NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
217 reports9,000 miles · Jul 31, 2013
Electronic Stability Control (esc)Service BrakesSuspension
BOUGHT THE VEHICLE BRAND NEW AND NOTICED YOU HAVE TO DEPRESS THE BRAKE PEDAL ALL THE WAY DOWN IN ORDER FOR THE VEHICLE TO SLOW DOWN AND STOP. SPOKE TO THE DEALERSHIP AND THEY SAID ALL KIA SORENTO MODELS ARE LIKE THIS, YOU HAVE TO PRESS HARD DOWN ON THE BRAKE PEDAL FOR VEHICLE TO SLOW DOWN AND FINALLY STOP AND IT TAKES A WHILE F…
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BOUGHT THE VEHICLE BRAND NEW AND NOTICED YOU HAVE TO DEPRESS THE BRAKE PEDAL ALL THE WAY DOWN IN ORDER FOR THE VEHICLE TO SLOW DOWN AND STOP. SPOKE TO THE DEALERSHIP AND THEY SAID ALL KIA SORENTO MODELS ARE LIKE THIS, YOU HAVE TO PRESS HARD DOWN ON THE BRAKE PEDAL FOR VEHICLE TO SLOW DOWN AND FINALLY STOP AND IT TAKES A WHILE FOR IT TO RESPOND. HAVING OWNED SEVERAL VEHICLES AND DRIVING FOR 15 YEARS, I KNEW SOMETHING WAS WRONG WITH THE VEHICLE BRAKING SYSTEM BUT I JUST DEALT WITH IT ACCEPTING THE ANSWER THAT KIA SORENTO BRAKES WERE NOT GOING TO BE AS GOOD AS OTHER BRAND BRAKES (HONDA, TOYOTA, MAZDA). I TOOK THE VEHICLE IN FOR REGULAR MAINTENANCE AND ALWAYS ASKED THE ENGINEERS IF THEY COULD DO SOMETHING ABOUT THE BRAKES AND HOW LONG IT TAKES TO BRAKE (BRAKING DISTANCE). I FELT UNSAFE DRIVING THIS VEHICLE AND ULTIMATELY SOLD AFTER REPLACE BRAKES AND SHOE PADS. THE PASSENGER AIRBAG LIGHT WAS ALSO FAULTY WHEN AN ADULT WOULD BE SITTING THERE AND IT WAS NOT WORKING. THERE WAS ALSO A CHECK ENGINE LIGHT THAT WOULD RANDOMLY COME ON AS WELL AS THE TPMS (TIRE PRESSURE MONITORING SYSTEM). I TOOK IT TO THE MECHANICS AND KIA DEALERSHIP AND THEY WOULD JUST TURN OFF THE LIGHTS BUT COULDN'T EXPLAIN A REASON FOR THESE TURNING ON AS THE VEHICLE TIRES AND ENGINE WERE OK. I CANNOT UNDERSTAND WHY THE BRAKING SYSTEM WAS ALLOWED TO PASS ON THIS VEHICLE WHEN IT WAS NOT ABLE TO STOP AT HIGHWAY SPEEDS IN A ACCEPTABLE TIME. I HOPE KIA ISSUES A RECALL ON 2008 KIA SORENTO LX MODELS TO REPLACE OR FIX THE BRAKING ISSUES BECAUSE IT IS VERY DANGEROUS TO BE DRIVING ON THE ROAD AND NOT BEING ABLE TO BRAKE PROPERLY. *TR
NHTSA ODI #10532828
60,000 miles · Jul 31, 2013
Service Brakes
WHEN DRIVING THE VEHICLE ON LOCAL AND HIGHWAYS, THE BRAKE DOES NOT GET ACTIVATED UNLESS YOU PRESS THE BRAKE PEDAL ALL THE WAY DOWN WHICH ENGAGES THE VEHICLE IN REDUCING SPEED BUT THIS TAKES TOO LONG. THERE IS NO REDUCTION OF SPEED IF YOU PRESS A LITTLE OR IN INCREMENTS ON THE BRAKE PEDAL, THE ONLY WAY THE VEHICLE BRAKES IS YOU …
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WHEN DRIVING THE VEHICLE ON LOCAL AND HIGHWAYS, THE BRAKE DOES NOT GET ACTIVATED UNLESS YOU PRESS THE BRAKE PEDAL ALL THE WAY DOWN WHICH ENGAGES THE VEHICLE IN REDUCING SPEED BUT THIS TAKES TOO LONG. THERE IS NO REDUCTION OF SPEED IF YOU PRESS A LITTLE OR IN INCREMENTS ON THE BRAKE PEDAL, THE ONLY WAY THE VEHICLE BRAKES IS YOU HARD PRESS YOUR FOOT DOWN ON THE PEDAL AND THAT TAKES TOO LONG TO MAKE IT