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2004 Kia Sorento

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Kia Sorento do not stand out strongly from the model-year median of 242.

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When problems were reported

Mileage at the reported incident

187 reports with mileage · 33 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports12 fire reports9 injury reports

Structure complaints

28 reports
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150,000 miles · Mar 30, 2016
StructureSuspension

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE STABILITY BAR/TORQUE BAR THAT SUPPORTS THE REAR SUSPENSION FOR THE TIRE WAS NOT STRUCTURALLY SOUND AND HAD EXTENSIVE RUST AND CORROSION ON THE PIPING. THE PARTS NEEDED TO BE REPLACED. THE MECHANIC INDICATED THAT THE MANUFACTURER NEEDED TO PROVIDE A PERMANENT RE…

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TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE STABILITY BAR/TORQUE BAR THAT SUPPORTS THE REAR SUSPENSION FOR THE TIRE WAS NOT STRUCTURALLY SOUND AND HAD EXTENSIVE RUST AND CORROSION ON THE PIPING. THE PARTS NEEDED TO BE REPLACED. THE MECHANIC INDICATED THAT THE MANUFACTURER NEEDED TO PROVIDE A PERMANENT REPAIR OR SOLUTION TO REPAIR THE VEHICLE, AND RECOMMENDED THAT THE VEHICLE BE INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 10/13/16*LJ *TR

NHTSA ODI #10852519

144,000 miles · Nov 5, 2015
Structure

A SECTION OF THE MAIN FRAME RAIL IS ROTTED COMPLETELY THROUGH, WHERE THE REAR SWAY CONTROL ARM WHICH ATTACHES TO THE REAR DRIVETRAIN. THE VEHICLE IS UNSAFE TO DRIVE AS THE REAR DRIVETRAIN IS AT RISK OF DETACHING FROM THE VEHICLE.

NHTSA ODI #10788688

120,000 miles · Apr 20, 2015
Structure

TL* THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING AT 25 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT MANEUVERED THE VEHICLE TO SIDE OF THE ROAD AND OBSERVED THAT THE REAR FRAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APP…

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TL* THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING AT 25 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT MANEUVERED THE VEHICLE TO SIDE OF THE ROAD AND OBSERVED THAT THE REAR FRAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ODI #10706622

125,000 miles · Oct 20, 2014
Structure

MY SON WAS DRIVING THIS CAR WHEN HE HEARD A LOUD BANG AND LOST CONTROL OF VEHICLE WHILE DRIVING IN A ROUNDABOUT IN TAUNTON MASS AND NEARLY CRASHED THIS VEHICLE DUE TO LOSING THE ABILITY OF STABILIZING IT, BUT WAS ABLE TO PULL OFF TO SIDE OF ROAD THANKFULLY BECAUSE OF THE SPEED OF TRAVEL AT THE TIME, THANKFULLY HE WAS NOT ON THE …

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MY SON WAS DRIVING THIS CAR WHEN HE HEARD A LOUD BANG AND LOST CONTROL OF VEHICLE WHILE DRIVING IN A ROUNDABOUT IN TAUNTON MASS AND NEARLY CRASHED THIS VEHICLE DUE TO LOSING THE ABILITY OF STABILIZING IT, BUT WAS ABLE TO PULL OFF TO SIDE OF ROAD THANKFULLY BECAUSE OF THE SPEED OF TRAVEL AT THE TIME, THANKFULLY HE WAS NOT ON THE HIGHWAY OR I MAY BE TELLING A DIFFERENT STORY. UPON DRIVING VEHICLE HOME, MY HUSBAND LOOKED OVER VEHICLE TO SEE WHERE THE PROBLEM WAS AND NOTED FRAME NEAR RIGHT REAR TIRE HAD RUSTED TOTALLY THROUGH WHERE IT ATTACHES TO AN ARM OF SOME SORTS MAYBE A STABILIZING ARM(NOT SURE). WE PURCHASED THIS VEHICLE MARCH 2014-7 MONTHS AGO AND IT PASSED INSPECTION AT THE TIME, BUT I DON'T BELIEVE THAT IT SHOULD HAVE AS THEY ARE SUPPOSED TO CHECK THE FRAME AS LISTED ON INSPECTION REPORT AND THERE IS ABSOLUTELY NO WAY IT RUSTED THROUGH THAT BADLY IN 7 MONTHS TIME WITH ROUGHLY 6,000 MILES PUT ON IT. THIS PARTICULAR PROBLEM HAS BEEN REPORTED ON MANY BLOG SITES AS WELL AS ON THIS SITE, THEIR SHOULD BE A RECALL AS IT SEEMS TO BE A KNOWN PROBLEM, AND CONSUMERS SHOULD NOT HAVE TO PAY POSSIBLY THEIR LIFE FOR SUCH A DEFECT. I HAVE PICTURES OF THIS ISSUE, AND WILL ALSO BE NOTIFYING KIA ABOUT THIS AS WELL. *TR

