NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
43 reportsClear category filter160,753 miles · May 2, 2014
EngineCrash
IN FEBRUARY THIS BEAUTIFUL VEHICLE BECAME A NIGHTMARE QUICK. A HORRID SOUND CAME FROM BELOW AND I LOST STEERING, SEVERAL LIGHTS ON THE DASHBOARD LIT UP AND OUR WAS VERY DIFFICULT CONTROLLING THE SUV. ME AND MY CHILDREN WERE VERY AFRAID. I ALLOWED THE SUV TO SLOW N IT VEERED OFF AND JUMPED THE CURB. AFTER A TOW, $2000 BUCKS PLUS,…
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IN FEBRUARY THIS BEAUTIFUL VEHICLE BECAME A NIGHTMARE QUICK. A HORRID SOUND CAME FROM BELOW AND I LOST STEERING, SEVERAL LIGHTS ON THE DASHBOARD LIT UP AND OUR WAS VERY DIFFICULT CONTROLLING THE SUV. ME AND MY CHILDREN WERE VERY AFRAID. I ALLOWED THE SUV TO SLOW N IT VEERED OFF AND JUMPED THE CURB. AFTER A TOW, $2000 BUCKS PLUS, AND SEVERAL SHOPS INCLUDING KIA IS JUST SITTING LIKE HUNKS UNLESS I CAN STUFF ANOTHER $2000 OR SO IN. KIA NEEDS TO FIX THIS!! *TR
NHTSA ODI #10586074
34,878 miles · Mar 27, 2014
Engine
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS SHAKING ABNORMALLY ON MULTIPLE OCCASIONS. THE BATTERY WARNING LIGHT AND THE BRAKE WARNING LIGHT WERE ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE CRANK SHAFT NEEDED TO BE REPLACED. THE VEH…
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TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS SHAKING ABNORMALLY ON MULTIPLE OCCASIONS. THE BATTERY WARNING LIGHT AND THE BRAKE WARNING LIGHT WERE ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE CRANK SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE DEALER REPLACED THE CRANKSHAFT A SECOND TIME BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION OF THE RECURRING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34878.
NHTSA ODI #10575233
38,000 miles · Feb 25, 2014
EngineSteeringCrash
I WAS DRIVING THE VEHICLE IN THE PARKING LOT WHEN I HEARD A LOUD NOISE AND LOST CONTROL OF THE STEERING BECAUSE THE CAR DIED AND THE STEERING WHEEL LOCKED UP. I LOOKED UNDER THE HOOD AND NOTICE ALL THE BELTS AND FRONT OF THE MOTOR FELL OFF AND WAS LAYING AT THE BOTTOM. I CALLED THE TOW TRUCK THEY TOWED IT TO THE KIA DEALER. WHER…
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I WAS DRIVING THE VEHICLE IN THE PARKING LOT WHEN I HEARD A LOUD NOISE AND LOST CONTROL OF THE STEERING BECAUSE THE CAR DIED AND THE STEERING WHEEL LOCKED UP. I LOOKED UNDER THE HOOD AND NOTICE ALL THE BELTS AND FRONT OF THE MOTOR FELL OFF AND WAS LAYING AT THE BOTTOM. I CALLED THE TOW TRUCK THEY TOWED IT TO THE KIA DEALER. WHERE THEY TOLD ME ITS A PROBLEM THE 2003 KIA SORENTO HAS. THEY TOLD ME THEY WILL REPLACE THE ENGINE THAT WAS AT 38,000 MILE. NOW THE CAR HAS 72,000 MILES ON IT SO THAT'S 34,000 MILES ON THIS MOTOR NOW THEY TELL ME THE SAME THING IS HAPPENING AND THE MOTOR HAS TO BE REPLACED. SO THE KIA MOTOR IS ONLY GOOD FOR 30,000 MILES THAT'S JUST RIDICULOUS AND THE COST IS ON ME. *TR
NHTSA ODI #10565741
1,000 miles · Jan 13, 2014
Electrical SystemEngineFuel/propulsion System
THE CAR BEEN A PROBLEM SINCE FIRST YEAR , I CALLED DISTRICT MANAGER FOR KIA BACK IN 2004,TOLD HIM CAR WAS SKIPPING BEAT, AND SHAKING...HE TOLD ME IS WAS MY IMAGINATION...THE 2ND BIG PROBLEM<WHICH I HAD TO SOLVE THROUGH COMPUTER INVESTIGATION> CAR WOULD JUST START LOSING POWER IN I-95 OR FL.TURNPIKE AND COME TO STAND STILL, NO MA…
