2002 Kia Sedona

IN 11/04 MY ABS LIGHTS WENT ON IN MY 02 KIA SEDONA. I TOOK THE VAN TO GET NEW BRAKES AND WAS TOLD THAT I NEEDED TO TAKE IT TO THE DEALERSHIP BECAUSE THE ABS SENSOR WAS BROKEN IN PIECES ON THE DRIVER SIDE WHEELS. IN 8/05 MY AIR BAG LIGHT CAME ON IN THE DASH AND STAYED ON. BEFORE I COULD GET MY CAR IN TO DEALERSHIP, I WAS DRIVING HOME FROM WORK IN EARLY 9/05 GOING OVE AN OVERPASS WHEN MY CAR JUST DIED AND LOST ALL POWER. I WAS TOLD THAT MY MASTER FLOW SENSOR WENT BAD AND NEEDED A NEW ONE (WARRANTY). THEY ALSO REPLACED THE SEAT BELT SENSOR IN THE DRIVERS SIDE TO TAKE CARE OF THE AIR BAG LIGHT.2 DAYS LATER MY AIRBAG LIGHT CAME BACK ON. IN 12/05 MY ABS LIGHT CAME ON AGAIN ALONG WITH THE WARNING BEEP. I CALLED MY DEALERSHIP AND GOT APPT. FOLLOWING TUESDAY. I WAS TOLD IT SHOULD BE SAFE TO DRIVE UNTIL THEN. BOTH HEADLIGHTS ALSO WENT OUT. NOW WHEN APPLYING BRAKE MY BRAKE GOES DOWN GRINDS, ADJUST THEN GOES ALL THE WAY DOWN . GOT CAR TO DEALERSHIP TUES AM. IN THE AFTERNOON RECEIVED CALL 1 YR OLD BATTERY IS LEAKING ACID DUE TO FAULTY ALTERNATOR (SENDING TOO MUCH POWER OUT. WAS TOLD MUST REPLACE BATTERY SO THAT DEALERSHIP MAY COMPLETE DIAGNOSIS. WAS TOLD BY DEALERSHIP KIA ONLY WARRANTIES MAIN ISSUE NOT ANY ADDITIONAL ITEMS DAMAGED BY MAIN ISSUE. RECEIVED CALL A LITTLE WHILE AGO, TOLD BAD ALTINATOR NEEDS BATTERY FAULTY SEAT BELT SENSOR NOW IN PASSENGER SEAT BELT (3 MONTHS AGO WAS DRIVERS SIDE ALSO MY HEADLIGHTS ARE BOTH BLOWN - YES FAULTY ALTENATOR MOST LIKELY CAUSED THIS. I WAS ALSO TOLD THAT MY NEW BRAKES (REPLACED IN AUG 05 AT LESS THAN 3000 MI AGO) ARE WORE THIN AND NEED RELACEMENT ALONG WITH ROTORS WHICH NOW HAVE GROOVES IN THEM AND THEY ARE ALSO TO THIN. I HAVE NOW REPLACED THE BRAKES 4 TIMES ON A VEHICLE THAT IS 4 YRS OLD AND BEING TOLD MUST REPLACE ONCE AGAIN. *NM

1) BATTERY DISCHARGE OCCURED DURING SLOW SPEED DRIVING AND HOT CONDITIONS. VEHICLE STALLED AT INTERSECTION AND WAS ALMOST HIT SEVERAL TIMES. 2) SERVICE BULLETIN PUT OUT BY KIA CALLS FOR NEW ALTERNATOR, WITH SMALLER PULLEY AND ECM BATTERY COMPENSATION 3) KIA TECHNICAL SERVICE BULLETIN CALLS FOR A NEW ALTERNATOR WITH SMALLER PULLEY (65MM ->55MM) AND ECM BATTERY COMPENSATION REVISED.

