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2021 Kia Seltos

Owner reports · Recalls · Investigations

More warning signs than most Seltos years

Owner complaints for the 2021 Kia Seltos are substantially higher than the model-year median of 45.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 88 of 367 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 223 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports6 fire reports7 injury reports

What owners actually said

367 reports
Mileage unknown · Jul 25, 2026
Engine

Just purchased a used 2021 KIA seltos with about 45k miles. I did my research and checked prior if there were any major issues. Since it showed zero recalls and received relatively good reviews I thought it would be a safe and reliable vehicle. I was wrong.I had the vehicle for only about three months when I noticed the check en…

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Just purchased a used 2021 KIA seltos with about 45k miles. I did my research and checked prior if there were any major issues. Since it showed zero recalls and received relatively good reviews I thought it would be a safe and reliable vehicle. I was wrong.I had the vehicle for only about three months when I noticed the check engine light come on while driving on the freeway. It was solid, however, I thought it was better to be safe than sorry and started to look for an exit. While driving up a freeway interchange the car suddenly started to lose speed. I pressed the accelerator but couldn’t get any power to the engine. As the car started to slow rapidly I pulled over to a narrow strip of the road. This was a dangerous stretch of the freeway because there was virtually no shoulder and cars were accelerating to merge up the rising ramp on the stack. After I came to a stop I put the car in park and turn it off. I then tried to restart the engine but had no luck. The engine would crank but would not start. I was now stuck and getting anxious as traffic began to steadily increase. Cars were flying by at high speeds less than a foot away. I had no choice but to call for a tow truck and patiently wait. I sat there praying that nobody would hit my car. I was fortunate to be safely towed to a service center.The technician performed a borescope and found severe scoring on the cylinder walls directly relating to defective piston rings. The improperly heat-treated piston rings chipped and literally carved deep grooves into the block dropping the compression causing the car to sputter and die.The engine has internal damage and will not start. Needs a new long block (Engine replacement). There is a recall on these piston rings.The dealership sent in their inspection including compression test and borescope images showing the groves and scoring on the cylinder walls. KIA is refusing to cover cost because the car is out of warranty. Safety recalls never expire with warranty!!!!!!

NHTSA ODI #11752762

Mileage unknown · Jul 22, 2026
Engine

Car was driving absolutely fine, no dash lights no signs of distress for 1.5 years then suddenly out of the blue it made a "weird noise" -no lights on dash board, and it went away. Two days later my daughter was sitting in a fast-food line and the car just died. They had to push her out of the line. She turned the car off and …

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Car was driving absolutely fine, no dash lights no signs of distress for 1.5 years then suddenly out of the blue it made a "weird noise" -no lights on dash board, and it went away. Two days later my daughter was sitting in a fast-food line and the car just died. They had to push her out of the line. She turned the car off and when she turned it back on it started up and she drove home. We made an appointment to have it looked at but with in two days before getting to the appointment it happened again, same thing different place so she drove it home. it was looked at by Pep-Boys they told us it needs a new engine. Referred us to the recall of the Seltos 2021. We then towed it to Kia Dealership and they have confirmed it is the engine and that it needs to be replaced. The car is doing exactly what the recall was specified for and they are asking us to pay because the vin number of my daughter's car is not included in the batch of vin numbers recalled. My daughter's safety was compromised by the faulty manufacturing, the car has less than 60 thousand miles on it. We are the second owner, bought at Carvana and was certified by Carvana. I wanted to file this report to ensure all options have been explored for KIA to be held accountable for the repairs. Luckily my daughter was not hurt or endanger, but it could have easily been another story.

NHTSA ODI #11752002

25,000 miles · Jul 20, 2026
Engine

The contact's daughter owns a 2021 Kia Seltos. The contact stated that the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The contact stated that one quart of engine oil or more needed to be added after an oil change had been performed. The vehicle was not diagnosed or repaired by an i…

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The contact's daughter owns a 2021 Kia Seltos. The contact stated that the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The contact stated that one quart of engine oil or more needed to be added after an oil change had been performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure with NHTSA Campaign Number: 21V259000 (Engine); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.

