NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
305 reports124 miles · Jan 29, 2007
Power Train
I DRIVE A 2003 KIA/SORENTO/4D. ON OR ABOUT DEC 15 2006 I NOTICE A LOUD NOISE AN SERVER VIBRATION COMING UNDER VEHICLE. I TOOK SUV TO FAMILY MECHANIC. HE COULD NOT FIND PROBLEM AND RECOMMENDED THAT I TAKE VEHICLE TO KIA DEALER. ON DEC 27 2006 KIA DEALER TECH INITIAL DIAG READS 4X4 IS STAYING ENGAGED ALL THE TIME. SUSPECTED SWITCH…
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I DRIVE A 2003 KIA/SORENTO/4D. ON OR ABOUT DEC 15 2006 I NOTICE A LOUD NOISE AN SERVER VIBRATION COMING UNDER VEHICLE. I TOOK SUV TO FAMILY MECHANIC. HE COULD NOT FIND PROBLEM AND RECOMMENDED THAT I TAKE VEHICLE TO KIA DEALER. ON DEC 27 2006 KIA DEALER TECH INITIAL DIAG READS 4X4 IS STAYING ENGAGED ALL THE TIME. SUSPECTED SWITCH FAILURE. THEREFORE FRONT DIFF STAYING ENGAGED ALL THE TIME. THIS HAS CAUSED INTERNAL DAMAGE TO FRONT DIFF AND FRONT PROPELLER SHAFT. ESTIMATE COST TO REPAIR/2,775.00 I AM AT A LOST CAUSE VEHICLE IS NO LONGER UNDER WARRANTY, BUT I FEEL BECAUSE 4X4 RELEASE/ENGAGE SWITCH FAILURE THAT I SHOULD NOT HAVE TO ENDURE THE FINANCIAL BURDEN. REPAIRING THIS MANUFACTURES DEFECT. *JB
NHTSA ODI #10181065
2,000 miles · Jan 8, 2007
Electrical System
TL* - THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP THREE TIMES CONCERNING THE HORN NOT WORKING. EVERY TIME HE TOOK SIT TO THE DEALERSHIP THEY STATED THAT THEY FIXED THE PROBLEM, BUT THE FAILURE RECURRED ON AND OFF. *AK
NHTSA ODI #10178108
45,000 miles · Jan 8, 2007
Power TrainService Brakes, Hydraulic
2003 KIA SORRENTO-THERE HAS BEEN NO CRASH==THE DRIVE LINE FROM THE REAR MAKES A NOISY THUMP ALMOST EVERY TIME I STEP ON THE BRAKES AND RELEASE THEM--KIA SERVICE IN MIDDLETOWN, NY SERVICE MANAGER AND KIA ZONE REP STATE THAT IS NORMAL OPERATION OF VEHICLE--I DISAGREE AND INFORMED THEM I WILL BE TAKING VEHICLE TO ANOTHER MECHANI…
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2003 KIA SORRENTO-THERE HAS BEEN NO CRASH==THE DRIVE LINE FROM THE REAR MAKES A NOISY THUMP ALMOST EVERY TIME I STEP ON THE BRAKES AND RELEASE THEM--KIA SERVICE IN MIDDLETOWN, NY SERVICE MANAGER AND KIA ZONE REP STATE THAT IS NORMAL OPERATION OF VEHICLE--I DISAGREE AND INFORMED THEM I WILL BE TAKING VEHICLE TO ANOTHER MECHANIC,I HAVE BEEN DRIVING FOR 34 YEARS AND NEVER ENCOUNTERED THIS SITUATION IN A VEHICLE. *JB
NHTSA ODI #10178038
67,290 miles · Jan 1, 2007
Engine And Engine Cooling
A SCREW THAT HOLD THE CRANK SHAFT & THE TAMPER GET BROKEN WHILE I WAS DRIVING TO MY HOUSE. THE DEALER IN PUERTO RICO SAID THAT I HAVE TO PAY$2,521.00 TO FIX IT. BUT I HEARD FROM AN INSURANCE AGENT THAT KIA WAS TOLD BY SOME GOVERNMENT AGENCY, I THINK THAT AGENCY IS NHTSA; TO MODIFY THE SCREW INVOLVED IN MY INCIDENT, CAUSING T…
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A SCREW THAT HOLD THE CRANK SHAFT & THE TAMPER GET BROKEN WHILE I WAS DRIVING TO MY HOUSE. THE DEALER IN PUERTO RICO SAID THAT I HAVE TO PAY$2,521.00 TO FIX IT. BUT I HEARD FROM AN INSURANCE AGENT THAT KIA WAS TOLD BY SOME GOVERNMENT AGENCY, I THINK THAT AGENCY IS NHTSA; TO MODIFY THE SCREW INVOLVED IN MY INCIDENT, CAUSING THE LOST CONTROL OF MY SORENTO. THE STEERING GET HARD TO MOVE.
