NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
50 reports131,000 miles · Nov 2, 2017
Electrical SystemSeat Belts
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE …
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TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
NHTSA ODI #11042779
87,000 miles · Aug 9, 2017
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2002 KIA SEDONA EX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED INJURIES TO T…
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TL* THE CONTACT OWNED A 2002 KIA SEDONA EX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED INJURIES TO THE NECK, LOWER BACK, LEFT SHOULDER, AND CHEST, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11013900
120,000 miles · Apr 9, 2016
Power Train
DRIVING DOWN THE ROAD AND WHEN YOU BRAKE TO SLOW DOWN THE TRANSMISSION DOWN SHIFTS FASTER THEN IT SHOULD AND ON SNOW COVERED ROAD THE FRONT STARTS TO SLIDE WHEN IT DOES THIS AND WHEN IT SHIFTS BACK UP IT VIBRATES OTHER THEN THAT ITS FINE ANY IDEA WHAT THE PROBLEM COULD
NHTSA ODI #10854521
180,000 miles · Jan 25, 2016
Electrical SystemSeatsFire
THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRO…
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THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.
NHTSA ODI #10821956
180,000 miles · Dec 31, 2015
Electrical SystemFire
TAKATA RECALL. I WAS AT HOME I HEARD SOME KIND OF NOISE OUT SIDE LIKE A HORN BLOWING SO I LOOK OUT AND MY VAN WAS ON FIRE ON THE DRIVERS SIDE AND I RAN FOR THE HOSE TO PUT IT OUT THEN I CALLED 911AN THE FIRE DEPT. CAME AN THE ARSSON DEPT AND HE SAID IT WAS IN THE SEAT TO THE FUSS BOX AND THAT'S WHAT CAUSED THE FIRE MY CAR IS TO…
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TAKATA RECALL. I WAS AT HOME I HEARD SOME KIND OF NOISE OUT SIDE LIKE A HORN BLOWING SO I LOOK OUT AND MY VAN WAS ON FIRE ON THE DRIVERS SIDE AND I RAN FOR THE HOSE TO PUT IT OUT THEN I CALLED 911AN THE FIRE DEPT. CAME AN THE ARSSON DEPT AND HE SAID IT WAS IN THE SEAT TO THE FUSS BOX AND THAT'S WHAT CAUSED THE FIRE MY CAR IS TOTALED CAN YOU PLEASE LET ME KNOW THE WHOLE VAN ON DRIVERS SIDE IS TOTALED I HAVE NO WAY TO GO NOW .
NHTSA ODI #10817224
Mileage unknown · Jul 14, 2015
Air Bags
THE AIRBAGS SYMBOL HAS BEEN REMAINING ON. IT WAS TAKEN TO MANY DIFFERENT SHOPS BUT THEY SAY THAT IT HAS TO DO WITH THE AIRBAGS PROBLEM. THERE IS NOTHING THAT THESE MECHANICS CAN DO. SO I WAS TOLD TO REPORT THIS ISSUE TO KIA.
NHTSA ODI #10734015
88,000 miles · Aug 12, 2014
Air Bags
THE AIRBAG LIGHT IS ON ALL THE TIME. NO ACCIDENT, NO DAMAGE TO THE VAN. *TR
NHTSA ODI #10621766
67,000 miles · Jun 8, 2014
Air Bags
MY 2002 KIA SEDONA EX HAS A FAULT WITH THE FRONT PASSENGER SEAT OCCUPANCY SENSOR. IT MAKES THE AIRBAG LIGHT COME ON BUT WORST OF ALL IN A HEAD ON COLLISION THE AIRBAGS WILL MOST LIKELY NOT DEPLOY. *TR
NHTSA ODI #10596887
165,000 miles · Jul 22, 2013
Electrical SystemEngineSeatsFire
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN B…
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AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE. *TR
NHTSA ODI #10526094
90,000 miles · Apr 3, 2013
Electrical SystemSeat Belts
I NOTICE THAT WHEN I UNBUCKLE MY SEATBELT, THE WARNING LIGHT DOES NOT COME ON, NOR DOES IT CHIME. IT DOES NOT MATTER IF YOU ARE IN DRIVE AND MOVING, OR PARKED. THE SEAT BELT LIGHT WON'T ILLUMINATE, NOR DOES THE CAR CHIME. THE ONLY TIME THE LIGHT ILLUMINATES IS WHEN YOU FIRST START UP THE VEHICLE. I DON'T BELIEVE IT EVER HAS IN …
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I NOTICE THAT WHEN I UNBUCKLE MY SEATBELT, THE WARNING LIGHT DOES NOT COME ON, NOR DOES IT CHIME. IT DOES NOT MATTER IF YOU ARE IN DRIVE AND MOVING, OR PARKED. THE SEAT BELT LIGHT WON'T ILLUMINATE, NOR DOES THE CAR CHIME. THE ONLY TIME THE LIGHT ILLUMINATES IS WHEN YOU FIRST START UP THE VEHICLE. I DON'T BELIEVE IT EVER HAS IN THE ENTIRE LIFE OF THE VEHICLE. I NOW HAVE OVER 102,500 MILES ON THE VEHICLE. *TR
