2005 Kia Sedona

I RECEIVED A FACTORY SAFETY RECALL NOTICE IN THE MAIL TODAY CONCERNING MY 2005 KIA SEDONA MINIVAN. I PURCHASED IT IN FORT WALTON BEACH, FLORIDA WHILE STATIONED AT EGLIN AFB, FL. I RECEIVED MILITARY ORDERS TO MOVE TO MINOT AFB, NORTH DAKOTA AND FOUND THAT THERE ISN'T A KIA DEALER WITHIN 286 MILES OR 5 1/2 HOURS. THERE IS AN AUTHORIZED KIA SERVICE LOCATION IN MINOT, ND AT DON BESSETTE MOTORS BUT CAN ONLY USE THEM FOR EMERGENCY FACTORY SERVICE. THE FACTORY RECALL CONDITION STATES THAT IN FREEZING CONDITIONS, WHICH NORTH DAKOTA FALLS INTO THAT CATEGORY, CAN CAUSE THE THROTTLE CABLE TO FREEZE DURING NORMAL OPERATION ALLOWING THE VEHICLE TO MAINTAIN OR ACCELERATE SPEEDS WITHOUT WARNING AND MAY CAUSE A CRASH. I WOULD LIKE TO HAVE THE KIA MOTOR COMPANY TO EITHER AUTHORIZE ME TO HAVE MY CAR WORKED ON HERE IN MINOT OR HAVE MY CAR TOWED TO THE NEAREST KIA DEALER AT THEIR EXPENSE AND HAVE IT FIXED. I WORK IN TRANSPORTATION FOR THE MILITARY AND HAVE NEVER HEARD OF SUCH RESISTANCE FROM A CAR COMPANY TO FIX A MISTAKE ON ONE OF THEIR OWN CARS. THANK YOU. *JB

I AM THE OWNER OF A 2004 KIA SEDONA. APPROXIMATLEY THREE MONTHS AGO, WE RECEIVED NOTICE OF A RECALL ON THE VEHICLE. IT WAS IMMEDIATELY TAKEN IN TO HAVE THE REPAIRS MADE - OR SO WE THOUGHT. WHEN WE RETURNED TO GET THE VEHICLE WE WERE TOLD THAT IT NEEDED REPAIR, BUT THE MANUFACTURER WOULD NOT PROVIDE THE DEALER - BILL JACOBS - JOLIET, IL - WITH THE PARTS NECESSARY FOR THE REPAIR. AS OF TODAY'S DATE 9-7-05 THE VEHICLE HAS NOT BEEN REPAIRED. I HAVE MADE COMPLAINTS TO KIA, NUMEROUS CALLS TO THE DEALER AND EACH TIME WE ARE TOLD THE PARTS ARE EXPECTED ON A BOAT THE NEXT DAY AND AMAZINGLY THEY NEVER ARRIVE. *JB

DT: AFTER THE OWNER PURCHASED THE VEHICLE ON JULY 2 2005, SHE RECEIVED A RECALL LETTER ON JULY 9 2005. THE RECALL NUMBER WAS 05V329000. IT WAS ABOUT THE THROTTLE CABLE STICKING. THE OWNER WAS UPSET BECAUSE AT THE TIME OF PURCHASE, THE DEALERSHIP DID NOT MAKE HER AWARE OF ANY RECALLS ON THE VEHICLE. THE OWNER BELIEVES THAT IF A CAR HAS A SERIOUS SAFETY PROBLEM, THE CAR SHOULD NOT BE SOLD UNTIL REPAIRED. THIS SHOULD BE A LAW. CARS SHOULD NOT BE SOLD WHEN THEY HAVE OUTSTANDING RECALLS. THE OWNER IS CONCERNED THAT SOME PEOPLE AFTER PURCHASING THE VEHICLE, WOULD NOT PAY ATTENTION TO THESE RECALL LETTERS THAT ARRIVE SHORTLY AFTER PURCHASE AND THEY COULD END UP IN AN ACCIDENT DUE TO SOMETHING THAT SHOULD BE REPAIRED BEFORE THE CAR IS SOLD. *JB

