NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
44 reportsClear category filter55,000 miles · Aug 4, 2014
Electronic Stability Control (esc)Vehicle Speed Control
APPROXIMATELY 2 YEARS AGO, THE ESC LIGHT WOULD COME ON AND THE VEHICLE HAD NO ACCELERATION AND PULLING OUT INTO ONCOMING TRAFFIC WOULD BE VERY SCARY TO SAY THE LEAST. IT WOULD BE VERY SLUGGISH AND NO ACCELERATION AND ONCOMING TRAFFIC WOULD COME UP ON YOU BEFORE YOU COULD GET IT GOING. I CARRIED IT TO THE KIA DEALERSHIP WHERE IT …
Read full complaint
APPROXIMATELY 2 YEARS AGO, THE ESC LIGHT WOULD COME ON AND THE VEHICLE HAD NO ACCELERATION AND PULLING OUT INTO ONCOMING TRAFFIC WOULD BE VERY SCARY TO SAY THE LEAST. IT WOULD BE VERY SLUGGISH AND NO ACCELERATION AND ONCOMING TRAFFIC WOULD COME UP ON YOU BEFORE YOU COULD GET IT GOING. I CARRIED IT TO THE KIA DEALERSHIP WHERE IT WAS PURCHASED AND THEY SAID IT WAS A FAULTY ACCELERATOR AND REPLACED IT AT A COST OF 350 DOLLARS. IT HAS STARTED DOING IT AGAIN. THIS IS VERY DANGEROUS AND I AM AFRAID TO DRIVE IT AND DON'T HAVE 350 DOLLARS TO TRY AND FIX IT AGAIN. THIS IS A SERIOUS PROBLEM THAT I HAVE FOUND TONS OF COMPLAINTS WITH THIS. SOMETHING NEEDS TO BE DONE AND IT SHOULD NOT BE AT THE COST OF THE CONSUMER FOR A FAULTY PRODUCT. *TR
NHTSA ODI #10618711
47,000 miles · Jul 21, 2014
Electronic Stability Control (esc)Vehicle Speed Control
THE ESC LIGHT HAS BEEN COMING ON SINCE THE BEGINNING OF 2014. WHEN THIS HAPPENS THERE IS VERY LITTLE ACCELERATION AND IT IS DIFFICULT TO GET TO THE SPEED LIMIT. THE DEALERSHIP SAID IT IS A CHIP THAT NEEDS TO BE REPLACED AND IT WOULD COST ABOUT $3,000. WE WERE ALSO TOLD IT WAS NOT A GUARANTEE IT WOULD STILL FIX THE ISSUE. WE WERE…
Read full complaint
THE ESC LIGHT HAS BEEN COMING ON SINCE THE BEGINNING OF 2014. WHEN THIS HAPPENS THERE IS VERY LITTLE ACCELERATION AND IT IS DIFFICULT TO GET TO THE SPEED LIMIT. THE DEALERSHIP SAID IT IS A CHIP THAT NEEDS TO BE REPLACED AND IT WOULD COST ABOUT $3,000. WE WERE ALSO TOLD IT WAS NOT A GUARANTEE IT WOULD STILL FIX THE ISSUE. WE WERE ALSO TOLD THAT THIS ISSUE COULD CAUSE THE CAR TO GO FROM DRIVE FROM DRIVE TO PARK WHILE DRIVING. THIS ALONE IS A DANGER IN ITSELF CAUSING HARM TO US AND TO OTHERS IN TRAFFIC. WHEN THE LIGHT IS ON THE CAR DOES NOT ACCELERATE AND TRYING TO MERGE INTO TRAFFIC IS DIFFICULT ESPECIALLY UP HILL. I TALKED TO KIA CUSTOMER CARE AND THEY SAID THEY WOULD TALK TO THE DEALERSHIP. THE PERSON I TALKED TO WAS NOT VERY HELPFUL. IF THIS A CHIP ISSUE THEN IT SHOULD BE A RECALL OR AT LEAST SOMETHING THAT KIA SHOULD FIX. IT IS SOMETHING THAT IS OUT OF CONTROL OF THE OWNER. THERE ARE TIMES WHEN THE LIGHT IS OFF AND THE VEHICLE RUNS OK. I THINK THIS SHOULD BE A SITUATION THAT SHOULD BE HANDLED WITH GREAT URGENCY BEFORE THERE IS A SERIOUS ACCIDENT. *TR
NHTSA ODI #10615186
39,790 miles · Sep 26, 2013
Electronic Stability Control (esc)Engine
TWO DAYS AGO THE CHECK ENGINE LIGHT ILLUMINATED (AND STAYED ON) WITH INTERMITTENT ELECTRONIC STABILITY CONTROL OFF LIGHT ILLUMINATED; VEHICLE ACCELERATION BECAME SLUGGISH AND SOMETIMES UNRESPONSIVE. VEHICLE CODES USING OBDII POCKETSCAN SHOWED ACTIVE AND STORED CODES OF P2138 (ACCELERATOR), P2127 (ACCELERATOR) AND P2106 (LIMP MOD…
Read full complaint
