2005 Kia Sedona

I AM THE OWNER OF A 2004 KIA SEDONA. APPROXIMATLEY THREE MONTHS AGO, WE RECEIVED NOTICE OF A RECALL ON THE VEHICLE. IT WAS IMMEDIATELY TAKEN IN TO HAVE THE REPAIRS MADE - OR SO WE THOUGHT. WHEN WE RETURNED TO GET THE VEHICLE WE WERE TOLD THAT IT NEEDED REPAIR, BUT THE MANUFACTURER WOULD NOT PROVIDE THE DEALER - BILL JACOBS - JOLIET, IL - WITH THE PARTS NECESSARY FOR THE REPAIR. AS OF TODAY'S DATE 9-7-05 THE VEHICLE HAS NOT BEEN REPAIRED. I HAVE MADE COMPLAINTS TO KIA, NUMEROUS CALLS TO THE DEALER AND EACH TIME WE ARE TOLD THE PARTS ARE EXPECTED ON A BOAT THE NEXT DAY AND AMAZINGLY THEY NEVER ARRIVE. *JB

DT: THE CONSUMER MADE A COMPLAINT ON JUNE 30TH, 2005 FOR HIS KIA. HE RECEIVED A RECALL FOR THE PROBLEM, KIA HAS HAD THE VEHICLE FOR OVER WEEKS. BEFORE THE CONSUMER TOOK IT THERE THEY ASSURED HIM THEY HAD THE PART IN STOCK. HE CONTACTED THE DEALER SERVICE MANAGER, AND THE MANUFACTURER. AMY REPRESENTING THE MANUFACTURER SAID THEY WERE SETTING THE PART ASIDE WITH HIS NAME ON IT AND THAT WAS 10 DAYS AGO. THE DEALER STILL DOES NOT HAVE THE PART. THE RECALL IS FOR THE BEARING ASSEMBLY ON BOTH REAR WHEELS. *JB

DT: ON JUNE 13, 2005 CONSUMER RECEIVED A RECALL 05V232000, AND THE CALLED THE DEALERSHIP. AT THAT POINT HE WAS WAITING ON THE PARTS TO COME IN. ON JUNE 20,2005 AMY AT KIA IN CARTERSVILLE CALLED THE CONSUMER AND INFORMED HIM THAT THE PARTS WERE IN AND THEY WERE RESERVED IN HIS NAME. ON JUNE 29,2005 HE CALLED TO ARRANGE FOR THE VEHICLE TO BE TAKEN IN AND HAVE THE RECALL WORK DONE. WHEN HE ARRIVED AT THE DEALERSHIP THEY INFORMED HIM THAT THERE WERE NO PARTS. HE THEN CALLED ALVINA AT CONSUMER AFFAIRS AT KIA AND WAS TOLD THAT THEY COULD NOT GET THE PARTS. THE NUMBER FOR KIA: 800-333-4542 EXTENSION 45935, THAT IS THE MANAGER FOR CONSUMER AFFAIRS, ALVINA.*AK