2021 Kia Seltos

The car is available for inspection upon request. Safety was put at risk due to the cars potential to break down, or catch fire, due to high volumes of oil consumption and leakage from the piston rings. This was part of a recall campaign (#SC336 PISTON OIL RING), where we had two authorized Kia dealers inspect and claim the car "passed" their test. Recently, we had a catastrophic engine failure due to the piston rings, where we feel the fix was insufficient given the failure point (piston rings). There were no warnings or symptoms prior to failure, when driving at a low speed the car stalled and the oil pressure warning light came on briefly. After that, we parked the car immediately and had it towed for inspection. Our concern is the fix was allegedly implemented in July 2025, but there is no note in our maintenance record that the fix was even implemented.

The contact owns a 2021 Kia Seltos. The contact stated that days after the engine oil was changed the check engine warning light had remained illuminated. The vehicle as taken to the local auto service center who replaced the replaced the crank shaft sensor and camshaft sensor but the failure continued to occur. The cause of the failure was not determine. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 21V259000(ENGINE). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 120,000.

Kia Dealership did nothing with engine recall in 2025 they said nothing was wrong despite the oil consumption and engine noise that could be heard without using any tools, and then in March they would not honor the 10 year 100,000 mile warranty when both VVT solenoids failed, we had to replace them ourselves. It's a good thing my boyfriend is a mechanic!!!

The contact owns a 2021 Kia Seltos. The contact stated while driving at an undisclosed speed, the contact noticed an unusual knocking sound and the engine seized. In addition, several warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The contact inspected the vehicle and noticed that the oil was three quarts low. The contact stated that the vehicle was scheduled for a service appointment for an oil change the following week. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

This vehicle burns oil excessively. From everything I've seen says this should be under recall but the Kia dealership tells me it's not because it's over 60,000 miles and I'm the second owner. They offered to do a oil consumption test for $900. I've already read complaints about this engine locking up and people being seriously injured. I have to put oil in it every thousand miles or so. For a newer vehicle this is unacceptable and Kia should be taking care of this. This is absolutely going to get someone killed when their engine seizes. The transmission on this vehicle also has issues that have complaints littered through the message boards. KIA knows it's going to fail and get someone killed as well. They dont care as long as they get your money. Unacceptable.

The engine catastrophically failed on an 45 mph road. There was no warning leading up to this incident at any time previously. The engine lost all power and the car shut off on this road. My husband was able to pull it over and tow it into a mechanic. The mechanic said the oil was disappearing somewhere without any residue, and without triggering any warning light of any kind. In essence the oil is not low enough to trigger the light but it is also escaping somewhere. The mechanic said it seemed like the engine had a fault in it. Because of the open recall on the piston rings, we had it towed to the dealership who then claimed this problem has nothing to do with the faulty piston rings. Instead they said there is a rod knock. The car is currently at Doug Smith Kia in Lindon, Utah and can be inspected there.

Engine seized and was smoking. No warning lights on dash until engine siezed and then it was ESC light that came on. Engine started smoking when seized. Checked oil and there was none however we had just had the vehicle in for a state safety inspection 2 weeks prior to this happening. Have had regular oil changes thru dealership and car was scheduled for oil change prior to this incident happening. This year and model of car already has a recall for piston rings overheating and burning oil which causes Engine failure and fire. Warranty claim was denied due to no oil in Engine and Kia doesn't include oil consumption with their warranty. Car is currently at First Team Kia Dealership in Suffolk, VA

My car stalls in the middle of traffic. I took the vechile for diagnostics with a mechanic and was informed my piston rings were bad. Currently a recall in progress. I take my car in for recall of faulty piston oil rings that can cause engine damage, stalling, or fire. The dealers inspect and stated it was not the right sound. I take it back to mechanic and was informed I should contact you all Cause they are refusing to do the right diagnostic.

My vehicle recently idled roughly and shut off at low speeds and while stopped at intersections on my way to work. I brought it to an authorized Kia dealership the very next day. After researching my VIN, I discovered Kia Safety Recall #SC336 (NHTSA Campaign 25V099), which identifies a piston oil ring defect known to cause excessive oil consumption and internal engine damage. I promptly brought my vehicle to the dealership specifically to address this recall. However, the dealership did not complete recall-related repairs. Instead, they determined—without sufficient justification—that my vehicle’s issues were not related to the recall, but to a "crush washer". My vehicle exhibits the exact symptoms outlined in the recall, including excessive oil consumption, rough engine operation, and stalling. The dealership then attempted to attribute the oil consumption to a crush washer on the oil drain plug, despite there being no visible signs of oil leakage under my vehicle at any time. This explanation does not reasonably account for the level of oil loss I have experienced or the internal engine condition. According to official recall documentation filed with the NHTSA, the defect involves improperly manufactured piston oil rings that can damage cylinder walls, leading to excessive oil consumption, abnormal engine noise, rough operation, and ultimately engine failure or stalling. The recall further warns that continued operation may result in engine seizure and loss of drive power. Independent automotive reports confirms that this defect has affected over 137,000 vehicles, including 2021 Kia Seltos models, and in many cases requires full engine replacement due to internal damage caused by faulty piston rings. Additionally, documented consumer complaints describe the same pattern I have experienced—excessive oil consumption with no external leaks, worsening engine performance, and dealerships attributing the issue elsewhere despite clear alignment with the recall defect.