TWO DAYS AGO THE CHECK ENGINE LIGHT ILLUMINATED (AND STAYED ON) WITH INTERMITTENT ELECTRONIC STABILITY CONTROL OFF LIGHT ILLUMINATED; VEHICLE ACCELERATION BECAME SLUGGISH AND SOMETIMES UNRESPONSIVE. VEHICLE CODES USING OBDII POCKETSCAN SHOWED ACTIVE AND STORED CODES OF P2138 (ACCELERATOR), P2127 (ACCELERATOR) AND P2106 (LIMP MODE). I MADE AN APPOINTMENT TO TAKE IT TO THE DEALERSHIP ON 09/25/13. ON THE DAY OF APPOINTMENT THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED, BUT THE DEALERSHIP FOUND STORED CODES IN THE COMPUTER OF P2138, P2127 AND P2106. THE DEALERSHIP REFUSED TO FIX THE VEHICLE EVEN THOUGH IT WAS STILL UNDER WARRANTY BECAUSE THERE WAS NOT AN ACTIVE CODE (CHECK ENGINE LIGHT) ON AT THE TIME OF THE APPOINTMENT AND THE PART WAS FUNCTIONING PROPERLY FOR THE TIME BEING. WHEN ASKED IF IT WAS THEIR POLICY OR KIA MOTORS POLICY NOT TO REPLACE COMPONENTS THAT WERE FAILING, THEY STATED IT WAS KIA MOTORS POLICY. THIS IS THE SECOND TIME THE ACCELERATOR ASSEMBLY HAS FAILED IN THIS VEHICLE. THE LAST FAILURE WAS 08/23/12 AT 27,545 MILES. A VAST MAJORITY OF THE COMPLAINTS WITH NHTSA FOR THIS MAKE, MODEL AND YEAR VEHICLE INVOLVE THESE CODES AND THIS COMPONENT. A SERIOUS ACCIDENT, OR LOSS OF LIFE SHOULD NEVER BE THE DETERMINING FACTOR WHEN MAKING A DECISION THAT A MANUFACTURER SHOULD TAKE ACTION TO CORRECT A FAULTY COMPONENT; BY THEN IT IS MUCH TOO LATE. *JS
NHTSA ODI #10545514
26,358 miles · Sep 25, 2013
Electronic Stability Control (esc)Engine
ESC LIGHT COMES ON THEN THE ENGINE LOSES POWER, IT ALSO DID THIS 2 YEARS AGO ON 10/31/2011. *JS
NHTSA ODI #10545351
135,000 miles · Sep 18, 2013
Electronic Stability Control (esc)
I ALMOST KILLED EVERYONE IN MY CAR, ALONG WITH OTHERS ON THE HIGHWAY. I PULLED OUT ONTO THE HIGHWAY AND HAD NO POWER TO MY VEHICLE. I COULD NOT ACCELERATE AT ALL AND HAD TO PULL OVER TO THE SHOULDER TO GET OUT OF THE WAY OF TRAFFIC. I NOTICED MY ESC OFF LIGHT HAD COME ON SOMEHOW. I TURNED MY VEHICLE OFF AND TURNED IT BACK ON AND…
Read full complaint
I ALMOST KILLED EVERYONE IN MY CAR, ALONG WITH OTHERS ON THE HIGHWAY. I PULLED OUT ONTO THE HIGHWAY AND HAD NO POWER TO MY VEHICLE. I COULD NOT ACCELERATE AT ALL AND HAD TO PULL OVER TO THE SHOULDER TO GET OUT OF THE WAY OF TRAFFIC. I NOTICED MY ESC OFF LIGHT HAD COME ON SOMEHOW. I TURNED MY VEHICLE OFF AND TURNED IT BACK ON AND THE LIGHT DISAPPEARED AND I HAD POWER AGAIN. SEVERAL TIMES SINCE THEN THE LIGHT WILL RANDOMLY COME ON AND I WILL LOSE POWER. I CALLED A COUPLE MECHANIC SHOPS BUT WHEN I TRY TO TAKE IT IN THE LIGHT DOESN'T COME ON. I DON'T KNOW WHAT CAUSES THIS TO HAPPEN BUT I SEE I'M NOT THE ONLY ONE WITH THE ISSUE. *JB
NHTSA ODI #10544284
28,000 miles · Sep 8, 2013
Electronic Stability Control (esc)
I WAS TRAVELING DOWN THE ROAD WHEN ALL OF A SUDDEN THE VEHICLE DECELERATED QUICKLY AND THE ESC LIGHT CAME ON. I COASTED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. SAT THERE A FEW MINUTES THEN TURNED VEHICLE BACK ON AND THE POWER CAME BACK ON. I HAVE SINCE EXPERIENCED THIS ISSUE SEVERAL TIMES AND HAVE NOW THE SAME IS…
Read full complaint
I WAS TRAVELING DOWN THE ROAD WHEN ALL OF A SUDDEN THE VEHICLE DECELERATED QUICKLY AND THE ESC LIGHT CAME ON. I COASTED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. SAT THERE A FEW MINUTES THEN TURNED VEHICLE BACK ON AND THE POWER CAME BACK ON. I HAVE SINCE EXPERIENCED THIS ISSUE SEVERAL TIMES AND HAVE NOW THE SAME ISSUE HOWEVER THE LIGHT IS NOT GOING OFF.
