Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
440–25K
2525–50K
3950–75K
4675–100K
93100–150K
10150K+
257 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 63 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports5 fire reports11 injury reports
What owners actually said
307 reports
80,000 miles · Jan 31, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT WAS DRIVING ON AN ICY ROADWAY AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND A PASSENGER SUSTAINED MINOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE…
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TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT WAS DRIVING ON AN ICY ROADWAY AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND A PASSENGER SUSTAINED MINOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10562420
65,000 miles · Jan 30, 2014
Engine
I WAS LEAVING A PATIENT'S HOME WHEN I GOT AROUND THE CORNER FROM THEIR HOME, MY CAR JUST SHUT OFF ON ME. ALL THE LIGHTS WERE ON IN THE VEHICLE BUT IT WOULD NOT MOVE. AFTER WAITING FOR ABOUT TWO HOURS FOR SOMEONE TO COME HELP ME IN MY SITUATION. I HAD TO HAVE MY CAR TOWED ALL THE WAY FROM WEST HAVEN TO AMITY, WHERE I HAD THE CAR …
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I WAS LEAVING A PATIENT'S HOME WHEN I GOT AROUND THE CORNER FROM THEIR HOME, MY CAR JUST SHUT OFF ON ME. ALL THE LIGHTS WERE ON IN THE VEHICLE BUT IT WOULD NOT MOVE. AFTER WAITING FOR ABOUT TWO HOURS FOR SOMEONE TO COME HELP ME IN MY SITUATION. I HAD TO HAVE MY CAR TOWED ALL THE WAY FROM WEST HAVEN TO AMITY, WHERE I HAD THE CAR CHECKED OUT BY THE MECHANIC THAT FIXED THE CRANKSHAFT BOLT AND OTHER THINGS COSTING ME A TOTAL OF $1100. THE CAR WAS STILL UNDER THE WARRANTY FOR BEING FIXED AGAIN WHEN THE MECHANIC TOLD ME AFTER HAVING MY CAR THEIR FOR A COUPLE OF WEEKS THAT THE BOLT BROKE AGAIN AND IT MESSED UP THE WHOLE BOTTOM HALF OF MY ENGINE. I AM STILL MAKING MONTHLY PAYMENTS ON THIS CAR AND I AM COMPLETELY LOST AS IN WHAT TO DO WITH IT. KIA DOESN'T WANT ANYTHING BUT MONEY AND THE OTHER MECHANIC IS CALLING THIS A RECURRING DEFECT AND DOESN'T SEE THE POINT IN FIXING IT WHEN THE CAR NEEDS A NEW ENGINE. I'M READY TO SCREAM MY HEAD OFF BECAUSE I DON'T HAVE MONEY TO KEEP THROWING AWAY ON SOMETHING I CANT EVEN USE. *TR
NHTSA ODI #10562298
Mileage unknown · Dec 20, 2013
Exterior Lighting
HELP!! I AM CONSTANTLY REPLACING HEAD LIGHTS, TAIL LIGHTS, BRAKE LIGHTS, FOG LIGHTS. EVERY SINGLE MONTH IT'S ONE LIGHT OR ANOTHER IN A CONTINUOUS CYCLE. I SEE MANY COMPLAINTS FOR THIS SAME ISSUE. I LOVE MY KIA SORRENTO OTHER THAN THIS PROBLEM. I FEEL THAT THIS IS A SAFETY ISSUE AS MUCH AS IT IS A NUISANCE NOT TO MENTION AN EX…
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HELP!! I AM CONSTANTLY REPLACING HEAD LIGHTS, TAIL LIGHTS, BRAKE LIGHTS, FOG LIGHTS. EVERY SINGLE MONTH IT'S ONE LIGHT OR ANOTHER IN A CONTINUOUS CYCLE. I SEE MANY COMPLAINTS FOR THIS SAME ISSUE. I LOVE MY KIA SORRENTO OTHER THAN THIS PROBLEM. I FEEL THAT THIS IS A SAFETY ISSUE AS MUCH AS IT IS A NUISANCE NOT TO MENTION AN EXPENSE!!! KIA, DO THE RIGHT THING!! PLEASE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10556870
