2018 Kia Rio

The Components that have malfunctioned are the airbags, exaust system, electrical systems, sensors, gaskets, and a few other things. We had 5 failed clockspring repairs. The first (3?) under warranty, we paid for another when they said it was our fault, then that mechanic said that it needed to go back to a dealership because it was defective. I advocated for months for it to be evaluated. No one at kia helped me despite this being a repeat warranty issue. I finally found a shop that would waive a diagnostic and he confirmed the issues atleast with the airbags- however in order to fully diagnose the engine they also needed to replace parts in order to perform an oil consumption test. While the represenative did approve the repairs for the airbag, they have not given the dealership an answear about ANYTHING engine related- we need an answear if we should be waiting or having it towed out of there. They have had it for a month. We repeatedly try to get ahold of them but they ignore when we call or email them. The represenative also made sexist comments about "being a woman" and its clear our safety concerns are not being handled serioursly. Just like with the inside, we get codes for certian parts but not all the other parts that go bad. You can not just hook it up to a computer and see what is wrong because of all the issues with the sensors (all reported under warranty and never fixed). The car goes through over 30 quarts of oil in between changes, and we belive that the tempterature sensors do not actually work because there is an EXCESSIVE amount of heat that comes off the engine. The clockspring turned into steering colums, a seat, electrical. Otherwise we can not drive the car anyways and would be happy to hand it over to be dismantled and inspected if the NHSTA would be willing to do that- the car is INCREDIBLY defective. I am INCREDIBLY scared if I have to drive off with this thing. Its an absolute safety hazzard weather or not the computer is flagging it.

Vehicle has excessive oil consumption defect acknowledged in Kia TSB ENG222. Repeated catalytic converter failures indicate potential overheating risk similar to 2019 Gamma engine recall for fire hazard. Engine burning oil creates risk of critically low oil levels leading to engine failure/stalling while driving. Multiple emission system failures (oil consumption, catalytic converter) suggest unsafe vehicle condition. Vehicle failed Kia’s own oil consumption tests in December 2023 and March 2024. Kia dealership recommended engine replacement per TSB ENG222 in March 2024. Kia denied coverage citing “second owner, out of warranty” despite defect clearly existing at time of purchase and being acknowledged in their TSB. Vehicle now showing catalytic converter failure code again (14-month-old converter failing). Kia refuses to remedy despite documented defect.

The first problem part is the airbag. The clockspring was fixed twice under warranty. Then the dealership said they wont keep doing it and blamed me wrongly. I had a private mechanic repair the same part twice due to the code it was giving but it turns out thats not what's wrong with it. The entire airbag and electrical components are bad, that is why the two repairs the dealership as well as the private mechanic made did not work. We also have some engine problems they wont continue to fix because my warranty is now surpassed. The car burns through 20 quarts of oil in between changes, it has no leaks. It has so much carbon buildup. They replaced a gasket and thats another part that has continually needed replaced but they did not fix the issue that has caused it to go bad. When the small mechanics hear about the issue they are confused because the type of motor I have was recalled in other cars for the same issues. My car just recently surpassed the warranty, I should not be having to still fight the dealership to have a car in working condition for the same problems they kept putting bandaid on during warranty repairs.

My 2018 Kia Rio is burning 2 quarts of oil every 800 miles, confirmed by a Kia dealership through an official oil consumption test. The issue first started around 110,000 miles and has progressively gotten worse. I have owned the vehicle since it had 40,000 miles, and I have always had the oil changed on time and maintained the car properly. Despite proper maintenance, the engine gives off a strong burning-oil odor, and smoke enters the cabin while driving. This happens consistently, not occasionally. Because the engine loses oil so quickly, it can run dangerously low without warning, creating a risk of sudden engine failure while driving. I regularly transport my [XXX] child, and the fumes entering the cabin are unsafe to breathe. Kia Customer Care denied goodwill assistance due to the number of previous owners and the mileage, even though the dealership confirmed abnormal oil consumption and noted this is a known issue with these engines. Kia has refused to assist repairing or replacing the engine, leaving me driving a vehicle that is unsafe and at risk of failure. The excessive oil consumption, smoke entering the cabin, and the potential for engine failure create a serious safety hazard for occupants and other drivers. I am requesting NHTSA to investigate this issue, as it appears to be a recurring safety-related problem with these engines. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2018 Kia Rio S (VIN [XXX] ) suffered sudden engine failure at approximately 84 000 miles. I pulled over immediately when the oil light came on, but the engine began rattling and was later diagnosed by the dealer as a bearing/seizure failure requiring full engine replacement (estimate ≈ $15 865). This vehicle uses the 1.6 L Gamma II GDI engine, which is the same engine family already included in Kia’s “Engine Litigation II” settlement and KSDS (Knock Sensor Detection System) program for Forte, Soul, and other models. However, Kia claims the 2018 Rio is not covered by the extended warranty even though the failure mode is identical (rod-bearing wear and oil starvation). I never received any recall or settlement notice. The lack of notification and exclusion of the Rio model leave owners unprotected against a known safety-related defect that can cause stalling or fire. I request NHTSA investigate inclusion of 2018 Kia Rio vehicles in the existing Gamma engine recall/settlement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Kia Rio. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted. The vehicle was taken to an independent mechanic, where it was diagnosed with a cylinder #1 misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,316.

My 2018 Kia Rio actually lit up on fire as I was driving down the highway on way to work. As I drove down the highway, I noticed that I had trouble using the brakes. It seemed as if they were working one second and then not working the next. At that time, I noticed fire coming from underneath the car and I was able to get the vehicle to the side of the road. As I was exiting the vehicle, the flames were coming up on either side of the driver and passenger doors. Within the next couple minutes the car exploded. Fire rescue put out the fire and the interstate was closed to all traffic. Since the incident, my family and I have done research and found several incidents with very similar stories with regard to what happened to the vehicle. I believe it is well documented that there is a problem with certain Kia models that involves some kind of deficiency in the brake line that can cause the puncture/severing of fuel line. The end result can include "loss of braking ability" and "potential fire hazard". Reading these other incident reports from other families was exactly the way the vehicle reacted in my own incident. I could've lost my life in this incident and I wholeheartedly believe that liability lays with the manufacturer. My vehicle was very well maintained. Regular maintenance included inspections, tires, oil changes and more. There is NO reason why this should've occurred. I have tried to contact the Kia dealership where I purchased the car, the service manager, and other Kia dealerships in the area (Mufreesboro, TN) and have been told there is absolutely nothing I can do and I find that unacceptable. Understand that there are witnesses, photos, new coverage photos etc. I sincerely hope to get a response on how to pursue damages and to ensure this doesn't happen to anyone else.

I've been having issues with the engine for a while I'm constantly getting oil changes and after getting the oil change I would still have to add oil in every 2-3 weeks. 2/14/2024 My Oil light came on back on after putting oil in 2 weeks prior. That day my Car stalled on the HWY all my dash lights( battery, engine and oil light flashed. Ive been to multiple mechanics shop such as Express oil and Midas and both have told me there is a recall on engine such as mines, I called Kia multiple times and they told me it wasn't. I took the car to Kia last year and told them i was having issues with my engine and they told me I all I needed was a tuneup. Got the tune up and oil changed. I still ended up having to continue to add oil in my car. I brought this car brand new back in 2018 and only put 117k miles on the car. I've gotta regular oil changes and kept up with the car. My oil wasn't due for another oil change when the incident occurred.