EXTREMELY DANGEROUS. WHEN I NEED TO COME TO A SUDDEN STOP THE BRAKES DO NOT ENGAGE PROPERLY WITH DELAY RESPONSE AND I AM PRESSING HARD ALL THE WAY DOWN ON THE BRAKE PAD. I HAVE TAKEN THE VEHICLE TO DIFFERENT MECHANICS AND EVEN REPLACED BRAKE SHOES AND BRAKE PADS, HOWEVER THIS PROBLEM CONTINUES WITH VEHICLE TAKING TOO LONG TO BRAKE AND NOT BRAKING PROPERLY WAS A PROBLEM SINCE I BOUGHT THE VEHICLE. I HAVE OWNED SEVERAL VEHICLES IN PAST AND AM VERY FAMILIAR WITH CAR BRAKING SYSTEMS AND THE RESPONSE TIMES NEEDED TO BRAKE. THE BRAKING SYSTEM ON THIS VEHICLE IS FAULTY AND IS UNSAFE AND DOES NOT MEET STANDARDS TO APPROVE THIS VEHICLE FOR SAFE DRIVING. *TR
NHTSA ODI #10532823
53,460 miles · Jul 29, 2013
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
BACKED OUT OF DRIVEWAY, CHECK ENGINE & ESC OFF LIGHT CAME ON, WOULDN'T ACCELERATE OVER 20MPH. BROUGHT BACK HOME AND PARKED. FEW HOURS LATER TOOK GRANDDAUGHTER TO DENTIST AND ONLY CHECK ENGINE LIGHT ILLUMINATED. DIDN'T GO OFF UNTIL TOOK TO AUTO ZONE ON ASHEVILLE HWY, KNOXVILLE, TN. AFTER PLACING ON DIAGNOSTIC MACHINE AND GIVI…
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BACKED OUT OF DRIVEWAY, CHECK ENGINE & ESC OFF LIGHT CAME ON, WOULDN'T ACCELERATE OVER 20MPH. BROUGHT BACK HOME AND PARKED. FEW HOURS LATER TOOK GRANDDAUGHTER TO DENTIST AND ONLY CHECK ENGINE LIGHT ILLUMINATED. DIDN'T GO OFF UNTIL TOOK TO AUTO ZONE ON ASHEVILLE HWY, KNOXVILLE, TN. AFTER PLACING ON DIAGNOSTIC MACHINE AND GIVING A PRINT OUT OF PROBABLE CAUSES, CHECK ENGINE LIGHT WENT OFF. TOOK TO DEALERSHIP ON 7/29 AND WOULDN'T EXCEPT DIAGNOSIS SINCE THEY DIDN'T PERFORM. WAS SHOWING ELECTRICAL AND VALVE PROBLEMS. STATED UNABLE TO REPAIR DUE TO LIGHTS NOT BEING ON WHEN CAR WAS AT THE KIA DEALERSHIP. STATED REPLACED THE PROBLEM WITH RECALL. HOWEVER, NOW STATING MOTOR SEALS NEED REPLACED WHICH IS COVERED UNDER WARRANTY. UNSURE IF OTHER ISSUE HAS BEEN RESOLVED DUE TO NO ISSUES SINCE FRIDAY. *TR
NHTSA ODI #10532486
34,000 miles · Jul 21, 2013
Electronic Stability Control (esc)EngineVehicle Speed Control
DRIVING ON A SURFACE STREET WITH A 40 MPH SPEED LIMIT. CAR SUDDENLY LOST POWER AND COULD NOT GET SPEED ABOVE 20 MPH. WE WERE LUCKY THAT THERE WASN'T MUCH TRAFFIC ABOUT AS THIS COULD DEFINITELY HAVE CAUSED AN ACCIDENT. WHEN THIS HAPPENED BOTH THE ESC OFF LIGHT AND THE CHECK ENGINE LIGHT CAME ON. WE HAD TO LEAVE OUR CAR IN NEV…
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DRIVING ON A SURFACE STREET WITH A 40 MPH SPEED LIMIT. CAR SUDDENLY LOST POWER AND COULD NOT GET SPEED ABOVE 20 MPH. WE WERE LUCKY THAT THERE WASN'T MUCH TRAFFIC ABOUT AS THIS COULD DEFINITELY HAVE CAUSED AN ACCIDENT. WHEN THIS HAPPENED BOTH THE ESC OFF LIGHT AND THE CHECK ENGINE LIGHT CAME ON. WE HAD TO LEAVE OUR CAR IN NEVADA AND GET A RENTAL CAR TO GET HOME TO ARIZONA, WE HAVE NO IDEA WHEN WE WILL GET OUR CAR FIXED AND BACK HOME. WE WERE OWNERS OF A KIA RONDO AND THE SAME THING HAPPENED TO THAT VEHICLE TOO (NO LONGER OWN THAT ONE). THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY AND KIA NEEDS TO ADMIT THAT THERE IS SOMETHING SERIOUSLY WRONG AND THAT THEY WILL TAKE RESPONSIBILITY FOR FIXING IT. TOO MANY OWNERS HAVING EXACTLY THE SAME PROBLEM, WE SHOULD NOT BE IGNORED. *TR