137,000 miles · Dec 1, 2013
Latches/locks/linkagesStructure
FRONT PASSENGER DOOR WILL NOT (OPEN) FROM INSIDE OF VEHICLE.. IT LOCKS AND UNLOCKS BUT DOOR OPENING CONNECTION LINK IS NOT OPENING. THIS PRESENTS A CRASH AND FIRE HAZARD AS PASSENGERS MUST EITHER OPEN THE WINDOW AND REACH OUT TO OPEN OR HAVE SOMEONE OUTSIDE OPEN THE DOOR! HAD IT REPAIRED AND IT BROKE AGAIN SHORTLY AFTER REPA…
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FRONT PASSENGER DOOR WILL NOT (OPEN) FROM INSIDE OF VEHICLE.. IT LOCKS AND UNLOCKS BUT DOOR OPENING CONNECTION LINK IS NOT OPENING. THIS PRESENTS A CRASH AND FIRE HAZARD AS PASSENGERS MUST EITHER OPEN THE WINDOW AND REACH OUT TO OPEN OR HAVE SOMEONE OUTSIDE OPEN THE DOOR! HAD IT REPAIRED AND IT BROKE AGAIN SHORTLY AFTER REPAIR. *TR
NHTSA ODI #10554284
Mileage unknown · Nov 13, 2013
Exterior Lighting
I WAS ON THE INTERSTATE AND BOTH OF MY TAILLIGHTS STOP WORKING. I WAS NOTIFIED BY ANOTHER DRIVER. I TOOK THE VEHICLE INTO THE KIA DEALERSHIP AND WAS TOLD IT WAS A LIGHT ASSEMBLY PROBLEM. THEY CLAIMED TO HAVE FIXED IT. EVEN AFTER THEIR SO CALLED FIX I HAVE T O REPLACE TAILLIGHT AND HEADLIGHT BULBS ABOUT EVERY THREE MONTHS. THE OU…
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I WAS ON THE INTERSTATE AND BOTH OF MY TAILLIGHTS STOP WORKING. I WAS NOTIFIED BY ANOTHER DRIVER. I TOOK THE VEHICLE INTO THE KIA DEALERSHIP AND WAS TOLD IT WAS A LIGHT ASSEMBLY PROBLEM. THEY CLAIMED TO HAVE FIXED IT. EVEN AFTER THEIR SO CALLED FIX I HAVE T O REPLACE TAILLIGHT AND HEADLIGHT BULBS ABOUT EVERY THREE MONTHS. THE OUTAGES OCCUR ON OPPOSITE SIDES EVERYTIME AND SWITCH BETWEEN THE TAILLIGHT AND HEADLIGHT. I HAVE TO KEEP EXTRA BULBS AND THE NEEDED TOOLS AVAILABLE IN MY TRUCK AT ALL TIMES. I HAVE BEEN ISSUED A TICKET AS WELL DUE TO MY TAILLIGHT BEING OUT. THIS IS VERY COSTLY AND DANGEROUS TO FAMILY. I HAVE TWO TEENAGE CHILDREN WHO ALSO DRIVE THIS VEHICLE. IT SEEMS TO BE A WIDESPREAD PROBLEM DUE TO THE BLOGS THAT I HAVE SEEN CONCERNING THIS PROBLEM. PLEASE HELP. *TR
NHTSA ODI #10552112
10,000 miles · Oct 17, 2013
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED WAS DRIVING UPHILL WHEN THE THROTTLE FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE WIRING INTO THE TRANSMISSION WAS OVERHEATING AND CAUSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAI…
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TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED WAS DRIVING UPHILL WHEN THE THROTTLE FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE WIRING INTO THE TRANSMISSION WAS OVERHEATING AND CAUSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10548215
85,000 miles · Oct 13, 2013
Suspension
