2003 Kia Rio Cinco

7-THE ENGINE LIGHT IS AGAIN ON AT 89,000. THIS TIME STEVE TOOK THE CAR TO A LOCAL MECHANIC WE KNOW & TRUST, AND WAS TOLD THE TRANSMISSION WAS SLIPPING. AGAIN, STEVE TOOK THE CAR TO A DEALERSHIP AROUND 90,000...THIS TIME THE TRANSMISSION WAS SLIPPING. AT THIS POINT, THE DEALERSHIP MECHANICS COULD NOT DENY THIS WAS A TRANSMISSION PROBLEM. NOW, WE WERE FORCED TO JUMP THROUGH SEVERAL HOOPS PROVIDING EVIDENCE THAT WE'VE PROVIDED ROUTINE MAINTENANCE. WHICH WE DID, BUT THEY STILL HAVE NOT MADE A DECISION TO REPLACE THE TRANSMISSION. 8-THE CAR NOW DOES NOT HAVE REVERSE! WE ARE FORCED TO DRIVE IT TO WORK WITHOUT A REVERSE, IT WILL COMES TO A NEAR STOP ON INCLINES. DRIVING AN AUTO WITH NO REVERSE IS DANGEROUS, BUT WE BELIEVE THIS SHOULD BE COVERED UNDER THE WARRANTY, AND WE REFUSE TO PAY FOR IT. AS I'VE STATED BEFORE, A PERSON DOES NOT GET 300,000 MILES FROM AUTOS ON A REGULAR BASIS WITHOUT PROVIDING ROUTINE MAINTENANCE! MY DAUGHTER'S CAR HAS NEARLY 200,000 MILES, AND SHE'S JUST BREAKING HER CAR IN! WE SOLD OUR FORD IN APRIL 2006 ... IT HAD 297,000 MILES AND WAS RUNNING STRONG. WE HAVE A HISTORY OF TAKING CARE OF OUR VEHICLES! KIA DEALERSHIPS ARE NOT HONORING THE 100,000 MILE BUMPER TO BUMPER WARRANTY. *TR

CONT...2 OF 3 3-I'VE FOLLOWED THE MAINTENANCE SCHEDULE, PROVIDED EVIDENCE FOR ROUTINE OIL CHANGES, TRANSMISSION FLUSHES, AIR CONDITIONER MAINTENANCE., TIRES, BRAKES, ETC. EVERY AUTO I'VE EVERY OWNED (DATING BACK TO 1976) HAS GIVEN ME IN EXCESS OF 200,000 MILES...AND MY TOYOTA HAD OVER 350,000 ... AND THE ENGINE WAS STILL PURRING (I JUST GOT TIRED OF HAVING TO REPLACE THE FLOOR). A PERSON DOESN'T GET THAT KIND OF MILEAGE ON A REGULAR BASIS WITHOUT TAKING CARE OF IT! 4-THE ENGINE LIGHT FIRST APPEARED IN FEBRUARY 2004. I TOOK IT TO BURLINGAME GARAGE. THEY TOLD ME TO TAKE IT TO KIA, THAT THE WARRANTY SHOULD COVER ANYTHING WRONG WITH IT. THE DEALERSHIP AGAIN BRUSHED ME OFF BY STATING I NEEDED A TRANSMISSION FLUSH AS ROUTINE MAINTENANCE?THEY WANTED $225. I DECLINED THEIR WONDERFUL ?SPECIAL PRICE, AND MADE AN APPOINTMENT WITH BURLINGAME GARAGE?THEY DID A TRANSMISSION FLUSH FOR $79. 5-FEBRUARY 2006, THE ENGINE LIGHT COMES ON AGAIN. I CALLED THE DEALERSHIP, AND THEY HAD THEIR DEALERSHIP REVOKED, I NOW HAD TO GO TO THE COMSTOCK PARK LOCATION. SO I MADE AN APPOINTMENT FOR APRIL (THEY DIDN'T SEEM TO WORRIED ABOUT ME DRIVING THE CAR WITH THE ENGINE LIGHT ON). THEY TOLD ME I NEEDED A NEW TRANSMISSION BELT, SO THEY CHANGED IT (WHICH WAS EXTREMELY EXPENSIVE ($400+), AND THEY ALSO CHECKED THE FLUIDS, AND CHANGED THE OIL. 6-I HAD THE ENGINE FLUSHED AGAIN ONCE WE MADE THE FAMILY DECISION TO MOVE TO CALIFORNIA. WE MOVED IN AUGUST 2006. MY HUSBAND NOTICED THE "CHECK ENGINE" LIGHT ON AGAIN. HE TOOK IT TO THE DEALERSHIP AROUND 79,000 MILES, AND THEY TOLD HIM IT ONLY NEEDED A TRANSMISSION FLUSH (BUT THAT DIDN'T MAKE SENSE TO ME SINCE I HAD IT FLUSHED LESS THAN 20,000 MILES AGO). HE HAD THE FLUSH DONE ANYWAY. CONTINUED....3 *TR

