NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
26 reportsClear category filterMileage unknown · Nov 7, 2007
Electrical SystemService Brakes, Hydraulic
2002 KIA SEDONA ABS LIGHT ILLUMINATED. MECHANIC DETERMINED THAT THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. CONSUMER VEHICLE WAS NOT INVOLVED IN THE RECALL. MECHANIC WAS UNABLE TO REPAIR THE CONSUMER'S VEHICLE. *KB THE MECHANIC WAS NOT ABLE TO REPAIR THE VEHICLE, BECAUSE KIA WOULD NOT RELEASE COMPUTER INFORMATION FOR THE…
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2002 KIA SEDONA ABS LIGHT ILLUMINATED. MECHANIC DETERMINED THAT THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. CONSUMER VEHICLE WAS NOT INVOLVED IN THE RECALL. MECHANIC WAS UNABLE TO REPAIR THE CONSUMER'S VEHICLE. *KB THE MECHANIC WAS NOT ABLE TO REPAIR THE VEHICLE, BECAUSE KIA WOULD NOT RELEASE COMPUTER INFORMATION FOR THE NECESSARY DIAGNOSTICS. THE CONSUMER CALLED SEVERAL OTHER DEALERSHIP AND THEY WERE NOT VERY ACCOMDATING. THE HEADLIGHTS FAILED TWICE. THE BATTERY AND BELTS HAD TO BE REPLACED AND THE AC WAS RUNNING LOW. THE CONSUMER BELIEVED THERE MAY BE SOME TYPE OF PROBLEM WITH THE ALTERNATOR. *JB
NHTSA ODI #10208370
Mileage unknown · Feb 15, 2007
Electrical SystemService Brakes, Hydraulic
THIS IS THE 2ND ALTERNATOR AND BATTERY TO BE REPLACED. FIRST ONE WAS AT 40K MILES, AND WAS COVERED UNDER WARRANTY. THEY TRIED TO GET ME TO PAY FOR THE NEW BATTERY, BUT I INSISTED THAT SINCE THEIR FAULTY PART CAUSED THE BATTERY TO DIE, THEY SHOULD REPLACE AT NO COST. I BOUGHT THE CAR TO THE DEALER THINKING THE ALTERNATOR WOULD…
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THIS IS THE 2ND ALTERNATOR AND BATTERY TO BE REPLACED. FIRST ONE WAS AT 40K MILES, AND WAS COVERED UNDER WARRANTY. THEY TRIED TO GET ME TO PAY FOR THE NEW BATTERY, BUT I INSISTED THAT SINCE THEIR FAULTY PART CAUSED THE BATTERY TO DIE, THEY SHOULD REPLACE AT NO COST. I BOUGHT THE CAR TO THE DEALER THINKING THE ALTERNATOR WOULD STILL BE COVERED, IT IS NOT. I REFUSED FOR THEM TO REPLACE, SINCE THERE IS AN OBVIOUS PROBLEM WITH THEIR ALTERNATORS. THE SERVICE REP. AGREED THAT THE 2ND ALTERNATOR SHOULD HAVE LASTED FOR THE LIFE OF THE CAR. I BOUGHT THE CAR TO ANOTHER MECHANIC WHO HAS NOW INFORMED THAT THE WIRE TO THE ALTERNATOR WAS FRIED/ROTTED/BURNT/ OFF. THIS IS DUE TO THE WAY THE VAN IS DESIGNED. IT IS APPARENTLY TOO CLOSE TO THE EXHAUST AND HAS CAUSED THE WIRE TO BURN OFF. THIS IS NOW A MAJOR JOB, AND HIS EXPERIENCE TELLS HIM THAT THIS WILL HAPPEN AGAIN. ALSO, HE HAS ADVISED THAT HE HAS SEEN A LOT OF PROBLEMS WITH THE BRAKES ON THESE VANS. I THOUGHT IT WAS JUST OURS THAT NEEDED 3 SETS OF NEW BRAKES FOR LESS THAN 75K MILE ON THE CAR. THE AVERAGE LIFE OF BRAKES ON THIS VEHICLE IS LESS THAN 25K. MORE IMPORTANTLY, THE ALTERNATOR WIRING IS DEFECTIVE AND WILL UNDOUBTEDLY CAN BE A CAUSE FOR A FIRE. *NM
NHTSA ODI #10182729
47,022 miles · Apr 20, 2006
Service Brakes, Hydraulic
DT*: THE CONTACT STATED WHILE DRIVING ON NORMAL ROAD CONDITIONS THE VEHICLE PRESENTED VIBRATIONS WHEN THE BRAKES WERE APPLIED. THE KIA DEALERSHIP DID NOT HAVE A SERVICE CENTER ON ITS PREMISES AND THE CONTACT WAS REFERRED TO A DIFFERENT MANUFACTURER SERVICE CENTER. THE BRAKE ROTORS WERE RESURFACED, BUT THE VIBRATION CONTINUED. …
