2005 Kia Sorento

HARMONIC BALANCER BOLT BROKE CAUSING FAILURE OF ALL BELT DRIVEN COMPONENTS. LOSS OF POWER STEERING WHILE DRIVING AT HIGHWAY SPEEDS BEING THE WORST OF WHICH. IT WAS EXTREMELY DIFFICULT FOR A SMALL FRAMED OLDER WOMAN TO CONTROL WHILE PULLING OVER. HARMONIC BALANCER FELL FROM VEHICLE REPRESENTING SUBSTANTIAL RISK TO OTHER VEHICLES ON ROADWAY. VEHICLE HAD BEEN TO DEALERSHIP FOR PREVIOUS REPAIRS BUT THEY NEGLECTED TO ADHERE TO THE MANUFACTURERS TSB AND REPLACE THE BOLT. I HAVE SINCE FOUND THAT MANY MANY OTHER OWNERS OF THIS VEHICLE HAVE HAD THE SAME ISSUE SPANNING MANY MODEL YEARS. I DON'T BELIEVE THE DEFECT TO BE IN THE BOLT BUT RATHER IN THE DESIGN OF THE HARMONIC BALANCER, THE CRANK SHAFT AND THE MATING OF THE TWO. WHEN THIS FAILURE OCCURS THE VEHICLE BECOMES INOPERABLE AND LEAVES IT OCCUPANTS STRANDED. LOSS OF POWER ASSISTED CONTROL AND THE HIGH PROBABILITY OF A LARGE AND HEAVY PIECE OF STEEL BEING DROPPED IN THE MIDST OF ONCOMING TRAFFIC REPRESENT A SUBSTANTIAL RISK TO THE PUBLIC. THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED BY THE MANUFACTURER AS NO NOTICE THAT THIS BOLT SHOULD BE REPLACED HAS BEEN GIVEN TO CONSUMERS. KIA MOTORS IS AWARE OF THE PROBLEM AND SENT A TSB TO DEALERS DIRECTING THEM TO CHANGE THE BOLT IN QUESTION UPON THE VEHICLES NEXT DEALER SERVICE. HOWEVER THIS PRACTICE IS NOT PROPERLY ADHERED TO AND WITH THE CUSTOMER BEING UNAWARE OF ANY POSSIBLE PROBLEM IT BECOMES EASILY OVERLOOKED. I HAVE ALSO NOTICED THAT MANY PEOPLE HAVE MORE FREQUENT FAILURES AFTER THE BOLT HAS BEEN REPLACED. AFTER HAVING THE VEHICLE TOWED TO KIA I WAS INFORMED THAT THE ENGINE WOULD HAVE TO BE REPLACED AND THAT KIA WOULD NOT COVER THIS UNDER IT'S POWER TRAIN WARRANTY. *TR

THE MAIN CRANK SHAFT PULLY BOLT STRIPPED OUT AND CAUSED THE CRANK SHAFT TO START TO WORK ITS WAY OUT OF THE MOTOR BLOCK I TALKED TO KIA CUSTOMER SERVICE CENTER AND THEY SAID THAT IT WAS NOT COVERED AS A RECALL EVEN THOUGH IT WAS A MAIN FAILURE IN THE PREVIOUS TWO YEARS OF 2003 AND 2004 THEY SAID THAT THEY HAD FIXED THE PROBLEM BY INSTALLING A DIFFERENT BOLT IN THE 2005 MODEL BUT IN MY OPINION THAT IS A FALSE STATEMENT DO TO THE FACT IT HAS FAILED IN MY 2005 SORENTO TELLING ME THE PROBLEM HAS NOT BEEN SOLVED.

TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 40 MPH THE BRAKE LAMP, BATTERY WARNING LAMP ILLUMINATED AND THE VEHICLE LOST POWER STEERING WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DRIVE BELTS, AND CRANK BOLT SHEERED OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000.

I WAS BACKING UP OUT OF A PARKING SPOT WHEN THE POWER STEERING STOPPED WORKING, I COULDN'T REACT FAST ENOUGH AND ENDED UP HITTING A CEMENT POLE. WHEN I HAD THE CAR TOWED TO MY MECHANIC I WAS INFORMED THAT THE BOLT FOR THE CRANKSHAFT HAD BROKEN. ( THE CAR HAS ONLY 43,500 MILES ON IT) WHEN TALKING WITH KIA DEALER AND DOING SOME ONLINE RESEARCH I LEARNED THAT THIS IS A PRETTY COMMON FAILURE. I WAS TOLD THAT KIA WAS WELL AWARE OF THE PROBLEM BUT LEFT THE DEALERS TO FEND FOR THEMSELVES. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL, DO THEY NEED SOMEONE TO BE KILLED IN AN ACCIDENT BEFORE THEY CONSIDER IT A PROBLEM? THE NHTSA HAS THE POWER TO INTERVENE AND I URGE YOU STEP UP AND ADDRESS THIS ONGOING PROBLEM. *TR

2005 KIA SORENTO EX WITH 80,000 MILES; CRANKSHAFT PULLEY BOLT FAILED MAY OF 2011, RESULTING IN BEING STRANDED. TOWED TO NEAREST REPAIR FACILITY, COST APPROX. $1200.00 FOR REPAIR. THE 2003 AND 2004 KIA MODELS HAD A RECALL FOR THIS VERY PROBLEM, BUT KIA REFUSES TO EXTEND THE RECALL TO 2005, EVEN THOUGH MANY KIA OWNERS HAVE EXPERIENCED THIS PROBLEM. SOME HAVE HAD THEIR CRANKSHAFT BOLTS FAIL MULTIPLE TIMES. I HAVE CONTACTED KIA SEVERAL TIMES TO TRY TO GET THEM TO PAY FOR THE REPAIR BUT THEY HAVE REFUSED. *TR

TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 60 -65 MPH WHEN THE BATTERY AND PARKING BRAKE WARNING LIGHTS ILLUMINATED MOMENTARILY. THE CONTACT STATED THAT THE POWER STEERING FAILED SUDDENLY AND CAUSED EXTREME DIFFICULTY IN STEERING CAPABILITIES. THE VEHICLE WAS THEN INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED THAT THE FAILURE WAS THE HARMONIC BALANCER BOLT AND THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 75,000.

2005 KIA SORENTO +/- 77,000 MILES...WHILE DRIVING AT A LOW SPEED THE BRAKE AND BATTERY LIGHT FLASHED ON, LOST POWER STEERING, AFTER RESEARCHING ONLINE IT APPEARS IT'S THE DREADED CRANK SHAFT PULLEY/BOLT DEFECT LUCKILY I WAS ABLE TO SAFELY GET OFF THE ROAD......1YR TO PAYOFF VEHICLE. NOT TO MENTION THE NUMEROUS FRONT AND TAILLIGHT BULB REPLACEMENTS. I WILL NEVER BUY A KIA AGAIN!!! KIA IS AWARE OF THIS ISSUE AND HAS DONE LITTLE TO NOTHING ABOUT IT. ARE THEY WAITING FOR A DEATH TO OCCUR? *TR

TL*THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 50 MPH IN THE RAIN, WHEN SHE HEARD A LOUD CLUNKING NOISE THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. DURING THE FAILURE, THE BATTERY LIGHT AS WELL AS VARIOUS OTHER WARNING LIGHTS BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS PARKED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED ALL THE ENGINE BELTS WERE DETACHED AND A BOLT WAS SEPARATED FROM THE MOTOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,000.

DECEMBER 18, 2010 KIA MOTORS AMERICA, INC. DEAR KIA THIS LETTER IS TO COMPLAIN ABOUT AN INTERNET POSTED AND KNOWN DEFECT IN YOUR 2005 KIA SORENTO. I RECENTLY BROKE DOWN BECAUSE 'THE CRANKSHAFT BOLT BROKE OFF INSIDE THE ENGINE'. IT COST ME $85.00 TO GET IT TOWED AND NOW WILL RUN AN ADDITIONAL $1,200+/- TO REPAIR IT. FROM WHAT I'M READING ON THE INTERNET WHEN THE PROBLEM IS FIXED THERE IS NO WAY OF GUARANTEEING IT WON'T HAPPEN REPEATEDLY. THROUGH NO FAULT OF SORENTO OWNERS AS TOLD BY YOUR SERVICE MECHANIC (SCOTT) OF KIA OF DUTCHESS COUNTY (NY). 'JUST A BAD PART'. APPARENTLY, THIS BOLT SHEARS OFF AND FALLS INSIDE THE ENGINE CAUSING ADDITIONAL DAMAGE. YOUR FIX SUPPOSEDLY, IS TO TORQUE THE BOLT PROPERLY, WELL THAT BOLT IS FACTORY TORQUED! I HAVE NO COMPLAINTS WITH SCOTT AS HE IS COURTEOUS AND TRYING TO FIX IT. THE ISSUE IS THAT THIS VERY COSTLY FACTORY DEFECT IN EITHER THE BOLT OR THE ENGINEERING OF THE BOLT SPECIFICATIONS IS AND SHOULD BE THE RESPONSIBILITY OF KIA MOTORS.' AS AN OWNER, I AM DISAPPOINTED THAT YOU HAVE TURNED AWAY FROM YOUR RESPONSIBILITY TO ADDRESS THE FACTORY PROBLEMS AS THEY ARE NOTED THROUGH USE OF YOUR VEHICLES. ADDITIONALLY, WHEN THE BOLT BREAKS, AND I HAVE FIRSTHAND KNOWLEDGE, THE BRAKE AND BATTERY LIGHTS APPEAR ON THE DASHBOARD AND LOSS OF POWER STEERING OCCURS. THE SUDDEN LOSS OF POWER STEERING ALMOST CAUSED ME TO VEER INTO A CURB ON THE SIDE OF THE ROAD BUT COULD HAVE BEEN A LOT WORSE. I HAVE ADDED (BELOW) SOME OF THE MANY INTERNET POSTED COMPLAINTS OF PEOPLE WITH THE SAME NIGHTMARE. AND EVEN AFTER IT'S FIXED THERE IS NO GUARANTEE IT WON'T CONTINUE TO HAPPEN. HOW ABOUT SOME GOOD OLD FASHIONED OWNING UP TO THE RESPONSIBILITY OF PROVIDING SAFE AND RELIABLE CARS FOR PEOPLE WHO PAY THOUSANDS OF DOLLARS TO PURCHASE ONE OF THE MOST EXPENSIVE THINGS WE WILL EVER OWN!!! NEEDLESS TO SAY, I AM QUITE FRUSTRATED AND WHEN I PICK UP THE CAR TOTALLY OUT OF MONEY. *TR