VEHICLE WAS MAKING NOISE DUE TO AS SUSPENSION ISSUE. UPPER CONTROL ARM BRACKET WELDED TO THE REAR AXLE ON BOTH SIDE ARE ROTTED RIGHT THROUGH/OFF. DRIVER SIDE LET GO FIRST. THIS IS DEFINITELY AN ISSUE THAT SHOULD BE A RECALL. THIS CAR HAS LOW MILES AND IS NOT EVEN TEN YEARS OLD. POOR QUALITY METAL. I HOPE THIS BECOMES A RECALL. …
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VEHICLE WAS MAKING NOISE DUE TO AS SUSPENSION ISSUE. UPPER CONTROL ARM BRACKET WELDED TO THE REAR AXLE ON BOTH SIDE ARE ROTTED RIGHT THROUGH/OFF. DRIVER SIDE LET GO FIRST. THIS IS DEFINITELY AN ISSUE THAT SHOULD BE A RECALL. THIS CAR HAS LOW MILES AND IS NOT EVEN TEN YEARS OLD. POOR QUALITY METAL. I HOPE THIS BECOMES A RECALL. *TR
NHTSA ODI #10547765
Mileage unknown · Sep 9, 2013
Air BagsSeat Belts
WHEN SOMEONE SITS IN THE PASSENGER SEAT, THE SENSOR DOES NOT DETECT PASSENGER. THE LIGHT STAYS IN THE OFF POSITION AND THE AIR BAG LIGHT IN THE DASHBOARD WILL NOT CUT OFF. *TR
NHTSA ODI #10542679
Mileage unknown · Aug 6, 2013
Exterior Lighting
I HAVE REPLACED ABOUT 5-7 DRIVER'S FRONT HEADLAMP BULBS AND NEED TO REPLACE IT AGAIN. THIS IS VERY ANNOYING BECAUSE EVERY COUPLE OF MONTHS IT GOES OUT, NOT TO MENTION THE COST OF THE BULBS AND TO HAVE SOMEONE PUT THEM IN. I AM READY TO GET RID OF THIS VEHICLE!!! I HAVE CHECKED WITH KIA AND OF COURSE, THEY SAY THEY HAVE NOT HA…
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I HAVE REPLACED ABOUT 5-7 DRIVER'S FRONT HEADLAMP BULBS AND NEED TO REPLACE IT AGAIN. THIS IS VERY ANNOYING BECAUSE EVERY COUPLE OF MONTHS IT GOES OUT, NOT TO MENTION THE COST OF THE BULBS AND TO HAVE SOMEONE PUT THEM IN. I AM READY TO GET RID OF THIS VEHICLE!!! I HAVE CHECKED WITH KIA AND OF COURSE, THEY SAY THEY HAVE NOT HAD ANY COMPLAINTS OR HAVE HAD ANY PROBLEMS WITH THE HEADLAMPS, LIARS!!! I WISH THEY WOULD FIX THIS PROBLEM. HOPEFULLY SOMEONE CAN HELP ME. *TR
NHTSA ODI #10533808
98,900 miles · Jul 2, 2013
Air BagsSeats
WHEN SOMEONE SITS IN THE PASSENGER SEAT THE AIR BAG LIGHT USED TO TURN OFF, NOW WHEN THEY SIT IN THE SEAT THE LIGHT STAYS ON AND THE AIR BAG IS OFF AND I HAVE AN AIR BAG LIGHT ON IN MY DASH. TOOK THE VEHICLE TO MY MECHANIC AND HIS SOFTWARE SHOWS A RECALL BUT KIA SAYS NO RECALL ON MY VEHICLE. HIS SOFTWARE SAYS RESTRAINTS AND SA…
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WHEN SOMEONE SITS IN THE PASSENGER SEAT THE AIR BAG LIGHT USED TO TURN OFF, NOW WHEN THEY SIT IN THE SEAT THE LIGHT STAYS ON AND THE AIR BAG IS OFF AND I HAVE AN AIR BAG LIGHT ON IN MY DASH. TOOK THE VEHICLE TO MY MECHANIC AND HIS SOFTWARE SHOWS A RECALL BUT KIA SAYS NO RECALL ON MY VEHICLE. HIS SOFTWARE SAYS RESTRAINTS AND SAFETY SYSTEM: RECALLS CAMPAIGN - SEAT OCCUPANT CLASSIFICATION SYSTEM REFLASH. I FEEL THIS IS A SAFETY HAZARD IF I WAS TO GET INTO AN ACCIDENT AND SOMEONE WAS IN THE PASSENGER SEAT AND THE AIR BAG DOES NOT DEPLOY. *TR
NHTSA ODI #10522816
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