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2004 Kia Sorento

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Kia Sorento do not stand out strongly from the model-year median of 242.

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When problems were reported

Mileage at the reported incident

187 reports with mileage · 33 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports12 fire reports9 injury reports

Power Train complaints

40 reports
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120,200 miles · Feb 22, 2012
Engine And Engine CoolingExterior LightingPower Train

I BOUGHT MY SARENTO IN 2004, NEW. I REPLACED THE COOLANT RESERVOR AT 61000 MILES DUE TO OVERHEATING, REPLACED THE LOW BEAM HEADLIGHT BULBS ON 4 OCASIONS, TAIL LIGHTS ON 2 OCASIONS. MY VEHICLE, 5 SPEED MANUAL TRANSMISSION, STARTED TO HAVE A ROARING NOISE APPROX. 6 MONTHS AGO AND THE U-JOINTS WERE REPLACED. IT STILL ROARS. I…

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I BOUGHT MY SARENTO IN 2004, NEW. I REPLACED THE COOLANT RESERVOR AT 61000 MILES DUE TO OVERHEATING, REPLACED THE LOW BEAM HEADLIGHT BULBS ON 4 OCASIONS, TAIL LIGHTS ON 2 OCASIONS. MY VEHICLE, 5 SPEED MANUAL TRANSMISSION, STARTED TO HAVE A ROARING NOISE APPROX. 6 MONTHS AGO AND THE U-JOINTS WERE REPLACED. IT STILL ROARS. IT QUIT RUNNING ON 2-16-12 WHILE I WAS DRIVING, BUT RESTARTED. IT FINALLY QUIT AGAIN AND WOULD NOT RESTART ON 2-17-12. CHECK ENGINE LIGHT INDICATE A FUEL PRESSURE SENSOR PROBLEM, BUT MECHANIC SAYS THIS SHOULD NOT CAUSE THE PROBLEM I PRESENTLY HAVE. IT HAS BEEN IN THE SHOP SINCE 2-18-12. THE MECHANIC SAID IT STARTED FOR HIM. I INSISTED HE LET IT RUN FOR A WHILE AND SEE WHAT HAPPENS. SURE ENOUGH, IT QUIT. KIA MECHANIC TOLD ME IT MAY BE A CRANK OR CAM SENSOR ISSUE. OTHER PROBLEMS--FRONT DOME LIGHT OFF AND ON AT WILL, REAR ONE WORKS, CLOCK ON AND OFF AT WILL, VEHICLE HUMS LOUDLY WHEN DRIVING FOR A WHILE. IT HAS BEEN A RELIABLE VEHICLE FOR THE MOST PART, BUT WHEN THERE IS AN ISSUE, IT IS HARD TO DETECT. *TR

NHTSA ODI #10448928

128,000 miles · Dec 14, 2011
Power Train

TL* THE CONTACT OWNS A 2004 KIA SORRENTO. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMALLY LOUD NOISE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE FAILURE WAS LOCATED AT THE MUFFLER TAIL PIPE HANGER AND THE REAR DIFFERENTIAL. THE MECHANIC ADVISED THAT BOTH COMPONENTS WERE CORRODED. T…

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TL* THE CONTACT OWNS A 2004 KIA SORRENTO. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMALLY LOUD NOISE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE FAILURE WAS LOCATED AT THE MUFFLER TAIL PIPE HANGER AND THE REAR DIFFERENTIAL. THE MECHANIC ADVISED THAT BOTH COMPONENTS WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE DUE TO THE MILEAGE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 128,000.