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DT*: THE CONTACT STATED WHILE DRIVING ON NORMAL ROAD CONDITIONS THE VEHICLE PRESENTED VIBRATIONS WHEN THE BRAKES WERE APPLIED. THE KIA DEALERSHIP DID NOT HAVE A SERVICE CENTER ON ITS PREMISES AND THE CONTACT WAS REFERRED TO A DIFFERENT MANUFACTURER SERVICE CENTER. THE BRAKE ROTORS WERE RESURFACED, BUT THE VIBRATION CONTINUED. AS A RESULT, THE DEALERSHIP REFERRED THE CONTACT TO A DIFFERENT SERVICE CENTER WERE THE BRAKE ROTORS WERE RESURFACED AGAIN. THE VIBRATION PERSISTED. A CONSUMER PROTECTION AGENCY WAS ALERTED AND REQUIRED THE LOCAL SERVICE DEALER TO RESURFACE THE BRAKE ROTORS ON THREE ADDITIONAL OCCASIONS. THIS STILL DID NOT REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE ROTORS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE CONTINUES TO BE DRIVEN IN ITS CURRENT CONDITION, BUT AWAY FROM OPEN ROADS IN ORDER TO REDUCE THE ACCIDENT RISK PRESENTED BY THE DEFECTIVE ROTORS. UPDATED 9/15/2006 - *NM
NHTSA ODI #10155799
Mileage unknown · Dec 14, 2005
Air BagsElectrical SystemEquipment
IN 11/04 MY ABS LIGHTS WENT ON IN MY 02 KIA SEDONA. I TOOK THE VAN TO GET NEW BRAKES AND WAS TOLD THAT I NEEDED TO TAKE IT TO THE DEALERSHIP BECAUSE THE ABS SENSOR WAS BROKEN IN PIECES ON THE DRIVER SIDE WHEELS. IN 8/05 MY AIR BAG LIGHT CAME ON IN THE DASH AND STAYED ON. BEFORE I COULD GET MY CAR IN TO DEALERSHIP, I WAS DRIVING…
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IN 11/04 MY ABS LIGHTS WENT ON IN MY 02 KIA SEDONA. I TOOK THE VAN TO GET NEW BRAKES AND WAS TOLD THAT I NEEDED TO TAKE IT TO THE DEALERSHIP BECAUSE THE ABS SENSOR WAS BROKEN IN PIECES ON THE DRIVER SIDE WHEELS. IN 8/05 MY AIR BAG LIGHT CAME ON IN THE DASH AND STAYED ON. BEFORE I COULD GET MY CAR IN TO DEALERSHIP, I WAS DRIVING HOME FROM WORK IN EARLY 9/05 GOING OVE AN OVERPASS WHEN MY CAR JUST DIED AND LOST ALL POWER. I WAS TOLD THAT MY MASTER FLOW SENSOR WENT BAD AND NEEDED A NEW ONE (WARRANTY). THEY ALSO REPLACED THE SEAT BELT SENSOR IN THE DRIVERS SIDE TO TAKE CARE OF THE AIR BAG LIGHT.2 DAYS LATER MY AIRBAG LIGHT CAME BACK ON. IN 12/05 MY ABS LIGHT CAME ON AGAIN ALONG WITH THE WARNING BEEP. I CALLED MY DEALERSHIP AND GOT APPT. FOLLOWING TUESDAY. I WAS TOLD IT SHOULD BE SAFE TO DRIVE UNTIL THEN. BOTH HEADLIGHTS ALSO WENT OUT. NOW WHEN APPLYING BRAKE MY BRAKE GOES DOWN GRINDS, ADJUST THEN GOES ALL THE WAY DOWN . GOT CAR TO DEALERSHIP TUES AM. IN THE AFTERNOON RECEIVED CALL 1 YR OLD BATTERY IS LEAKING ACID DUE TO FAULTY ALTERNATOR (SENDING TOO MUCH POWER OUT. WAS TOLD MUST REPLACE BATTERY SO THAT DEALERSHIP MAY COMPLETE DIAGNOSIS. WAS TOLD BY DEALERSHIP KIA ONLY WARRANTIES MAIN ISSUE NOT ANY ADDITIONAL ITEMS DAMAGED BY MAIN ISSUE. RECEIVED CALL A LITTLE WHILE AGO, TOLD BAD ALTINATOR NEEDS BATTERY FAULTY SEAT BELT SENSOR NOW IN PASSENGER SEAT BELT (3 MONTHS AGO WAS DRIVERS SIDE ALSO MY HEADLIGHTS ARE BOTH BLOWN - YES FAULTY ALTENATOR MOST LIKELY CAUSED THIS. I WAS ALSO TOLD THAT MY NEW BRAKES (REPLACED IN AUG 05 AT LESS THAN 3000 MI AGO) ARE WORE THIN AND NEED RELACEMENT ALONG WITH ROTORS WHICH NOW HAVE GROOVES IN THEM AND THEY ARE ALSO TO THIN. I HAVE NOW REPLACED THE BRAKES 4 TIMES ON A VEHICLE THAT IS 4 YRS OLD AND BEING TOLD MUST REPLACE ONCE AGAIN. *NM
NHTSA ODI #10145225
46,876 miles · Nov 10, 2005
