NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
295 reports54,000 miles · Aug 2, 2018
Electrical SystemStructureInjury
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT TOOK THE VEHICLE TO DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVENUE SW, SOUTH CHARLESTON, WV 25303) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 18V338000 (STRUCTURE, ELECTRICAL SYSTEM), BUT THE CONTACT STATED THAT THE REMEDY FAILED. THE CONTACT STATED THAT THE POWER SLIDING …
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TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT TOOK THE VEHICLE TO DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVENUE SW, SOUTH CHARLESTON, WV 25303) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 18V338000 (STRUCTURE, ELECTRICAL SYSTEM), BUT THE CONTACT STATED THAT THE REMEDY FAILED. THE CONTACT STATED THAT THE POWER SLIDING DOOR DID NOT AUTO-REVERSE AND CRUSHED THE CONTACT'S UPPER ARM. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11115430
19,500 miles · Jul 12, 2018
Tires
TL* THE CONTACT OWNS A 2016 KIA SEDONA EQUIPPED WITH KUMHO CRUGEN TIRES, SIZE: 235/65R17 (NA). WHEN THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) FOR AN ALIGNMENT, THE CONTACT WAS INFORMED THAT THE BELTS WERE SEPARATING FROM THE THREAD ON ALL THE TIRES. THE TIRES WERE CHANGED…
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TL* THE CONTACT OWNS A 2016 KIA SEDONA EQUIPPED WITH KUMHO CRUGEN TIRES, SIZE: 235/65R17 (NA). WHEN THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) FOR AN ALIGNMENT, THE CONTACT WAS INFORMED THAT THE BELTS WERE SEPARATING FROM THE THREAD ON ALL THE TIRES. THE TIRES WERE CHANGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,500.
NHTSA ODI #11110969
65,000 miles · Jul 5, 2018
Structure
THIS IS AN ONGOING INCIDENT AND ISSUE. THE MOTOR ON THE SLIDING DOORS IS NOT HIGH QUALITY AND GOES OUT VERY QUICKLY. IN MY CASE IN LESS THAN 2 YEARS, IN OTHER CASES I HAVE READ ONLINE SOME ARE IN LESS THAN A YEAR. WHEN THE MOTOR IS GOING OUT, THE DOORS WILL MAKE A LOUD NOISE UPON CLOSING AND APPEAR CLOSED. HOWEVER THEY ARE NOT P…
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THIS IS AN ONGOING INCIDENT AND ISSUE. THE MOTOR ON THE SLIDING DOORS IS NOT HIGH QUALITY AND GOES OUT VERY QUICKLY. IN MY CASE IN LESS THAN 2 YEARS, IN OTHER CASES I HAVE READ ONLINE SOME ARE IN LESS THAN A YEAR. WHEN THE MOTOR IS GOING OUT, THE DOORS WILL MAKE A LOUD NOISE UPON CLOSING AND APPEAR CLOSED. HOWEVER THEY ARE NOT PROPERLY LATCHED AND THEREFORE NOT PROPERLY SECURING THE PASSENGERS INSIDE.
NHTSA ODI #11109707
54,166 miles · Jun 26, 2018
Electrical SystemUnknown Or Other
POWER SLIDING DOORS MAKE LOUD GRINDING NOISES WHEN CLOSEING AND OPENING. IN ADDITION THE POWER SLIDING DOORS CONTINUED TO CLOSE ON ME WHILE I WAS TRYING TO PUSH IT BACK OPEN. CAR WAS PARKED IN THE DRIVEWAY AND OFF, MY FRONT PASSENGER PRESSED THE OVERHEAD PSD BUTTON BEFORE HE REALIZED THE KIDS HADN'T FINISHED CLIMBING OUT.
