NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
225 reports41,000 miles · Sep 11, 2013
Air BagsLatches/locks/linkages
TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THE PASSENGER FRONT DOOR LOCK FAILED TO UNLOCK ELECTRONICALLY OR MANUALLY. THE AIR BAG WARNING LIGHT ALSO REMAINED ILLUMINATED. THE DRIVERS DOOR LOCK ALSO FAILED AT 41,000 MILES; HOWEVER, THE ACTUATOR WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE PASSENGER …
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TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THE PASSENGER FRONT DOOR LOCK FAILED TO UNLOCK ELECTRONICALLY OR MANUALLY. THE AIR BAG WARNING LIGHT ALSO REMAINED ILLUMINATED. THE DRIVERS DOOR LOCK ALSO FAILED AT 41,000 MILES; HOWEVER, THE ACTUATOR WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE PASSENGER DOOR OR THE AIR BAG WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. THE CURRENT MILEAGE WAS 64,000. ..UPDATED 12-30-13 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO BE REPAIED. THE TECHICIAN ADVISED THERE WAS A NICKEL IN THE DOOR PANEL AND THAT THE WAS REPAIRED. THERE DOOR WAS NOT ACTUALLY REPAIRED. UPDATED 1/16/2014 *JS
NHTSA ODI #10543057
100,529 miles · Sep 2, 2013
Structure
I WAS ON A WEEKEND TRIP AND WHEN I GOT TO MY DESTINATION I WAS UNABLE TO UNLOCK OR OPEN THE DRIVER'S SIDE DOOR. I HAD TO CRAWL OUT THE PASSENGER SIDE DOOR. I AM BACK HOME NOW. I HAVE TRIED SPRAYING SOME LUBRICANT ON DOOR LATCH BUT I STILL CAN NOT GET IT TO OPEN. *JS
NHTSA ODI #10538400
156,000 miles · Aug 23, 2013
Seat Belts
A CHILD WAS SITTING IN THE REAR CENTER SEAT WHEN A SNAPPING SOUND OCCURRED WHILE AT A STOP SIGN. UPON INVESTIGATION THE SEAT BELT MECHANISM BROKE, CAUSING IT TO NOT RETRACT OR LOCK. SECOND SEAT BELT TO BREAK ON THIS VEHICLE, A YEAR APART. *TR CONCERNED THIS IS A SAFETY ISSUE AS SEAT BELTS ARE REQUIRED BY LAW. *TR
NHTSA ODI #10536955
96,000 miles · Aug 23, 2013
Seat Belts
A 5 YEAR OLD CHILD WAS SITTING IN THE BACKSEAT BEHIND THE DRIVER WHILE DRIVING 25 MPH AND A LOUD POP OCCURRED. THE SEAT BELT MECHANISM BROKE. IT WAS TAKEN APART AND FOUND THAT THE INNER WORKINGS OF THE SEAT BELT ARE PLASTIC AND A SMALL PLASTIC CLIP THAT HOLDS THE SPRING BROKE, THUS A NON WORKING SEAT BELT. SEARCH TO SEE IF…
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A 5 YEAR OLD CHILD WAS SITTING IN THE BACKSEAT BEHIND THE DRIVER WHILE DRIVING 25 MPH AND A LOUD POP OCCURRED. THE SEAT BELT MECHANISM BROKE. IT WAS TAKEN APART AND FOUND THAT THE INNER WORKINGS OF THE SEAT BELT ARE PLASTIC AND A SMALL PLASTIC CLIP THAT HOLDS THE SPRING BROKE, THUS A NON WORKING SEAT BELT. SEARCH TO SEE IF A RECALL WAS PRESENT. NO RECALL BUT TONS OF THREADS POSTED OF THE SAME THING OCCURRING ON OTHER KIA OPTIMAS. *TR
NHTSA ODI #10536952
102,800 miles · Aug 10, 2013
StructureSuspensionWheels
