2004 Kia Sorento

TOOK CAR TO MY MECHANIC FOR SMALL LEAK IN RADIATOR AND ASKED THAT HE CHECK THE BRAKES BECAUSE I HEARD A LOUD NOISE FROM THE REAR OF THE VEHICLE. UPON CHECKING THE BRAKES (WHICH WERE O.K.) HE FOUND THE REAR FRAME TO BE COMPLETELY RUSTED THROUGH. HE NOTED THE VEHICLE WAS UNSAFE AND DANGEROUS TO DRIVE AS THERE WAS A RISK OF REAR DRIVETRAIN DETACHING FROM VEHICLE. THIS SEEMS TO BE A PROBLEM KNOWN TO KIA -- AS THERE WAS A RECALL IN EUROPE FOR THIS PROBLEM-- BUT NOT THE US. I ALREADY CONTACTED KIA AND THE ONLY RESPONSE I RECEIVED WAS TO TAKE IT TO A KIA DEALER FOR DIAGNOSIS. WE WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST WHEN WE ALREADY KNOW WHAT THE PROBLEM IS. KIA DOES NOT GIVE ANY GUARANTEE THAT THEY WOULD REIMBURSE US FOR THE TEST OR ANYTHING ELSE. PLEASE LET US KNOW WHAT WE CAN DO. HOW CAN WE GET KIA TO ACT RESPONSIBLY? THERE ARE MANY OTHER COMPLAINTS ABOUT THIS SAME PROBLEM

THIS IS A FOLLOW UP TO NHTSA ID #10852665. I CONTACTED MANUFACTURER REGARDING THE RUSTED FRAME. SUGGESTED TOWING TO DEALER FOR DIAGNOSIS. TOWED TO DEALER, WHO CALLED SAYING IT WAS BAD AND TO CALL KIA BACK. CALLED KIA AND A CASE WAS OPENED #K3156514. WAS TOLD I WOULD HEAR BACK BY WEDNESDAY THE 6TH OF APRIL HAVE NOT RECEIVED ANY RETURN CALLS, LEFT 2 VOICEMAILS CAR IS STILL AT DEALER, ITS BEEN 8 DAYS AND NO INFO..KIA NEEDS TO STEP UP AND RECALL THESE VEHICLES BEFORE SOMEONE GETS KILLED! THIS COMPLAINT STARTS AT 2003 AND SO FAR HAVE READ UP TO 2005 FOR THI ISSUE. EUROPE RECALLED IT BUT NOT HERE? MILEAGE WAS 92000 NOT 82000.

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE STABILITY BAR/TORQUE BAR THAT SUPPORTS THE REAR SUSPENSION FOR THE TIRE WAS NOT STRUCTURALLY SOUND AND HAD EXTENSIVE RUST AND CORROSION ON THE PIPING. THE PARTS NEEDED TO BE REPLACED. THE MECHANIC INDICATED THAT THE MANUFACTURER NEEDED TO PROVIDE A PERMANENT REPAIR OR SOLUTION TO REPAIR THE VEHICLE, AND RECOMMENDED THAT THE VEHICLE BE INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 10/13/16*LJ *TR

MECHANIC AT A GAS STATION TOLD MY MIL SHE NEEDED A NEW REAR AXLE. WHEN I CHECKED THE AXLE I FOUND THE TOP LEFT STABILIZER BRACKET WAS BADLY RUSTED. I TOOK THE CAR TO THE LOCAL KIA DEALER TO GET A RECALL REPAIR. THIS SHOULD NEVER HAPPEN TO A CAR WITH ONLY 60K MILES. THE DEALER HAS NOT COMPLETED THE ESTIMATE. THE CAR IS NOT DRIVE-ABLE. THERE SHOULD BE A RECALL

TL* THE CONTACT OWNS A 2004 KIA SORENTO. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT STATED THAT THE FUEL GAUGE ON THE INSTRUMENT CLUSTER CONTINUED TO INDICATE FULL WHETHER THE CONTACT REFUELED THE VEHICLE OR NOT. ALSO, WHEN THE AIR CONDITIONER WAS TURNED OFF, SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE AND UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND LIFTED THE HOOD TO FAN AWAY THE SMOKE. THE CONTACT DROVE THE VEHICLE TO HER JOB. ANOTHER CONSUMER CALLED THE FIRE DEPARTMENT BECAUSE THE VEHICLE ERUPTED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. NEITHER A FIRE NOR A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, THE FUEL WOULD SPEW OUT OF THE TANK. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN REPAIRED UNDER A MANUFACTURER RECALL FOR THE SAME FAILURE IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.

I BROUGHT A 2004 KIA SORENTO USED IN JUNE 2015 WITH 96,000 MILES ON IT AND NOTICED THE ENGINE WAS MAKING NOISE AFTER A SHORT TIME IT WASENT THAT BAD I THOUGHT, UNTIL IT STARTED GETTING WORSE. THEN I TOOK IT IN TO THE KIA DEALERSHIP AND GOT A CALL FROM THEM AND I WAS TOLD THE BLANCER PULLEY BOLT BROKE OFF IN THE CRANKSHAFT AND WAS A BIG ISSUE AND THEY WOULD LET ME KNOW IF THEY COULD GET IT OUT, THEY DID BUT FOUND THE SPROCKET WAS DAMAGED ALSO, I WENT ONLINE TO SEE IF THEIR WAS A RECALL AND FOUND MANY KIA OWNERS HAVE HAD THIS ISSUE. I HAD TO PAY 1300 DOLLARS TO GET THIS FIXED BECAUSE OF A BAD PART BY KIA. I'M VERY UPSET.

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR CONTROL ARM BRACKET WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. UPDATED 02/26/16*LJ THE CONSUMER STATED THE CONTROL ARM BRACKET COMPLETELY DETACHED FROM THE AXLE. UPDATED 03/01/16.*JB

ON 10-4-2015 I WAS DRIVING ON INTERSTATE 80 FROM HASTINGS, NE TO KEARNEY, NE. MY GIRLFRIEND HEARD A BANG FROM THE ENGINE, SHORTLY AFTER THAT NOISE I LOST ALL POWER. I MANAGED TO STEER OUR 2004 KIA SORENTO ONTO AN OFF RAMP. I POPPED THE HOOD AND SAW THE HARMONIC BALANCER AND THE LOWER TIMING SPROCKET LAYING ON THE SKID PLATE. WE HAD HER BROTHER-IN-LAW COME GET US. WE PUT THE KIA SORENTO UP ON HIS TRAILER AND TOWED IT TO A MECHANIC. THE MECHANIC TOLD US THAT THE CRANK SHAFT BOLT HAD SHEARED OFF. AFTER FIXING THIS BOLT, AND PUTTING EVERYTHING BACK TOGETHER HE THEN INFORMED US THERE WAS NO COMPRESSION IN THE ENGINE. IT HAS BEEN SITTING EVERY SINCE. *JS