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2007 Kia Sorento

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Kia Sorento do not stand out strongly from the model-year median of 242.

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When problems were reported

Mileage at the reported incident

120 reports with mileage · 34 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports5 fire reports8 injury reports

Seat Belts complaints

4 reports
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Mileage unknown · Aug 23, 2015
Seat BeltsSteeringStructure

EACH DOOR HANDLE IS POPPING AND I'M UNABLE TO OPEN DOORS FROM THE OUTSIDE. THE REAR PASSENGER DOOR HAS STOPPED WORKING AND AT THE TIME THE CHILD LOCK WAS ON AND I CAN NO LONGER USE THAT DOOR AT ALL. THE SEATBELT ON THE REAR DRIVER'S SIDE WILL NOT BUCKLE INTO THE SOCKET AND MY CHILD HAS TO WRAP THE BELT AROUND HIM WHEN HE RIDES I…

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EACH DOOR HANDLE IS POPPING AND I'M UNABLE TO OPEN DOORS FROM THE OUTSIDE. THE REAR PASSENGER DOOR HAS STOPPED WORKING AND AT THE TIME THE CHILD LOCK WAS ON AND I CAN NO LONGER USE THAT DOOR AT ALL. THE SEATBELT ON THE REAR DRIVER'S SIDE WILL NOT BUCKLE INTO THE SOCKET AND MY CHILD HAS TO WRAP THE BELT AROUND HIM WHEN HE RIDES IN THE BACK. SHOULD AN ACCIDENT OCCUR, NOT ONLY WILL HE NOT BE FULLY COVERED BY HIS SAFETY SEAT, BUT IF WE SHOULD HAVE TO ESCAPE SUDDENLY, NEITHER OF US CAN JUST OPEN OUR DOORS AND GET OUT! THIS IS AN ONGOING ISSUE AND IT'S QUITE EXPENSIVE TO GET FIXED AT THE DEALER. ALSO, JUST RECENTLY WHILE DRIVING THE GEAR SHAFT POPPED OUT OF PLACE AND MY FATHER TAPED IT BACK ON SO THAT I'M ABLE TO GET BACK AND FORTH TO WORK AND SCHOOL.

NHTSA ODI #10758669

90,000 miles · Jul 31, 2013
Air BagsSeat BeltsCrashInjury

TLA* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, IT BEGAN TO RAIN HEAVILY AND THE VEHICLE SUDDENLY HYDRO-PLANED. THE CONSUMER REGAINED CONTROL OF THE VEHICLE, BUT IT HYDRO -PLANED AGAIN AND THE VEHICLE HIT AN EMBANKMENT WITH THE FRONT BUMPER SPINNING THE VEHICLE AROUND. THE VE…

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TLA* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, IT BEGAN TO RAIN HEAVILY AND THE VEHICLE SUDDENLY HYDRO-PLANED. THE CONSUMER REGAINED CONTROL OF THE VEHICLE, BUT IT HYDRO -PLANED AGAIN AND THE VEHICLE HIT AN EMBANKMENT WITH THE FRONT BUMPER SPINNING THE VEHICLE AROUND. THE VEHICLE THEN ROLLED OVER FOUR-SIX TIMES, BEFORE LANDING IN A DITCH. BOTH REAR SEAT BELTS BECAME UNLATCHED INDEPENDENTLY AND THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUSTAINED BRUISES, SCRAPES AND LACERATIONS TO THE SHOULDER AREA. TWO REAR PASSENGERS ALSO SUSTAINED LACERATIONS. ANOTHER PASSENGER SUFFERED FROM A CONCUSSION AND A BRUISED KIDNEY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE CENTER. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 08/27/13*LJ THE CONSUMER STATED THE AIR BAG DID NOT DEPLOY AND THE SEAT BELTS RELEASE

NHTSA ODI #10532905

90,000 miles · Jul 27, 2013
Air BagsSeat BeltsCrash

WE WERE TRAVELING DOWN I-64 AT 6:45 PM AT 70 MPH WHEN A DOWNPOUR BEGAN SUDDENLY MY HUSBAND EASED OFF OF THE ACCELERATOR AND AS WE ENTERED THE RAIN. WE BEGAN TO HYDROPLANE WE SPUN 180 DEGREES. HE REGAINED CONTROL ONLY TO HYDROPLANE AGAIN. THIS TIME HE DID A 360 AND WENT INTO A DITCH HITTING A EARTHEN EMBANKMENT WITH THE FRONT…