NHTSA ODI #10542466
47,500 miles · Sep 3, 2013
Electronic Stability Control (esc)Vehicle Speed Control
DRIVING TO WORK ON THE HIGHWAY AT 65 MPH, I LOST SIGNIFICANT POWER AND WAS UNABLE TO ACCELERATE PAST 40 MPH ON A LOCAL HIGHWAY. I WAS ABLE TO SLOWLY DRIVE TO A AUTO CENTER WHERE I WAS TOLD MY TRANSFER CASE ASSEMBLY AND ACCELERATOR PEDAL ASSEMBLY WAS MALFUNCTIONING, CAUSING ME TO LOSE POWER AND CAUSING MY CAR TO SHIFT ERRATICALLY…
Read full complaint
DRIVING TO WORK ON THE HIGHWAY AT 65 MPH, I LOST SIGNIFICANT POWER AND WAS UNABLE TO ACCELERATE PAST 40 MPH ON A LOCAL HIGHWAY. I WAS ABLE TO SLOWLY DRIVE TO A AUTO CENTER WHERE I WAS TOLD MY TRANSFER CASE ASSEMBLY AND ACCELERATOR PEDAL ASSEMBLY WAS MALFUNCTIONING, CAUSING ME TO LOSE POWER AND CAUSING MY CAR TO SHIFT ERRATICALLY WHILE DRIVING. I HAVE OWNED THIS CAR FOR LESS THAN 11 MONTHS.*JB
NHTSA ODI #10538652
85,000 miles · Aug 6, 2013
Electrical SystemElectronic Stability Control (esc)Engine
CURRENT AND ONGOING PROBLEMS BEGAN JUST A FEW DAYS AFTER RECEIVING A NOTICE OF RECALL FROM KIA REGARDING THE FAULTY/DEFECTIVE BRAKE LIGHT SWITCH. THE SWITCH WAS FAULTY AND THERE WAS A PROBLEM WITH NO BRAKE LIGHTS COMING ON UPON BRAKING AS WELL AS "ESC OFF" AND "CHECK ENGINE" MALFUNCTION INDICATOR LIGHTS APPEARING AND STAYING ON…
Read full complaint
CURRENT AND ONGOING PROBLEMS BEGAN JUST A FEW DAYS AFTER RECEIVING A NOTICE OF RECALL FROM KIA REGARDING THE FAULTY/DEFECTIVE BRAKE LIGHT SWITCH. THE SWITCH WAS FAULTY AND THERE WAS A PROBLEM WITH NO BRAKE LIGHTS COMING ON UPON BRAKING AS WELL AS "ESC OFF" AND "CHECK ENGINE" MALFUNCTION INDICATOR LIGHTS APPEARING AND STAYING ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS PROMPTLY TAKEN TO A KIA DEALERSHIP WHERE THE RECALL SERVICE WAS PERFORMED. REPLACEMENT OF A FAILED BRAKE LIGHT SWITCH UNDER THE RECALL CAMPAIGN DID NOT ELIMINATE THE PROBLEMS/CODES THAT BEGAN WHEN THE BRAKE LIGHT SWITCH FAILED. SHORTLY AFTER THE REPAIR (LESS THAN A MONTH AFTERWARD AND VERY FEW MILES DRIVEN) THE "ESC OFF" AND "CHECK ENGINE" MALFUNCTION INDICATOR LIGHTS APPEARED, STAYED, THEN CAME ON AND OFF INTERMITTENTLY WITH ENGINE NOT GOING OVER PAST APPROXIMATELY 2,000 RPMS RESULTING IN UNPREDICTABLE VEHICLE BEHAVIOR ESPECIALLY WHEN IT COMES TO MERGING ONTO A HIGHWAY/INTERSTATE OR GETTING THROUGH AN INTERSECTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE SERVICE ADVISORS GAVE ASSURANCES THAT THE NEW BRAKE LIGHT SWITCH IS NOT DEFECTIVE. THE PROBLEM IS THAT THE SERVICE ADVISORS/TECHNICIANS COULD NOT SPECIFICALLY DIAGNOSE WHAT NEEDS REPLACEMENT TO ULTIMATELY SOLVE THIS ONGOING PROBLEM OR IF IT IS RELATED TO THE FAILURE OF THE OF THE BRAKE LIGHT SWITCH. *TR
NHTSA ODI #10533890
9,000 miles · Jul 31, 2013
Electronic Stability Control (esc)Service BrakesSuspension