THE PASSENGER WHEEL CAME OFF THE CAR AS MY SON WAS BACKING OUT OF A PARKING SPACE AT A GROCERY STORE. I BOUGHT THIS CAR NEW. THAT PART OF THE CAR HAD NEVER BEEN WORKED ON. THE CAR HAD TO BE TOWED TO A GARAGE FOR REPAIR. KIA USED GLUE ON LIFE A SUPPORT NUT ON A BALL JOINT, WHERE THEY SHOULD HAVE USED A COTTER PIN. I HAV…
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THE PASSENGER WHEEL CAME OFF THE CAR AS MY SON WAS BACKING OUT OF A PARKING SPACE AT A GROCERY STORE. I BOUGHT THIS CAR NEW. THAT PART OF THE CAR HAD NEVER BEEN WORKED ON. THE CAR HAD TO BE TOWED TO A GARAGE FOR REPAIR. KIA USED GLUE ON LIFE A SUPPORT NUT ON A BALL JOINT, WHERE THEY SHOULD HAVE USED A COTTER PIN. I HAVE BOUGHT FOUR (4) KIAS. THESE CARS ARE STILL IN THE FAMILY. THE KIA I DRIVE DAILY IS IDENTICAL (EXCEPT BEING AUTOMATIC) TO THE ONE THAT THE WHEEL CAME OFF. *TR
NHTSA ODI #10534657
110,000 miles · Jul 30, 2013
Structure
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 5 MPH, THE VEHICLE EMITTED A LOUD POP. UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME HAD FAILED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V183000 (SUSPENSION). THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 5 MPH, THE VEHICLE EMITTED A LOUD POP. UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME HAD FAILED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V183000 (SUSPENSION). THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA ODI #10532663
78,000 miles · Jul 26, 2013
Air Bags
THE AIRBAG LIGHT STAYED ON SOLID. I TOOK IT TO MY MECHANIC AND HE PUT THE COMPUTER ON IT. HE SAID IT READ THE DRIVER SIDE AIR BAG WAS NOT FUNCTIONING. THIS LIGHT IS INTERMITTENT AS IT GOES OUT EVERY ONCE IN A WHILE, EVERY FEW DAYS. I DO NOT HAVE THE $1000 PLUS TO REPAIR IT. *TR
NHTSA ODI #10531990
121,931 miles · Jul 26, 2013
Electrical SystemLatches/locks/linkages
WHEN I STARTED TO LEAVE FOR WORK THIS MORNING; I COULD NOT GET INTO THE CAR FROM THE DRIVERS SIDE; THE DOOR WOULD NOT UNLOCK; I COULD NOT GET IT TO OPEN. THIS HAS NEVER HAPPEN BEFORE SO I LOOKED CAREFULLY AND SAW NO DAMAGE WAS DONE TO MY CAR SO I TRIED AGAIN TO UNLOCK AND OPEN MY DOOR. I PUT THE KEY IN THE KEYHOLE AS USUAL BUT I…
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WHEN I STARTED TO LEAVE FOR WORK THIS MORNING; I COULD NOT GET INTO THE CAR FROM THE DRIVERS SIDE; THE DOOR WOULD NOT UNLOCK; I COULD NOT GET IT TO OPEN. THIS HAS NEVER HAPPEN BEFORE SO I LOOKED CAREFULLY AND SAW NO DAMAGE WAS DONE TO MY CAR SO I TRIED AGAIN TO UNLOCK AND OPEN MY DOOR. I PUT THE KEY IN THE KEYHOLE AS USUAL BUT I NOTICE THAT IT FELT LIKE IT WAS NOT FITTING CORRECTLY AND AS I TURNED THE KEY AND IT WAS HARDER TO TURN BUT I COULD HEAR THE SOUND OF THE DOORS UNLOCKING SO I PULLED THE HANDLE TO OPEN THE DRIVERS DOOR AGAIN AND IT STILL WOULD