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WE WERE TRAVELING DOWN I-64 AT 6:45 PM AT 70 MPH WHEN A DOWNPOUR BEGAN SUDDENLY MY HUSBAND EASED OFF OF THE ACCELERATOR AND AS WE ENTERED THE RAIN. WE BEGAN TO HYDROPLANE WE SPUN 180 DEGREES. HE REGAINED CONTROL ONLY TO HYDROPLANE AGAIN. THIS TIME HE DID A 360 AND WENT INTO A DITCH HITTING A EARTHEN EMBANKMENT WITH THE FRONT FENDER SPINNING US AROUND AND PUSHING THE REAR OF THE CAR UP THE EMBANKMENT THIS THEN CAUSED THE CAR TO BEGIN ROLLING WE ROLLED AT LEAST 4 TIMES BEFORE SLIDING AT LEAST 100 YARDS DOWN THE INTERSTATE. NO AIRBAGS DEPLOYED. MY HUSBANDS SEAT BELT HELD. HOWEVER, I WAS IN THE BACK SEAT WITH OUR SON AND MY SEAT BELT AS WELL AS HIS RELEASED THROWING US INTO THE CARGO AREA. WE ALL WERE INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. WHEN WE NOTIFIED KIA THEY ACTED AS IF THIS WAS NO BIG DEAL. *TR

NHTSA ODI #10532115

600 miles · Jul 22, 2008
Air BagsElectrical SystemEquipmentCrashInjury

TL*THE CONTACT OWNS A 2007 KIA SORENTO. THREE DAYS AFTER PURCHASING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED, WHICH INDICATED THAT THE PASSENGER SIDE AIR BAG WAS DEACTIVATED. WHILE DRIVING BETWEEN 40-45 MPH, THE VEHICLE HESITATED AND JERKED. WHEN THE VEHICLE IS STOPPED AT A STOP SIGN OR A RED LIGHT, THE EXTERIOR LIGHTS SHUT…

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TL*THE CONTACT OWNS A 2007 KIA SORENTO. THREE DAYS AFTER PURCHASING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED, WHICH INDICATED THAT THE PASSENGER SIDE AIR BAG WAS DEACTIVATED. WHILE DRIVING BETWEEN 40-45 MPH, THE VEHICLE HESITATED AND JERKED. WHEN THE VEHICLE IS STOPPED AT A STOP SIGN OR A RED LIGHT, THE EXTERIOR LIGHTS SHUT OFF. THE CONTACT HAS HAD TO STRIKE THE DASHBOARD IN ORDER TO GET THE AIR CONDITIONING TO WORK. IN ADDITION, NONE OF THE WINDOWS WILL ROLL DOWN. THE BLINKERS, TURN SIGNAL, AND CRUISE CONTROL DO NOT WORK. AFTER OWNING THE VEHICLE FOR TEN MONTHS, THE ALTERNATOR HAD TO BE REPLACED AND IT CURRENTLY NEEDS TO BE REPLACED AGAIN. THE RAILS TO STEP UP INTO THE VEHICLE HAD TO BE REPLACED TWICE. DURING A CRASH WITH A DEER, BOTH THE DRIVER'S AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOYED AND THE SEAT BELTS DID NOT WORK. AS A RESULT, THE PASSENGER SUSTAINED A BROKEN ARM. ON TWO OCCASIONS, WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE TIRES NEEDED TO BE ROTATED AND ALIGNED. ON THE THIRD OCCASION, SHE WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. SINCE OWNING THE VEHICLE, SHE HAS BEEN TO THE DEALER SEVERAL TIMES WITH MANY COMPLAINTS, BUT THEY HAVE NEVER MADE ANY REPAIRS. A HYUNDAI INSPECTOR STATED THAT THE ENTIRE VEHICLE WAS OUT OF SPECIFICATIONS. THE FAILURE MILEAGE WAS 600. UPDATED 09/23/08. *LJ THE CONSUMER HIT A DEER AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT PERFORM AS THEY WERE DESIGNED. THE TRANSMISSION WOULD DELAY IN SHIFTING AND WOULD NOT SHIFT IN THE CORRECT GEAR. UPDATED 09/24/08. *JB

NHTSA ODI #10235319

Official recalls

4

20V088000 · Electrical System; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Feb 14, 2020

Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.

Consequence & remedy

Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.

Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.

Additional source detail variants (2)

Electrical System

Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.

Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.

Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.

Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.

Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.