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THE CAR BEEN A PROBLEM SINCE FIRST YEAR , I CALLED DISTRICT MANAGER FOR KIA BACK IN 2004,TOLD HIM CAR WAS SKIPPING BEAT, AND SHAKING...HE TOLD ME IS WAS MY IMAGINATION...THE 2ND BIG PROBLEM<WHICH I HAD TO SOLVE THROUGH COMPUTER INVESTIGATION> CAR WOULD JUST START LOSING POWER IN I-95 OR FL.TURNPIKE AND COME TO STAND STILL, NO MATTER HOW MUCH I PRESSED THE GAS PEDAL, NO GO, ALMOST GOT IN SEVERAL ACCIDENTS IN I-95,FLORIDA LATE AT NITE...SPEND $800 AT KIA OF KENDALL IN FLORIDA, IN MIAMI, TOLD ME WAS FUEL PROBLEM...WAY BACK HOME THAT SAME DAY, CAR DID SAME THING SLOWED DOWN IN RUSHING TRAFFIC IN I-95 FLOIRDA,ALMOST GOT DEADLY ACCIDENT FROM CAR BEHIND ME, TOOK IT TO KIA OF FT.PIERCE , KEPT CAR 1 WEEK, MECHANIC COULD NOT FIGURE OUT PROBLEM, ...I FOUND ON LINE,PROBLEM WAS AT THE FUELING ENTRANCE,SOMETHING DISSOLVED AND PARTICLES WENT TO FUELING INJECTORS,CLOGGING IT AND CAUSING PROBLEMS, TOLD MECHANICS ,REPLACED THIS PART ,CAR GOT FIXED....LAST INCIDENT,MAJOR ONE, BACK 3 YEARS AGO TOOK CAR TO KIA DEALER, DUE TO LETTER FROM KIA CORPORATION, MAJOR RECALL ON SCREW THAT HOLD HARMONEY BLANCER TO LOWER ENGINE CASE...THEY REPLACED IT...1/9/2004.DRIVING BACK FROM ORLANDO,FL,AT NITE, CAR JUST SLOWS DOWN, SHAKES, BATTERY LIGHT AND BRAKE LITE COME ONE...MIRACLE , 1 HOUR I DROVE CAR SLOWLY BACK HOME...FRIDAY I TAKE TO SHOP,FIND OUT SAME RECALL ,REPLACED SCREW,RUSTED OFF ,SHEARED OFF, HALF OF IT STILL IN ENGINE,HARMONEY FELL OFF,..MIRACLE I DID NOT GER MAJOR FIRE IN CAR,LATE AT NITE,ON I95..TOOK IT FRI.TO FT.PIERCE KIA,MECHANIC SAID CAN NOT BE REPAIRED, NEED SPEND$79000ON NEW ENGINE...NOTHING WAS MENTIONED SAME SCREW ,RECALL, THEY REPLACED BACK 3 YEARS AGO...CAR HAS HISTORY OF MY COMPLAINTS TO CORPORATE KIA..NOTHING EVER DONE. *TR
NHTSA ODI #10559543
128,000 miles · Nov 22, 2013
Engine
I WAS DRIVING ALONG AND MY BATTERY, BRAKE LIGHTS CAME ON. I LOST POWER STEERING AND BRAKES. I POPPED THE HOOD AND REALIZED THAT I HAD LOST 2-3 BELTS. I HAD IT TOWED TO A MECHANIC SHOP, NATIONAL CHAIN WHO SAID THE HARMONIC BALANCER HAD FALLEN OFF. UPON INSPECTION, THE CRANKSHAFT BOLT HAD BROKEN. MANY, MANY COMPLAINTS ABOUT …
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I WAS DRIVING ALONG AND MY BATTERY, BRAKE LIGHTS CAME ON. I LOST POWER STEERING AND BRAKES. I POPPED THE HOOD AND REALIZED THAT I HAD LOST 2-3 BELTS. I HAD IT TOWED TO A MECHANIC SHOP, NATIONAL CHAIN WHO SAID THE HARMONIC BALANCER HAD FALLEN OFF. UPON INSPECTION, THE CRANKSHAFT BOLT HAD BROKEN. MANY, MANY COMPLAINTS ABOUT THIS PROBLEM ONLINE. *TR
NHTSA ODI #10553306
173,174 miles · Jul 7, 2013
EngineService BrakesSteering
AS I WAS LEAVING WORK, THE CRANKSHAFT BOLT BROKE,AND THE BOTTOM/PULLEY CAME OUT AND HIT THE ROAD.THANK GOD I WAS STILL IN THE PARKING LOT. I HAD IT TOWED TO A AUTOMOTIVE SHOP TO HAVE IT FIXED IT ,HAS $ 768.45 PLUS 75.00DOLLARS TO TOW IT. I GOT MY 2003-SORENTO BACK ON 06/20/2013 ON 07/06/2013 I WAS GOING DOWN THE HWY ABOU…