Electrical SystemEngine And Engine CoolingEquipment
CONSUMER BELTS SQUEAL, SLIDDING DOOR DRAGS, PULLEY WAS REPLACED AT 7744 MILES. *TS ***NO ANSWER REQUIRED*** THE PULLEY AND BELT HAVE BEEN REPLACED 10 TIMES. THE ALTERNATOR SEIZED WHILE THE VEHICLE WAS BEING DRIVEN. THE A/C FAN MADE LOUD NOISES. THE SLIDING DOOR DRAGGED. THE EMERGENCY BRAKE WOULD NOT HOLD, THE DEALER ADJUST…
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CONSUMER BELTS SQUEAL, SLIDDING DOOR DRAGS, PULLEY WAS REPLACED AT 7744 MILES. *TS ***NO ANSWER REQUIRED*** THE PULLEY AND BELT HAVE BEEN REPLACED 10 TIMES. THE ALTERNATOR SEIZED WHILE THE VEHICLE WAS BEING DRIVEN. THE A/C FAN MADE LOUD NOISES. THE SLIDING DOOR DRAGGED. THE EMERGENCY BRAKE WOULD NOT HOLD, THE DEALER ADJUSTED IT THREE TIMES THEN FINALLY REPLACED. AN INTERNAL SHORT IN THE FUSE CLOCK CAUSED THE VEHICLE NOT TO START. THE VEHICLE STALLED INTERMITTENLTY BUT THE DEALER WAS UNABLE TO DUPLICATE THE STALLING. THE POWER WINDOWS WOULD STICK AND MAKE NOISE, THE DEALER LUBED IT AND REPLACED THE REGULATOR. THE REAR HATCH RUSTED AROUND HANDLE AND HAD TO BE REPAIRED/REFINISHED TWICE. THE EXHAUST MANIFOLD RACKED. OIL LEAKED FROM OIL FILTER. THE FRONT AND REAR WIPERS FAILED. THE SLIDING DOOR HANDLE BROKE. THE DASH LIGHTS ILLUMINATED DUE TO BROKEN BAD SWITCH CONTACTS. THE ROTORS WARPED. THE A/C WAS BLOWING WHEN IT WASN'T ON AND SOMETIMES IT BLEW OUT WARM AIR. THE REAR SEAT ARM REST WILL NOT STAY DOWN. THE THRESHOLD ON THE LEFT SIDE IS CRACKED. *NM
NHTSA ODI #10143219
55,000 miles · Jun 23, 2005
Service Brakes, Hydraulic
I OWN A 2002 KIA SEDONA. YESTERDAY I TOOK IT IN TO THE DEALER FOR THE 15TH TIME DUE TO A CHECK ENGINE LIGHT. I ALSO ASKED THEM TO CHECK THE BRAKES SINCE THEY ARE PULSATING WHEN STOPPING, WHICH IS THE FOURTH TIME FOR THIS SPECIFIC PROBLEM. IT HAS BEEN JUST 19,000 MILES SINCE THE LAST ROTOR AND BRAKE CHANGE. THEY TOLD ME THAT THEY…
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I OWN A 2002 KIA SEDONA. YESTERDAY I TOOK IT IN TO THE DEALER FOR THE 15TH TIME DUE TO A CHECK ENGINE LIGHT. I ALSO ASKED THEM TO CHECK THE BRAKES SINCE THEY ARE PULSATING WHEN STOPPING, WHICH IS THE FOURTH TIME FOR THIS SPECIFIC PROBLEM. IT HAS BEEN JUST 19,000 MILES SINCE THE LAST ROTOR AND BRAKE CHANGE. THEY TOLD ME THAT THEY HAD DONE A "GOOD WILL" REPLACEMENT OF PARTS THE LAST TIME I BROUGHT IT IN AND THAT IT WILL COST $700.00 TO FIX THIS TIME. THEY SAID, "THERE WERE HOTSPOT AND WARPING NOTED THE LAST TIME YOU BROUGHT IT IN AND SINCE IT IS HAPPENING AGAIN, IT SHOWS A PATTERN OF HARD BREAKING." MY WIFE DRIVES THIS VEHICLE BACK AND FOURTH TO WORK 3 TIME A WEEK AND THENM IT IS ONLY USED AROUND TOWN SO I KNOW THAT IS NOT THE ISSUE. THEY ALSO STATED THAT ROTORS ON MINIVANS SHOULD ONLY LAST 18000-20000 MILES ANYWAY. I FEEL THAT THE SEDONA DOES NOT HAVE SUFFICIENT SIZED ROTORS FOR THE WEIGHT OF TE VEHICLE AND KIA SHOULD BE FORCED TO RECALL THE VEHICLES AND REPLACE ALL THE ROTORS WITH THE APPROPRIATE SIZE. IT IS A HAZARD SINCE IT COULS CAUSE THE BRAKES TO FAIL WHILE DRIVING WHICH COULD CAUSE AN ACCIDENT THAT MAY LEAD TO DEATH. KIA ALSO TOLD ME IF IT IS AT THE END OF THE WARRANTEE AND THE PART IS REPLACED, THE SECOND IT GOES PAST IT IS NO LONGER COVERED EVEN IF IT HAS ONLY BEEN 10 MILES SINCE IT WAS REPLACED.
