NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
305 reports25,000 miles · Jun 20, 2005
Engine And Engine Cooling
HARMONIC BALANCER BOLT BROKE. TRAVELING LESS THAN 5MPH. VEHICLE STARTED TO VIBRATE. UPON INVESTIGATION, FOUND THAT THE MAIN BOLT HOLDING THE HARMONIC BALANCER IN HAD SHEARED OFF. THERE WERE SOME RUST DEPOSITS AT THE BREAKAGE POINT. THIS OCCURED WHILE ON AN OFFROAD TRIP. THE VEHICLE WAS LEFT IN THE BACKCOUNTRY. I WILL HAVE …
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HARMONIC BALANCER BOLT BROKE. TRAVELING LESS THAN 5MPH. VEHICLE STARTED TO VIBRATE. UPON INVESTIGATION, FOUND THAT THE MAIN BOLT HOLDING THE HARMONIC BALANCER IN HAD SHEARED OFF. THERE WERE SOME RUST DEPOSITS AT THE BREAKAGE POINT. THIS OCCURED WHILE ON AN OFFROAD TRIP. THE VEHICLE WAS LEFT IN THE BACKCOUNTRY. I WILL HAVE TO ATTEMPT TO MAKE REPAIRS IN THE FIELD IN ORDER TO GET IT TO THE DEALER. THERE IS NO WAY TO TOW THE VEHICLE OUT OF ITS CURRENT POSITION.
NHTSA ODI #10125962
33,288 miles · May 26, 2005
Service Brakes, Hydraulic
WE HAD A VIBRATION IN THE FRONT END OF THE CAR WHEN WE STOPPED. WE TOOK IT TO THE LOCAL KIA DEALER. WE WERE TOLD THAT THE ROTORS WERE WARPED. WE BOUGHT THE CAR NEW, IT ONLY HAD 33,000 MILES ON IT. WAS TOLD THAT THE ROTORS WARRANTY WAS 5YR/50000 MILES, BUT ONLY ON DEFECTS. SINCE MOST ROTORS WEAR OUT AT 65K OR 70K MILES I SAID IT…
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WE HAD A VIBRATION IN THE FRONT END OF THE CAR WHEN WE STOPPED. WE TOOK IT TO THE LOCAL KIA DEALER. WE WERE TOLD THAT THE ROTORS WERE WARPED. WE BOUGHT THE CAR NEW, IT ONLY HAD 33,000 MILES ON IT. WAS TOLD THAT THE ROTORS WARRANTY WAS 5YR/50000 MILES, BUT ONLY ON DEFECTS. SINCE MOST ROTORS WEAR OUT AT 65K OR 70K MILES I SAID IT WAS A DEFECT. DEALER REFUSED REPAIR UNDER WARRANTY. CALLED KIA NATIONAL OFFICE, WAS TOLD THEY CAN'T MAKE DEALER DO REPAIRS, ITS UP TO THE DEALER TO DECIDE IF WARRANTY OR NOT! KIA DOES NOT BACK UP THE WARRANTY'S AND WILL NOT SUPPORT CONSUMERS.
NHTSA ODI #10122199
Mileage unknown · May 12, 2005
Suspension
DT: FRONT AXLE CAUSES TIRES TO WEAR FASTER ON THE INSIDE. SIGNIFICANT WEAR DIFFERENCES BETWEEN INSIDE AND OUTSIDE OF THE TIRES. FROM THE FRONT OF THE VEHICLE IT IS APPARENT THAT THE TIRES ARE NOT IN LINE VERTICALLY. VEHICLE IS REGULARLY SERVICED WITH RECORDS AVAILABLE. IN APRIL, CONTACT WAS TOLD BY DEALER THAT THE TIRES NEEDED …
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DT: FRONT AXLE CAUSES TIRES TO WEAR FASTER ON THE INSIDE. SIGNIFICANT WEAR DIFFERENCES BETWEEN INSIDE AND OUTSIDE OF THE TIRES. FROM THE FRONT OF THE VEHICLE IT IS APPARENT THAT THE TIRES ARE NOT IN LINE VERTICALLY. VEHICLE IS REGULARLY SERVICED WITH RECORDS AVAILABLE. IN APRIL, CONTACT WAS TOLD BY DEALER THAT THE TIRES NEEDED ALIGNED AND THEY WERE ALIGNED. AT THIS TIME THE TIRES ARE SIGNIFICANTLY WORN ON THE INSIDE AND NEED REPLACED. TIRES WERE REPLACED ON 5/11/05. TIRES HAVE 26,000 MILES ON THEM. *NM
NHTSA ODI #10120745
58,947 miles · Mar 15, 2005
Electrical SystemEngine And Engine CoolingExterior Lighting
WHILE DRIVING, THE ENGINE BLEW OUT THE FIRST TIME ON 10-04-04. IT WAS REPLACED AND IT BLEW AGAIN ON 01-21-05. THE VEHICLE IS ON ITS THIRD ENGINE. *AK THE KEY BECAME STUCK IN THE IGNITION, THE VEHICLE SHIFTED OUT OF PARK. THE CONSUMER STATED HE HAS HAD TRANSMISSIONS AND ENGINE PROBLEMS SINCE HE PURCHASED THE VEHICLE. THE F…