NHTSA ODI #11751473

Mileage unknown · Jul 19, 2026
EnginePower Train

My 2021 Kia Seltos 1.6L Turbo GDI is experiencing a severe safety hazard involving catastrophic internal engine failure. The vehicle aggressively consumes its oil supply, running critically low within 1 to 2 weeks. On July 6, 2026, a certified Kia dealership pressure-tested the engine and formally documented "NO EXTERNAL LEAKS,"…

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My 2021 Kia Seltos 1.6L Turbo GDI is experiencing a severe safety hazard involving catastrophic internal engine failure. The vehicle aggressively consumes its oil supply, running critically low within 1 to 2 weeks. On July 6, 2026, a certified Kia dealership pressure-tested the engine and formally documented "NO EXTERNAL LEAKS," while confirming the spark plugs are entirely "OIL COATED" due to severe internal burning. The dealership noted on the invoice that the vehicle was "9,000 miles due" for service. I must explicitly clarify that this mileage gap occurred because the engine burns through its oil so rapidly that standard interval changes became meaningless; I was forced to continuously top off the engine manually out-of-pocket with store-bought oil just to keep it from running dry and seizing while driving. Otherwise, all other oil changes were consistently done at Kia dealerships, and this excellent service history was even explicitly acknowledged and noted by a Kia Consumer Care representative on a recorded line. Furthermore, the engine builds extreme crankcase blow-by pressure that actively forces oil vapor out of the oil filler cap. This defect creates an immediate risk of sudden engine seizure, highway stalling, or an engine bay fire. Kia Corporate Consumer Affairs has refused to authorize safety repairs or diagnostic testing under TSB ENG222, issuing a blanket denial while ignoring an imminent safety failure diagnosed by their own technician.

NHTSA ODI #11751424

Mileage unknown · Jul 17, 2026
Engine

My engine is damaged and needs replacement. My car starting stalling, when I put the car in reverse the car would stop working, the car starting vibrating and my check engine light came on. When I took it to Southwest Kia dealership, they pulled the recall and stated that the symptoms I was experiencing were what was described i…

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My engine is damaged and needs replacement. My car starting stalling, when I put the car in reverse the car would stop working, the car starting vibrating and my check engine light came on. When I took it to Southwest Kia dealership, they pulled the recall and stated that the symptoms I was experiencing were what was described in the recall. However, the warranty has refused to repair the recall. I have been without a car for almost 6 weeks. The warranty keeps saying my VIN is not associated with the recall.

NHTSA ODI #11751005

96,070 miles · Jul 16, 2026
Engine And Engine Cooling

The contact owns a 2021 Kia Seltos. The contact stated that while driving uphill at 45 MPH, the check engine warning light illuminated. The contact attempted to pull over, and the vehicle experienced engine failure. An independent mechanic or dealer was not contacted. The vehicle was not taken to an independent mechanic or deale…

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The contact owns a 2021 Kia Seltos. The contact stated that while driving uphill at 45 MPH, the check engine warning light illuminated. The contact attempted to pull over, and the vehicle experienced engine failure. An independent mechanic or dealer was not contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact checked the oil, and there was no oil on the dipstick even though the vehicle had received an oil change two months earlier. The contact called a friend to top off the engine oil. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. The contact was informed that the vehicle had been repaired in 2021 before owning the vehicle. The approximate failure mileage was 96,070.

NHTSA ODI #11750929

Mileage unknown · Jul 14, 2026
Engine

The car has less than 50,000 miles on it and the transmission is malfunctioning. Something about the dual clutch system losing protection. It has lost more than 70%. I knew there was a problem when the car reported transmission temp hot.