NHTSA ODI #10126355
5,000 miles · May 27, 2005
Service Brakes, Hydraulic
FRONT DISCS BRAKES WARPING, APPEAS TO REOCCUR AT REGULAR INTERVALS. I TOOK MY KIA SEDONA TO HAVE THIS CORRECTED AT THE DEALER IN 12/1/02. IT HAD ITS ROTORS AND PADS REPLACED, BUT THE SAME PROBLEM REOCCURED WITH IN 5K MILES. I DID NOT TAKE SEDONA FOR SERVICE UNTILL IT GOT REALLY BAD ESPECIALY WHEN EXITING THE FREEWAY. BUY THIS TI…
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FRONT DISCS BRAKES WARPING, APPEAS TO REOCCUR AT REGULAR INTERVALS. I TOOK MY KIA SEDONA TO HAVE THIS CORRECTED AT THE DEALER IN 12/1/02. IT HAD ITS ROTORS AND PADS REPLACED, BUT THE SAME PROBLEM REOCCURED WITH IN 5K MILES. I DID NOT TAKE SEDONA FOR SERVICE UNTILL IT GOT REALLY BAD ESPECIALY WHEN EXITING THE FREEWAY. BUY THIS TIME MY BAKE WORRANTY HAD EXPIRED. MY BAD. THE DEALER STILL WORKED WITH ME AND RESUFACED THE ROTORS FOR A MINIMAL CHARGE. 3K MILES LATER ROTORS REWARP, AT THIS TIME I DECIDED TO PUSHES A SET OF NEW ROTORS, PADS AND ISTALL THEM MY SELF. THE SEDONA WORKED GREAT FOR 7K MILES THEN DISC BAKES REWARP.THIS TELLS ME THAT THE BRAKE ROTOS ARE UNDER ENGINEERED. SO WITH THIS IN MIND, I SENT MY OLD ROTORS TO BE RESURFACED, CROSSED DRILLED AND SLOTTED. WITH A NEW SET OF REGULAR PADS I REINSTALLED MY ROTORS AND PADS. SO FAR I GOT 35K MILES ON THESE BRAKES AND THEY STILL HAVE PLENTY OF MEAT WITH NO WARPING. MY KIA SEDONA HAS 50K MILES AND NO OTHER BRAKING PROBLEMS HAVE ACCURED.
NHTSA ODI #10122336
10,000 miles · Mar 8, 2005
Service Brakes, Hydraulic
THE INCIDENT STARTED PRIOR TO THIS DATE. IT STARTED WHEN MY VEHICLE HIT 10,000 MILES. I HEARD A RUMBLING IN THE BRAKES AND TOLD MY HUSBAND, HE THOUGHT I WAS CRAZY-THAT BRAKES DON'T GO AT 10,000 MILES, BUT SURE ENOUGH THEY DID. IT WAS COVERED UNDER KIA WARRANTY, THEY SAID THE ROTORS WERE WARPED AND THE BRAKES WERE SHOT. NOW …
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THE INCIDENT STARTED PRIOR TO THIS DATE. IT STARTED WHEN MY VEHICLE HIT 10,000 MILES. I HEARD A RUMBLING IN THE BRAKES AND TOLD MY HUSBAND, HE THOUGHT I WAS CRAZY-THAT BRAKES DON'T GO AT 10,000 MILES, BUT SURE ENOUGH THEY DID. IT WAS COVERED UNDER KIA WARRANTY, THEY SAID THE ROTORS WERE WARPED AND THE BRAKES WERE SHOT. NOW IN APRIL OF 04 AT ABOUT 22,000 MILES SAME THING AGAIN. KIA SAID ALL 4 SETS- FRONT AND REAT NEEDED REPLACEMENT AND IT WOULDN'T BE COVERED UNDER WARRANT-NORMAL WEAR AND TEAR. THEY WANTED TO CHARGE ME $600.00. I TOOK THE CAR TO GOODYEAR. THEY REPLACED ALL FOR $340.00. I TOOK THE ORIGINAL BRAKES AND THEY STILL HAD "MEAT" ON THEM. ANYHOW, AUG. 04 AT ABOUT 27,000 MILES UNDER GOODYEAR'S WARRANTY, ONCE AGAIN THE FRONT BRAKES HAD TO BE REPLACED. NOW IN FEB. 05, EVERYTIME I MADE A RIGHT HAND TURN THE RED BRAKE LIGHT WENT ON. AST FIRST I IGNORED IT THINKING IT WAS DEFECTIVE, BUT THEN I HEARD THE BRAKES RUMBLE. I BROUGHT IT BACK TO GOODYEAR AT ABOUT 34,000 MILES AND GOODYEAR ONCE AGAIN REPLACED THE FRONT BRAKES AND TOLD ME THAT THAT WAS THE LAST TIME THEY WERE REPLACING THE BRAKES. I WOULD HAVE TO BRING IT BACK TO KIA. NOW, I'M SURE IT'S GOING TO HAPPEN AGAIN, SINCE THERE IS A PATTERN. I'M TIRED OF THIS AND I'M SURE KIA WON'T BE COOPERATIVE. SO THIS LEADS ME TO YOU.*AK
NHTSA ODI #10112695
Mileage unknown · Mar 4, 2005
Service Brakes, HydraulicCrash
WE PURCHASED OUR VAN IN JUL OF 02. AFTER 6 MONTHS WE RETURNED THE VAN COMPLAINING ABOUT A SQUEELING NOISE FROM THE BRAKES. WE WERE TOLD THE BRAKES WERE OK. AT 24K MILES I NOTICED THE ROTORS WERE DULLAND THE REAR SHOES WERE WORN, I WAS TOLD THE ROTORS WERE GLAZED OVER AND NEED TO BE TURNED AND THE SHOES WERE WORN TO LESS THAN 50%…
