NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
424 reportsClear category filterMileage unknown · May 23, 2022
Electrical SystemEngine
Car was stolen off of the street. No alarm went off, keys were with my person. Back window was busted on the ground and all that was left. From video evidence, we can see that all it takes to steal a Kia is a screwdriver and a usb cord. Kia’s stolen are driven recklessly and harmfully to pedestrians (see #kiaboyz on tik tok …
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Car was stolen off of the street. No alarm went off, keys were with my person. Back window was busted on the ground and all that was left. From video evidence, we can see that all it takes to steal a Kia is a screwdriver and a usb cord. Kia’s stolen are driven recklessly and harmfully to pedestrians (see #kiaboyz on tik tok or instagram). Problem has NOT been acknowledged by Kia or Hyundai. Insurance providers are aware of the situation.
NHTSA ODI #11465850
Mileage unknown · May 19, 2022
Engine
Car has been burning an excessive amount of oil, first reported by my oil tech. Took to the dealership and they requested an oil consumption test, which I had to pay for. This is at 85000 miles. Drove for a little over a 1000 miles and returned it for a second round, the dealership said it had used a considerable amount of oil a…
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Car has been burning an excessive amount of oil, first reported by my oil tech. Took to the dealership and they requested an oil consumption test, which I had to pay for. This is at 85000 miles. Drove for a little over a 1000 miles and returned it for a second round, the dealership said it had used a considerable amount of oil and would be escalated directly to the manufacturer. It has no leaks, smokes considerably, and hesitant upon acceleration. We will see where it goes from here, have been told that this is common in these vehicles. No oil light or check engine light ever came on. Just glad it didn’t lock up or blow up with my family in the car.
NHTSA ODI #11465283
100,000 miles · May 18, 2022
Engine
The contact owns a 2016 Kia Optima. The contact stated that the vehicle experienced excessive oil consumption. The contact indicated that on several occasions the engine oil light was displayed even though the engine oil had recently been changed. After taking the vehicle to an independent mechanic, the contact was informed that…
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The contact owns a 2016 Kia Optima. The contact stated that the vehicle experienced excessive oil consumption. The contact indicated that on several occasions the engine oil light was displayed even though the engine oil had recently been changed. After taking the vehicle to an independent mechanic, the contact was informed that the engine oil levels were extremely low and additional oil was needed. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 100,000.
NHTSA ODI #11465225
Mileage unknown · Apr 30, 2022
EngineFuel/propulsion SystemPower Train
Four times in less than one year, car stutters, or stalls completely, check engine light flashes, and I have to maneuver to highway shoulder or slow lane to get towed. Very unsafe. Kia keeps it for a week , forces a software update repeatedly, sends me on my way and a few months later the sane thing again. Error codes always ind…
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Four times in less than one year, car stutters, or stalls completely, check engine light flashes, and I have to maneuver to highway shoulder or slow lane to get towed. Very unsafe. Kia keeps it for a week , forces a software update repeatedly, sends me on my way and a few months later the sane thing again. Error codes always indicate engine knock amongst other things/an issue they know is theirs but “have to exhaust all options before they will approve replacement” according to service mgr. I have a car that I don’t feel safe driving because I drive alone and can’t trust it to get home home so I end up in the highway at 4am every time.
NHTSA ODI #11462891
Mileage unknown · Apr 28, 2022
EngineFuel/propulsion SystemUnknown Or Other
There is a known issue with this motor burning oil in the engine at an excessive rate. This caused my car to shut down on the California freeway from 65 mph. Warranty wont cover, dealership says its a manufacturer issue that is known and the manufacturer isn't replacing the problem engines. This is a life safety matter
NHTSA ODI #11462612
Mileage unknown · Apr 19, 2022
Engine
Oil consumption
NHTSA ODI #11461314
Mileage unknown · Apr 12, 2022
Engine
Got an oil change bout a month ago. 2 weeks ago my oil light started flickering. Miles on vehicle is 119842 next oil change due at 122,000 miles.just 2 days ago as i was coming to a stop at a stop sign my check engine light came on and my oil light came on and stayed on and car shut off. Car comes on but no longer starts. At the…
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Got an oil change bout a month ago. 2 weeks ago my oil light started flickering. Miles on vehicle is 119842 next oil change due at 122,000 miles.just 2 days ago as i was coming to a stop at a stop sign my check engine light came on and my oil light came on and stayed on and car shut off. Car comes on but no longer starts. At the kia dealership now.