NHTSA ODI #10177458
45,000 miles · Dec 13, 2006
Engine And Engine CoolingVisibility
DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN ON THE DEFOGGER/DEFROST SYSTEM, THE HEATER FAILED TO OPERATE, AND NO HEAT WAS PRESENT. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED ANTIFREEZE FLUID LEAKED OUT OF THE RESERVOIR TANK BECAUSE IT WAS FRACTURED AND NEEDED TO BE REPLACED. THE REPLACEMENT PARTS WERE NOT AVAIL…
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DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN ON THE DEFOGGER/DEFROST SYSTEM, THE HEATER FAILED TO OPERATE, AND NO HEAT WAS PRESENT. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED ANTIFREEZE FLUID LEAKED OUT OF THE RESERVOIR TANK BECAUSE IT WAS FRACTURED AND NEEDED TO BE REPLACED. THE REPLACEMENT PARTS WERE NOT AVAILABLE AT THE DEALER, AND THE MANUFACTURER WAS ALERTED, WHO CONFIRMED THE PARTS WERE NOT AVAILABLE. THE DEALER INSTRUCTED THE CONTACT TO MONITOR THE LEVEL OF ANTIFREEZE FLUID DAILY AND ADD MORE ANTIFREEZE IF NEEDED.
NHTSA ODI #10176072
71,000 miles · Dec 5, 2006
Air BagsElectrical System
I HAD A 1 YEAR OLD BATTERY REPLACED, WHICH WAS DEFECTIVE (NON-KIA DEALER). AFTERWARDS, I NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. KIA DEALER SAID IT WAS DUE TO A BAD SENSOR ($300 PART, $300 LABOR). IT WAS TOO EXPENSIVE FOR ME TO PURSUE CORRECTING. I TOLD THE DEALER TO FORGET THE REPAIR. *NM
NHTSA ODI #10175182
71,000 miles · Dec 5, 2006
Engine And Engine Cooling
FIRST INCIDENT - CAR STALLED AND FLUID STEAMED FROM THE HOOD. IT HAD TO BE TOWED AFTER SEVERAL RESTARTS TO DRIVE TO THE DEALER. THE COOLANT RESERVOIR WAS CRACKED. THIS PART IS ON NATIONAL BACKORDER AND I HAVE SO FAR BEEN WAITING APPROX. FOUR WEEKS FOR THE PART. THE DEALER SAID KIA HAS HALTED MANUFACTURING/DISTRIBUTING THE PA…
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FIRST INCIDENT - CAR STALLED AND FLUID STEAMED FROM THE HOOD. IT HAD TO BE TOWED AFTER SEVERAL RESTARTS TO DRIVE TO THE DEALER. THE COOLANT RESERVOIR WAS CRACKED. THIS PART IS ON NATIONAL BACKORDER AND I HAVE SO FAR BEEN WAITING APPROX. FOUR WEEKS FOR THE PART. THE DEALER SAID KIA HAS HALTED MANUFACTURING/DISTRIBUTING THE PART JUST FOR NEW CARS AND REQUESTED THAT THE PARTS BE SHIPPED TO THE DEALERS FOR REPAIR INSTALLATIONS. THE DEALER CUSTOMER SERVICE IS GREAT AND I HAVE NO COMPLAINT ABOUT THE DEALER. *NM
NHTSA ODI #10175176
40,000 miles · Nov 10, 2006
Engine And Engine Cooling
WHERE DO I START?....WELL NOT LONG AFTER WE GOT THE PIECE OF JUNK WE HAD TO TAKE IT TO THE KIA DEALER BECAUSE THE ENGINE LIGHT KEPT COMING ON, THEY SAID IT WAS BECAUSE THE GAS CAP WASN'T BEING TWISTED ENOUGH AND AIR GOT IN. WELL FOR ABOUT 2 WEEKS THE ENGINE LIGHT STAYED OFF, WE TOOK IT BACK NUMEROUS TIMES BUT IT KEPT COMING BACK…