NHTSA ODI #10526018
178,155 miles · Jul 19, 2013
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS DRIVING ON AN INTERSTATE WITH A SPEED LIMIT OF 65 MPH WHEN WITH NO WARNING THE "CHECK ENGINE" AND "ESC OFF" LIGHTS CAME ON SIMULTANEOUSLY. AT THE SAME TIME, THE ENGINE LOST POWER, CAUSING MY VEHICLE TO SUDDENLY DECELERATE AND ALMOST CAUSING A COLLISION BOTH WITH THE CAR BEHIND ME AND WITH THE CARS MERGING OVER FROM AN ENT…
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I WAS DRIVING ON AN INTERSTATE WITH A SPEED LIMIT OF 65 MPH WHEN WITH NO WARNING THE "CHECK ENGINE" AND "ESC OFF" LIGHTS CAME ON SIMULTANEOUSLY. AT THE SAME TIME, THE ENGINE LOST POWER, CAUSING MY VEHICLE TO SUDDENLY DECELERATE AND ALMOST CAUSING A COLLISION BOTH WITH THE CAR BEHIND ME AND WITH THE CARS MERGING OVER FROM AN ENTRANCE RAMP. LUCKILY, I WAS ABLE TO SAFELY MAINTAIN CONTROL OF MY CAR AND PUT ON MY HAZARD LIGHTS TO WARN OTHER DRIVERS OF MY MUCH SLOWER SPEED. EVEN DEPRESSING THE GAS PEDAL TO THE FLOOR, I WAS UNABLE TO ACCELERATE ABOVE 55 MPH, AND MY SPEED GOING UP HILLS WAS SIGNIFICANTLY SLOWER. ONCE I WAS ABLE TO SAFELY REACH A SHOULDER WITH COMFORTABLE CLEARANCE, I PULLED OVER AND STOPPED THE CAR FOR A FEW MINUTES. I RESTARTED THE CAR, BOTH LIGHTS REMAINED ON, AND I SIMILARLY WAS UNABLE TO ACCELERATE THE CAR APPROPRIATELY, ESPECIALLY FROM A STOP. I LIMPED ALONG WITH MY HAZARD LIGHTS FOR THE LAST FEW MILES TO WORK WHERE I IMMEDIATELY BEGAN RESEARCHING THIS ISSUE ONLY TO FIND THAT THIS IS FAR FROM AN ISOLATED INCIDENT. IN FACT, THIS PROBLEM SEEMS TO BE PERVASIVE IN KIAS OF SIMILAR MODEL YEAR. THERE ARE SCORES OF KIA OWNERS WHO HAVE EXPERIENCED A SIMILAR SERIES OF EVENTS. THE SUDDEN AND UNEXPECTED LOSS OF POWER WITH ABSOLUTELY NO WARNING IS HIGHLY DANGEROUS IN ANY SITUATION, BUT ESPECIALLY SO ON THE INTERSTATE WHEN SPEED LIMITS ARE SO HIGH. I WAS SO LUCKY THAT THE DRIVERS AROUND ME AND I WERE ABLE TO AVOID AN INJURY-CAUSING CRASH. THIS ISSUE NEEDS TO BE INVESTIGATED SWIFTLY AND THOROUGHLY. AGAIN, A SIMPLE SEARCH OF THIS VERY WEBSITE AS WELL AS OTHER ONLINE CAR FORUMS REVEALS A PROBLEM SO WIDESPREAD THAT IT SHOULD WARRANT A RECALL BY KIA. *TR
NHTSA ODI #10525696
65,000 miles · Jul 15, 2013
Electronic Stability Control (esc)
I WAS DRIVING MY 2008 KIA SORENTO EX WHEN ALL OF A SUDDEN MY ESC LIGHT AND ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE, MY VEHICLE IN FACT SLOWED DOWN TERRIBLY. I HAVE NOTICED THAT IF I SHUT MY CAR OFF THEN TURN IT BACK ON SOMETIMES THIS WILL TAKE CARE OF THE PROBLEM FOR A SHORT TIME. THIS IS VERY DANGEROUS WHEN DRIVING WITH…