I HAVE SEVERAL ISSUES WITH KIA. I'LL GIVE YOU A QUICK SYNOPSIS OF MY DEALINGS WITH KIA. 1-I WANTED TO BUY THE 2002 RIO CINCO IN AUGUST 2002. I RESEARCHED IT ONLINE, AND PICKED THE ONE I WANTED BEFORE GOING TO A DEALERSHIP. I WENT TO THE DEALERSHIP THAT HAD BILLBOARDS POSTED ALL OVER GRAND RAPIDS, MI ADVERTISING: $99 DOWN / $99 PER MONTH. I WAITED OVER 2 HOURS TO BE WAITED ON. WHEN THE SALESMAN FINALLY WAITED ON ME, I WAS TOLD THEY HAD TO GET THE CAR I WANTED FROM ANOTHER DEALERSHIP, AND I COULD PICK IT UP IN 2 DAYS. OCTOBER 25TH, 2002, I FINALLY PICKED IT UP (BETWEEN AUG & OCT THE SALESMAN CALLED SEVERAL TIMES TO ASK IF I WOULD ACCEPT A DIFFERENT COLOR, MODEL, FEATURES, ETC., AND OF COURSE I SAID NO ... ESPECIALLY SINCE THEY WERE NOT GOING TO OFFER A DISCOUNT). THEN, WHEN THE CAR FINALLY ARRIVED IN OCTOBER, THEY TOLD ME IT WAS WHAT I ORDERED, BUT IT WASN'T. MY HUSBAND PICKED UP THE CAR SINCE I WAS OUT OF TOWN, SO HE DIDN'T KNOW THEY GAVE HIM A 2003 MODEL, AND NOT THE 2002 I ORDERED. THEY HAD HIM SIGN THE PAPERWORK, SO HE WAS UNAWARE THAT THE PRICE WAS ALSO $4000.00 MORE THAN THE PRICE I AGREED TO PAY! UPON ARRIVING HOME FROM MY BUSINESS TRIP, I IMMEDIATELY CALLED THE DEALERSHIP TO NOTIFY THEM THAT THERE WAS A MISTAKE, AND WE DID NOT HAVE THE RIGHT VEHICLE. THEIR ANSWER TO ME WAS, THE PAPERWORK IS COMPLETE, THE CONTRACTS ARE SIGNED, AND THE SALE IS FINAL. 2-I WENT BACK SEVERAL TIMES FOR A VARIETY OF REASONS, BUT EVERYTIME I WENT INTO THAT DEALERSHIP, I HAD TO WAIT OVER AN HOUR, AND ENDED UP LEAVING BEFORE THEY WOULD TALK TO ME.... EVEN WHEN I HAD AN APPOINTMENT! SO I ENDED UP TAKING MY CINCO ELSEWHERE FOR MAINTENANCE. CONTINUED ....2-3 *TR