13V114000 · Exterior Lighting:brake Lights:switch

Apr 1, 2013

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence & remedy

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

11V473000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Sep 7, 2011

KIA IS RECALLING CERTAIN MODEL YEAR 2007-2008 SORENTO PASSENGER CARS MANUFACTURED FROM JUNE 15, 2006 THROUGH NOVEMBER 27, 2007. THE FRONT PASSENGER AIR BAG MAY BE TURNED OFF WHEN AN ADULT IS IN THE PASSENGER SEAT. THE FRONT PASSENGER AIR BAG IS DESIGNED TO BE TURNED OFF IN LIMITED CIRCUMSTANCES INCLUDING WHEN CHILDREN AND SMALL ADULTS ARE SEATED IN THE FRONT PASSENGER SEAT, THERE IS A CHILD RESTRAINT IN THAT SEAT OR THE SEAT IS NOT OCCUPIED. THE VEHICLE'S OCCUPANT CLASSIFICATION SYSTEM (OCS), WHICH CLASSIFIES THE OCCUPANT IN THE FRONT PASSENGER SEAT, MAY MISCLASSIFY AN ADULT PASSENGER AS A CHILD OR CHILD SEAT AND IMPROPERLY TURN OFF THE PASSENGER SIDE AIR BAG. WHEN THE AIR BAG IS DEACTIVATED THE "PASSENGER AIR BAG OFF" LIGHT WILL ILLUMINATE ON THE CENTER INSTRUMENT PANEL.

Consequence & remedy

Consequence: THE PASSENGER SIDE AIR BAG IS TURNED OFF WHEN THE OCS MISCLASSIFIES AN ADULT PASSENGER. WITH THE FRONT PASSENGER AIRBAG OFF, THE FRONT PASSENGER WILL NOT HAVE THE PROTECTION OF THE PASSENGER AIR BAGS IN SOME FRONTAL COLLISIONS, THUS INCREASING THE RISK OF OCCUPANT INJURY.

Remedy: KIA WILL UPDATE THE PROGRAMMING IN THE SORENTO OCS CONTROL MODULE AT NO CHARGE. THE RECALL REMEDY IS CURRENTLY AVAILABLE UNDER SERVICE CAMPAIGN SC076. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 1-800-333-4542.

09V130000 · Exterior Lighting:brake Lights:switch

Apr 17, 2009

HUYNDAI-KIA IS RECALLING 139,844 MY 2006-2007- SEDONA, SPORTAGE, SORENTO AND MY RONDO AND AMANTI VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED.

Consequence & remedy

Consequence: ANY OF THESE MALFUNCTIONS, ALONE OR IN COMBINATION, MAY LEAD TO A CRASH.

Remedy: DEALERS WILL REPLACE THE STOP LAMP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON JUNE 17, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP21003 · Throttle Control System Vulnerabilities

Opened Nov 12, 2021 · Closed Jun 20, 2023

Status: closed (inferred from source dates) · Vehicle Speed Control:throttle

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.

EA09017 · Air Bag Occupant Classification System

Opened Nov 19, 2009 · Closed Sep 26, 2011

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE

The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.

Additional source detail variants (3)

Air Bags:frontal

The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.

Air Bags:frontal:sensor/control MODULE-INACTIVE

The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.

Air Bags

The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that seat, or the seat is not occupied.But the Sorento has misclassified adults sitting in the passenger seat.This causes the passenger side frontal air bag to deactivate and the PASSENGER AIR BAG OFF light to illuminate. On May 12, 2009, Kia launched a Technical Service Bulletin campaign (SC076) to address this problem, installing upgraded occupant classification system (OCS) software in vehicles built prior to the 11/27/2007 production date. ODI and Kia identified 908 owner reports and 927 warranty claims related to this OCS issue.Kia also reported one crash where the passenger frontal air bag did not deploy in a frontal crash due to misclassification.Testing of Sorento vehicles built prior to December 2007 shows that misclassification can occur.As of April 2011, Kia reports that approx. 46,000 of the 57,228 vehicles have been upgraded with the revised software.On September 6, 2011, Kia submitted a defect notice and will recall the affected vehicles that have not been upgraded.Owner notification is scheduled to start in late-September 2011.The recall will upgrade the OCS software.Accordingly the investigation is closed.

PE09034 · Air Bag Ocs

Opened Jul 17, 2009 · Closed Nov 30, 2009

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE

KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.

Additional source detail variants (3)

Air Bags:frontal

KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.

Air Bags:frontal:sensor/control MODULE-INACTIVE

KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.

Air Bags

KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETIN (SB076) CAMPAIGN TO RE-FLASH ALL VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.KIA ALSO BELIEVES THAT INTERMITTENT OCCUPANT MOVEMENT AND OUT OF POSITION SEATING CONTRIBUTED TO THE HIGH NUMBER OF COMPLAINTS.905 OF THE 947 COMPLAINTS AND 1,014 OF THE 1,107 WARRANTY CLAIMS WERE ASSOCIATED WITH THE 57,228 VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.THERE WAS ONE FRONTAL PASSENGER AIRBAG NON-DEPLOYMENT CRASH THAT RESULTED IN ONE MINOR INJURY OF A BELTED ADULT PASSENGER OCCUPANT.THIS PRELIMINARY EVOLUTION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-017) TO FURTHER ASSESS THIS ISSUE FOR ALL MY2007-2008 SORENTO VEHICLES BUILT PRIOR TO THE 11/27/2007 PRODUCTION DATE.

Go deeper into Kia Sorento problems