NHTSA ODI #11460512
Mileage unknown · Apr 8, 2022
EngineUnknown Or Other
My 2016 Kia Optima EX with the 2.4L GDI I4 engine has been ticking for roughly a year. The ticking coincides with acceleration (the harder you accelerate, the faster the tick). I took it my local Kia dealer where I've gotten my service done since purchasing the car. They simply stated, "these cars tick, don't worry about it." So…
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My 2016 Kia Optima EX with the 2.4L GDI I4 engine has been ticking for roughly a year. The ticking coincides with acceleration (the harder you accelerate, the faster the tick). I took it my local Kia dealer where I've gotten my service done since purchasing the car. They simply stated, "these cars tick, don't worry about it." So I continued changing my oil regularly and monitoring it. Shortly after this, I noticed my oil levels would be lower than normal midway through an oil change cycle (I check my oil periodically because I do not trust the dealership). I took it back in with a concern and they did an oil consumption test, stating my car is burning excessive amounts of oil. After this service, the dealer said it "passed" and that it would no longer be an issue. Still, ticking persisted and I took it back in and forced them to do a full diagnostic on the vehicle (with a hefty charge on my part) to get to the root of the problem. They then recommended a valve deep cleaning service as the next step in the oil consumption service as my car was "still burning oil". There were never warning lights or any other cause of concern of a failure to indicate something was wrong. This is a HUGE issue with Kia and they will not accept the blame for manufacturing faulty engines. My car is no longer covered under warranty and the dealership states that if the engine blows from an oil consumption issue, Kia will not cover the cost. I expect Kia to issue a recall on these engines as hundreds of thousands of customers across the USA are experiencing the same issue.
NHTSA ODI #11460132
Mileage unknown · Mar 28, 2022
Engine
Starting around 57,000 miles the engine started consuming excessive oil and occasionally experienced some knocking upon acceleration. I took it to the dealership and they put me on an oil consumption check every 1000 miles. After 3 rounds of checks they determined it was an issue with the GDI fuel system needing to be flushed …
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Starting around 57,000 miles the engine started consuming excessive oil and occasionally experienced some knocking upon acceleration. I took it to the dealership and they put me on an oil consumption check every 1000 miles. After 3 rounds of checks they determined it was an issue with the GDI fuel system needing to be flushed which was performed by the dealership service department. The engine appeared to no longer consume excessive oil after I checked at about 1000 miles. After approximately 2000 miles, before my wife left for a long trip, I checked oil and it was down 1 quart. I topped off the oil and after about 750 miles, I checked the oil level and it was about 1 quart low again. The car is currently at the dealership and I'm told I will have to start the whole 1000 mile consumption check AGAIN! Based on other reports of engine seizing and fires I consider this a very possible hazard.
NHTSA ODI #11458652
Mileage unknown · Mar 25, 2022
Engine
Over the last year I’ve noticed my car burning a lot of oil, around 1qt every 1000 miles. I’ve also noticed the transmission slipping some. I’ve checked thoroughly for leaks and have found none and the place that changes my oil has said they see no leaks also.
NHTSA ODI #11458384
Official recalls
5Aug 24, 2023
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence & remedy
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Dec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional source detail variants (2)
Engine
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Jan 6, 2017
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: The affected vehicle was remedied on January 10, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC143.
Oct 3, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Consequence & remedy
Consequence: If the driveshaft cracks and separates from the vehicle, it will not be able to move forward. Additionally, if the parking brake is not applied upon exiting the vehicle, the vehicle may roll. Either scenario can increase the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the front axle driveshaft, free of charge. The recall began November 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC139.
Apr 21, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Consequence & remedy
Consequence: If the second stage air bag does not deploy it increases the risk of injury or death.
Remedy: Kia will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 6, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC131.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.