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AS I WAS LEAVING WORK, THE CRANKSHAFT BOLT BROKE,AND THE BOTTOM/PULLEY CAME OUT AND HIT THE ROAD.THANK GOD I WAS STILL IN THE PARKING LOT. I HAD IT TOWED TO A AUTOMOTIVE SHOP TO HAVE IT FIXED IT ,HAS $ 768.45 PLUS 75.00DOLLARS TO TOW IT. I GOT MY 2003-SORENTO BACK ON 06/20/2013 ON 07/06/2013 I WAS GOING DOWN THE HWY ABOUT 55MPH. AND THE CRANKSHAFT/BOLT BROKE AGAIN AFTER ONLY HAVING DRIVEN 1,674MILES. I AM A SINGLE MOM OF TWO ,LIVING WEEK TO WEEK AND I CAN,T AFFORD TO FIX IT AGAIN AND IT IS OUR ONLY CAR. IF KIA IS NOT GOING TO FIX THE CRANK/SHAFT BOLT ( IT IS A DEALER ITEM ONLY) AND THEY KEEP BREAKING ,JUST LOOK AT ALL THE REPUTE INCIDENTS,OVER AND OVER, THEN THEY NEED TO BE MADE TO DO A RECALL , I WOULD LIKE TO KNOW IF THEIR IS A CLASS ACTION LAW SUIT ON THIS MATTER. *TR
NHTSA ODI #10523562
97,500 miles · Jun 18, 2013
EngineVehicle Speed Control
CRANKSHAFT PULLEY BOLT SHEERED OFF AND THEN THE PULLEY FELL OFF BUSTING THE POWER STEERING PULL COMPLETELY OFF. MAKING ME ALMOST LOOSE CONTROL AND FLYING OFF THE FREEWAY AT 60MPH WITH MY CHILD WITH ME, VERY SCARY. CAR WAS STILL UNDER WARRANTY BUT BECAUSE IT WAS THE BOLT THAT BROKE THE BOLT WAS NOT COVERED BY WARRANTY WORK. REPLA…
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CRANKSHAFT PULLEY BOLT SHEERED OFF AND THEN THE PULLEY FELL OFF BUSTING THE POWER STEERING PULL COMPLETELY OFF. MAKING ME ALMOST LOOSE CONTROL AND FLYING OFF THE FREEWAY AT 60MPH WITH MY CHILD WITH ME, VERY SCARY. CAR WAS STILL UNDER WARRANTY BUT BECAUSE IT WAS THE BOLT THAT BROKE THE BOLT WAS NOT COVERED BY WARRANTY WORK. REPLACED ALL BY MANUFACTURE ON JULY 16TH 2012. COSTING $1,300. THIS LAST WEEK ON FATHERS DAY MY HUSBAND WAS DRIVING THE CAR TO GET HIS DAUGHTER AND THE BOLT SHEERED OFF AGAIN AND IT IS LESS THEN 12 MONTHS SINCE THIS HAPPENED BUT BECAUSE THE WARRANTY IS 12 MONTHS OR 12,000 MILES, WE WERE 1,000 MILES OVER AND NOW THE DEALERSHIP SAYS ITS OUR PROBLEM AND NOW WE HAVE TO BUY A WHOLE NEW ENGINE THIS TIME. OUR CAR WAS FIXED BY PORTLAND KIA AND NOW ITS AT WASHINGTON KIA, WASHINGTON KIA IS SAYING THAT PORTLAND DID IT INCORRECTLY AND THEY SHOULD MAKE THIS RIGHT BUT PORTLAND KIA IS NOT TAKING ANY FAULT FOR OVER TORQUING THE BOLD WITH 130 POUNDS OF A TORQUE. *TR
NHTSA ODI #10520418
57,000 miles · Apr 15, 2013
EngineSteering
WHILE DRIVING MY DAUGHTER TO SCHOOL, VEHICLE LOST STEERING IN A TURN CAUSING US TO NARROWLY MISS HITTING A UTILITY POLE. VEHICLE HAD TO BE TOWED TO SERVICE GARAGE WHERE THEY CONFIRMED THAT THE CRANKSHAFT PULLEY BOLT HAD BECOME LOOSE CAUSING THE HARMONIC BALANCER PULLEY TO WOBBLE, BREAK AND CAUSE DAMAGE TO ALL SURROUNDING ENGINE …
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WHILE DRIVING MY DAUGHTER TO SCHOOL, VEHICLE LOST STEERING IN A TURN CAUSING US TO NARROWLY MISS HITTING A UTILITY POLE. VEHICLE HAD TO BE TOWED TO SERVICE GARAGE WHERE THEY CONFIRMED THAT THE CRANKSHAFT PULLEY BOLT HAD BECOME LOOSE CAUSING THE HARMONIC BALANCER PULLEY TO WOBBLE, BREAK AND CAUSE DAMAGE TO ALL SURROUNDING ENGINE COMPONENTS. $1700.00 REPAIR DID NOT WORK AND ISSUE RECURRED. AFTER A SECOND REPAIR ATTEMPT, SAME ISSUE OCCURRED AGAIN THIS TIME WITH THE CRANKSHAFT BOLT HAVING SHEERED OFF. VEHICLE IS A SERIOUS SAFETY HAZARD, IS NOT DRIVABLE AT THIS TIME, AND WILL THIS TIME COST MINIMALLY $3500.00 FOR A REPLACEMENT MOTOR....AND POTENTIALLY A LIFE. IT IS IMPERATIVE THAT THE NHTSA MANDATE A RECALL ON THESE VEHICLES AS IT IS LUDICROUS TO WAIT FOR A DEATH OR MULTIPLE DEATHS BEFORE ACTING ON WHAT I AM WELL AWARE IS A COMMONLY REPORTED AND POTENTIALLY DEADLY PROBLEM. A GOOD PART OF "SAFETY" OCCURS IN BEING PROACTIVE. THE ABSENCE OF A RECALL ON THIS IS MIND BOGGLING. NHTSA MUST ACT. *TR
