NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
12 reportsClear category filter181,000 miles · Nov 9, 2021
Unknown Or OtherFire
The contact owns a 2008 Kia Sorento. The contact stated that while operating the vehicle a burning odor and smoke were present inside the cabin of the vehicle. Also, the engine had stalled while driving and the vehicle would not properly accelerate while driving on inclined roads. The cause of the failures was not yet determined…
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The contact owns a 2008 Kia Sorento. The contact stated that while operating the vehicle a burning odor and smoke were present inside the cabin of the vehicle. Also, the engine had stalled while driving and the vehicle would not properly accelerate while driving on inclined roads. The cause of the failures was not yet determined. The contact indicated that the failures began after the vehicle was serviced under the NHTSA Campaign Number: 20v088000 (Electrical System, service brakes) which involved a fire hazard. The local dealer was informed of the failures. The manufacturer was not yet contacted. The failure mileage was 181,000.
NHTSA ODI #11439851
130,000 miles · Jul 27, 2021
Unknown Or Other
The contact owns a 2008 Kia Sorento. The contact received notification of NHTSA campaign number: 20V088000 (Electrical System, Service Brakes, Hydraulic), and the vehicle was taken to the local dealer for the recall repair. The contact stated that the dealer-installed a fuse box assembly to prevent the ABS from overheating while…
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The contact owns a 2008 Kia Sorento. The contact received notification of NHTSA campaign number: 20V088000 (Electrical System, Service Brakes, Hydraulic), and the vehicle was taken to the local dealer for the recall repair. The contact stated that the dealer-installed a fuse box assembly to prevent the ABS from overheating while performing the recall repair. Two days later while the contact was traveling the vehicle went into limp mode causing the vehicle to drive only in 2nd gear. The contact took the vehicle to another local dealer; Jones Kia (2001 Belair Rd Fallston, MD 21047, (410) 879-6400) who inspected the vehicle and determined that the ABS module was damaged and need to be replaced. The local dealer replaced ABS module and the vehicle was finally repaired on 07/14/21. The manufacturer was made aware of the failure. The failure mileage was 130,000.
NHTSA ODI #11426651
Mileage unknown · Jun 12, 2021
Unknown Or OtherFire
I pulled into my driveway and the car shut off and I heard a pop, never had an issue before this. Upon getting out I noticed smoke and asked my neighbor to help me open the hood. Upon opening the hood we noticed a fire in the passenger side of the engine and called 911. The entire car was engulfed in flames within minutes of me …
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I pulled into my driveway and the car shut off and I heard a pop, never had an issue before this. Upon getting out I noticed smoke and asked my neighbor to help me open the hood. Upon opening the hood we noticed a fire in the passenger side of the engine and called 911. The entire car was engulfed in flames within minutes of me getting out of the vehicle, luckily I made it out but what if I had not? I am mentally traumatized along with my family especially my young child. The car is sitting in my driveway still and it is a daily reminder of what happened. There is a recall SC186 on Kia Sorento year 2007-2009 that I was never informed about. Something needs to be done or I will be making sure this is a case that is handled in the court system.
