch; Electrical System:propulsion System:traction Battery; Electrical System:starter Assembly; Electrical System:starter Assembly:relay; Electrical System:starter Assembly:solenoid; Electrical System:wiring; Electrical System:wiring: Rear Compartment/trunk; Electrical System:wiring:front Underhood; Electrical System:wiring:fuses And Circuit Breakers; Electrical System:wiring:interior/under Dash; Engine; Engine And Engine Cooling; Engine And Engine Cooling:cooling System; Engine And Engine Cooling:cooling System:fan; Engine And Engine Cooling:cooling System:hoses/lines/piping/fittings; Engine And Engine Cooling:cooling System:radiator Assembly; Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:gasoline; Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys; Engine And Engine Cooling:engine:gasoline:turbo/supercharger; Engine And Engine Cooling:engine:other Fuel Types:turbo/supercharger; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control ; Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor; Engine And Engine Cooling:exhaust System:emission Control:crankcase (pcv); Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve); Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe; Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Exterior Lighting:fog Lights; Exterior Lighting:fog Lights:switch; Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:hazard Flashing Warning Lights:unit; Exterior Lighting:headlights; Exterior Lighting:headlights:concealment Devices; Exterior Lighting:headlights:high/low Beam Dimmer Switch; Exterior Lighting:headlights:switch; Exterior Lighting:tail Lights; Exterior Lighting:tail Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:flasher Unit; Exterior Lighting:turn Signal:switch; Unknown Or Other

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.

Additional source detail variants (208)

Electrical SYSTEM:12V/24V/48V Battery:cables

Electrical SYSTEM:12V/24V/48V Battery

Electrical System:alternator/generator/regulator

Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module

Electrical System:ignition

Electrical System:ignition:module

Electrical System:ignition:switch

Electrical System: Instrument Cluster/panel

Electrical System

Electrical System:propulsion System:traction Battery

Electrical System:starter Assembly

Electrical System:starter Assembly:relay

Electrical System:starter Assembly:solenoid

Electrical System:wiring:front Underhood

Electrical System:wiring:fuses And Circuit Breakers

Electrical System:wiring:interior/under Dash

Electrical System:wiring

Electrical System:wiring: Rear Compartment/trunk

Engine And Engine Cooling:cooling System:fan

Engine And Engine Cooling:cooling System:hoses/lines/piping/fittings

Engine And Engine Cooling:cooling System

Engine And Engine Cooling:cooling System:radiator Assembly

Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys

Engine And Engine Cooling:engine:gasoline

Engine And Engine Cooling:engine:gasoline:turbo/supercharger

Engine And Engine Cooling:engine

Engine And Engine Cooling:engine:other Fuel Types:turbo/supercharger

Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor

Engine And Engine Cooling:exhaust System:emission Control:crankcase (pcv)

Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve)

Engine And Engine Cooling:exhaust System:emission Control

Engine And Engine Cooling:exhaust System

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Engine And Engine Cooling

Engine

Exterior Lighting:brake Lights

Exterior Lighting:brake Lights:switch

Exterior Lighting:fog Lights

Exterior Lighting:fog Lights:switch

Exterior Lighting:hazard Flashing Warning Lights

Exterior Lighting:hazard Flashing Warning Lights:switch

Exterior Lighting:hazard Flashing Warning Lights:unit

Exterior Lighting:headlights:concealment Devices

Exterior Lighting:headlights:high/low Beam Dimmer Switch

Exterior Lighting:headlights

Exterior Lighting:headlights:switch

Exterior Lighting:tail Lights

Exterior Lighting:tail Lights:switch

Exterior Lighting:turn Signal:flasher Unit

Exterior Lighting:turn Signal

Exterior Lighting:turn Signal:switch

Unknown Or Other

RQ17003 · Scope And Timeliness

Opened May 18, 2017 · Closed Dec 22, 2021

Status: closed (inferred from source dates) · Engine

NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.

Additional source detail variants (2)

Engine

PE13025 · Front Axle Shaft Failure

Opened Jul 5, 2013 · Closed Sep 20, 2013

Status: closed (inferred from source dates) · Power Train; Power Train:axle Assembly:axle Shaft

In a letter dated August 9, 2013, Hyundai-Kia America Technical Center, Inc. (Hyundai-Kia) submitted two Defect Information Reports (DIR) to NHTSA identifying a safety defect related to fracture of the right front axle shaft in MY 2013 front wheel drive Hyundai Santa Fe Sport vehicles built from July 13, 2012 through March 12, 2013 and MY 2014 front wheel drive Kia Sorento vehicles built from January 7 through March 12, 2013 (Recall Nos. 13V-355 and 13V-356).According to Hyundai-Kia, the right front axle driveshaft may develop a crack in the area of the stub at the wheel end of the shaft due to problems with the stub supplier's forging process for axles installed in vehicles built prior to March 12, 2013.When moving from a stop, the crack can lead to a separation of the shaft, causing a loud noise and loss of motive power.In addition, should the driver fail to engage the parking brake on an inclined surface, the vehicle may roll.In either case, a crash could result.ODI's review of consumer complaints and data submitted by Hyundai-Kia, identified 21 complaints alleging right-front axle shaft failure and 60 warranty claims related to right front axle replacements.All of the vehicles identified in the complaints and warranty claims were manufactured during the vehicle builds periods identified in the DIR.The Preliminary Evaluation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10524563, 10524274, 10508727, and 10505768.

Additional source detail variants (2)

Power Train:axle Assembly:axle Shaft

Power Train

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