BOUGHT THE VEHICLE BRAND NEW AND NOTICED YOU HAVE TO DEPRESS THE BRAKE PEDAL ALL THE WAY DOWN IN ORDER FOR THE VEHICLE TO SLOW DOWN AND STOP. SPOKE TO THE DEALERSHIP AND THEY SAID ALL KIA SORENTO MODELS ARE LIKE THIS, YOU HAVE TO PRESS HARD DOWN ON THE BRAKE PEDAL FOR VEHICLE TO SLOW DOWN AND FINALLY STOP AND IT TAKES A WHILE F…
Read full complaint
BOUGHT THE VEHICLE BRAND NEW AND NOTICED YOU HAVE TO DEPRESS THE BRAKE PEDAL ALL THE WAY DOWN IN ORDER FOR THE VEHICLE TO SLOW DOWN AND STOP. SPOKE TO THE DEALERSHIP AND THEY SAID ALL KIA SORENTO MODELS ARE LIKE THIS, YOU HAVE TO PRESS HARD DOWN ON THE BRAKE PEDAL FOR VEHICLE TO SLOW DOWN AND FINALLY STOP AND IT TAKES A WHILE FOR IT TO RESPOND. HAVING OWNED SEVERAL VEHICLES AND DRIVING FOR 15 YEARS, I KNEW SOMETHING WAS WRONG WITH THE VEHICLE BRAKING SYSTEM BUT I JUST DEALT WITH IT ACCEPTING THE ANSWER THAT KIA SORENTO BRAKES WERE NOT GOING TO BE AS GOOD AS OTHER BRAND BRAKES (HONDA, TOYOTA, MAZDA). I TOOK THE VEHICLE IN FOR REGULAR MAINTENANCE AND ALWAYS ASKED THE ENGINEERS IF THEY COULD DO SOMETHING ABOUT THE BRAKES AND HOW LONG IT TAKES TO BRAKE (BRAKING DISTANCE). I FELT UNSAFE DRIVING THIS VEHICLE AND ULTIMATELY SOLD AFTER REPLACE BRAKES AND SHOE PADS. THE PASSENGER AIRBAG LIGHT WAS ALSO FAULTY WHEN AN ADULT WOULD BE SITTING THERE AND IT WAS NOT WORKING. THERE WAS ALSO A CHECK ENGINE LIGHT THAT WOULD RANDOMLY COME ON AS WELL AS THE TPMS (TIRE PRESSURE MONITORING SYSTEM). I TOOK IT TO THE MECHANICS AND KIA DEALERSHIP AND THEY WOULD JUST TURN OFF THE LIGHTS BUT COULDN'T EXPLAIN A REASON FOR THESE TURNING ON AS THE VEHICLE TIRES AND ENGINE WERE OK. I CANNOT UNDERSTAND WHY THE BRAKING SYSTEM WAS ALLOWED TO PASS ON THIS VEHICLE WHEN IT WAS NOT ABLE TO STOP AT HIGHWAY SPEEDS IN A ACCEPTABLE TIME. I HOPE KIA ISSUES A RECALL ON 2008 KIA SORENTO LX MODELS TO REPLACE OR FIX THE BRAKING ISSUES BECAUSE IT IS VERY DANGEROUS TO BE DRIVING ON THE ROAD AND NOT BEING ABLE TO BRAKE PROPERLY. *TR
NHTSA ODI #10532828
53,460 miles · Jul 29, 2013
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
BACKED OUT OF DRIVEWAY, CHECK ENGINE & ESC OFF LIGHT CAME ON, WOULDN'T ACCELERATE OVER 20MPH. BROUGHT BACK HOME AND PARKED. FEW HOURS LATER TOOK GRANDDAUGHTER TO DENTIST AND ONLY CHECK ENGINE LIGHT ILLUMINATED. DIDN'T GO OFF UNTIL TOOK TO AUTO ZONE ON ASHEVILLE HWY, KNOXVILLE, TN. AFTER PLACING ON DIAGNOSTIC MACHINE AND GIVI…
Read full complaint