NHTSA ODI #10439925

118,000 miles · Dec 3, 2011
Power TrainSuspensionWheels

VEHICLE IS ONLY 7 YEARS OLD. METAL BRACKET WELDED TO THE REAR AXLE THAT HOLDS THE UPPER CONTROL ARMS HAS COMPLETELY FAILED! THE NORMAL TORQUE FROM THE REAR AXLE HAS BROKEN BOTH BRACKETS HOLDING THE UPPER CONTROL ARM TO THE CARS FRAME. ALL THAT IS HOLDING THE REAR AXLE IN PLACE IS THE LOWER CONTROL ARMS AND THE SWAY BARS. THE…

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VEHICLE IS ONLY 7 YEARS OLD. METAL BRACKET WELDED TO THE REAR AXLE THAT HOLDS THE UPPER CONTROL ARMS HAS COMPLETELY FAILED! THE NORMAL TORQUE FROM THE REAR AXLE HAS BROKEN BOTH BRACKETS HOLDING THE UPPER CONTROL ARM TO THE CARS FRAME. ALL THAT IS HOLDING THE REAR AXLE IN PLACE IS THE LOWER CONTROL ARMS AND THE SWAY BARS. THERE ARE NO WEEP HOLES TO ALLOW WATER TO DRAIN OUT OF THE BRACKET WELDMENT, CAUSING WATER TO FILL THE CUP-LIKE CONDITION CREATED. THIS CONDITION HAS (AN WILL) CAUSE PREMATURE FAILURE OF ALL KIA SORENTO REAR AXLE/UPPER CONTROL ARM CONNECTIONS. WHILE DRIVING THE REAR AXLE COULD BECOME DETACHED FROM THE VEHICLE DUE TO EXCESSIVE STRESS PLACED ON THE REMAINING PARTS. A TYPICAL TRAFFIC MANEUVER COULD CAUSE A CATASTROPHIC FAILURE, AND RENDER THE VEHICLE UNCONTROLABLE, WITH THE LIKELYNESS OF MASSIVE PAIN, INJURY AND DEATH AS A RESULT!!! THIS IS AN EXTREMELY DANGEROUS CONDITION!!! THESE CARS NEED TO BE RECALLED NOW BEFORE SOMEONE IS KILLED!!! PS IF YOU SEE A KIA SORENTO ON THE FREEWAY...STAY AWAY FROM IT FOR YOUR OWN SAFETY!

NHTSA ODI #10439449

Mileage unknown · Mar 23, 2011
Air BagsElectrical SystemEngine And Engine Cooling

I BOUGHT A 2004 KIA SORENTO IN 2006 FINISHED PAYING FOR IT IN 2010,OVER THE YEARS I HAVE HAD TO CHANGE THE LIGHTS SO MANY TIMES I CANT COUNT,I HAVE HAD TOPAINT IT TWICE,THEN THE DRIVING SHAFT BROKE,THE COMPRESSOR WAS CHANGED TWICE, THE CD PLAYER WORKS ON AND OFF THE AIR BAGS LIGHT CAME ON AND STAYED FOR MONTHS ON END THE ENGINE …

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I BOUGHT A 2004 KIA SORENTO IN 2006 FINISHED PAYING FOR IT IN 2010,OVER THE YEARS I HAVE HAD TO CHANGE THE LIGHTS SO MANY TIMES I CANT COUNT,I HAVE HAD TOPAINT IT TWICE,THEN THE DRIVING SHAFT BROKE,THE COMPRESSOR WAS CHANGED TWICE, THE CD PLAYER WORKS ON AND OFF THE AIR BAGS LIGHT CAME ON AND STAYED FOR MONTHS ON END THE ENGINE LIGHT DOES THE SAME AND MOST RECENTLY THERE IS SMOKE COMING FROM THE ENGINE, I AM HAVING TO STOP PARK AND LET IT COOL OFF BEFORE CONTINUING ON MY JOURNEY, AT THE MOMENT I GOT SCARED AND I NOW I HAVE MY VEHICLE PARKED AT HOME BECAUSE I AM SCARED TO DRIVE IT, IT IS A SHAME AND I AM VERY UPSET. IS THERE ANYONE OUT THERE WHO IS TRYING TO DO SOMETHING ABOUT THESE PROBLEMS US CONSUMERS ARE HAVING? I OWN MY VEHICLE AND HAS A CLEAN TITLE AND WOULD LIKE TO TRADE IN OR SELL BUT WITH ALL THESE PROBLEMS HOW CAN I PASS IT ON TO SOMEONE ELSE? I AM ASKING SOMEONE FROM KIA TO DO THE RESPONSIBLE THING AND GIVE US SOME ANSWERS BEFORE SOMEONE LOSES THEIR LIFE,THAT IS IF IT HASN'T HAPPENED ALREADY. DON'T LET THIS BE TOYOTA. *TR