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WE PURCHASED OUR VAN IN JUL OF 02. AFTER 6 MONTHS WE RETURNED THE VAN COMPLAINING ABOUT A SQUEELING NOISE FROM THE BRAKES. WE WERE TOLD THE BRAKES WERE OK. AT 24K MILES I NOTICED THE ROTORS WERE DULLAND THE REAR SHOES WERE WORN, I WAS TOLD THE ROTORS WERE GLAZED OVER AND NEED TO BE TURNED AND THE SHOES WERE WORN TO LESS THAN 50% LIFE, AND THEY WOULD NOT WARRENTY AFTER 12K MILES. I HAD THE ROTORS TURNED AND REPLACED THE PADS, A FEW WEEKS LATER WE NOTICED THE THE BRAKES WOULD PULSATE WHEN SLOWING DOWN FROM HIGHWAY SPEEDS. I TOOK TO DEALER THAT THE ROTORS WARPED. I REPLACED THE ROTORS AND PADS, AFTER 3K MILES THE PULSATEING HAPPENED AGAIN. IN OCT 04 WE HAD AN ACCIDENT I WAS REFFERED TO KIA CUSTOMER SERVICE AND WAS TOLD THAT THEY WOULD NOT WARRENTY ANYTHING BECAUSE I DID THE REPAIRS MYSELF, EVEN THOUGH I HAD A REOCCURING COMPLAINT ABOUT MY BRAKES BEFORE NOW. I REPLACED THE ROTORS AND WAS TOLD BY THE PARTS AND SERVICE AT THE DEALER THAT KIA INFORMS THEM NOT TO TURN THE ROTORS BUT REPLACE THEM, DUE TO OVER HEATING AND WARPING. I FEEL THAT IF THE DEALERSHIP AND KIA HAD REPAIRED MY BRAKES PROPERLY FROM THE BEGINING OUR ACCIDENT COULD HAVE BEEN AVOIDED. IN THE PAST 6 MONTHS THE BRAKES HAVE GONE TO THE FLOOR 3-4 TIMES AND THE DEALER WAS INFORMED OF THIS.*AK
NHTSA ODI #10112492
22,000 miles · Jan 10, 2005
Seat BeltsService Brakes, HydraulicCrash
CAR ACCELERATED ON HIS OWN AS A RESULT CAR WENT INTO MEDIAN, ALSO PASSENGER SIDE SEAT BELT SNAPPED. CAR WAS HEAVILY DAMAGED AS A RESULT OF THE CRASH. WENT FROM 10 TO 50MPH IN SECONDS. ALSO, BRAKE SYSTEM FAILED TO RESPOND. PREVIOUS REPORT FILED #10065882. *AK
NHTSA ODI #10106076
NHTSA investigations
3EA08017 · Steering Intermediate Shaft Binding
Opened Aug 28, 2008 · Closed Jul 1, 2009
Status: closed (inferred from source dates) · Steering
ODIS ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED AT A RELATIVELY HIGH FREQUENCY IN SALT-BELT STATES (5.9 PERCENT).HOWEVER, THE TESTS CONDUCTED BY ODI AND KIA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL EFFECT ON STEERING EFFORTS.IN ADDITION, ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT SHOWED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS AND WAS MORE OF A NUISANCE CONCERN. THERE HAS BEEN ONE ALLEGATION OF A MINOR CRASH RELATED TO THE ALLEGED DEFECT, INVOLVING A MY 2003 KIA SEDONA WITH 59,900 MILES.THE VEHICLE HAD BEEN CHECKED TWICE IN THE PREVIOUS NINE MONTHS BY A DEALER FOR COMPLAINTS OF STIFF STEERING AND THAT THE VEHICLE FELT LIKE IT WAS INTERMITTENTLY LOSING POWER ASSIST.THE CRASH OCCURRED AS THE DRIVER WAS ATTEMPTING TO MAKE A LEFT TURN WHILE TRAVELING AT APPROXIMATELY 20 MILES PER HOUR AND STRUCK A VEHICLE PARKED ON THE RIGHT SIDE OF THE STREET THAT THE VEHICLE WAS TURNING INTO. THE CRASH RESULTED IN MINOR INJURIES TO THE DRIVER. AFTER THE CRASH, IT WAS DETERMINED THAT THE INTERMEDIATE SHAFT WAS EXHIBITING SOME BINDING OF THE STEERING INTERMEDIATE SHAFT BEARINGS.WHILE THE ABSENCE OF ADDITIONAL CRASHES OR INJURIES DOES NOT MEAN THAT THERE IS NOT A SAFETY-RELATED DEFECT, THERE HAVE BEEN NO REPORTED ADDITIONAL CRASHES CAUSED BY THE ALLEGED DEFECT IN THE PAST THREE YEARS. THE RELEASE OF THE TECHNICAL SERVICE BULLETIN SHOULD ASSIST SERVICE PERSONAL IN DIAGNOSING THIS POTENTIAL PROBLEM LONG BEFORE IT BECOMES POTENTIALLY DANGEROUS.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-017 CLOSING REPORT.