NHTSA ODI #11750394

Mileage unknown · Jul 7, 2026
Electrical SystemEnginePower Train

My Kia has been stalling, shaking, and just driving extremely badly for the past year. This day, I was driving on 55, and the car just stopped and stalled in the middle of highway near Berwyn, IL. This was extremely dangerous and could have honestly been life threatening. I pulled over, turned the car off and on, and was safely …

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My Kia has been stalling, shaking, and just driving extremely badly for the past year. This day, I was driving on 55, and the car just stopped and stalled in the middle of highway near Berwyn, IL. This was extremely dangerous and could have honestly been life threatening. I pulled over, turned the car off and on, and was safely able to drive it to Berwyn Kia. Unfortunately, this was not the only time that this has occurred and I’m assuming will not be the last. In addition, I was charged $500+ to replace piston rings that were recalled on other models that were not recalled on my model, even though the same year was recalled.

NHTSA ODI #11748897

Mileage unknown · Jul 5, 2026
Engine

The oil pan is consistently out of oil. It burns up. Causing the engine to stall, shake or grind at times. We have been having this problem for 2 years now. Taken it to 2 different dealerships. They confirmed it needs a new engine however Kia will not replace it for us. It is a known problem with these vehicles and there i…

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The oil pan is consistently out of oil. It burns up. Causing the engine to stall, shake or grind at times. We have been having this problem for 2 years now. Taken it to 2 different dealerships. They confirmed it needs a new engine however Kia will not replace it for us. It is a known problem with these vehicles and there is a lawsuit currently going on. We have receipts from dealerships, we have been stranded on the side of the road many times and can not drive it due to risk of fire or engine seizing. We used to keep oil in the car at all times and check it frequently. Now we are afraid to drive it and damage it any more. We have done all the recalls and because the one recall was a piston ring system update, we aren't covered under the recall then. The system must be faulty. We do get a check engine light or oil light on when the car stalls, otherwise we just have to keep watching the oil that keeps disappearing. Kia has denied us the new engine after asking for an Out-of-Warranty Goodwill Breakdown for the car. The first owner went 10,000 miles without seeing a dealership and we did as well when we first bought it. The problems started at 57,700 miles. The car is junk and they wanted to give us a deal on the new engine $7,750 out the door. WOW, it's not our fault the engine or the piston rings burn the oil and are burning the engine up. Kia is at fault, their cars are crappy.

NHTSA ODI #11748383

Mileage unknown · Jun 29, 2026
Unknown Or OtherCrashInjury

I am unsure what part of my car malfunctioned. I had my foot on the brake when my car began to surge forward and accelerate itself, crashing me into a tree because the steering completely stopped working as well. It is available for inspection upon request. My safety and the safety of others was put at risk because I was in the …

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I am unsure what part of my car malfunctioned. I had my foot on the brake when my car began to surge forward and accelerate itself, crashing me into a tree because the steering completely stopped working as well. It is available for inspection upon request. My safety and the safety of others was put at risk because I was in the middle of the street. The problem has been confirmed by an independent service center. A couple days after the incident, the same exact malfunction happened to an employee at the independent service center. The vehicle was lightly inspected by the manufacturer but there isn't a concise conclusion as to what caused the issue. There was not any warning lamps or messages before the incident. My airbags did not deploy during the incident even though there was significant damaged to the body of the car. A couple days prior to the incident, I was at a complete stop at a traffic light. As I had my foot on the brake, the car began to surge and jerk forward itself.

NHTSA ODI #11747313

Official recalls

2

25V099000 · Engine And Engine Cooling:engine:hard Parts Internal/mechanical

Feb 17, 2025

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Consequence & remedy

Consequence: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

21V259000 · Engine

Apr 13, 2021

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Consequence & remedy

Consequence: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ25001 · Kia 25V099 Piston Oil Ring Recall Effectiveness

