2016 Kia Sedona

Air conditioning became less cool over the summer. Early October 2024, slight rattling noise heard in engine on acceleration. Approximately a week later, the battery died and was replaced. In the following days, rattling noise became louder and also heard a tapping sound. No warning lights, check engine light, etc. Taken to a local mechanic who inspected and informed us the timing chain is nearly completely worn and it has rubbed a hole in the side of the engine. A complete engine replacement is needed!

Car would not accelerate while driving, while this did not cause an accident in this incident there was definitely the potential for that outcome. Upon inspecting the vehicle, found the vehicle was low on oil by 4 quarts, and no warning lights were on indicating there was a problem with the vehicle. Monitored the vehicle over the next several days to determine if there were any visible oil leaks and there was not. Further inspection by the dealership confirmed there was no visible oil leak and was followed by an oil consumption test by the dealership. Dealership determine that 2 quarts of oil were consumed by the engine over the course of 1,000 mile which is indicates a failure of the test and problems within the engine.

On [XXX], my vehicle overheated and started to leek coolant. This happened while driving at about 65 MPH with my family. No check engine lights came up just noted that the HVAC started to blow hot air and then the vehicle shutdown making difficult to break. I remembered that received a letter from Kia on May 26, 2014 that extended the warranty to 15 years / 180,000 miles for this type of issues - warranty number WYT039. I took it to a Kia dealership in Puerto Rico to get service and they diagnose the vehicle with the same issue as stated in the letter. However, Kia claims that they can't do the work because it is in Puerto Rico and I will have to take to USA mainland. I argue that federal law covers Puerto Rico for Safety Recalls and Warranty information and that they can discriminate for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle's engine and electrical system appear to have failed, resulting in a fire originating from the engine compartment. The vehicle is currently at a salvage yard and available for inspection upon request. How was your safety or the safety of others put at risk? The fire occurred while my wife was picking up our children from school. Fortunately, they were able to exit the vehicle safely, but the incident posed a significant risk to their safety and could have resulted in severe injury or death. The vehicle was completely engulfed in flames and is now unusable. Has the problem been reproduced or confirmed by a dealer or independent service center? The specific issue leading to the fire has not yet been reproduced or confirmed by a dealer or service center. However, the vehicle had been previously serviced by Gilman Honda on March 12, 2024, due to a loud grinding noise and issues with the air conditioning, for which I was charged $855. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by Kia or any other manufacturer representative. I have opened a case with Kia, and they are aware of the incident and have expressed interest in inspecting the vehicle. My insurance company has been informed, but they have not inspected the vehicle. The vehicle has not been inspected by the police. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights or messages indicating a potential problem immediately before the fire. However, the vehicle had been experiencing intermittent grinding noises and air conditioning malfunctions, which were brought to the attention of the service department on March 12, 2024.

On May 10, 2024 my van all of sudden started to jerk, stall and then die. My husband was able to make it to the side of the road before it died, but barely. There was no warning, no oil pressure lights, no engine lights nothing. It was running fine and then it wasn't. We took it to a shop because Valley Kia of Modesto was slammed. The mechanic at the shop told us we needed to make sure there was oil in the vehicle as there was none. I told them that I'm always keeping up with my oil. They repaired it and it cost close to $3,000. Then one month later on September 8, 2024. my husband and I are driving and out of the blue this time it starts to make a clinking noise, stall and die on us. It died on the highway and my husband was able to keep it rolling to the side of the road. Again, no warning, no oil pressure light, no signal light, no warning at all. Once we are safe, my husband checks the oil, there is none in the engine. We had only drove 2,446 miles in total from when we picked up the van from the shop on August 6th. From August 6th to September 8th and only 2,446 miles later all of of the oil the mechanic put in the van was gone. I took it to Valley KIA of Modesto and they tried to say it was the other mechanic's fault. I explained that there is an underlying issue with the vehicle causing it to use up so much oil and no warning or anything. There was never any oil leaks under the vehicle, oil leaking out of the engine, or smoke coming out of the tailpipe. Nothing to indicate something was wrong. Now they tell me I need a new engine and is not willing to admit that there is an extended warranty on the oil pressure switch due to it malfunctioning. They did admit that they can tell the check engine light is not registering that the engine is bad or showing any indication it's not running right. Now I have a KIA Sedona that needs a new engine due to faulty sensors and some other underlying issue of extreme oil consumption.