NHTSA ODI #10508347
170,000 miles · Mar 27, 2013
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, FUEL WOULD SPEW FROM THE FILLER NECK WHEN REFUELING AND THE INTERIOR LIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHO WAS UNABLE TO GENERATE A FA…
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TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, FUEL WOULD SPEW FROM THE FILLER NECK WHEN REFUELING AND THE INTERIOR LIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHO WAS UNABLE TO GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 180,000.
NHTSA ODI #10504675
67,000 miles · Feb 23, 2013
Engine
I PURCHASED CAR FROM ORGINAL OWNER ABOUT 4 YEARS AGO WITH AROUND 47K MILES. WITHIN A MONTH OR TWO THE ENGINE LIGHT CAME ON. AFTER NUMEROUS VISITS OVER THE COURSE OF THE LAST 4 YEARS TO THE DEALERSHIP, COMMENTS ON THE WORK ORDERS THAT THEY COULD NOT FIGURE OUT THE PROBLEM, REPLACING THE TIMING BELTS, PLUGS, WIRES AND COILS I A…
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I PURCHASED CAR FROM ORGINAL OWNER ABOUT 4 YEARS AGO WITH AROUND 47K MILES. WITHIN A MONTH OR TWO THE ENGINE LIGHT CAME ON. AFTER NUMEROUS VISITS OVER THE COURSE OF THE LAST 4 YEARS TO THE DEALERSHIP, COMMENTS ON THE WORK ORDERS THAT THEY COULD NOT FIGURE OUT THE PROBLEM, REPLACING THE TIMING BELTS, PLUGS, WIRES AND COILS I AM TOLD THAT THE 4TH CYLINDER IS BAD AND BASED UPON THE ISSUE I AM LOOKING AT BETWEEN $2800.00 TO $4,000 TO FIX. IF ITS THE TOP END THE LESSER OF THE TWO NUMBERS AND IF ITS THE BOTTOM END I WAS TOLD THAT I SHOULD CONSIDER WETHER OR NOT I WANT TO SINK $4,000 INTO THE CAR AT THIS POINT. WHATS MORE DISTURBING IS WHEN RESEARCHING THE ISSUE ON VARIOUS WEBSITES I COME TO FIND OUT THE MOST REOCCURING PROBLEM IS THE CRANKSHAFT BOLT COMING OUT AND CAUSING SERIOUS DAMAGE AND A VERY DANGEROUS SITUATION FOR THE DRIVER. THE RESPONSE BY KIA SEEMS TO BE CONSISTENT AND NOW KNOWING THAT THEY DO NOT STAND BEHIND THEIR WARRANTIES, ISSUE RECALLS(CRANKSHAFT BOLT 2007) AND STILL EXPECT THEIR CUSTOMERS TO PAY FOR THE REPAIRS I CAN CONFIDENTLY SAY I WILL NEVER PURCHASE A KIA PRODUCT AGAIN. THE CAR CURRENTLY HAS 67,00 MILES ON IT AND I AM INTRIGUED BY THE COMMENTS AND REQUESTS FOR A CLASS ACTION LAWSUIT AGAINST KIA. I AM HOPPING THAT A ENOUGH PEOPLE HAVE THE DESIRE TO FOLLOW THROUGH AND IF NEEDED I WOULD SUPPORT. *TR
NHTSA ODI #10499793
NHTSA investigations
1PE10023 · Fuel Spill During Refueling
Opened Jul 12, 2010 · Closed Dec 21, 2011
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Additional source detail variants (4)
Fuel System, Gasoline
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Fuel System, Gasoline:storage
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Fuel System, Gasoline:storage:tank Assembly
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
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