NOT OPEN. THE OTHER THREE CAR DOORS WORKS FINE; LOCKING AND UNLOCKING LIKE THEY SHOULD. I WAS THEN FORCED TO GET INTO THE CAR FROM THE FRONT PASSENGER DOOR. THERE I ATTEMPTED TO OPEN THE DRIVERS DOOR FROM THE INSIDE BUT MY EFFORTS THERE ALSO FAILED; WHICH WAS VERY ALARMING. I COULD FEEL MY ANXIETY BUILDING (FEELING TRAPPED & NOT ABLE TO OPEN MY CAR DOOR AT ANYTIME) I WAS RUNNING OUT OF TIME AND HAVE TO GO TO WORK . I TRIED TO OPEN MY DOOR FROM THE INSIDE SEVERAL TIMES BUT NOTHING WORKED. I WAS ABLE TO START THE CAR AND LET DOWN ALL THE WINDOWS. I COULD BREATHE SOME FRESH AIR. ALL DAY I HAD TO GET IN AND OUT OF MY CAR FORM THE FRONT PASSENGER DOOR. I TRIED TO OPEN THE DRIVERS DOOR SEVERAL TIME THROUGHOUT THE DAY BUT NOTHING WOULD WORK. MY DOOR BEING STUCK SHUT IS A HORRIBLE FEELING TO HAVE WHEN DRIVING KNOWING THAT ONE OF MY WAYS TO ESCAPE FROM THE CAR GONE ALMOST HELPLESS AT FIRST SO I HOPE THIS PROBLEM IS NOT A SMALL MATTER TO YOU BECAUSE IT IS PUTTING OUR LIFE IN A SERIOUS SITUATION; SO PLEASE TREATED THIS AS SUCH. THINK OF THIS: IF THERE WERE FIRE MARSHALLS FOR CARS, WOULD THEY EVER TOLERATE A FRONT DOOR THAT CAN'T BE OPEN WHEN PEOPLE ARE INSIDE? NO. *TR
NHTSA ODI #10531921
107,000 miles · Jul 11, 2013
Air Bags
AIRBAG LIGHT STAYS ON AND THE FRONT PASSENGER DOOR WON'T OPEN OR CLOSE. *TR
NHTSA ODI #10524473
80,000 miles · Jun 14, 2013
Electrical SystemLatches/locks/linkages
THE DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY OR INSIDE SWITCH. ALL THE OTHER DOORS WILL UNLOCK EXCEPT THE DRIVER DOOR. AFTER TURNING THE KEY FOR ABOUT 10 MINS UP TO A DAY OR A WEEK IT WILL SOMETIMES UNLOCK, BUT ONLY USING THE KEY. THIS IS A VERY BAD SAFETY HAZARD. IT LOOKS AS IF THE PLASTIC PART INSIDE THE DOOR THAT CONTR…
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THE DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY OR INSIDE SWITCH. ALL THE OTHER DOORS WILL UNLOCK EXCEPT THE DRIVER DOOR. AFTER TURNING THE KEY FOR ABOUT 10 MINS UP TO A DAY OR A WEEK IT WILL SOMETIMES UNLOCK, BUT ONLY USING THE KEY. THIS IS A VERY BAD SAFETY HAZARD. IT LOOKS AS IF THE PLASTIC PART INSIDE THE DOOR THAT CONTROLS THE LOCKING IS BROKEN . THERE WERE NO ACCIDENTS THAT MADE THIS OCCUR . I HAVE TALKED TO KIA ON SEVERAL OCCASIONS ABOUT THE MATTER AND THIS IS ONE FEATURE THAT THE CUSTOMER DOES NOT NEED TO PAY FOR. THIS IS A DEFECTIVE PART AND CAN TRAP SOMEONE IN A CAR . YOU HAVE TO CRAWL THROUGH PASSENGER DOOR TO EVEN TO GET IN AND DRIVE. SHAMEFUL ON KIA . SEEMS LIKE ITS GOING TO TAKE SOME ONE BURNING OR HAVE A FATALITY FOR KIA TO DO A RECALL ON THIS , BUT ALL ABOUT MONEY WHEN THEY PRIDE ON SAFETY. *TR
NHTSA ODI #10519881
Official recalls
1May 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
Consequence & remedy
Consequence: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