NHTSA ODI #11420671
Mileage unknown · Sep 22, 2020
Electrical SystemElectronic Stability Control (esc)Unknown Or OtherFire
I WAS READIND DOWN BEARESS AVE IN TAMPA FLA IAS I WAS RIDING MY TRUCK WENT INTO FLAMES AS SOON AS I LEFT MY HOME AT THE TIME NOT EVEN A HALF MILES THE HILSS COUNTY SHERIFF DID LET THE HOOD UP ATTEMPTED TO PUT THE FIRE OUT THE FIRE DEPARTMENT MY INSURANCE DID COVER CAUSE I IHAD PIP THE TOW TRUCK CAME AND PUT. THEFIRE OUT THE CAUS…
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I WAS READIND DOWN BEARESS AVE IN TAMPA FLA IAS I WAS RIDING MY TRUCK WENT INTO FLAMES AS SOON AS I LEFT MY HOME AT THE TIME NOT EVEN A HALF MILES THE HILSS COUNTY SHERIFF DID LET THE HOOD UP ATTEMPTED TO PUT THE FIRE OUT THE FIRE DEPARTMENT MY INSURANCE DID COVER CAUSE I IHAD PIP THE TOW TRUCK CAME AND PUT. THEFIRE OUT THE CAUSE WAS ELACTRIC BATTERY BURNED UP CABLES ETC
NHTSA ODI #11360542
163,500 miles · Aug 4, 2020
Unknown Or Other
MY VEHICLE WAS EXPERIENCING SEVERAL ISSUES CAUSING THE CHECK ENGINE LIGHT TO TURN ON. I TOOK THE VEHICLE FOR RECALL REPAIR TODAY AND ALL TROUBLE CODES AND ISSUES RESOLVED THEMSELVES. I BELIEVE THE ELECTRICAL ISSUES ALSO CAUSED FAILURE OF THE AIR CONDITIONER COMPRESSOR THAT HAS BEEN REPLACED TWICE AND IMMEDIATELY BURNED UP. THESE…
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MY VEHICLE WAS EXPERIENCING SEVERAL ISSUES CAUSING THE CHECK ENGINE LIGHT TO TURN ON. I TOOK THE VEHICLE FOR RECALL REPAIR TODAY AND ALL TROUBLE CODES AND ISSUES RESOLVED THEMSELVES. I BELIEVE THE ELECTRICAL ISSUES ALSO CAUSED FAILURE OF THE AIR CONDITIONER COMPRESSOR THAT HAS BEEN REPLACED TWICE AND IMMEDIATELY BURNED UP. THESE ISSUES HAVE COST $500+ TO ATTEMPT TO REPAIR AND I BELIEVE KIA SHOULD BE RESPONSIBLE DUE TO FAULTY WIRING. KIA DENIES THE ISSUE IS RELATED, HOWEVER, RESOLUTION OF MANY ISSUES UPON RECALL REPAIR TELL ME THEY ARE WRONG.
NHTSA ODI #11343369
Mileage unknown · Jul 11, 2020
Unknown Or Other
THIS VEHICLE WAS BROUGHT IN FOR REPAIR FOR THE PUBLISHED RECALL AND NOW THE VEHICLE DOES NOT WORK. THE DEALERSHIP TRIED TO EXTORT MONEY TO FIX THE VEHICLE BY SAYING SOMETHING WAS WRONG WITH THE STARTER AFTER THEY COULD NOT START THE CAR. THE CAR WORKED FINE BEFORE IT WAS BROUGHT IN AND NOW ELDERLY OWNERS ARE WITHOUT TRANSPORTATI…
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THIS VEHICLE WAS BROUGHT IN FOR REPAIR FOR THE PUBLISHED RECALL AND NOW THE VEHICLE DOES NOT WORK. THE DEALERSHIP TRIED TO EXTORT MONEY TO FIX THE VEHICLE BY SAYING SOMETHING WAS WRONG WITH THE STARTER AFTER THEY COULD NOT START THE CAR. THE CAR WORKED FINE BEFORE IT WAS BROUGHT IN AND NOW ELDERLY OWNERS ARE WITHOUT TRANSPORTATION.
NHTSA ODI #11338745
Mileage unknown · May 14, 2020
Electrical SystemUnknown Or Other
RECEIVED INTERIM NOTICE FROM KIA DATED 4/8/2020 THAT THE HECU ASSEMBLY CONTROLLING THE ANTI-LOCK BRAKE SYSTEM IS DEFECTIVE, AND THAT IT CAN CAUSE AN ELECTRICAL SHORT CIRCUIT FIRE IF "MOISTURE" ENTERS THE HECU, EVEN IF THE VEHICLE IS TURNED OFF AND PARKED. MY LOCAL KIA DEALER HAS NOT RECEIVED THE REQUIRED PARTS TO CORRECT THE PRO…