NHTSA ODI #10648938

116,000 miles · Oct 9, 2014
Service BrakesStructure

I WENT TO GET MY OIL CHANGED ON/AROUND 9/5 AND THEY WOULDN'T CHANGE IT DUE TO SEVERE RUST DAMAGE THAT HAD RUSTED THROUGH THE OIL PAN, BRAKE LINE, AT LEAST ONE CRACK IN THE FRAME FROM RUST, AND THE TIRES ARE BARELY HELD ON TO THE CAR DUE TO RUST DAMAGE. NOW MY BRAKES DON'T WORK BUT I STILL HAVE TO DRIVE THE CAR. I WENT TO 2 OTHER…

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I WENT TO GET MY OIL CHANGED ON/AROUND 9/5 AND THEY WOULDN'T CHANGE IT DUE TO SEVERE RUST DAMAGE THAT HAD RUSTED THROUGH THE OIL PAN, BRAKE LINE, AT LEAST ONE CRACK IN THE FRAME FROM RUST, AND THE TIRES ARE BARELY HELD ON TO THE CAR DUE TO RUST DAMAGE. NOW MY BRAKES DON'T WORK BUT I STILL HAVE TO DRIVE THE CAR. I WENT TO 2 OTHER SHOPS AND NO ONE WILL WORK ON MY CAR DUE TO IT FALLING APART FROM RUST. I PURCHASE MY CAR AT ABC MOTOR CREDIT AUGUST OF 2013 AND RE-LOCATED TO FLORIDA BEFORE WINTER HIT. I CALLED THEM AND THEY REFERRED ME THEIR WARRANTY COMPANY, LISA WARRANTY GROUP. OF COURSE, RUST DAMAGE AND FRAME WORK IS NOT COVERED. ABC MOTOR CREDIT SOLD ME A CAR THAT SHOULD HAVE BEEN TOTALED, NOT RE-SOLD TO A CONSUMER FOR $12,000!! I HAVE TRIED 5 DIFFERENT DEALERSHIPS TO HELP GET INTO A NEWER, SAFER VEHICLE, BUT NO ONE WILL FINANCE ME DUE TO THE NEGATIVE EQUITY ON THIS LOAN. IS THERE ANYTHING I CAN DO? I SHOULD NOT BE STUCK PAYING $367 A MONTH FOR THE NEXT 2 YEARS AFTER ALREADY INVESTING OVER $4,000 INTO A USELESS VEHICLE. I HAVE TO CONCLUDE THAT ABC MOTOR CREDIT SOLD ME THIS CAR FULLY KNOWING THE EXTENT OF THE RUST DAMAGE BEFORE PUTTING IT ON THEIR LOT. I HOPE THERE IS SOME LAW PROTECTING CONSUMERS FROM THIS SORT OF BUSINESS. PLEASE LET ME KNOW WHAT I CAN DO! *TR

NHTSA ODI #10643712

85,392 miles · Jun 30, 2014
StructureSuspensionWheels

MAJOR RUST PROBLEM WITH FRAME AND SUSPENSION KIA SORENTO PURCHASED MARCH 30 2004 2 MONTHS PAST THE WARRANTY 85392 MILES HAVING JUST DRIVEN ON THE HIGHWAY 65MPH VEHICLE WAS ENTERING SCHOOL PARKINGLOT, AT THE ENTRANCE VEHICLE WENT OVER SPEED BUMP AT THIS POINT THERE WAS A LOUD BANG AND THE VEHICLE STARTED SHAKING AN…