PE08033 · Steering Binding
Opened Apr 28, 2008 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Steering
ON APRIL 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION PE08-033 TO INVESTIGATE COMPLAINTS ALLEGING STEERING BINDING IN MODEL YEAR 2002 THROUGH 2004 KIA SEDONA MINIVANS.KIA'S RESPONSE TO ODI'S REQUEST FOR INFORMATION IN PE08-033 INDICATED THAT CONCERNS WITH BINDING OF THE STEERING INTERMEDIATE SHAFT WERE FIRST IDENTIFIED AND INVESTIGATED IN AUGUST 2002, IN VEHICLES SOLD IN INDONESIA.THIS INVESTIGATION RESULTED IN THE ADDITION OF A STIFFENING RIB TO THE BEARING CAP SEAL.IN JUNE 2003, KIA AGAIN INVESTIGATED OWNER COMPLAINTS OF STEERING NOISE AND HIGHER THAN NORMAL STEERING RESISTANCE AND IN OCTOBER AND NOVEMBER OF 2003 DESIGN CHANGES TO THE SHAFT UNIVERSAL JOINT BEARINGS WERE MADE TO IMPROVE LUBRICANT RETENTION AND ELIMINATE WATER INTRUSION THAT COULD LEAD TO EARLY BEARING FAILURE.ACCORDING TO KIA, THE ALLEGED DEFECT RESULTS IN A PROGRESSIVE CHANGE IN STEERING EFFORT THAT SHOULD BE APPARENT TO THE DRIVER THROUGH NOISE AND GRADUAL CHANGES IN STEERING STIFFNESS LONG BEFORE THE CONDITION COULD BECOME DANGEROUS. ODI'S ANALYSES OF COMPLAINT AND WARRANTY DATA RELATING TO THE ALLEGED DEFECT SHOW THAT THE CONDITION IS OCCURRING AT SIGNIFICANTLY HIGHER RATES IN SALT-BELT STATES (NOTE:FOR PURPOSES OF THIS INVESTIGATION THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).THE WARRANTY RATE FOR REPLACEMENT OF THE STEERING INTERMEDIATE SHAFT IS 5.5% FOR VEHICLES SOLD IN THE SALT BELT AND 0.5% FOR THE REST OF THE UNITED STATES.THE COMPLAINT RATE FOR THE ALLEGED DEFECT IS 186.8 PER 100,000 VEHICLES IN THE SALT BELT AND 29.4 PER 1000,000 VEHICLES FOR THE REST OF THE UNITED STATES.THERE IS ONE ALLEGATION OF A CRASH RELATED TO THE ALLEGED DEFECT.A SUBJECT VEHICLE STRUCK TWO PARKED CARS WHILE ATTEMPTING TO MAKE A LEFT TURN, ALLEGEDLY RESULTING IN MINOR INJURIES TO THE DRIVER. ODI HAS UPGRADED THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA08-017) COVERING MY 2002 THROUGH 2004 KIA SEDONA VEHICLES SOLD OR CURRENTLY REGISTERED IN SALT BELT STATES TO ASSESS THE FREQUENCY AND TREND OF THE ALLEGED DEFECT AND ITS EFFECT ON STEERING EFFORT.
PE04067 · Throttle Cable Binding
Opened Sep 24, 2004 · Closed Jan 27, 2005
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:cables; Vehicle Speed Control:linkages
KIA PROVIDED INFORMATION DESCRIBING A WATER ENTRY POINT AT THE RUBBER SEALING BOOT LOCATED AT THE THROTTLE BODY END OF THE THROTTLE CABLE, ADVISING THAT WATER COULD ENTER THE CABLE SHEATH DURING NORMAL VEHICLE OPERATION.IN LOW TEMPERATURES, THE WATER FREEZES AND MAY IMPEDE THE MOVEMENT OF THE THROTTLE CABLE THEREBY PREVENTING AN OPEN THROTTLE FROM RETURNING TO THE CLOSED POSITION.A STUCK THROTTLE COULD INCREASE THE RISK OF A CRASH.TO PREVENT WATER INGRESS, KIA INCREASED THE CRIMPING FORCE OF THE CLAMP INSTALLED ON THE RUBBER BOOT FROM 2 TO 5 KILOGRAMS FORCE.THE ACTION TOOK PLACE IN APRIL 2004 AND OCCURRED IN CONNECTION WITH OTHER CHANGES TO THE THROTTLE CABLE SYSTEM.TO REMEDY THE VEHICLES BUILT BEFORE THIS DATE (ALL OF MY 2002 AND PART OF 2003), KIA WILL CONDUCT A SAFETY RECALL TO REPLACE THE DEFECTIVE CABLE WITH AN IMPROVED COMPONENT.CERTAIN RECALLED VEHICLES WILL ALSO HAVE AN ADDITIONAL CLIP INSTALLED TO ADDRESS A POTENTIAL CABLE DISENGAGEMENT CONCERN.SEE KIA'S JANUARY 17, 2005 PART 573 LETTER FOR NHTSA RECALL 05V013 (KIA RECALL SC-042) FOR FURTHER INFORMATION.NO ACTION IS BEING TAKEN ON VEHICLES BUILT AFTER APRIL 4, 2004.