NHTSA ODI #10392580

Mileage unknown · Aug 14, 2008
Electrical SystemEngine And Engine CoolingExterior Lighting

MY SISTER PURCHASED THIS VEHICLE NEW AND HAS HAD NOTHING BUT PROBLEMS WITH IT AND PROBLEMS WITH DEALERSHIP/KIA HONORING THEIR 10 YEAR/100,000 MILE WARRANTY. SHE PURCHASED THIS VEHICLE BELIEVING SHE WOULD BE DRIVING A QUALITY VEHICLE (ADVERTISING 10 YEAR/100,000 MILE WARRANTY SHE ASSUMED IT MUST BE OF HIGH QUALITY BECAUSE WHO WOU…

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MY SISTER PURCHASED THIS VEHICLE NEW AND HAS HAD NOTHING BUT PROBLEMS WITH IT AND PROBLEMS WITH DEALERSHIP/KIA HONORING THEIR 10 YEAR/100,000 MILE WARRANTY. SHE PURCHASED THIS VEHICLE BELIEVING SHE WOULD BE DRIVING A QUALITY VEHICLE (ADVERTISING 10 YEAR/100,000 MILE WARRANTY SHE ASSUMED IT MUST BE OF HIGH QUALITY BECAUSE WHO WOULD OFFER THAT KIND OF WARRANTY IF IT WAS JUNK....WRONG!) SHE HAS HAD NOTHING BUT STRESS, FINANCIAL EXPENSE, LOST WORK TIME, AND A BATTLE OF HER LIFE TRYING TO SEEK CONSUMER JUSTICE...DEALERSHIP, KIA MOTORS, LEMON LAW REQUIRES A PART TO FAIL FOUR TIMES, ATTORNEY GENERALS OFFICE, CONCILIATION COURT, WRITING TO RUUKIVINA, OBERSTAR, AND MOST RECENTLY AMY KLOBUCHAR...ALL FAILED. NO ONE HAS SAID THAT THEY WILL INVESTIGATE KIA AND PROTECT THE CONSUMERS FROM THIS FRAUDULENT AUTOMOBILE MANUFACTURER. WHY? THE PROBLEMS SHE HAS HAD WITH HER VEHICLE CONSIST OF RUST ON THE TAILGATE AND REAR DOORS JUST A FEW MONTHS AFTER PURCHASING, ALL KINDS OF ELECTRICAL PROBLEMS FROM HEADLIGHTS AND TAIL LIGHTS BURNING OUT NUMEROUS TIMES, THE DIGITAL DASH FOR RADIO AND HEATER GOING BLACK, THE HEATER NOT WORK, A RELAY SWITCH FOR FAN FAILED, FOAM BETWEEN WINDSHIELD AND FRAME COMING OUT TAPPING ON THE WINDOW, A PROBLEM WITH THE COOLANT RESERVOIR, THE REAR DRIVESHAFT FAILED, THE TRANSMISSION HAD TO BE REPLACED AND MOST RECENTLY THE TRANSFER CASE. SAFETY ISSUES AND CONCERNS WOULD BE WITH TAIL LIGHTS AND HEADLIGHTS BURNING OUT PREMATURELY AND FREQUENTLY AND THE CRANKSHAFT BOLT BROKE CAUSING TO LOOSE ALL ABILITY TO STEER THE VEHICLE. THERE ARE PROBABLY OTHER PROBLEMS SHE HAS HAD WITH THE VEHICLE BUT I DO NOT RECALL AT THIS TIME. *TR