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RECEIVED INTERIM NOTICE FROM KIA DATED 4/8/2020 THAT THE HECU ASSEMBLY CONTROLLING THE ANTI-LOCK BRAKE SYSTEM IS DEFECTIVE, AND THAT IT CAN CAUSE AN ELECTRICAL SHORT CIRCUIT FIRE IF "MOISTURE" ENTERS THE HECU, EVEN IF THE VEHICLE IS TURNED OFF AND PARKED. MY LOCAL KIA DEALER HAS NOT RECEIVED THE REQUIRED PARTS TO CORRECT THE PROBLEM. IT IS NERVE WRECKING WHILE I'M DRIVING, PARKING OUTSIDE AND NOT KNOWING WHEN THIS WILL BE RESOLVED. THIS IS MY ONLY VEHICLE!!! I HAVE CONTACTED KIA AND ALL THEY EXPLAIN IS THAT THEY ARE WORKING ON THE REMEDY BUT THAT PARTS ARE NOT YET AVAILABLE. PLEASE PROVIDE UPDATE AS TO WHEN KIA WILL BE RESOLVING THIS PROBLEM. THANK YOU!!! *TR
NHTSA ODI #11324557
135,000 miles · Jul 31, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
THE ELECTRONICAL PARTS OF THE IGNITION SWITCH WENT OUT AT THE SAME TIME THE BATTERY AND THE STARTER DID . THEN ON TOP OF MY ESC RANDOMLY COMING ON AND EVERY TIME THIS HAS HAPPENED IT MADE IT TO WHERE I COULDN'T GO ABOVE 5 MILES HAVE TO TURN THE CAR OFF AND THEN RESTART IT MULTIPLE TIMES JUST SO I CAN DIVE HOME THIS HAS BEEN HAP…
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THE ELECTRONICAL PARTS OF THE IGNITION SWITCH WENT OUT AT THE SAME TIME THE BATTERY AND THE STARTER DID . THEN ON TOP OF MY ESC RANDOMLY COMING ON AND EVERY TIME THIS HAS HAPPENED IT MADE IT TO WHERE I COULDN'T GO ABOVE 5 MILES HAVE TO TURN THE CAR OFF AND THEN RESTART IT MULTIPLE TIMES JUST SO I CAN DIVE HOME THIS HAS BEEN HAPPENING SINCE I HAVE HAD HE VEHICLE NOVEMBER 2016
NHTSA ODI #11114760
70,000 miles · Nov 9, 2015
Unknown Or Other
I'VE OWNED THIS VEHICLE FOR LESS THAN A YEAR AND HAVE OBSERVED SEVERAL AFFECTED PARTS THAT PRESENT SIGNIFICANT SAFETY ISSUES AND SUBSTANTIAL CONCERNS TO MY OVERALL WELFARE. MOST ALARMING IS THE VEHICLE LOSES POWER DURING OPERATION EITHER IN AND INABILITY TO ACCELERATE OR THE COMPLETE LOSS OF POWER WHILE MERGING OR DRIVING WITH T…
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I'VE OWNED THIS VEHICLE FOR LESS THAN A YEAR AND HAVE OBSERVED SEVERAL AFFECTED PARTS THAT PRESENT SIGNIFICANT SAFETY ISSUES AND SUBSTANTIAL CONCERNS TO MY OVERALL WELFARE. MOST ALARMING IS THE VEHICLE LOSES POWER DURING OPERATION EITHER IN AND INABILITY TO ACCELERATE OR THE COMPLETE LOSS OF POWER WHILE MERGING OR DRIVING WITH THE FLOW OF TRAFFIC ON THE HIGHWAYS AND INTESTATES. THE ESC AND CHECK ENGINE LIGHTS COMES ON INTERMITTENTLY AND REMAIN ON UNTIL ENGINE IS TURNED OFF. THE DASH PANEL LIGHTS FLICKERS OFF/ON WHEN BRAKE PEDAL IS ENGAGED. THE BACK DRIVERS BRAKE LIGHT GOES OUT SPORADICALLY. IN THE EVENT THAT THERE IS A NEED TO CUT THE HEAD LIGHTS OR WINDSHIELD WIPERS ON WHILE THE CAR IS IN MOTION, THERE IS A COMPLETE LOSS OF POWER OR ACCELERATION AND THE CAR WILL SLOW TO A COMPLETE STOP IN THE MIDST OF HEAVY TRAFFIC CONDITIONS. THE PASSENGER AIR BAG LIGHT IS CONSISTENTLY ON. THE CRUISE CONTROL FUNCTION COMES ON WHILE TRAVELING ON THE HIGHWAY WITHOUT PROMPTING AND THE PANEL KEYS ARE NON RESPONSIVE TO OFF ON COMMANDS. THERE IS ALSO A HEAVY SHAKING THAT OCCURS ON THE FRONT END WHEN TRAVELING AT SPEED OF 55 MPH OR GREATER.
