NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
242 reports30,000 miles · Nov 22, 2011
Air Bags
TL* THE CONTACT OWNS A 2006 KIA SORENTO. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE AIR BAG SENSOR ON THE FRONT PASSENGER SIDE SEAT HAD TO BE REPLACED. NHTSA RECALL CAMPAIGN …
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TL* THE CONTACT OWNS A 2006 KIA SORENTO. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE AIR BAG SENSOR ON THE FRONT PASSENGER SIDE SEAT HAD TO BE REPLACED. NHTSA RECALL CAMPAIGN ID NUMBER: 11V473000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE RECALL ONLY INCLUDED 2007 AND 2008 KIA SORENTOS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10436703
60,300 miles · Nov 21, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE CRANKSHAFT PULLEY BOLT WAS STRIPPED AND CAUSED THE POWER STEERING BELT TO SPIN ABNORMALLY. THE DEALER ALSO ADVISED THAT THE …
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TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE CRANKSHAFT PULLEY BOLT WAS STRIPPED AND CAUSED THE POWER STEERING BELT TO SPIN ABNORMALLY. THE DEALER ALSO ADVISED THAT THE BOLT COULD NOT BE REPLACED AND THAT THE VEHICLE WOULD NEED A REPLACEMENT ENGINE. THE FAILURE AND THE CURRENT MILEAGE WAS 60,300.
NHTSA ODI #10436583
60,300 miles · Nov 21, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THERE WAS A SUDDEN LOSS OF POWER WITH THE ILLUMINATION OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TEC…
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TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THERE WAS A SUDDEN LOSS OF POWER WITH THE ILLUMINATION OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A DEFECTIVE CRANK SHAFT PULLEY BOLT AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,300.
NHTSA ODI #10436555
43,621 miles · Nov 12, 2011
Engine And Engine CoolingPower TrainSteering
DRIVING ON THE HIGHWAY 230 MILES FROM HOME, 150 MILES FROM MY DESTINATION BRAKE LIGHT AND BATTERY LIGHT CAME ON. PULLED OFF ROAD LOSS OF STEERING POWER. OPENED HOOD AND FOUND BELTS OFF. TOWED TO NEAREST TOWN IN THE MIDDLE OF NOWHERE AND MECHANIC DIAGNOSED THE CRANKSHAFT (HARMONIC BALANCER) BOLT HAD SHEERED OFF AND BROKEN PIECE …
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DRIVING ON THE HIGHWAY 230 MILES FROM HOME, 150 MILES FROM MY DESTINATION BRAKE LIGHT AND BATTERY LIGHT CAME ON. PULLED OFF ROAD LOSS OF STEERING POWER. OPENED HOOD AND FOUND BELTS OFF. TOWED TO NEAREST TOWN IN THE MIDDLE OF NOWHERE AND MECHANIC DIAGNOSED THE CRANKSHAFT (HARMONIC BALANCER) BOLT HAD SHEERED OFF AND BROKEN PIECE STILL IN CRANKSHAFT. TOWED TO NEAREST KIA DEALERSHIP 150 MILES AWAY AND WAS TOLD POSSIBLE CRANKSHAFT/ENGINE DAMAGE. COULD NOT DO FURTHER DIAGNOSIS DUE TO WEEKEND (SATURDAY) AND WILL NEED TO STAY IN TOWN UNTIL CAR IS REPAIRED (NO OTHER TRANSPORTATION). NO LOANER CAR OFFERED. THIS IS A DANGEROUS COMMON OCCURRENCE WITH KIA SORENTO OWNERS THAT THE COMPANY SEEMS TO KNOW ABOUT BUT DOES NOT WANT TO ADDRESS OR COVER COST OF REPAIRS. RECALL ON BOLT FOR 2003 MODELS DOES NOT COVER LATER MODELS BUT DANGEROUS SITUATION STILL EXISTS WITH THOSE LATER MODELS. I AM AFRAID TO DRIVE MY CAR AFTER IT IS REPAIRED KNOWING THAT OTHER OWNERS HAVE HAD THIS PROBLEM REOCCUR AND LOSS OF POWER STEERING AT HIGHWAY SPEED IS A DANGEROUS SITUATION. *TR