NHTSA ODI #10238300

30,930 miles · Mar 28, 2008
Power Train

2004 KIA SORENTO MANUAL TRANSMISSION TRANSMISSION LOCKS UP RANDOMLY. I AM UNABLE TO CHANGE GEARS. THE SHIFT STICK MOVES TO THE VARIOUS POSITIONS BUT THE CAR REMAINS IN GEAR. THIS OCCURS WHILE DRIVING OR STOPPED AND TRYING TO UPSHIFT OR DOWNSHIFT . I HAVE HAD THE VEHICLE TO THE KIA DEALER ON THREE OCCASIONS, BUT THEY ARE NOT…

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2004 KIA SORENTO MANUAL TRANSMISSION TRANSMISSION LOCKS UP RANDOMLY. I AM UNABLE TO CHANGE GEARS. THE SHIFT STICK MOVES TO THE VARIOUS POSITIONS BUT THE CAR REMAINS IN GEAR. THIS OCCURS WHILE DRIVING OR STOPPED AND TRYING TO UPSHIFT OR DOWNSHIFT . I HAVE HAD THE VEHICLE TO THE KIA DEALER ON THREE OCCASIONS, BUT THEY ARE NOT ABLE TO DUPLICATE THE PROBLEM AND HENCE, CAN DO NOTHING ABOUT IT. LAST OCCURRENCE, ON 3/27/2008, HAD VEHICLE TOWED TO THE DEALER, HOWEVER THEY SAID THAT IT WAS NOT LOCKED UP WHEN THEY DROVE IT. NO HELP FROM KIA CUSTOMER SERVICE EITHER. *TR

NHTSA ODI #10222596

73,800 miles · Aug 16, 2007
Power Train

CAR STARTED MAKING A SQUEAKING RUBBER NOISE IN AFTERNOON THEN BY NEXT EARLY MORNING CAR WAS MAKING A LOUD SQUEALING NOISE THEN A LOUD THUNK AND BY THE TIME WE GOT IT TO THE KIA DEALERSHIP IT WAS SLIGHTLY SHAKING. WAS TOLD THE WHOLE DRIVE SHAFT NEEDED TO BE REPLACED AND IT WOULD TAKE 6 DAYS TO GET THE PART IN! NO LOANER CAR AVAIL…

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CAR STARTED MAKING A SQUEAKING RUBBER NOISE IN AFTERNOON THEN BY NEXT EARLY MORNING CAR WAS MAKING A LOUD SQUEALING NOISE THEN A LOUD THUNK AND BY THE TIME WE GOT IT TO THE KIA DEALERSHIP IT WAS SLIGHTLY SHAKING. WAS TOLD THE WHOLE DRIVE SHAFT NEEDED TO BE REPLACED AND IT WOULD TAKE 6 DAYS TO GET THE PART IN! NO LOANER CAR AVAILABLE SO I'M LEFT WITH NO TRANSPORTATION TO AND FROM WORK!! THANK GOD THIS IS WARRANTY WORK OTHERWISE I'D BE SCREWED EVEN MORE! *JB

NHTSA ODI #10199805

500 miles · May 8, 2007
Power Train

WELL, THERE IS AN ANNOYING, OVER TIME DRIVEN HISSING SIBILANT NOISE COMING FROM UNDER THE KIA SORENTO 2004 VEHICLE I WENT TO KIA, AND COMPLAINT ABOUT IT . THEY CLAIMED THAT THEY HEARD THE NOISE, BUT IT WAS NOT ENOUGH LOUD FOR THEM TO FIX THE PROBLEM. IN MY LIFE I NEVER HAD A CAR THAT MADE SUCH NOISE . COULD SOMETHING …

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WELL, THERE IS AN ANNOYING, OVER TIME DRIVEN HISSING SIBILANT NOISE COMING FROM UNDER THE KIA SORENTO 2004 VEHICLE I WENT TO KIA, AND COMPLAINT ABOUT IT . THEY CLAIMED THAT THEY HEARD THE NOISE, BUT IT WAS NOT ENOUGH LOUD FOR THEM TO FIX THE PROBLEM. IN MY LIFE I NEVER HAD A CAR THAT MADE SUCH NOISE . COULD SOMETHING BE DONE ABOUT IT?*AK