RE:KIA SEDONA MINIVAN [XXX] WITH ABOUT 58,300 MILES. NO PRIOR PROBLEMS OF ANY KIND. ST COMPLAINT: ON EVENING OF FRIDAY, 12/31/04, A CLUNKING/GRINDING SOUND FROM RIGHT SIDE OF MY KIA SEDONA AT ABOUT 58,000 MILES GRABBED AND SEIZED THE RIGHT AXLE. ON 1/1/05 [SAT] I DROVE CAR TO LOCAL SRVCE CNTR. ON 1/3/05 [MONDAY] SRVC CNTR DIAGNOSED BURNT/BROKEN RIGHT AXLE WHEEL BEARINGS. ALTHO I TOLD SRVCE CNTR TO DO BRAKE SERVICE ON ALL 4 WHEELS BUT NOT WHEEL BEARINGS, AS I WANTED THAT WORK TO BE DONE BY MY KIA DEALERSHIP - MY LOCAL STATION REPLACED BRAKE PADS & RIMS AND HONED ROTORS AND REPLACED FRONT RIGHT AXLE WHEEL BEARINGS. TOW SERVICE TO KIA DEALERSHIP WAS CANCELLED BY ME AS A RESULT. 2ND COMPLAINT: ON WED, 1/5/05, I DROVE DAUGHTER AT 6:45 A.M. FROM BRONX TO HER LAGUARDIA HS IN MANHATTAN. NOTICED THAT CAR RADIO AND HEAD LIGHTS FLICKED ON & OFF WHILE DRIVING FOR MINUTES AT A TIME. LATER IN DAY, I DROVE TO BROOKLYN'S 99 STREET CLEANERS TO PICK UP MY MILITARY FIELD COAT AT 3:20 P.M. MINIVAN PARKED BUT ENGINE WOULD NOT TURN OVER & START. USED AUXILIARY BATTERY PACK [ABP] TO START ENGINE AND ENTERED BQEXPRESSWAY. CROSSING BROOKLYN BRIDGE TO MANHATTAN, ENGINE DIED. USED ABP TO START ENGINE AND ENTERED FDR DRIVE UP MANHATTAN TO HOME. CAR ENGINE DIED 3 MORE TIMES. AFTER 4 STALLS AND RE-STARTS WITH ABP, I KEPT ABP CONNECTED TO VEHICLE BATTERY AND, WITH ALL LIGHTS OFF IN DARKNESS FROM 4:30 P.M.-5:45 P.M., IN SLOW RUSH HOUR TRAFFIC, THE ABP KEPT CAR ALIVE TILL ARRIVAL AT LOCAL SRVCE CNTR. ALL FUSES CHECKED OKAY WHILE CAR BATTERY RECHARGED. DIAGNOSIS MADE THAT ALTERNATOR AND/OR REGULATOR NOT WORKING. HAVE PHONED KIA TOW SERVICE FOR PICK UP TO DEALERSHIP. VEHICLE HAS ABOUT 58,300 MILES ON IT. NB: I AM VERY SATISIFED WITH KIA CUSTOMER SERVICE AND KIA TOW SERVICE, WHOM I TELEPHONED ON 1/3/05 [AND THEN CANCELLED TOW] AND TODAY ON 1/6/05. *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

PROBLEMS: UNWANTED ACCELERATION; CLUNKING/SEIZING BRAKES/LIT AIRBAG WARNING LIGHT. MILEAGE: UNDER 58,000 MILES. KIA SEDONA 2002 VIN # [XXX]. ON AFTERNOON OF 12/31/04, I & PASSENGER DRIVE FROM NYC TO HARTFORD, CT. MINIVAN REPEATEDLY ACCELERATED TO 70-75 MPH ALONG HIGHWAY ROADS. I BRAKED TO REDUCE SPEED REPEATEDLY. UNSUCCESSFUL REPEATEDLY DESPITE KNOWLEDGE THAT STATE TROOPERS LOOKING FOR SPEEDERS ON NEW YEAR'S EVE. RETURNING FROM HARTFORD, CT TO NYC ON AFTERNOON, ON HIGHWAY ROADS, A LIGHT GRINDING SOUND FROM RIGHT SIDE OF CAR [SEEMED BOTH FRONT & REAR WHEELS] CAME ON WHENEVER I STEERED TO THE LEFT. NO SOUND IF DRIVING STRAIGHT OR TO RIGHT. CHECKED UNDER MINIVAN FOR LOOSE ANYTHING. SAW NOTHING. FELT TIRES AND STEEL WHEELS FOR HEAT, IF BRAKES ARE WEARING OR STICKING. FELT UNIFORM TEMPERATURES ON ALL TIRES AND WHEELS. CONDUCT MY BUSINESS IN HARTFORD, CT. DROVE HOME TO BRONX COUNTY, NY WITH PASSENGER. PICKED UP FAMILY OF 4 KIDS, 2 PARENTS TO DRIVE TO MOTHER-IN-LAW IN QUEENS COUNTY. DROP OFF PASSENGER AND PROCEED TO ROUTE 87 SOUTH. LEAVING ROUTE 87 SOUTH [MAJOR DEEGAN HIGHWAY] ONTO EXIT RAMP FOR ROUTE 95 NORTH [CROSS BRONX EXPRESSWAY EASTBOUND] IN STOP & GO TRAFFIC AROUND 7:30 PM THERE WAS A CLUNKING SOUND GOING FROM RIGHT FRONT WHEEL TO CENTER TO LEFT FRONT OF CAR. I STOPPED & CHECKED UNDER CAR WITH ELECTRIC LANTERN FOR BROKEN STRUT OR TIE-ROD. SAW NOTHING. DROVE ON ROUTE 95, OVER WHITESTONE BRIDGE TO QUEENS. PARKED VAN. ON 1/1/2005 [SATURDAY] AROUND 1:00 AM I DRIVE FAMILY BACK TO HOME IN BRONX COUNTY. TWO STREETS FROM HOME A CLUNK SOUND AGAIN, GRABBING WHEELS. DROP OFF FAMILY AT 1:30 A.M. DRIVE VEHICLE TO NEIGHBORHOOD GAS STATION FOR CHECK-UP THAT SATURDAY MORNING. UNABLE TO CONTACT SERVICE DEPT OF LOCAL KIA DEALERSHIP DUE TO NEW YEAR'S WEEKEND. ALSO, NOTE AIRBAG LIGHT IS ON CONTINUOUSLY. WILL CONTACT WARRANTY PHONE NUMBERS & PERSONNEL & KIA DEALERSHIP AM OF MONDAY, 1/3/2005 PRIOR TO WORK COMMENCING. FRONT & REAR SUSPENSION COMPLAINTS. UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREE

WE OWN A 2002 KIA SEDONA MINIVAN. WE BOUGHT IT NEW IN OCTOBER OF 2002. SINCE 04/03 WE HAVE HAD TO RETURN THE CAR FOR AIRBAG/SEATBELT FAULT INDICATIONS FOUR TIMES. IN EVERY CASE THE FRONT SEAT BELT BUCKLE SENSORS HAVE BEEN FOUND TO BE DEFECTIVE.THE DEALER MECHANIC HAS TOLD US THAT THE AIR BAGS WOULD NOT DEPLOY WITH THIS FAULT INDICATION. WITH EACH FAILURE THEY HAVE HAD TO WAIT FOR BACK ORDERED PARTS, AND THE MECHANIC SAYS THIS IS A COMMON FAULT WITH THESES CARS. SINCE THEY ARE ALWAYS WAITING FOR PARTS TO REPAIR THIS DEFECT, IT LEADS ME TO BELIEVE THAT THERE IS INDEED A WIDESPREAD PROBLEM OF THIS NATURE. IN RESEARCHUING PAST PROBLEMS ON YOUR WEB SITE IIT SEEMS THAT AIR BAG/ SEATBELT PROBLEMS ARE A RECURRENT KIA DEFECT. THIS IS AN APPARANT ENGINEERING DESIGN DEFECT THAT PUTS OWNERS OF THESE VEHICLES AT SERIOUS RISK. SEATBELTS AND AIR BAGS ARE A FEDERALLY MANDATED SAFETY FEATURE THAT CONSUMERS SHOULD HAVE CONFIDENCE THAT THEY WILL WORK WHEN NEEDED. OUR CAR IS NOW PAST IT'S MILAGE WARRENTY AND NOW KIA INSISTS THAT WE PAY FOR THE REOCCURING REPAIRS TO THIS IMPORTANT SAFETY SYSTEM. CONSUMERS SHOULD NOT HAVE TO SUBSIDISE KIA'S FAILURE PRONE SYSTEM

WE HAVE A 2002 SEDONA. WE HAVE OWNED IT FOR 2 YEARS. AND THIS IS THE 7TH TIME THE AIRBAG LIGHT HAS COME ON AND STAYED ON. EVEY TIME WE TAKE IT IN THEY REPLACE SOMETHING, ONCE WAS THE SEAT BELT LATCH, ANOTHER TIME WAS A PART IN THE COMPUTER AND SO ON. THEY JUST DON'T KNOW WHAT IS CAUSING IT TO COME ON, SO THEY TELL ME. THAT IS SUCH A REASSURING ANSWER FOR A CAR OWNER. WE HAVE ALSO HAD PROBLEMS WITH THE BATTERY, HATCHBACK NOT OPENING AND HAVING DENTS IN IT FROM WHEN WE SHUT IT AND BREAK PROBLEMS THAT THEY REFUSSED TO FIX UNTIL AFTER THE WARRENTY EXPIRED. IT IS TIME NOW FOR AN ATTORNEY TO STEP IN FOR US.*AK

WHILE DRIVING 50 MPH VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT BROKE. ACCORDING TO THE CONSUMER THE SEAT BELT RETRACTOR DID NOT LOCK DURING THE EVENT. DRIVER SUSTAINED NECK INJURIES DURING THE ROLLOVER CRASH. *AK THE BACK SEAT HAD BECOME DISLODGED DURING THE ACCIDENT. RECALL#03V135000. *SC *JB