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WHILE DRIVING, THE ENGINE BLEW OUT THE FIRST TIME ON 10-04-04. IT WAS REPLACED AND IT BLEW AGAIN ON 01-21-05. THE VEHICLE IS ON ITS THIRD ENGINE. *AK THE KEY BECAME STUCK IN THE IGNITION, THE VEHICLE SHIFTED OUT OF PARK. THE CONSUMER STATED HE HAS HAD TRANSMISSIONS AND ENGINE PROBLEMS SINCE HE PURCHASED THE VEHICLE. THE FRONT WHEEL BEARINGS WERE DAMAGED. THE FOG LIGHT WAS INOPERATIVE. *JB
NHTSA ODI #10112870
65 miles · Jan 25, 2005
Air Bags
THE AIR BAG SENSOR LOCATED IN THE FRONT PASSENGER SEAT DID NOT ENGAGED WHEN A PASSENGER SAT IN THE, SEAT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO RESOLVE THE PROBLEM. *JB
NHTSA ODI #10108788
10,000 miles · Dec 22, 2004
Steering
ONGOING PROBLEMS WITH POWER STEERING. FEELS LIKE ENGINE IS STALLING AND POWER STEERING IS LOCKING UP WHEN MAKING TURNS AT LOW SPEED. VERY DIFFICULT TO STEER. THIS HAPPENS INTERMITTENTLY. *JB
NHTSA ODI #10104350
1,000 miles · Dec 17, 2004
Air Bags
THE AIR BAG LIGHT WAS ON AFTER BEING SERVICED NINE TIMES. *JB
NHTSA ODI #10105036
5,100 miles · Dec 1, 2004
Power Train
I HAVE A 2003 KIA SORENTO THAT I PURCHASED IN SEPTEMBER OF 2003. I BOUGHT THE SORENTO WITH 5000 MILES ON IT AND FROM THE TIME I GOT IT HOME, IT DEVELOPED PROBLEMS. EVERYTIME I START MY SORENTO AND PUT IT IN DRIVE OR REVERSE AND BACK-UP OR DRIVE FORWARD, I HEAR THIS AWFUL HUM NOISE FROM THE FRONT OF THE CAR THAT THE DEALERSHIP …
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I HAVE A 2003 KIA SORENTO THAT I PURCHASED IN SEPTEMBER OF 2003. I BOUGHT THE SORENTO WITH 5000 MILES ON IT AND FROM THE TIME I GOT IT HOME, IT DEVELOPED PROBLEMS. EVERYTIME I START MY SORENTO AND PUT IT IN DRIVE OR REVERSE AND BACK-UP OR DRIVE FORWARD, I HEAR THIS AWFUL HUM NOISE FROM THE FRONT OF THE CAR THAT THE DEALERSHIP SAYS IS NORMAL THAT IT'S THE ABS RESETTING ITSELF AND THAT IT'S SOMETIMES NOISIER IN SOME SORENTO'S THAN IN OTHER'S (NO OTHER SORENTO OWNER THAT I KNOW HAS THIS NOISE) I FELT A VIBRATION WHEN I WAS DRIVING ON THE HIGHWAY AND IT WOULD HAPPEN BETWEEN 68 AND 72 MPH. IT WOULD NOT VIBRATE IF I WAS DRIVING ABOVE OR BELOW THIS SPEED. SO I CALLED THE DEALERSHIP AND THEY TOLD ME TO ROTATE AND BALANCE MY TIRES AND I TOLD THEM THAT I ALREADY DID THAT. WELL COME TO FIND OUT AFTER I HAD TO PUT IT INTO THE SHOP, THEY REPLACED THE WHOLE DRIVE SHAFT, IT WAS BENT (MANUFACTURER DEFECT THEY SAID.) SECOND, MY CONSOLE BROKE AND THE LIGHTS WENT OUT INSIDE MY CAR, STILL WAITING ON THAT TO BE FIXED, HAVE HAD TO REPLACE THE HEADLIGHT LIGHTS TWICE THUS FAR. REAR WINDSHIELD WIPER KEEPS GETTING STUCK EVEN AFTER HAVING THE DEALERSHIP ADJUST IT. *AK
NHTSA ODI #10100873
10,000 miles · Nov 29, 2004
Power TrainFire
WHILE DRIVING AT HIGHWAY SPEED CONSUMER SMELLED A BURNING ODOR. THEN, SMOKE CAME FROM THE REAR OF THE VEHICLE. AS A RESULT, TRANSMISSION FAILED AND FLAMES EMANATED FROM THE UNDER CARRIAGE. *AK
NHTSA ODI #10101766
6,000 miles · Oct 26, 2004
Service Brakes, Hydraulic
ACCELERATE AFTER STOPPING, PRESSING BRAKE PEDAL HARD, VEHICLE LEAPED FORWARD. *BF WHEN BEGINNING TO ACCELERATE AFTER STOPPING SUDDENLY OR PRESSING ON THE BRAKE PEDAL HARD, THE VEHICLE LEAPS FORWARD WITH A FORCE THAT FEELS LIKE YOU JUST GOT REAR ENDED . *TC
NHTSA ODI #10099129
NHTSA investigations
1PE10023 · Fuel Spill During Refueling
Opened Jul 12, 2010 · Closed Dec 21, 2011
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Additional source detail variants (4)
Fuel System, Gasoline
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Fuel System, Gasoline:storage
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Fuel System, Gasoline:storage:tank Assembly
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
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