NHTSA ODI #10190173

32,135 miles · May 1, 2007
Power TrainFire

TRANSMISSION OVERHEATED CAUSING OVERFLOW OF ATF ONTO EXHAUST MANIFOLD IGNITING A FIRE. *TR

NHTSA ODI #10189393

65,000 miles · Feb 12, 2007
Electrical SystemPower Train

I PURCHASED A 2004 KIA SORENTO TWO YEARS AGO. IT WAS NOT LONG BEFORE I BEGAN TO EXPERIENCE NUMEROUS PROBLEMS WITH MY VEHICLE. TAIL LIGHTS/BRAKE LIGHTS BURNING OUT FREQUENTLY WHICH IS A MAJOR SAFETY ISSUE SINCE I DELIVER RURAL USDA MAIL. NOW MY TRANSMISSION IS BROKEN!! KIA-DULUTH ASKED IF I HAD HAD THE TRANSMISSION FLUSHED AT…

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I PURCHASED A 2004 KIA SORENTO TWO YEARS AGO. IT WAS NOT LONG BEFORE I BEGAN TO EXPERIENCE NUMEROUS PROBLEMS WITH MY VEHICLE. TAIL LIGHTS/BRAKE LIGHTS BURNING OUT FREQUENTLY WHICH IS A MAJOR SAFETY ISSUE SINCE I DELIVER RURAL USDA MAIL. NOW MY TRANSMISSION IS BROKEN!! KIA-DULUTH ASKED IF I HAD HAD THE TRANSMISSION FLUSHED AT THE SPECIFIED MILEAGE AND THAT THEY WILL NEED VERIFICATION OF THIS. (I KNEW IMMEDIATELY THEIR OBJECTIVE WAS TO NOT HONOR THEIR WARRANTY (10 YEARS/100,000 MILE WARRANTY IF I HAD NOT FLUSHED THE TRANSMISSION). I FAXED THEM THE RECEIPT INDICATING THE TRANSMISSION HAD BEEN FLUSHED. I CONTACTED KIA-DULUTH THE FOLLOWING DAY BECAUSE I HAD NOT HEARD FROM THEM. HE SAID HE HAD NOT HEARD BACK FROM KIA YET TO AUTHORIZE THE REPAIR. THIS VEHICLE HAS CAUSED ME SO MUCH LOST WORK TIME, STRESS AND HAS BEEN EMOTIONALLY DRAINING FOR THE PAST TWO YEARS. KIA'S DECEPTIVE ADVERTISING - I BELIEVED THAT SINCE KIA WAS OFFERING A 10 YEAR/100,000 MILE WARRANTY, THEIR VEHICLE MUST BE REALLY GOOD. BOY WAS I WRONG! KIA IS BUILDING VEHICLES WITH DEFECTIVE PARTS AND MATERIALS AND HAS SET-UP THEIR WARRANTY PLAN TO BE ABLE TO VOID THEM FROM HAVING TO HONOR THEIR WARRANTY PLAN AND HAVING ANY RESPONSIBILITY. FOR FURTHER COMPLAINTS ON KIA VEHICLES, PLEASE CONTACT THE BETTER BUSINESS BUREAU AND ATTORNEY GENERAL OFFICES ACROSS THE COUNTRY AND YOU WILL FIND NUMEROUS COMPLAINTS. NUMEROUS COMPLAINTS BY CONSUMERS ARE ALSO LOCATED AT THE FOLLOWING WEBSITES: WWW.MY3CENTS.COM AND WWW.CONSUMERAFFAIRS.COM. KIA NEEDS TO BE INVESTIGATED AND PUT A STOP TO THEIR SCAMMING AND DEFRAUDING THE CONSUMER AND BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED DUE TO NUMEROUS DEFECTIVE PARTS IN THEIR VEHICLES. *NM

NHTSA ODI #10182308

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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