NHTSA ODI #10435357
96,000 miles · Nov 3, 2011
Electrical SystemExterior Lighting
MY 2006 KIA SORENTO HAS 96000 MILES ON IT AND IT SEEMS THAT THE HEAD LIGHT OR ELECTRICAL SYSTEM HAS A SHORT IN IT. THE HEAD LIGHT WILL GO OFF BUT YOU IF YOU TAP THE HEAD LIGHT ASSEMBLY IT WILL COME BACK ON AS IF THERE IS A SHORT IN THE ELECTRICAL SYSTEM. ALSO, THE DOME LIGHT WILL COME ON IF YOU TURN IT TO THE ON POSITION BUT I…
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MY 2006 KIA SORENTO HAS 96000 MILES ON IT AND IT SEEMS THAT THE HEAD LIGHT OR ELECTRICAL SYSTEM HAS A SHORT IN IT. THE HEAD LIGHT WILL GO OFF BUT YOU IF YOU TAP THE HEAD LIGHT ASSEMBLY IT WILL COME BACK ON AS IF THERE IS A SHORT IN THE ELECTRICAL SYSTEM. ALSO, THE DOME LIGHT WILL COME ON IF YOU TURN IT TO THE ON POSITION BUT IF YOU PUT IT ON THE DOOR POSITION IT DOES NOT COME ON WHEN THE DOOR IS OPEN. AGAIN THAT WOULD BE A FAILURE IN THE ELECTRICAL SYSTEM. THE KIA WILL NOT START AFTER REPLACING A HEADLIGHT BULB. I KNOW THAT SOUNDS LIKE THEY ARE NOT RELATED BUT THE HEAD LIGHT WENT OUT SO I REPLACED IT AND THEN I WOULDN'T START RIGHT AFTER CHANGING THE LIGHT. *TR
NHTSA ODI #10434133
82,000 miles · Oct 3, 2011
Engine And Engine Cooling
CRANKSHAFT HARMONIC BALANCE BOLT KEEPS BREAKING. BEEN REPLACED 2 TIMES NOW. SAW ON SOME OTHER WEBSITES WHERE OTHER PEOPLE ARE HAVING THE SAME PROBLEM. SOME OF THEM ARE GETTING LAWYERS BECAUSE KIA IS REFUSING TO FIX THE PROBLEM. MY WARRANTY RAN OUT SO THEY WON'T FIX . ALL OF MY REPAIRS HAVE BEEN AT MY OWN EXPENSE. *TR
NHTSA ODI #10428363
65,830 miles · Sep 29, 2011
Engine And Engine Cooling
UNDER NORMAL OPERATION AT HIGHWAY SPEED, THE CRANKSHAFT BOLT BROKE AND ALLOWED THE HARMONIC BALANCER/CRANKSHAFT PULLEY ASSEMBLY TO COME FREE OF THE CRANKSHAFT. THIS RESULTED IN A BROKEN CRANKSHAFT SPROCKET, CRANKSHAFT POSITION SENSOR AND TIMING BELT. THE VEHICLE WAS NOT COVERED UNDER WARRANTEE BECAUSE IT IS NOT CONSIDERED PART …
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UNDER NORMAL OPERATION AT HIGHWAY SPEED, THE CRANKSHAFT BOLT BROKE AND ALLOWED THE HARMONIC BALANCER/CRANKSHAFT PULLEY ASSEMBLY TO COME FREE OF THE CRANKSHAFT. THIS RESULTED IN A BROKEN CRANKSHAFT SPROCKET, CRANKSHAFT POSITION SENSOR AND TIMING BELT. THE VEHICLE WAS NOT COVERED UNDER WARRANTEE BECAUSE IT IS NOT CONSIDERED PART OF KIA'S DRIVETRAIN BECAUSE IT IS NOT A LUBRICATED PART. THE VEHICLE WAS OUT OF SERVICE FOR 14 DAYS. ON SEPTEMBER 22, 2011 THE SAME BOLT CAME LOOSE AND SNAPPED THE SPRING PIN ALIGNING THE BALANCER WITH THE CRANKSHAFT SPROCKET. THIS RESULTED IN THE LOSS OF POWER STEERING AND CHARGING SYSTEM WHILE MY WIFE AND DAUGHTERS WERE TRAVELING IN THE VEHICLE. THE VEHICLE WAS NOT UP TO SPEED YET SO THE DAMAGE WAS MINIMAL. THE BOLT HAD TO BE REMOVED AS WELL AS THE BALANCER. THE SPRING PIN HAD TO BE DRILLED OUT OF THE CRANK SPROCKET AND REPLACED.THE VEHICLE WAS OUT OF SERVICE FOR 7 DAYS. *TT