NHTSA ODI #11103952
Mileage unknown · Jun 24, 2018
Unknown Or Other
KIA HAS HAD A MINIMAL OF 9 ATTEMPTS TO RECTIFY MY BLINKERS NOT WORKING AND WHEN WORKING, THEY DID SO INCORRECTLY. THE DOORS WERE ALSO OPENING WITHOUT COMMAND AND SOMETIMES THE OPEN DOOR LIGHT INDICATES THE DOORS ARE OPEN WHEN NOT. THEY HAVE NOT BEEN ABLE TO FIX THIS. THEY HAVE MADE IT CLEAR THEY WISH TO CONTINUE TO DO THIS AND K…
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KIA HAS HAD A MINIMAL OF 9 ATTEMPTS TO RECTIFY MY BLINKERS NOT WORKING AND WHEN WORKING, THEY DID SO INCORRECTLY. THE DOORS WERE ALSO OPENING WITHOUT COMMAND AND SOMETIMES THE OPEN DOOR LIGHT INDICATES THE DOORS ARE OPEN WHEN NOT. THEY HAVE NOT BEEN ABLE TO FIX THIS. THEY HAVE MADE IT CLEAR THEY WISH TO CONTINUE TO DO THIS AND KIA EXECUTIVES LEAD MECHANIC IS IN AGREEMENT WITH ME THEY SHOULD HAVE RECALLED THIS VEHICLE AFTER THE FIRST TIME IT HAPPENED. THE DOORS OPEN WHEN MOVING AND NOT MOVING. I HAVE PLENTY OF VIDEO RECORDINGS TO VERIFY.
NHTSA ODI #11103652
300 miles · Jun 23, 2018
Structure
THE VAN SLIDING DOORS DO NOT CLOSE PROPERLY. WHEN DRIVING, THE DOOR AJAR ALERT WILL LIGHT UP ON THE DASHBOARD. WE HAVE TO STOP THE CAR AND PUSH ON THE DOORS TO GET THEM TO CLOSE COMPLETELY. THE DOORS MAKE A LOUD GROANING SOUND WHEN THEY ARE CLOSING AND DO NOT CLOSE ALL THE WAY. THE DOORS WILL RE-OPEN EVEN AFTER YOU HAVE …
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THE VAN SLIDING DOORS DO NOT CLOSE PROPERLY. WHEN DRIVING, THE DOOR AJAR ALERT WILL LIGHT UP ON THE DASHBOARD. WE HAVE TO STOP THE CAR AND PUSH ON THE DOORS TO GET THEM TO CLOSE COMPLETELY. THE DOORS MAKE A LOUD GROANING SOUND WHEN THEY ARE CLOSING AND DO NOT CLOSE ALL THE WAY. THE DOORS WILL RE-OPEN EVEN AFTER YOU HAVE ATTEMPTED TO CLOSE THE DOOR.
NHTSA ODI #11103557
7,500 miles · Jun 7, 2018
Unknown Or Other
THE POWER SLIDING DOORS HAVE CRUSHED ME TO THE POINT OF BRUSING MY RIBS. THEY DID NOT RETRACT WITH ME IN THE DOORWAY. SLIDING POWER DOORS FAIL TO RETRACT WHEN PRESSURE IS APPLIED AND SOMETIMES SPONTANEOUSLY CLOSE WITHOUT BUTTONS PUSHED OR HANDLES BEING TOUCHED (VEHICLE WAS SOLD TO US WITH DOCUMENTED DOOR NOISE ISSUES THAT WAS U…
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THE POWER SLIDING DOORS HAVE CRUSHED ME TO THE POINT OF BRUSING MY RIBS. THEY DID NOT RETRACT WITH ME IN THE DOORWAY. SLIDING POWER DOORS FAIL TO RETRACT WHEN PRESSURE IS APPLIED AND SOMETIMES SPONTANEOUSLY CLOSE WITHOUT BUTTONS PUSHED OR HANDLES BEING TOUCHED (VEHICLE WAS SOLD TO US WITH DOCUMENTED DOOR NOISE ISSUES THAT WAS UNDISCLOSED TO US) DOORS WILL ALSO ALERT THAT THEY ARE OPEN WHILE DRIVING. DOORS CAN NOT BE OPENED UNLESS VAN IS IN PARK. WE HAVE HAD TO PULL OVER ON THE INTERSTATE PUT VAN IN PARK OPEN AND RECLOSE DOORS TO GET THE ALARM TO TURN OFF. ALL INTERMITTEN ISSUES THAT CANNOT BE DUPLICATED BUT HIGHLY UNSAFE
NHTSA ODI #11100310
49,000 miles · Dec 4, 2017
Exterior Lighting
WAS DRIVING ON AN INTERSTATE HIGHWAY AT NIGHT WHEN SUDDENLY THE DASHBOARD LIGHTS WENT OUT. AFTER A FEW SECONDS, THE HEADLIGHTS WENT OUT AS WELL. THIS WAS DEFINITELY A LIFE-THREATENING SITUATION! IT HAPPENED ON A 2200 MILE TRIP AND NECESSITATED CHANGING PLANS, MOTEL RESERVATIONS, AND ARRIVING LATE AT THE DESTINATION, BECAUSE..…