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WHERE DO I START?....WELL NOT LONG AFTER WE GOT THE PIECE OF JUNK WE HAD TO TAKE IT TO THE KIA DEALER BECAUSE THE ENGINE LIGHT KEPT COMING ON, THEY SAID IT WAS BECAUSE THE GAS CAP WASN'T BEING TWISTED ENOUGH AND AIR GOT IN. WELL FOR ABOUT 2 WEEKS THE ENGINE LIGHT STAYED OFF, WE TOOK IT BACK NUMEROUS TIMES BUT IT KEPT COMING BACK ON. THEN ON ONE OCCASION I WAS STRANDED ABOUT 40 MILES FROM HOME...THE CAR WAS DEAD, WE HAD IT TOWED TO THE DEALER, ALL THE BELTS HAD COME OFF, THEY TRIED TO MAKE EXCUSES WHY KIA WOULDN'T FIX IT UNDER THE WARRANTY, THANK GOD WE WON THAT BATTLE...KEEP IN MIND, THE ENGINE LIGHT IS STILL ON AT THIS POINT. NOW THIS YEAR THE HEATER WON'T STAY HOT AFTER ABOUT 30 SECONDS IT TURNS COLD, AS COLD AS THE AIR. THEN WITH NO WARNING THE CAR OVER HEATS AND DIES ON ME. WE HAVE IT TOWED TO THE DEALER THEY SAY IT IS MY FAULT BECAUSE WHEN I SEEN THE LIGHT COME ON I SHOULD HAVE PULLED OVER, "THE LIGHT NEVER GOES OFF" KIA WON'T FIX IT UNLESS WE PAY FOR IT, AND THE COST IS $10,000. WE HAVE ONE YEAR LEFT AND IT WOULD BE PAID OFF...LESS THAN $7,000 AND NOW THIS. I AM SO ANGRY, THIS IS NOT RIGHT. I THINK THE KIA COMPANY NEEDS TO BE INVESTIGATED. SOMETHING NEEDS TO BE DONE THEY ARE RIPPING EVERYONE OFF. TAKING MONEY FROM WORKING PEOPLE AND SCAMMING THEM. THEY ARE NO BETTER THAN THIEVES AND LIARS. THEY ARE SELLING A PRODUCT ALONG WITH A PROMISE TO SERVICE IT SHOULD SOMETHING GO WRONG BUT NOT HONORING THAT PROMISE. OH AND DID I MENTION THE HEAD LIGHTS ARE ALWAYS GOING OUT? *JB
NHTSA ODI #10173143
40,000 miles · Nov 10, 2006
Engine And Engine Cooling
ENGINE AND COOLING SYSTEM. *JB
NHTSA ODI #10173140
42,000 miles · Oct 23, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, WITHOUT WARNING THERE WAS A LOSS OF POWER. THE VEHICLE WAS PULLED OVER AND THEN TOWED TO THE DEALERSHIP, WHO REPLACED THE CRANKSHAFT. THE PROBLEM RECURRED FIVE WEEKS LATER AND THE VEHICLE WAS TOWED A SECOND TIME. THE DEALERSHIP PUT LOCK SPRAY IN TO KEEP THE PIN ON THE CRANKSHAFT…
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DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, WITHOUT WARNING THERE WAS A LOSS OF POWER. THE VEHICLE WAS PULLED OVER AND THEN TOWED TO THE DEALERSHIP, WHO REPLACED THE CRANKSHAFT. THE PROBLEM RECURRED FIVE WEEKS LATER AND THE VEHICLE WAS TOWED A SECOND TIME. THE DEALERSHIP PUT LOCK SPRAY IN TO KEEP THE PIN ON THE CRANKSHAFT FROM FALLING OUT.
NHTSA ODI #10171654
NHTSA investigations
1PE10023 · Fuel Spill During Refueling
Opened Jul 12, 2010 · Closed Dec 21, 2011
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Additional source detail variants (4)
Fuel System, Gasoline
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Fuel System, Gasoline:storage
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Fuel System, Gasoline:storage:tank Assembly
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
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