NHTSA ODI #10427834
Mileage unknown · Sep 19, 2011
Engine And Engine CoolingSteering
WAS TRAVELING ON HIGHWAY 65MPH TRIED TO CHANGE LANES BUT THE STEERING HAD GONE OUT, HAD TO TURN STEERING WHEEL VERY HARD TO GET IT TO TURN, ONCE I PULLED OVER AND LOOKED BENEATH HOOD THE BELTS WERE NO LONGER TURNING AND COULD SEE WHAT LOOK LIKE A PULLEY LAYING AT BOTTOM OF ENGINE. MATT CASTRUCCI KIA IN DAYTON, OHIO STATED THAT M…
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WAS TRAVELING ON HIGHWAY 65MPH TRIED TO CHANGE LANES BUT THE STEERING HAD GONE OUT, HAD TO TURN STEERING WHEEL VERY HARD TO GET IT TO TURN, ONCE I PULLED OVER AND LOOKED BENEATH HOOD THE BELTS WERE NO LONGER TURNING AND COULD SEE WHAT LOOK LIKE A PULLEY LAYING AT BOTTOM OF ENGINE. MATT CASTRUCCI KIA IN DAYTON, OHIO STATED THAT MY BOLT HAD BROKEN OFF AND CAUSED MY PULLEY TO BREAK. HAVE READ A LOT OF COMPLAINTS ON THIS HAPPENING ON KIA'S SORENTO, ENOUGH THAT A INVESTIGATION SHOULD HAVE TAKEN PLACE BY NOW. WHAT HAS TO HAPPEN BEFORE THIS IS INVESTIGATED. DOES SOMEONE HAVE TO DIE FIRST? *KB
NHTSA ODI #10425987
Mileage unknown · Sep 11, 2011
Exterior Lighting
I HAVE HAD TO REPLACE AT LEAST A HEAD LIGHT AND/OR TAIL LIGHT ABOUT ONCE EVERY THREE MONTHS SINCE I BOUGHT MY VEHICLE. IT SEEMS LIKE THERE IS A SHORT SOMEWHERE BUT NONE TO BE FOUND; PLEASE HELP! *TR
NHTSA ODI #10424660
32,000 miles · Sep 5, 2011
Air BagsElectrical SystemExterior Lighting
ALL MY LIGHTS BOTH INTERNAL & EXTERNAL ARE BURNING OUT EVERY FEW MONTHS. AND I'VE HAD TO REPLACE MY BATTERY TIMES ALSO. MY HEADLIGHTS ARE REPLACED EVERY 4-5 MONTHS NOW, FIRST STARTING OUT EVERY YEAR HAS NOW DROPPED TO MONTHS. THE BATTERY LASTS FROM 10-13 MONTHS BEFORE HAVING TO BE REPLACED. NOW PARKING & BRAKE LIGHTS ARE BURNIN…
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ALL MY LIGHTS BOTH INTERNAL & EXTERNAL ARE BURNING OUT EVERY FEW MONTHS. AND I'VE HAD TO REPLACE MY BATTERY TIMES ALSO. MY HEADLIGHTS ARE REPLACED EVERY 4-5 MONTHS NOW, FIRST STARTING OUT EVERY YEAR HAS NOW DROPPED TO MONTHS. THE BATTERY LASTS FROM 10-13 MONTHS BEFORE HAVING TO BE REPLACED. NOW PARKING & BRAKE LIGHTS ARE BURNING OUT AT A RATE OF ABOUT EVERY 6 MONTHS. CALLED MY LOCAL KIA SERVICE REP AND HE SAYS MY DASH AND CONSOLE WOULD HAVE TO BE RIPPED OUT TO REPAIR, AND OF COURSE IT IS NO LONGER COVERED UNDER WARRANTY.ALSO MY INTERIOR LIGHTS ON DASH,CONSOLE AND INSIDE ON THE HEADER NO LONGER WORK. HAVE CHECKED ALL FUSES AND CAN FIND NOTHING UNUSUAL. *TR
NHTSA ODI #10423771
NHTSA investigations
1DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.