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WAS DRIVING ON AN INTERSTATE HIGHWAY AT NIGHT WHEN SUDDENLY THE DASHBOARD LIGHTS WENT OUT. AFTER A FEW SECONDS, THE HEADLIGHTS WENT OUT AS WELL. THIS WAS DEFINITELY A LIFE-THREATENING SITUATION! IT HAPPENED ON A 2200 MILE TRIP AND NECESSITATED CHANGING PLANS, MOTEL RESERVATIONS, AND ARRIVING LATE AT THE DESTINATION, BECAUSE... IT WAS THE WEEKEND (NO SERVICE AVAILABLE) AND WE HAD TO DRIVE ONLY IN DAYLIGHT HOURS. TAKING IT TO A KIA DEALER ASAP, BUT AM EXPECTING AN "WE CAN'T FIND ANYTHING WRONG BECAUSE IT'S AN INTERMITTENT PROBLEM." RESPONSE.
NHTSA ODI #11052308
25,964 miles · Nov 16, 2017
Fuel/propulsion SystemService BrakesVehicle Speed ControlCrash
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHE…
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WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
NHTSA ODI #11046496
26,000 miles · Nov 13, 2017
VisibilityVisibility/wiper
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE SUN ROOF SPONTANEOUSLY SHATTERED WHILE DRIVING 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JEFFREY KIA (30900 GRATIOT AVE, ROSEVILLE, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER W…
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TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE SUN ROOF SPONTANEOUSLY SHATTERED WHILE DRIVING 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JEFFREY KIA (30900 GRATIOT AVE, ROSEVILLE, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *BF UPDATED 8/13/18*JB
NHTSA ODI #11045567
Official recalls
4Aug 10, 2022
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Consequence & remedy
Consequence: A vehicle rollaway increases the risk of a crash and injury.
Remedy: Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
Sep 17, 2021
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence & remedy
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
Additional source detail variants (2)
Electrical System:software
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
Exterior Lighting:turn Signal
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
Feb 19, 2019
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Consequence & remedy
Consequence: If a child is in a child seat in the front seat, a broken ODS wiring harness will not prevent the front passenger air bag from deploying in the event of a crash, increasing the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will remove the wire harness clip to prevent the wiring harness from breaking. If the harness is found damaged, the front passenger seat cushion will be replaced. These repairs will be performed free of charge. The recall began March 19, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC175.
May 23, 2018
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence & remedy
Consequence: If the door closes on an occupant, there is an increased risk of an injury.
Remedy: Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
Additional source detail variants (2)
Electrical System:software
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence: If the door closes on an occupant, there is an increased risk of an injury.
Remedy: Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
Structure:body:door
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence: If the door closes on an occupant, there is an increased risk of an injury.
Remedy: Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