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I WAS DRIVING MY 2008 KIA SORENTO EX WHEN ALL OF A SUDDEN MY ESC LIGHT AND ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE, MY VEHICLE IN FACT SLOWED DOWN TERRIBLY. I HAVE NOTICED THAT IF I SHUT MY CAR OFF THEN TURN IT BACK ON SOMETIMES THIS WILL TAKE CARE OF THE PROBLEM FOR A SHORT TIME. THIS IS VERY DANGEROUS WHEN DRIVING WITH MY KIDS IN THE BACKSEAT. IF MY CAR SLOWS WHILE ON THE HIGHWAY I COULD END UP CAUSING QUITE AN ACCIDENT NOT TO MENTION HURTING MYSELF OR MY FAMILY THAT IS IN THE VEHICLE. MILEAGE ON MY VEHICLE AT THE TIME WAS APPROXIMATELY 65000 MILES. *TR
NHTSA ODI #10524808
50,500 miles · Jul 5, 2013
Electronic Stability Control (esc)Vehicle Speed Control
STARTED CAR TO WARM UP FOR TRIP TO WORK. ESC LIGHT STAYED/CAME ON. ENGINE WOULDN'T ALLOW SPEED OVER 55 WITH THE GAS PEDAL FLOORED. TOOK TO KIA DEALER MADE APPOINTMENT. *TR
NHTSA ODI #10523281
41,100 miles · May 19, 2013
Electronic Stability Control (esc)
EVERY TIME I TURN ON MY CAR THE ESC OFF LIGHT IS ILLUMINATED. WHEN I STEP ON THE GAS I HAVE NO POWER. IF I TURN THE CAR OFF AND THEN BACK ON, IT WILL USUALLY DISAPPEAR. I HAVE DONE RESEARCH ON LINE, AND MANY PEOPLE WITH MY SAME CAR HAVE THE SAME ISSUE. THE ISSUE IN THEIR CARS HAVE PROGRESSED TO RANDOMLY TURNING ON WHILE GOIN…
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EVERY TIME I TURN ON MY CAR THE ESC OFF LIGHT IS ILLUMINATED. WHEN I STEP ON THE GAS I HAVE NO POWER. IF I TURN THE CAR OFF AND THEN BACK ON, IT WILL USUALLY DISAPPEAR. I HAVE DONE RESEARCH ON LINE, AND MANY PEOPLE WITH MY SAME CAR HAVE THE SAME ISSUE. THE ISSUE IN THEIR CARS HAVE PROGRESSED TO RANDOMLY TURNING ON WHILE GOING 65 MILES AND HOUR, AND LOSING SPEED WHICH HAS ALMOST CAUSED SEVERAL ACCIDENTS. I CURRENTLY DO NOT KNOW OF ANY ACCIDENTS, BUT THIS NOW HAS ME AFRAID TO DRIVE MY CAR. IF IT IS A KNOWN PROBLEM, WHY HAS THERE NOT BEEN A RECALL TO FIX IT? *TR
NHTSA ODI #10512733
51,366 miles · May 5, 2013
Electrical SystemElectronic Stability Control (esc)
JAN.19,2013 MY 2008 KIA SORENTO STARTED TO LOSS POWER AND THE ENGINE LIGHT TURNED ON THE CAR STARTED TO SHAKE, THE DEALER FOUND THE VEHICLE SHOWN CODE PO300 ,VEHICLE MISFIRE AND IT BURNED PLUG ASSY-SPARK AND COIL ASSY-IGNITION. REPAIRS WERE DONE AT CITY KIA OF GREATER ORLANDO. SERVICES WAS GREAT. MARCH 7,2013 THE SAME INCIDEN…
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JAN.19,2013 MY 2008 KIA SORENTO STARTED TO LOSS POWER AND THE ENGINE LIGHT TURNED ON THE CAR STARTED TO SHAKE, THE DEALER FOUND THE VEHICLE SHOWN CODE PO300 ,VEHICLE MISFIRE AND IT BURNED PLUG ASSY-SPARK AND COIL ASSY-IGNITION. REPAIRS WERE DONE AT CITY KIA OF GREATER ORLANDO. SERVICES WAS GREAT. MARCH 7,2013 THE SAME INCIDENT AS ABOVE HAPPENED AGAIN THE REPAIR SHOP FOUND CAMSHAFT SENSOR CONNECTION ERROR, PERFORM PIN TENSION RECHECKED. I WAS TREATED BADLY, THEY STATED AT FIRST THEY DID NOT KNOW WHAT WAS GOING ON AND REFUSED TO OFFER ANY SITUATION. REPAIR WERE DONE WHERE I HAD PURCHASED THE VEHICLE IN 2/2011 WITH KIA WARRANTY. LOCATION ORLANDO KIA E.COLONIAL DRIVE.ORL FL.32817. ON MAY 4,2013 MY VEHICLE APPEARS TO HAVE THE SAME ISSUES AS ABOVE INCIDENTS WILL TAKE IT BACK TO DEALER ON E. COLONIAL DRIVE ON MONDAY 6,2013. HOPE THEY WILL HELP ME.... *TR