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MAJOR RUST PROBLEM WITH FRAME AND SUSPENSION KIA SORENTO PURCHASED MARCH 30 2004 2 MONTHS PAST THE WARRANTY 85392 MILES HAVING JUST DRIVEN ON THE HIGHWAY 65MPH VEHICLE WAS ENTERING SCHOOL PARKINGLOT, AT THE ENTRANCE VEHICLE WENT OVER SPEED BUMP AT THIS POINT THERE WAS A LOUD BANG AND THE VEHICLE STARTED SHAKING AND SQUEALING. UPON INSPECTION THE PASSENGER SIDE REAR STABILIZER-TRACTION BAR BROKE COMPLETELY OFF THE FRAME RAIL JUST FORWARD OF THE WHEEL. THIS CAUSES THE REAR AXEL TO MOVE FREELY FORWARD AND BACK. FURTHER INSPECTION BY KIA DEALERSHIP SHOED MORE COMPONENTS ABOVE THE REAR AXEL BROKEN FREE. I FILED A GOOD WILL COMPLAINT WITH KIA WHO RESPONDED WITH A BIG NO REGARDING ANY HELP. FORTUNATELY THIS BREAKDOWN HAPPENED IN A PARKING LOT AND NO INJURIES HAPPENED BUT IF THIS HAD HAPPENED ON THE HIGHWAY IT WOULD HAVE BEEN A MAJOR ACCIDENT WITH POSSIBLE INJURIES OR DEATH IF THE VEHICLE ROLLED OVER . THIS WAS VERY GOOD LOW MAINTENANCE LOW MILEAGE VEHICLE AND WE WERE HOPING FOR A FEW MORE YEARS OF USAGE, NOW WE ARE DISAPPOINTED WITH KIA THAT NO NOTICES OF MAJOR RUST ISSUES WERE MADE AVAILABLE. NOW WHAT WE HAVE IS A CAR THAT WORTHLESS AND DOESN'T LIVE UP TO THE WARRANTY LIMITS. *TR

NHTSA ODI #10606993

Mileage unknown · Mar 26, 2014
Structure

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

NHTSA ODI #10575023

137,000 miles · Jan 8, 2014
StructureSuspension

WAS DRIVING VEHICLE WHEN FRAME BROKE AND ALMOST CRASHED IT FOUND OUT FROM A BODY SHOP THAT THE FRAME HAD CORRODED AND BROKE AND WE OWE MONEY ON THIS PIECE OF JUNK AND THE KIA CORPORATION HAS NEVER HEARD OF THIS HAPPENING. *TR

NHTSA ODI #10559031

136,000 miles · Dec 6, 2013
Service BrakesStructure

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO RUSTING OF THE FRAME, WHICH DAMAGED THE BRAKE LINES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MIL…

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TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO RUSTING OF THE FRAME, WHICH DAMAGED THE BRAKE LINES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.

NHTSA ODI #10555064

72,560 miles · Sep 9, 2013
Fuel System, GasolineService BrakesStructure

WHILE EXITING MY DRIVEWAY AT HOME (WHICH IS ON A AN INCLINE AND EXITS ONTO A STATE HIGHWAY) I LOST ALL BRAKING CAPABILITY. WHEN I TOOK THE CAR INTO MY LOCAL GARAGE TO HAVE THE PROBLEM DIAGNOSED I WAS TOLD THE BRAKE LINES WERE COMPLETELY CORRODED THROUGH WHICH CAUSED THE LOSS OF BRAKING ABILITY. WHILE ATTEMPTING THE REPAIRS THE M…

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WHILE EXITING MY DRIVEWAY AT HOME (WHICH IS ON A AN INCLINE AND EXITS ONTO A STATE HIGHWAY) I LOST ALL BRAKING CAPABILITY. WHEN I TOOK THE CAR INTO MY LOCAL GARAGE TO HAVE THE PROBLEM DIAGNOSED I WAS TOLD THE BRAKE LINES WERE COMPLETELY CORRODED THROUGH WHICH CAUSED THE LOSS OF BRAKING ABILITY. WHILE ATTEMPTING THE REPAIRS THE MECHANIC SMELLED GASOLINE FUMES AND FOUND THAT THE FUEL LINES WHERE THEY EXIT THE TANK HAS ALSO CORRODED THROUGH. I STARTED TO NOTICE UNDER BODY CORROSION SEVERAL YEARS AGO WHEN THE PARKING BRAKE BODY ATTACHMENT POINTS ON THE REAR DIFFERENTIAL CORRODED AND BECAME DISLODGED. ALL OF THIS CORROSION SEEMS TO BE OCCURRING MUCH SOONER THAN I WOULD EXPECT AND SOONER THAN I HAVE EVER EXPERIENCED WITH OTHER VEHICLES I HAVE OWNED MANUFACTURED BY OTHER COMPANIES. *TR

NHTSA ODI #10542742

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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