BACKED OUT OF DRIVEWAY, CHECK ENGINE & ESC OFF LIGHT CAME ON, WOULDN'T ACCELERATE OVER 20MPH. BROUGHT BACK HOME AND PARKED. FEW HOURS LATER TOOK GRANDDAUGHTER TO DENTIST AND ONLY CHECK ENGINE LIGHT ILLUMINATED. DIDN'T GO OFF UNTIL TOOK TO AUTO ZONE ON ASHEVILLE HWY, KNOXVILLE, TN. AFTER PLACING ON DIAGNOSTIC MACHINE AND GIVING A PRINT OUT OF PROBABLE CAUSES, CHECK ENGINE LIGHT WENT OFF. TOOK TO DEALERSHIP ON 7/29 AND WOULDN'T EXCEPT DIAGNOSIS SINCE THEY DIDN'T PERFORM. WAS SHOWING ELECTRICAL AND VALVE PROBLEMS. STATED UNABLE TO REPAIR DUE TO LIGHTS NOT BEING ON WHEN CAR WAS AT THE KIA DEALERSHIP. STATED REPLACED THE PROBLEM WITH RECALL. HOWEVER, NOW STATING MOTOR SEALS NEED REPLACED WHICH IS COVERED UNDER WARRANTY. UNSURE IF OTHER ISSUE HAS BEEN RESOLVED DUE TO NO ISSUES SINCE FRIDAY. *TR
NHTSA ODI #10532486
Official recalls
3Feb 14, 2020
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence & remedy
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Additional source detail variants (2)
Electrical System
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Apr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Sep 7, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2007-2008 SORENTO PASSENGER CARS MANUFACTURED FROM JUNE 15, 2006 THROUGH NOVEMBER 27, 2007. THE FRONT PASSENGER AIR BAG MAY BE TURNED OFF WHEN AN ADULT IS IN THE PASSENGER SEAT. THE FRONT PASSENGER AIR BAG IS DESIGNED TO BE TURNED OFF IN LIMITED CIRCUMSTANCES INCLUDING WHEN CHILDREN AND SMALL ADULTS ARE SEATED IN THE FRONT PASSENGER SEAT, THERE IS A CHILD RESTRAINT IN THAT SEAT OR THE SEAT IS NOT OCCUPIED. THE VEHICLE'S OCCUPANT CLASSIFICATION SYSTEM (OCS), WHICH CLASSIFIES THE OCCUPANT IN THE FRONT PASSENGER SEAT, MAY MISCLASSIFY AN ADULT PASSENGER AS A CHILD OR CHILD SEAT AND IMPROPERLY TURN OFF THE PASSENGER SIDE AIR BAG. WHEN THE AIR BAG IS DEACTIVATED THE "PASSENGER AIR BAG OFF" LIGHT WILL ILLUMINATE ON THE CENTER INSTRUMENT PANEL.
Consequence & remedy
Consequence: THE PASSENGER SIDE AIR BAG IS TURNED OFF WHEN THE OCS MISCLASSIFIES AN ADULT PASSENGER. WITH THE FRONT PASSENGER AIRBAG OFF, THE FRONT PASSENGER WILL NOT HAVE THE PROTECTION OF THE PASSENGER AIR BAGS IN SOME FRONTAL COLLISIONS, THUS INCREASING THE RISK OF OCCUPANT INJURY.
Remedy: KIA WILL UPDATE THE PROGRAMMING IN THE SORENTO OCS CONTROL MODULE AT NO CHARGE. THE RECALL REMEDY IS CURRENTLY AVAILABLE UNDER SERVICE CAMPAIGN SC076. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
EA09017 · Air Bag Occupant Classification System
Opened Nov 19, 2009 · Closed Sep 26, 2011
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
Additional source detail variants (3)
Air Bags:frontal
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
Air Bags
The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.
PE09034 · Air Bag Ocs
Opened Jul 17, 2009 · Closed Nov 30, 2009
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Additional source detail variants (3)
Air Bags:frontal
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Air Bags:frontal:sensor/control MODULE-INACTIVE
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Air Bags
KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.
Illustration