Opened Aug 6, 2025 · Closed Dec 18, 2025

Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the engine causing a loss of motive power or fire. This AQ was opened in response to consumer complaints alleging of an ineffective remedy, inconsistent inspection results to determine whether an engine replacement was needed, and the unavailability of recall remedies. On August 11, 2025, an Information Request (IR) was issued to Kia requesting: 1) why the inspection test was revised from requiring a ‘cold’ engine to a ‘warm’ engine; 2) why the recall remedy was suspended from April 30, 2025 to May 7, 2025; 3) how Kia notified customers of the recall remedy suspension and the need to re-test engines that failed the ‘cold’ engine test; 4) the number of post-recall remedy complaints alleging engine or other engine related failures; and 5) the warranty coverage Kia is offering to vehicles that passed either inspection tests. On September 10, 2025, Kia responded to NHTSA’s IR: Kia reported the change in temperature from ‘cold’ to ‘warm’ engine testing was done to increase accuracy. The inspection test uses diagnostic tools that detects abnormal engine vibrations to identify damaged engines. From the initial launch of the Technical Service Bulletin (TSB) on April 4, 2025 through April 28, 2025, ‘cold’ engine testing resulted in a higher-than-expected failure rate when compared to the pre-recall warranty claim rate. This discrepancy led Kia to re-evaluate its inspection test and found that performing the inspection on a ‘cold’ engine can result in imprecise test results due to normal cold-start vibrations. Kia revised the inspection to ‘warm’ engine testing to minimize vibration interference. Kia sampled the field and performed a comparative analysis between ‘cold’ and ‘warm’ engine testing, and validated that ‘warm’ engine testing was more accurate in identifying damaged engines. Kia also reported the suspension of the recall remedy was due to a software error in the diagnostic tool, which was introduced in concert with the April 29, 2025 launch of the TSB that revised the inspection from ‘cold’ to ‘warm’ engine testing. The software error resulted in all inspection tests reporting false positives for a damaged engine. On April 30, 2025, Kia suspended the remedy until May 7, 2025, which was when the software error was corrected with the release of the latest TSB and software update. The recall remedy remains available to eligible customers. Kia reported owners were not mailed letters concerning the suspension to the recall remedy. Kia reasoned since it resolved the issue faster than it would have taken to draft and mail letters, Kia did not want to create unnecessary customer confusion involving an issue that would have already been addressed upon receipt of a letter. Kia also determined that mailing letters about re-testing engines was unnecessary since those vehicles were already at the dealer awaiting engine replacement. In most instances, Kia Customer Care agents would respond to customer inquiries related to the recall, including remedy availability, dealer issues, and questions about differing test results. Kia provided ODI a review of engine related consumer complaints received on post recall-remedied vehicles. Kia did not find any common patterns or trends related to those complaints following completion of the recall, as the complaints included issues that were unrelated to the subject defect. To aid in the diagnosis of whether a complaint is related to the recall, the remedy includes the installation of a software program, the Piston-ring Noise Sensing System (PNSS), that monitors the engine for unusual noise patterns (an indicator of potential damage to the piston oil rings), and alerts the customer by flashing the check engine light and setting Diagnostic Trouble Code (DTC) P1327. Kia confirmed that it is not offering any specific warranty coverage for this recall. Instead, Kia has instructed dealers to replace the engine, at no cost to the customer, with no time or mileage limitation, following the installation of the PNSS software and the presence of DTC P1327. On September 4, 2025, Kia issued Subsequent Repair Action (SRA) # SC336YZ, which provided engine diagnosis and replacement instructions for vehicles with a potentially related complaint following completion of the recall. Under this SRA, customers whose vehicles set DTC P1327 will have their engine replaced. If DTC P1327 is not set and it is unclear whether the issue is related to the recall, dealers are instructed to contact Kia's Technical Assistance Center to ensure the issue is appropriately handled. Kia notes that any issues determined to be unrelated to the recall are subject to the 10-year / 100,000-mile Powertrain warranty for original purchasers and a 5-year / 60,000-mile Limited Basic Warranty for subsequent purchasers. In summary, Kia identified the insufficiencies of its initial inspection test that led to a pause to its recall campaign, explained why it did not mail letters to affected customers about the paused campaign or revised inspection test, reviewed existing consumer complaints that did not identify any potential trends related to the recall, and identified its warranty coverage for any vehicles exhibiting qualifying engine symptoms. After review of Kia’s response to the IR, ODI has determined that no further action from Kia is necessary at this time, and ODI will close this AQ investigation accordingly. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.