NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
24 reportsClear category filterMileage unknown · Mar 11, 2026
Electrical SystemEngineSteering
I purchased a vehicle from Banter Auto here in Wichita, Kansas. I reviewed the Carfax beforehand and nothing stood out that scared me so I signed off and purchased the vehicle. I have had nothing but problems since buying which was 7 months ago and have spent $9000 on repairs. I’ve been told by several mechanics the last 5 times…
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I purchased a vehicle from Banter Auto here in Wichita, Kansas. I reviewed the Carfax beforehand and nothing stood out that scared me so I signed off and purchased the vehicle. I have had nothing but problems since buying which was 7 months ago and have spent $9000 on repairs. I’ve been told by several mechanics the last 5 times I’ve been in and out of mechanic shops it’s evident my car sat in deep water for a long period of time. I finally took it to an electrical auto specialist here in town and while he said it is evident my vehicle sat deep water for a period of time and while the corrosion hasn’t quite started to cause an electrical problem that it very well could down the road. I’ve given the man who owns the dealership and opportunity to make this right however he stopped responding. I believe that is illegal and I’ve been told it should’ve been a “flood title”. I will know for sure after seeing a I will know for sure after seeing an attorney this week. That was not disclosed to me or I would definitely would have not purchased the car. When I first got the car, the locks and windows were going insane flickering all over the place and Kia dealership told me it was quite crazy and nothing they had seen before, however, they were able to fix it. I strongly believe that when my car was flooded it caused something to happen that I’m only going to have to keep paying for overtime. I’m already in debt from the $9000 I’ve had to getting personal loans. This is causing me enormous emotional distress. Please help.
NHTSA ODI #11723539
Mileage unknown · May 28, 2025
Steering
MDPS failing when driving randomly. Steering locks up and vehicle is uncontrollable, while the vehicle is moving. This has occurred at varying speeds, while turning and while driving straight. Dealer has unsuccessfully got the issue to replicate, but independent service center was able to replicate it and found the extended warr…
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MDPS failing when driving randomly. Steering locks up and vehicle is uncontrollable, while the vehicle is moving. This has occurred at varying speeds, while turning and while driving straight. Dealer has unsuccessfully got the issue to replicate, but independent service center was able to replicate it and found the extended warranty and recommended dealership visit since issue is covered. Vehicle has been inspected by dealership and the first recommended battery replacement, but this did not remedy the issue. EPS warning light is illuminated while issue is occurring but due to safety, car needs to be restarted to gain control of the vehicle and light turns off.
NHTSA ODI #11663410
Mileage unknown · May 16, 2025
Power TrainSteering
While driving vechile shakes violently between 35-45 mph. I was informed the right axle needed replacement. There is a recall for 2016 optima axle replacement but Kia says my car doesn’t fall under it even though is the exact issue as the recall.
NHTSA ODI #11661523
Mileage unknown · Nov 13, 2024
Steering
I’m financing my car from drive time and I got my car this year not to long ago, I say a couple months ago. I recently had a vehicle inspection done to keep up with maintenance. Upon arrival Firestone did a vehicle inspection and noted my roots needs to be replaced witch I’m currently working on getting that replaced and they al…
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I’m financing my car from drive time and I got my car this year not to long ago, I say a couple months ago. I recently had a vehicle inspection done to keep up with maintenance. Upon arrival Firestone did a vehicle inspection and noted my roots needs to be replaced witch I’m currently working on getting that replaced and they also noted my power steering needed to be replaced witch I found odd because I don’t know how my power steering could needed be replaced when I haven’t had my car for a full year only a couple months. I have attached a copy of the vehicle inspection
NHTSA ODI #11624937
Mileage unknown · Oct 31, 2024
Steering
In cold weather my car will not start. Gas is in the car and all the lights come on. Would have to crank car multiple times for it to to start or it will not start at all.
