2006 Kia Sorento

TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,126.

DEAR SIR; AT THIS TIME I'M REQUESTING THAT YOUR OFFICE SEND TO ONE A COMPLAINT FORM TO BE FILE AGAINST THE COMPANY CAR CORRAL 11 IN COLONIAL HEIGHT VA 23834 FOR RIGHTFULLY AND KNOWINGLY SELLING A USED CAR WITH THE DEFECTED EMERGENCY BRAKES, DRY ROTTEN TIRES, ROTORS SCORNED, DIMMED HEAD LIGHT CANNOT BE SEEN AHEAD OF DRIVER, NEED ALIGNMENT OR THAT WHEN DRIVING THE CAR THE CAR VIBRATE FROM SIDE TO SIDE, ODOROUS SMELL OF BURNING WIRES AND GAS, BELT LEADING TO AIR CONDITIONER IS CRACKED AND WORN OUT, REFUSED TO PRESENT ME WITH A CAR FAX AND WHEN SUBJECT REQUESTED TO FILE A COMPLAINT WITH THE BBB OF VIRGINIA, ATTORNEY GENERAL OFFICE OF VIRGINIA AND ESPECIALLY FILLING OUT THE CUSTOMER SATISFACTION SURVEY FORM, ALL MEMBERS OF THE SALES TEAM AND OWNER BECAME HIGHLY UPSET AND BLUNTLY ON SEVERAL OCCASIONS. ON OR AMOUNT 2/10/16 I SPOKE PERSONAL WITH THE OWNER ABOUT THE ISSUES WITH THE CAR AND HE DID SAY "I WILL WORK WITH YOU TO REPAIR OR FIX CERTAIN ITEMS ON THE CAR, BUT I'M NOT TRYING TO MAKE IT TO A NEW CAR." HE REFUSES TO FIX THE ITEMS FROM THE INSPECTION ON 2/6/16 FROM MERCHANTS TIRE AND AUTO CENTERS BASED ON THE FACT THAT THE COMPANY WAS TRYING TO MAKE MONEY, I AGREE AND DISAGREE WITH THE COMMENTS OF THE OWNER. THE CAR WAS INSPECTED IN JANUARY 2016 BUT DID NOT FIND ANY ISSUES? WHAT I WANT DONE TO MY CAR: ANY AND ALL ITEMS FOUND TO BE DEEM A SAFETY AND HEALTH HAZARD OR REFUND MY MONEY. EMERGENCY BRAKES CAN BE PULLED UP AT ANY TIME AS IF A CHILD'S TOY AND THE OWNER DIS APOLOGIZE BUT WHY SELL ME A SUV THAT WAS USED AS A MEANS FOR TRANSPORTING AND EXPORTING ITEMS FOR THE COMPANY? WHEN TRAVELLING ON THE HIGHWAY THE SUV WILL VIBRATE FROM SIDE TO SIDE CAUSING DRIVER TO ENTER INTO ANOTHER DRIVING LANE AND NOT TO MENTION THE ODOROUS BURNING SMELLS FROM THE DASH BOARD CAUSING HEADACHES.

KIA SORENTO 2006. CRANK SHAFT BOLT SHEARED OFF. TOTAL CONTROL OF VEHICLE LOST. CAN NOT DRIVE VEHICLE. CONTACTED KIA MOTORS WHO STATED THEY KNOW THIS HAPPENS. EXACT WORDS OF PERSON ON PHONE WERE "YOU SHOULD HAVE REPLACED THE CRANK SHAFT BOLT WITH AN UPGRADED MODEL". AS I AM A PRIVATE OWNER AND NEVER GOT ANY INFORMATION FROM KIA THIS WAS NEVER DONE. THE DEALERSHIP WAS HELPFUL IN THAT THEY SAID THEY WOULD LOOK AT THE VEHICLE FOR A FEE, IN WHICH CASE THEY STATED THAT THEY COULD FIX IT FOR A LARGE AMOUNT AND THAT IT WAS THE CRANK SHAFT BOLT WHICH WAS THE PROBLEM. LOL I ASKED THEM IF THEY WERE GOING TO PUT IN THE UPGRADED VERSION I WAS TOLD ABOUT, AND THEY SAID THEY ONLY HAVE ONE KIND WHICH IS THE ORIGINAL PART. AFTER SEVERAL CONVERSATIONS WITH MECHANICS AT THE DEALERSHIP AND OUTSIDE MECHANICS THE VEHICLE HAS BEEN NON-OPERATIONAL AS IT IS TOO MUCH MONEY TO FIX A PROBLEM THAT IS NOT BEING ADDRESSED AND IS NOT SAFE FOR THE ROAD. AS A KIA OWNER OF MORE THAN 2 OF THEIR VEHICLES I AM HIGHLY UPSET AS THIS COMPANY HAS TOOK NO ACTION IN SUCH A HUGE PROBLEM. STAND BY YOUR PRODUCT KIA. I STOOD BY YOU BUYING MORE THAN 2 CARS OVER THE LAST DECADE. THAT IS UP IN THE AIR NOW AS KIA REFUSES TO STEP UP TO THE PLATE. KIA SHOULD FIX THIS PROBLEM AND THIS VEHICLE SHOULD BE RECALLED.