ON 2 SEPARATE OCCASIONS, MY NEW 2005 KIA SEDONA, WITH 4300 MILES ON IT, HAS SHUT DOWN WHILE TRAVELING THE 1ST TIME AT AROUND 40 MPH, AND THE LATEST TIME TRAVELING DOWN I10 OUTSIDE OF TUCSON, AZ WITH 3 KIDS AND 2 OTHER ADULT PASSENGERS, TRAVELING AT ABOUT 65 MPH. WE PULLED TO THE SIDE OF THE ROAD AND TRIED TO RESTART CAR. AFTER 5-10 MINUTES, THE CAR RESTARTED, WAS PUT IN DRIVE, AND MOVED A FEW FEET BEFORE SHUTTING DOWN AGAIN. THIS TIME IT DIDN'T RESTART AND WE TRIED TO CALL THE 800 TOW NUMBER THAT KIA GAVE US. WE COULDN'T GET THROUGH TO ANYONE, SO THE AZ HIGHWAY PATROL GOT A TOW TRUCK THERE IN 5 MINUTES. NOT ONLY ARE WE OUT 300.00 FOR THE COST OF THE TOW, BUT IT HAS BEEN SITTING AT THE DEALERSHIP SINCE 08/22/2005. THEY SAID THAT THEY WON'T GIVE US A RENTAL CAR SO WE HAD TO RENT ONE OURSELVES AT THE DEALERSHIP. I SPOKE TO THE MANAGER JOHN ON THE SATURDAY FOLLOWING AND HE SAID HE DIDN'T KNOW WHAT THE DIAGNOSIS WAS AND THERE WAS NOBODY IN SERVICE ON SATURDAY, BUT HE WOULD CALL ME ON MONDAY MORNING(TODAY) AND HAVE SOMEONE "ON IT" FIRST THING IN THE MORNING. I RECEIVED NO CALL. I CALLED AROUND 5:00 PM TO FIND IT WAS JOHN'S DAY OFF AND HE WOULD BE RETURNING TUESDAY MORNING. I WAS THEN TRANSFERRED TO A "SERVICE TECH" WHO PULLED UP ON HIS COMPUTER THE DIAGNOSTIC OF MY CAR. HE SAID THAT THEY HAD OR IS SUPPOSED TO ORDER A NEW REAR ENGINE MOUNT. HE SAID THAT HE DIDN'T KNOW HOW LONG THE PART WOULD BE BECAUSE IT LOOKED LIKE THEY HAD TO GET IT FROM JAPAN(HQ), AND ALSO DIDN'T KNOW HOW LONG IT WOULD TAKE TO INSTALL OR WHY THAT WOULD BE MAKING THE CAR SHUT DOWN. I AM VERY CONCERNED ABOUT THE WHOLE SITUATION, AND DON'T FEEL COMFORTABLE DRIVING A CAR THAT NEEDS TO HAVE A PART REPLACED AFTER 4000 MILES, THAT KEEPS THE ENGINE FROM FALLING OFF THE FRAME OF MY CAR, ESPECIALLY WITH INFANTS IN MY CAR. PLEASE ADVISE ME ON MY RIGHTS(IF ANY), AND CONTACT ME ASAP AT THE PHONE NUMBER PROVIDED. THANKS FOR ANY HELP AND CONCERN. *JB