Additional source detail variants (6)
Vehicle Speed Control:cables
KIA PROVIDED INFORMATION DESCRIBING A WATER ENTRY POINT AT THE RUBBER SEALING BOOT LOCATED AT THE THROTTLE BODY END OF THE THROTTLE CABLE, ADVISING THAT WATER COULD ENTER THE CABLE SHEATH DURING NORMAL VEHICLE OPERATION.IN LOW TEMPERATURES, THE WATER FREEZES AND MAY IMPEDE THE MOVEMENT OF THE THROTTLE CABLE THEREBY PREVENTING AN OPEN THROTTLE FROM RETURNING TO THE CLOSED POSITION.A STUCK THROTTLE COULD INCREASE THE RISK OF A CRASH.TO PREVENT WATER INGRESS, KIA INCREASED THE CRIMPING FORCE OF THE CLAMP INSTALLED ON THE RUBBER BOOT FROM 2 TO 5 KILOGRAMS FORCE.THE ACTION TOOK PLACE IN APRIL 2004 AND OCCURRED IN CONNECTION WITH OTHER CHANGES TO THE THROTTLE CABLE SYSTEM.TO REMEDY THE VEHICLES BUILT BEFORE THIS DATE (ALL OF MY 2002 AND PART OF 2003), KIA WILL CONDUCT A SAFETY RECALL TO REPLACE THE DEFECTIVE CABLE WITH AN IMPROVED COMPONENT.CERTAIN RECALLED VEHICLES WILL ALSO HAVE AN ADDITIONAL CLIP INSTALLED TO ADDRESS A POTENTIAL CABLE DISENGAGEMENT CONCERN.SEE KIA'S JANUARY 17, 2005 PART 573 LETTER FOR NHTSA RECALL 05V013 (KIA RECALL SC-042) FOR FURTHER INFORMATION.NO ACTION IS BEING TAKEN ON VEHICLES BUILT AFTER APRIL 4, 2004.
Vehicle Speed Control:cables
KIA PROVIDED INFORMATION DESCRIBING A WATER ENTRY POINT AT THE RUBBER SEALING BOOT LOCATED AT THE THROTTLE BODY END OF THE THROTTLE CABLE, ADVISING THAT WATER COULD ENTER THE CABLE SHEATH DURING NORMAL VEHICLE OPERATION.IN LOW TEMPERATURES, THE WATER FREEZES AND MAY IMPEDE THE MOVEMENT OF THE THROTTLE CABLE THEREBY PREVENTING AN OPEN THROTTLE FROM RETURNING TO THE CLOSED POSITION.A STUCK THROTTLE COULD INCREASE THE RISK OF A CRASH.TO PREVENT WATER INGRESS, KIA INCREASED THE CRIMPING FORCE OF THE CLAMP INSTALLED ON THE RUBBER BOOT FROM 2 TO 5 KILOGRAMS FORCE.THE ACTION TOOK PLACE IN APRIL 2004 AND OCCURRED IN CONNECTION WITH OTHER CHANGES TO THE THROTTLE CABLE SYSTEM.TO REMEDY THE VEHICLES BUILT BEFORE THIS DATE (ALL OF MY 2002 AND PART OF 2003), KIA WILL CONDUCT A SAFETY RECALL TO REPLACE THE DEFECTIVE CABLE WITH AN IMPROVED COMPONENT.CERTAIN RECALLED VEHICLES WILL ALSO HAVE AN ADDITIONAL CLIP INSTALLED TO ADDRESS A POTENTIAL CABLE DISENGAGEMENT CONCERN.SEE KIA'S JANUARY 17, 2005 PART 573 LETTER FOR NHTSA RECALL 05V013 (KIA RECALL SC-042) FOR FURTHER INFORMATION.NO ACTION IS BEING TAKEN ON VEHICLES BUILT AFTER APRIL 4, 2004.
Vehicle Speed Control
KIA PROVIDED INFORMATION DESCRIBING A WATER ENTRY POINT AT THE RUBBER SEALING BOOT LOCATED AT THE THROTTLE BODY END OF THE THROTTLE CABLE, ADVISING THAT WATER COULD ENTER THE CABLE SHEATH DURING NORMAL VEHICLE OPERATION.IN LOW TEMPERATURES, THE WATER FREEZES AND MAY IMPEDE THE MOVEMENT OF THE THROTTLE CABLE THEREBY PREVENTING AN OPEN THROTTLE FROM RETURNING TO THE CLOSED POSITION.A STUCK THROTTLE COULD INCREASE THE RISK OF A CRASH.TO PREVENT WATER INGRESS, KIA INCREASED THE CRIMPING FORCE OF THE CLAMP INSTALLED ON THE RUBBER BOOT FROM 2 TO 5 KILOGRAMS FORCE.THE ACTION TOOK PLACE IN APRIL 2004 AND OCCURRED IN CONNECTION WITH OTHER CHANGES TO THE THROTTLE CABLE SYSTEM.TO REMEDY THE VEHICLES BUILT BEFORE THIS DATE (ALL OF MY 2002 AND PART OF 2003), KIA WILL CONDUCT A SAFETY RECALL TO REPLACE THE DEFECTIVE CABLE WITH AN IMPROVED COMPONENT.CERTAIN RECALLED VEHICLES WILL ALSO HAVE AN ADDITIONAL CLIP INSTALLED TO ADDRESS A POTENTIAL CABLE DISENGAGEMENT CONCERN.SEE KIA'S JANUARY 17, 2005 PART 573 LETTER FOR NHTSA RECALL 05V013 (KIA RECALL SC-042) FOR FURTHER INFORMATION.NO ACTION IS BEING TAKEN ON VEHICLES BUILT AFTER APRIL 4, 2004.