DRIVING ON HIGHWAY WHEN HEARD A POP AND POWER STEERING WENT OUT AND BATTERY AND BRAKE LIGHT CAME ON. HAD IT TOWED TO AUTO REPAIR SHOP TO FIND OUT THE CRANK SHAFT PULLEY BOLT HAD BROKEN OFF INTO THE ENGINE. AUTO REPAIR SHOP UNABLE TO GET BOLT OUT SINCE IT BROKE OFF INTO ENGINE. ONLY WAY TO REPAIR WAS A NEW ENGINE WHICH WAS AROUND $5000.

I WAS DRIVING OUT OF WALGREENS PARKING LOT ON 6/2/2013 IN ALSIP, ILLINOIS. AS I PUT MY CAR IN REVERSE TO BACK OUT THE PARKING SPACE THEN I PLACED IT IN DRIVE IT WAS FINE. THEN I GOT READY TO TURN THE WHEEL TO COME OUT THE PARKING LOT AND IT WAS VERY HARD TO TURN. THEN MY LIGHTS CAME ON THE DASHBOARD. THE BRAKE LIGHT & ENGINE LIGHT. I THEN PLACED MY FEET ON THE BRAKES AND PLACED IT BACK IN P (PARK) AND TIRED TO PUT IN DRIVE AGAIN AND THE SAME THING HAPPENED. IT WAS VERY HARD TO TURN TO GET IT OUT OF THE WAY. I ENDED UP GOING UP THE STREET TO AUTOZONE TO SEE IF THEY CAN PUT IN ON THE MACHINE OR EVEN LOOK AT IT TO SEE WHAT'S WRONG. THEY LOOKED AT IT AND TOLD ME IT LOOKS LIKE MY PULLEY BELT IS CRACKED / BREAKING / BROKE. SO I PARK IT IN A RESIDUAL AREA, AND I CALLED KIA DEALERSHIP IN OAKLAWN, IL TO ORDER THE PART AS AUTOZONE TOLD ME THEY DID NOT HAVE THAT PART I WILL HAVE TO GO TO THE DEALER. SO I CALLED KIA TO GET THE PART AND THEY SAID I HAD TO ORDER IT. I DID JUST THAT PICKED IT UP HAD THE TOW TRUCK TO TAKE TO THE AUTOSHOP FOR REPAIR. ONCE THE MECHANIC LOOKED AT IT HE STARTED THE BOLT WAS HARD TO GET OFF TO GET TO THE PULLEY. HE STATED IT IS A 50/50 CHANCE THAT IT MAY BREAK. IF IT DOES THEN I WOULD NEED A ENGINE. I THEN TOLD HIM DON'T TOUCH IT OR WORRY ABOUT IT I WILL HAVE IT TOWED TO KIA IN RIVER OAKS WHICH I DID. THEY LOOKED AT IT AND STATED THE SAME THING. I SAID WELL LETS PRAY THEY IT DOES NOT BREAK HE LAUGHED AND SAID OK. THE MECHANIC CALLED ME BACK A HOUR LATER AN SAID IT BROKE I'M GONNA NEED A ENGINE. HE TOLD ME THE PRICE, AND I COULD NOT AFFORD IT SO I HAD IT TOWED TO MY HOUSE. *TR

CAR DIES WHILE DRIVING. NO CHECK ENGINE LIGHT APPEARS. LATER CAR STARTS AND RUNS FINE UNTIL A FEW DAYS LATER AT NEXT FAILURE. DRIVER LOSES ENGINE, POWER STEERING, AND POWER BRAKES. ENGINE CODE FINALLY APPEARS AFTER 3RD INCIDENT AND IS P0337 - CRANK SHAFT POSITIONING SENSOR. THIS IS A SAFETY ISSUE AND MAY LEAD TO A CRASH OR DEATH SINCE DRIVER LOOSES ALL FUNCTIONS OF VEHICLE. DEALER AT KIA CERRITOS, CALIF. SEEMED UNCONCERNED AND STATED THAT NOTHING COULD BE DONE UNDER WARRANTY, SINCE WARRANTY HAD EXPIRED, EVEN WITH LOW MILEAGE. THIS IS SAFETY ISSUE AND SHOULD BE REPAIRED AS A RECALL. INDEPENDENT AUTO REPAIR SHOP GROUP DATA BASES SHOW 100'S OF INCIDENCES OF SAME PART FAILURE AND ENGINE CODE WITH KIA SORENTO AND LOW VEHICLE MILEAGE. *TR

VEHICLE'S BATTERY, BRAKE, AND CHECK ENGINE LIGHTS CAME ON WHILE PARKED AT HOME, OPENED HOOD, NOTICED BELT WAS SLIPPING, AND CRANKSHAFT PULLEY WAS SPINNING ALMOST FREE. CONTACTED MECHANIC WHO PERFORMED MOST RECENT MAINTENANCE, HE ATTEMPTED TO REPAIR WORK UNDER ASSUMPTION WAS FAULTY. PROBLEM REOCCURRED 3 MONTHS LATER, MECHANIC NOW CONVINCED HE IS NOT THE CAUSE OF THIS. RESEARCH SHOWS COMMON ISSUE WITH THIS MAKE/MODEL. CRANKSHAFT BOLT APPEARS TO BREAK FREE OF PULLEY. WILL REQUIRE ENGINE BLOCK DISASSEMBLY TO DETERMINE IF CRANKSHAFT HAS BEEN DAMAGED. *TR