DT: THE CONSUMER OWNS A 2005 KIA SEDONA. SHE PURCHASED THE VEHICLE ON 6-20-05, AND TWENTY MINUTES AFTER SHE DROVE THE CAR OFF THE LOT, THE RADIO QUIT WORKING ALONG WITH THE IGNITION LIGHT ILLUMINATING. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALERSHIP, AND THEY COULD NOT SERVICE THE CAR THAT DAY BUT MADE AN APPOINTMENT TO COME BACK ON 6-22-05. THE DEALERSHIP KEPT THE VEHICLE FOR THREE DAYS. ON 7-26-05 THE BRAKE WENT ALL THE WAY TO THE FLOOR AND MADE A LOUD TICKING NOISE WHILE TURNING. THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP FOR REPAIRS, AND THEY RESURFACED THE BRAKES AND THE IGNITION. ON 7-31-05 THE BRAKES FAILED. THE CONSUMER TRIED TO PUMP THE BRAKES AND THEY WOULD NOT CATCH. TO KEEP FROM HITTING THE VEHICLE IN FRONT, SHE VEERED TO THE LEFT AND RAN ONTO THE MEDIAN, CAUSING TWO BLOW OUTS ON THE DRIVER'S FRONT AND REAR. THE CONSUMER HAD THE VEHICLE TOWED TO AAA, AND THEY REPLACED ONE OF THE TIRES AND PLACED THE SPARE ON THE VEHICLE. THERE WHERE NO INJURIES IN THIS ACCIDENT. ALSO, ONE OF THE TIRES IN THE ACCIDENT LOOKED AS IF SOMEONE HAD TAKEN A KNIFE AND CUT THE TIRE. THE CUT WAS SO CLEAN THAT THE DEALERSHIP REFUSED TO REPAIR THE TIRE OR THE RIM. THE CONSUMER HAD TO BUY A NEW TIRE AND RIM. ON 8-18-05 THE VAN WAS TAKEN BACK TO KIA,. THE CONSUMER WAS GIVEN A RENTAL CAR. THE CONSUMER HAD GOTTEN THE VEHICLE BACK ON AUGUST 28, 2005. ON 8-19-05 THE CONSUMER RECEIVED A RECALL LETTER CONCERNING THE GAS PEDAL AND BRAKING PROBLEMS. *AK (11/30/05) THE EMISSION LIGHT HAD COME ON AND SMOKE WAS SEEN COMING FROM UNDER THE VEHICLE, THERE WAS A LOUD TICKING SOUND HEARD WHEN TURNING THE STEERING AND A COIL WAS REPAIRED AS A RESULT, THE GREASE SEAL LEAKED AND THERE WAS A HESITATION WHEN THE VEHICLE KICKED INTO GEAR. *SC

DT: 2005 KIA SEDONA. THE CAR WAS BOUGHT IN MAY, AND IT STALLED INTERMITTENTLY. THE FIST TIME VEHICLE STALLED WAS IN JULY. CONSUMER'S HUSBAND WAS DRIVING AND WHEN APPROACHING A LIGHT THE CAR STALLED. NO INDICATOR LIGHTS CAME ON. SECOND TIME THAT VEHICLE STALLED WAS WHILE DRIVING ON I95 AND SLOWING DOWN 20 -25 MPH. AGAIN,NO INDICATOR LIGHT CAME ON AT THIS TIME. TOOK VEHICLE TO THE DEALERSHIP, AND THEY COULD NOT DUPLICATE THE PROBLEM. A THIRD TIME THE CAR STALLED, BUT IT WAS RESTARTED IMMEDIATELY. CRANKED THE CAR AND IT ONLY STAYED FOR JUST A FEW SECONDS. THIS HAPPENED AT LEAST TWICE. . THE CONSUMER MADE IT TO A GAS STATION AND PUT MORE GAS INTO THE GAS TANK WHICH SHOWED A LITTLE OVER TANK. STARTED BACK UP AND DROVE HOME. THE FORTH TIME, WHILE DRIVING ON A HILL HIT THE GAS PEDAL AND THERE WAS A DECREASE IN ACCELERATION AND VEHICLE STALLED. THE CAR HAD AT LEAST TANK OF GAS. NO INDICATOR LIGHT CAME ON PRIOR TO THE CAR STALLING. *AK

DT: CALLER SAID AT 4950 MILES VEHICLE STARTED WOBBLING. THIS HAPPENED WHEN APPLYING THE BRAKES TO SLOW DOWN. WHEN HE TOOK IT TO THE DEALER, THEY SAID THE ROTORS WERE WARPED, AND HAD THEM REPLACED. CURRENTLY, AT 8490 MILES IS HAVING THE SAME PROBLEM. HE HAS NOT GONE BACK TO THE DEALER YET. MANUFACTURER HAS NOT BEEN CONTACTED YET. THE FIRST TIME WAS ON 7-27-05 THE SECOND TIME WAS ON 8-20-05.*AK

DT: RECEIVED A RECALL 05V232000 BACK IN EARLY JUNE FOR KIA SEDONA. CONTACTED THE DEALER THREE TIMES. THEY HAVE DONE AN INSPECTION FOR THE RECALL, BUT DID NOT HAVE THE PARTS. CONTACTED THE MANUFACTURER TWICE, THEY SAID DEALER SHOULD HAVE PARTS BY JULY 8TH, 2005. CONTACTED THEM AGAIN , AND WERE THEY WERE ON A NATION WIDE BACK ORDER, AND SHOULD BE DELIVERED SOME TIME IN AUGUST. *AK *NM