NHTSA ODI #10507011
NHTSA investigations
2EA08017 · Steering Intermediate Shaft Binding
Opened Aug 28, 2008 · Closed Jul 1, 2009
Status: closed (inferred from source dates) · Steering
ODIS ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED AT A RELATIVELY HIGH FREQUENCY IN SALT-BELT STATES (5.9 PERCENT).HOWEVER, THE TESTS CONDUCTED BY ODI AND KIA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL EFFECT ON STEERING EFFORTS.IN ADDITION, ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT SHOWED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS AND WAS MORE OF A NUISANCE CONCERN. THERE HAS BEEN ONE ALLEGATION OF A MINOR CRASH RELATED TO THE ALLEGED DEFECT, INVOLVING A MY 2003 KIA SEDONA WITH 59,900 MILES.THE VEHICLE HAD BEEN CHECKED TWICE IN THE PREVIOUS NINE MONTHS BY A DEALER FOR COMPLAINTS OF STIFF STEERING AND THAT THE VEHICLE FELT LIKE IT WAS INTERMITTENTLY LOSING POWER ASSIST.THE CRASH OCCURRED AS THE DRIVER WAS ATTEMPTING TO MAKE A LEFT TURN WHILE TRAVELING AT APPROXIMATELY 20 MILES PER HOUR AND STRUCK A VEHICLE PARKED ON THE RIGHT SIDE OF THE STREET THAT THE VEHICLE WAS TURNING INTO. THE CRASH RESULTED IN MINOR INJURIES TO THE DRIVER. AFTER THE CRASH, IT WAS DETERMINED THAT THE INTERMEDIATE SHAFT WAS EXHIBITING SOME BINDING OF THE STEERING INTERMEDIATE SHAFT BEARINGS.WHILE THE ABSENCE OF ADDITIONAL CRASHES OR INJURIES DOES NOT MEAN THAT THERE IS NOT A SAFETY-RELATED DEFECT, THERE HAVE BEEN NO REPORTED ADDITIONAL CRASHES CAUSED BY THE ALLEGED DEFECT IN THE PAST THREE YEARS. THE RELEASE OF THE TECHNICAL SERVICE BULLETIN SHOULD ASSIST SERVICE PERSONAL IN DIAGNOSING THIS POTENTIAL PROBLEM LONG BEFORE IT BECOMES POTENTIALLY DANGEROUS.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-017 CLOSING REPORT.
PE08033 · Steering Binding
Opened Apr 28, 2008 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Steering
ON APRIL 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION PE08-033 TO INVESTIGATE COMPLAINTS ALLEGING STEERING BINDING IN MODEL YEAR 2002 THROUGH 2004 KIA SEDONA MINIVANS.KIA'S RESPONSE TO ODI'S REQUEST FOR INFORMATION IN PE08-033 INDICATED THAT CONCERNS WITH BINDING OF THE STEERING INTERMEDIATE SHAFT WERE FIRST IDENTIFIED AND INVESTIGATED IN AUGUST 2002, IN VEHICLES SOLD IN INDONESIA.THIS INVESTIGATION RESULTED IN THE ADDITION OF A STIFFENING RIB TO THE BEARING CAP SEAL.IN JUNE 2003, KIA AGAIN INVESTIGATED OWNER COMPLAINTS OF STEERING NOISE AND HIGHER THAN NORMAL STEERING RESISTANCE AND IN OCTOBER AND NOVEMBER OF 2003 DESIGN CHANGES TO THE SHAFT UNIVERSAL JOINT BEARINGS WERE MADE TO IMPROVE LUBRICANT RETENTION AND ELIMINATE WATER INTRUSION THAT COULD LEAD TO EARLY BEARING FAILURE.ACCORDING TO KIA, THE ALLEGED DEFECT RESULTS IN A PROGRESSIVE CHANGE IN STEERING EFFORT THAT SHOULD BE APPARENT TO THE DRIVER THROUGH NOISE AND GRADUAL CHANGES IN STEERING STIFFNESS LONG BEFORE THE CONDITION COULD BECOME DANGEROUS. ODI'S ANALYSES OF COMPLAINT AND WARRANTY DATA RELATING TO THE ALLEGED DEFECT SHOW THAT THE CONDITION IS OCCURRING AT SIGNIFICANTLY HIGHER RATES IN SALT-BELT STATES (NOTE:FOR PURPOSES OF THIS INVESTIGATION THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).THE WARRANTY RATE FOR REPLACEMENT OF THE STEERING INTERMEDIATE SHAFT IS 5.5% FOR VEHICLES SOLD IN THE SALT BELT AND 0.5% FOR THE REST OF THE UNITED STATES.THE COMPLAINT RATE FOR THE ALLEGED DEFECT IS 186.8 PER 100,000 VEHICLES IN THE SALT BELT AND 29.4 PER 1000,000 VEHICLES FOR THE REST OF THE UNITED STATES.THERE IS ONE ALLEGATION OF A CRASH RELATED TO THE ALLEGED DEFECT.A SUBJECT VEHICLE STRUCK TWO PARKED CARS WHILE ATTEMPTING TO MAKE A LEFT TURN, ALLEGEDLY RESULTING IN MINOR INJURIES TO THE DRIVER. ODI HAS UPGRADED THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA08-017) COVERING MY 2002 THROUGH 2004 KIA SEDONA VEHICLES SOLD OR CURRENTLY REGISTERED IN SALT BELT STATES TO ASSESS THE FREQUENCY AND TREND OF THE ALLEGED DEFECT AND ITS EFFECT ON STEERING EFFORT.
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