NHTSA ODI #10789143
99,000 miles · Aug 21, 2015
Unknown Or Other
MY GRANDDAUGHTER OPENED THE REAR PSGR DOOR ON THE DRIVERS SIDE AND IT BROKE OFF AND THE FRONT PASSENGER DOOR IS ABOUT TO BREAK OFF I TOOK IT TO LUTHER KIA IN INVER GROVE HEIGHTS AND THEY SAID THAT IT WOULD COST $322.00 TO FIX THE BROKEN HANDLE. I TOOK IT TO A BODY SHOP AND THEY TOLD ME THAT IN HIS 12 YEARS WORKING WITH CARS TH…
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MY GRANDDAUGHTER OPENED THE REAR PSGR DOOR ON THE DRIVERS SIDE AND IT BROKE OFF AND THE FRONT PASSENGER DOOR IS ABOUT TO BREAK OFF I TOOK IT TO LUTHER KIA IN INVER GROVE HEIGHTS AND THEY SAID THAT IT WOULD COST $322.00 TO FIX THE BROKEN HANDLE. I TOOK IT TO A BODY SHOP AND THEY TOLD ME THAT IN HIS 12 YEARS WORKING WITH CARS THAT A DOOR HANDLE WOULD BREAK OFF LIKE THAT AND HE ALSO SAID THAT THE FRONT PSGR DOOR WILL HAVE TO BE REPLACED ALSO. AND THEY WOULD CHARGE $368.00 FOR BOTH DOORS. I TALKED TO A LADY AT MY JOB SHE JUST BOUGHT A 2013 KIA SORRENTO AND SHE SAID THAT WHEN SHE PURCHASED IT THE DOOR HANDLES WERE MISSING AND THEY WERE GOING TO REPLACE THEM FOR FREE SINCE SHE JUST BROUGHT THE CAR. BUT THEY SOLD HER THE CAR WITH 2 HANDLES MISSING I FEEL THAT THERE IS DEFINITELY SOMETHING WRONG WITH THE THE DOOR HANDLES ON THESE CARS. HAVE THERE BEEN ANY OTHER COMPLAINTS ABOUT DOOR HANDLES MISSING. I ALSO HAD TO REPLACE MY REAR BRAKE LIGHT TWICE AND MY SISTER WAS FOLLOWING ME AND SHE SAID THAT MY BRAKE LIGHT WOULD SOMETINE GO ON THEN NOT. I WAS ALSO STOPPED BY A POLICE OFFICER ABOUT THE SAME REAR BRAKE LIGHT AND I GOT IT FIXED THEN MONTH LATER IT DID THE SAME THING.
NHTSA ODI #10750425
Official recalls
3Feb 14, 2020
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence & remedy
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Additional source detail variants (2)
Electrical System
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Apr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Sep 7, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2007-2008 SORENTO PASSENGER CARS MANUFACTURED FROM JUNE 15, 2006 THROUGH NOVEMBER 27, 2007. THE FRONT PASSENGER AIR BAG MAY BE TURNED OFF WHEN AN ADULT IS IN THE PASSENGER SEAT. THE FRONT PASSENGER AIR BAG IS DESIGNED TO BE TURNED OFF IN LIMITED CIRCUMSTANCES INCLUDING WHEN CHILDREN AND SMALL ADULTS ARE SEATED IN THE FRONT PASSENGER SEAT, THERE IS A CHILD RESTRAINT IN THAT SEAT OR THE SEAT IS NOT OCCUPIED. THE VEHICLE'S OCCUPANT CLASSIFICATION SYSTEM (OCS), WHICH CLASSIFIES THE OCCUPANT IN THE FRONT PASSENGER SEAT, MAY MISCLASSIFY AN ADULT PASSENGER AS A CHILD OR CHILD SEAT AND IMPROPERLY TURN OFF THE PASSENGER SIDE AIR BAG. WHEN THE AIR BAG IS DEACTIVATED THE "PASSENGER AIR BAG OFF" LIGHT WILL ILLUMINATE ON THE CENTER INSTRUMENT PANEL.
Consequence & remedy
Consequence: THE PASSENGER SIDE AIR BAG IS TURNED OFF WHEN THE OCS MISCLASSIFIES AN ADULT PASSENGER. WITH THE FRONT PASSENGER AIRBAG OFF, THE FRONT PASSENGER WILL NOT HAVE THE PROTECTION OF THE PASSENGER AIR BAGS IN SOME FRONTAL COLLISIONS, THUS INCREASING THE RISK OF OCCUPANT INJURY.
Remedy: KIA WILL UPDATE THE PROGRAMMING IN THE SORENTO OCS CONTROL MODULE AT NO CHARGE. THE RECALL REMEDY IS CURRENTLY AVAILABLE UNDER SERVICE CAMPAIGN SC076. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
EA09017 · Air Bag Occupant Classification System
Opened Nov 19, 2009 · Closed Sep 26, 2011
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
Additional source detail variants (3)
Air Bags:frontal
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
Air Bags
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
PE09034 · Air Bag Ocs
Opened Jul 17, 2009 · Closed Nov 30, 2009
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Additional source detail variants (3)
Air Bags:frontal
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Air Bags:frontal:sensor/control MODULE-INACTIVE
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Air Bags
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
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