NHTSA ODI #11622899
Mileage unknown · Jul 29, 2024
Electrical SystemEngineSteering
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All…
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I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
NHTSA ODI #11605137
Mileage unknown · Jun 26, 2024
Steering
Rack Record rack and pinion blow apart while driving
NHTSA ODI #11596828
Mileage unknown · Oct 21, 2023
EngineSteeringUnknown Or Other
I most recently started noticing that my oil changes were not lasting at around 46,174 miles. I found this to unusual in a car with low mileage. I had to result to buying oil from a local store. The light indicator started coming on when ever I apply the brakes. When I checked my oil, it was completely dry. So I started monitori…
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I most recently started noticing that my oil changes were not lasting at around 46,174 miles. I found this to unusual in a car with low mileage. I had to result to buying oil from a local store. The light indicator started coming on when ever I apply the brakes. When I checked my oil, it was completely dry. So I started monitoring the oil intake, even after I had oil changes at the dealership in which I mentioned that it appears to be taking in an excessive amount of oil. What I noticed was that I was adding oil every week. I did not detect any outward appearance of a leak. In addition, I experienced on several occasion what felt like the car was having a seizure. As soon as I filled up the gas tank. The car froze up, steering wheel would not move and the car was in drive but not accelerating. I immediately shut the engine off, then restarted the car. That seem to alleviate the problem for that time. It then got really bad, that it shook and was running rough as if it was falling apart. So I drove it the dealership, explained the two problems I had, running rough and a high level of oil being used in between oil changes. I was given a diagnosis on cylinders misfiring and needing spark plugs replacement, and ignition coils. Nothing about the oil issue. I was later told that would be an additional diagnosis charge to check. I asked about engine warranty and possible complaints or recalls, and was told that my issues would not be covered under the warranty. I purchased the items they indicated needed to be addressed and took my car to someone else. That's where it was discovered, when the spark plugs were removed, that oil was sitting in each pocket or cup that holds the spark plugs. All of them were soaked in oil. Though the spark plugs have been replaced and the rough shaking of the car has subsided, the acceleration is still questionable and I'm still having to fill my car with oil weekly. I'm not due for oil change until 51,174 miles and I'm currently at 51, 098.
NHTSA ODI #11551191
Mileage unknown · Jul 24, 2023
Electrical SystemSteeringCrash
I was driving and the car’s electrical completely cut out and locked my steering wheel up and ran us off the road and we hit a big rock on the driver side and then the power kicked back on and the steering yanked super hard to the right about 4 times and caught a fallen tree on the right side then completely died with me and my…
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I was driving and the car’s electrical completely cut out and locked my steering wheel up and ran us off the road and we hit a big rock on the driver side and then the power kicked back on and the steering yanked super hard to the right about 4 times and caught a fallen tree on the right side then completely died with me and my young kids . Took it to Kia to be serviced and got it back and it started to do it again
NHTSA ODI #11534154
Mileage unknown · Jun 4, 2023
Electrical SystemSteering
My steering wheel locked while I was on my way to work early Monday, March 28,2022. I was driving down county road Park Avenue around 30MPH and suddenly, I was unable to move the steering at all. Luckily, I was already in the right lane =; however, it was very challenging to steer to get off the road. I called the local deale…
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My steering wheel locked while I was on my way to work early Monday, March 28,2022. I was driving down county road Park Avenue around 30MPH and suddenly, I was unable to move the steering at all. Luckily, I was already in the right lane =; however, it was very challenging to steer to get off the road. I called the local dealership and they suggested I bring the car in for inspection to determine what the cause is. I took the car to the dealership and I was informed the vehicle was not drivable because the Steering Wheel Column Assembly and ECU needs repair. They also informed there was no recall on the vehicle. The mileage at the time was 67,400 miles which was very surprising. I received a letter from Kia Motors in February 2022 (6 years after the car was manufactured about the recall however, most cars at this point were out of warranty and Kia was aware no car met the warrantee qualifications). I was told by Kia Motors customer service that my vehicle was out of warranty at the mileage. I paid $3386 for repairs which should have been covered years in 2019 and 2020 according to other reports of the same incident occurring to other 2016 Kia Optima models.
NHTSA ODI #11525251
Official recalls
5Aug 24, 2023
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence & remedy
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Dec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional source detail variants (2)
Engine
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Jan 6, 2017
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: The affected vehicle was remedied on January 10, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC143.
Oct 3, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Consequence & remedy
Consequence: If the driveshaft cracks and separates from the vehicle, it will not be able to move forward. Additionally, if the parking brake is not applied upon exiting the vehicle, the vehicle may roll. Either scenario can increase the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the front axle driveshaft, free of charge. The recall began November 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC139.
Apr 21, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Consequence & remedy
Consequence: If the second stage air bag does not deploy it increases the risk of injury or death.
Remedy: Kia will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 6, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC131.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.