Vehicle Speed Control
KIA PROVIDED INFORMATION DESCRIBING A WATER ENTRY POINT AT THE RUBBER SEALING BOOT LOCATED AT THE THROTTLE BODY END OF THE THROTTLE CABLE, ADVISING THAT WATER COULD ENTER THE CABLE SHEATH DURING NORMAL VEHICLE OPERATION.IN LOW TEMPERATURES, THE WATER FREEZES AND MAY IMPEDE THE MOVEMENT OF THE THROTTLE CABLE THEREBY PREVENTING AN OPEN THROTTLE FROM RETURNING TO THE CLOSED POSITION.A STUCK THROTTLE COULD INCREASE THE RISK OF A CRASH.TO PREVENT WATER INGRESS, KIA INCREASED THE CRIMPING FORCE OF THE CLAMP INSTALLED ON THE RUBBER BOOT FROM 2 TO 5 KILOGRAMS FORCE.THE ACTION TOOK PLACE IN APRIL 2004 AND OCCURRED IN CONNECTION WITH OTHER CHANGES TO THE THROTTLE CABLE SYSTEM.TO REMEDY THE VEHICLES BUILT BEFORE THIS DATE (ALL OF MY 2002 AND PART OF 2003), KIA WILL CONDUCT A SAFETY RECALL TO REPLACE THE DEFECTIVE CABLE WITH AN IMPROVED COMPONENT.CERTAIN RECALLED VEHICLES WILL ALSO HAVE AN ADDITIONAL CLIP INSTALLED TO ADDRESS A POTENTIAL CABLE DISENGAGEMENT CONCERN.SEE KIA'S JANUARY 17, 2005 PART 573 LETTER FOR NHTSA RECALL 05V013 (KIA RECALL SC-042) FOR FURTHER INFORMATION.NO ACTION IS BEING TAKEN ON VEHICLES BUILT AFTER APRIL 4, 2004.
Vehicle Speed Control:linkages
KIA PROVIDED INFORMATION DESCRIBING A WATER ENTRY POINT AT THE RUBBER SEALING BOOT LOCATED AT THE THROTTLE BODY END OF THE THROTTLE CABLE, ADVISING THAT WATER COULD ENTER THE CABLE SHEATH DURING NORMAL VEHICLE OPERATION.IN LOW TEMPERATURES, THE WATER FREEZES AND MAY IMPEDE THE MOVEMENT OF THE THROTTLE CABLE THEREBY PREVENTING AN OPEN THROTTLE FROM RETURNING TO THE CLOSED POSITION.A STUCK THROTTLE COULD INCREASE THE RISK OF A CRASH.TO PREVENT WATER INGRESS, KIA INCREASED THE CRIMPING FORCE OF THE CLAMP INSTALLED ON THE RUBBER BOOT FROM 2 TO 5 KILOGRAMS FORCE.THE ACTION TOOK PLACE IN APRIL 2004 AND OCCURRED IN CONNECTION WITH OTHER CHANGES TO THE THROTTLE CABLE SYSTEM.TO REMEDY THE VEHICLES BUILT BEFORE THIS DATE (ALL OF MY 2002 AND PART OF 2003), KIA WILL CONDUCT A SAFETY RECALL TO REPLACE THE DEFECTIVE CABLE WITH AN IMPROVED COMPONENT.CERTAIN RECALLED VEHICLES WILL ALSO HAVE AN ADDITIONAL CLIP INSTALLED TO ADDRESS A POTENTIAL CABLE DISENGAGEMENT CONCERN.SEE KIA'S JANUARY 17, 2005 PART 573 LETTER FOR NHTSA RECALL 05V013 (KIA RECALL SC-042) FOR FURTHER INFORMATION.NO ACTION IS BEING TAKEN ON VEHICLES BUILT AFTER APRIL 4, 2004.
Vehicle Speed Control:linkages
KIA PROVIDED INFORMATION DESCRIBING A WATER ENTRY POINT AT THE RUBBER SEALING BOOT LOCATED AT THE THROTTLE BODY END OF THE THROTTLE CABLE, ADVISING THAT WATER COULD ENTER THE CABLE SHEATH DURING NORMAL VEHICLE OPERATION.IN LOW TEMPERATURES, THE WATER FREEZES AND MAY IMPEDE THE MOVEMENT OF THE THROTTLE CABLE THEREBY PREVENTING AN OPEN THROTTLE FROM RETURNING TO THE CLOSED POSITION.A STUCK THROTTLE COULD INCREASE THE RISK OF A CRASH.TO PREVENT WATER INGRESS, KIA INCREASED THE CRIMPING FORCE OF THE CLAMP INSTALLED ON THE RUBBER BOOT FROM 2 TO 5 KILOGRAMS FORCE.THE ACTION TOOK PLACE IN APRIL 2004 AND OCCURRED IN CONNECTION WITH OTHER CHANGES TO THE THROTTLE CABLE SYSTEM.TO REMEDY THE VEHICLES BUILT BEFORE THIS DATE (ALL OF MY 2002 AND PART OF 2003), KIA WILL CONDUCT A SAFETY RECALL TO REPLACE THE DEFECTIVE CABLE WITH AN IMPROVED COMPONENT.CERTAIN RECALLED VEHICLES WILL ALSO HAVE AN ADDITIONAL CLIP INSTALLED TO ADDRESS A POTENTIAL CABLE DISENGAGEMENT CONCERN.SEE KIA'S JANUARY 17, 2005 PART 573 LETTER FOR NHTSA RECALL 05V013 (KIA RECALL SC-042) FOR FURTHER INFORMATION.NO ACTION IS BEING TAKEN ON VEHICLES BUILT AFTER APRIL 4, 2004.