NHTSA ODI #10510653
15,000 miles · Apr 2, 2013
Air Bags
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WHENEVER THE FRONT PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED HIM THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS C…
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TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WHENEVER THE FRONT PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED HIM THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE. *TR
NHTSA ODI #10505347
Official recalls
3Feb 14, 2020
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence & remedy
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Additional source detail variants (2)
Electrical System
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Apr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Sep 7, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2007-2008 SORENTO PASSENGER CARS MANUFACTURED FROM JUNE 15, 2006 THROUGH NOVEMBER 27, 2007. THE FRONT PASSENGER AIR BAG MAY BE TURNED OFF WHEN AN ADULT IS IN THE PASSENGER SEAT. THE FRONT PASSENGER AIR BAG IS DESIGNED TO BE TURNED OFF IN LIMITED CIRCUMSTANCES INCLUDING WHEN CHILDREN AND SMALL ADULTS ARE SEATED IN THE FRONT PASSENGER SEAT, THERE IS A CHILD RESTRAINT IN THAT SEAT OR THE SEAT IS NOT OCCUPIED. THE VEHICLE'S OCCUPANT CLASSIFICATION SYSTEM (OCS), WHICH CLASSIFIES THE OCCUPANT IN THE FRONT PASSENGER SEAT, MAY MISCLASSIFY AN ADULT PASSENGER AS A CHILD OR CHILD SEAT AND IMPROPERLY TURN OFF THE PASSENGER SIDE AIR BAG. WHEN THE AIR BAG IS DEACTIVATED THE "PASSENGER AIR BAG OFF" LIGHT WILL ILLUMINATE ON THE CENTER INSTRUMENT PANEL.
Consequence & remedy
Consequence: THE PASSENGER SIDE AIR BAG IS TURNED OFF WHEN THE OCS MISCLASSIFIES AN ADULT PASSENGER. WITH THE FRONT PASSENGER AIRBAG OFF, THE FRONT PASSENGER WILL NOT HAVE THE PROTECTION OF THE PASSENGER AIR BAGS IN SOME FRONTAL COLLISIONS, THUS INCREASING THE RISK OF OCCUPANT INJURY.
Remedy: KIA WILL UPDATE THE PROGRAMMING IN THE SORENTO OCS CONTROL MODULE AT NO CHARGE. THE RECALL REMEDY IS CURRENTLY AVAILABLE UNDER SERVICE CAMPAIGN SC076. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
EA09017 · Air Bag Occupant Classification System
Opened Nov 19, 2009 · Closed Sep 26, 2011
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
Additional source detail variants (3)
Air Bags:frontal
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
Air Bags
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
PE09034 · Air Bag Ocs
Opened Jul 17, 2009 · Closed Nov 30, 2009
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Additional source detail variants (3)
Air Bags:frontal
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Air Bags:frontal:sensor/control MODULE-INACTIVE
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Air Bags
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
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