NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
225 reportsMileage unknown · Apr 21, 2015
Electrical System
ALL DOORS LOCK AND WON'T UNLOCK, HAVE TO CLIMB OUT WINDOW THEN PLAY WITH KEY IN LOCKS. CANNOT GET IN OR OUT OF CAR. NOT GOOD IN EMERGENCY ESPECIALLY SINCE MY THREE GRANDCHILDREN ARE WITH ME IN THE CAR 90% OF THE TIME, WE DO NOT FEEL SAFE. LOOKED THE PROBLEM UP AND SEEN NUMEROUS COMPLAINTS ON IT PLUS THE DEALER WON'T FIX FREE OF …
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ALL DOORS LOCK AND WON'T UNLOCK, HAVE TO CLIMB OUT WINDOW THEN PLAY WITH KEY IN LOCKS. CANNOT GET IN OR OUT OF CAR. NOT GOOD IN EMERGENCY ESPECIALLY SINCE MY THREE GRANDCHILDREN ARE WITH ME IN THE CAR 90% OF THE TIME, WE DO NOT FEEL SAFE. LOOKED THE PROBLEM UP AND SEEN NUMEROUS COMPLAINTS ON IT PLUS THE DEALER WON'T FIX FREE OF CHARGE AND THE PARTS ARE PLASTIC. I'M NOT A MECHANIC AND DO NOT BELIEVE I SHOULD PAY FOR REPAIRS SINCE MY WARRANTY IS UP. *TR
NHTSA ODI #10712084
120,000 miles · Apr 10, 2015
Electrical System
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED FOUR TIMES AND FAILED TO RESTART ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE FUEL PUMP. THE FAI…
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED FOUR TIMES AND FAILED TO RESTART ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE FUEL PUMP. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THERE WAS A RECALL ACCORDING TO NHTSA CAMPAIGN NUMBER: 03V067000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10704911
Mileage unknown · Apr 4, 2015
Latches/locks/linkages
I HAVE A 2004 KIA OPTIMA LX 4 DOOR SEDAN, THE FRONT DOOR ON THE DRIVER SIDE YOU CAN NOT LOCK AND UNLOCK I HAVE TO LEAVE THE DOOR PANEL OFF SO IF IT GETS LOCKED, YOU HAVE TO TAKE A SCREWDRIVER AND PUSH UP THE LITTLE ROD THAT LEADS TO THE LATCH. BELIEVE ME I WILL NEVER BUY ANOTHER KIA OPTIMA OR ANY KIND OF A KIA IN MY EYES THEY…
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I HAVE A 2004 KIA OPTIMA LX 4 DOOR SEDAN, THE FRONT DOOR ON THE DRIVER SIDE YOU CAN NOT LOCK AND UNLOCK I HAVE TO LEAVE THE DOOR PANEL OFF SO IF IT GETS LOCKED, YOU HAVE TO TAKE A SCREWDRIVER AND PUSH UP THE LITTLE ROD THAT LEADS TO THE LATCH. BELIEVE ME I WILL NEVER BUY ANOTHER KIA OPTIMA OR ANY KIND OF A KIA IN MY EYES THEY ARE JUNK . ESPECIALLY WHEN THIS JUNKY CAR ONLY HAS 87,000 MILES. *TR
NHTSA ODI #10703735
Mileage unknown · Mar 28, 2015
Electrical SystemEquipment Adaptive/mobilityCrashFire
ALMOST DIED IN AN ACCIDENT TATE KIA DID NOT ALLOW ME TO LEAVE THE THROUGH MY DOOR. I WAS HIT ONE MY PASSENGER SIDE NOT ALLOWING MY ESCAPE THROUGH THAT SIDE OF THE VEHICLE AND I NEEDED TO CRAWL THROUGH TO THE BACK OF THE VEHICLE TO ESCAPE. MY DRIVERS SIDE DOOR LOCK MALFUNCTIONED BECAUSE OF WEAR ON A COMMONLY KNOW PART. THIS SHOUL…
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ALMOST DIED IN AN ACCIDENT TATE KIA DID NOT ALLOW ME TO LEAVE THE THROUGH MY DOOR. I WAS HIT ONE MY PASSENGER SIDE NOT ALLOWING MY ESCAPE THROUGH THAT SIDE OF THE VEHICLE AND I NEEDED TO CRAWL THROUGH TO THE BACK OF THE VEHICLE TO ESCAPE. MY DRIVERS SIDE DOOR LOCK MALFUNCTIONED BECAUSE OF WEAR ON A COMMONLY KNOW PART. THIS SHOULD NOT BE CONSIDERED NORMAL WEAR AND TEAR CONSIDERING MY 1967 CAMERO STILL HAS FUNCTIONING LOCKS AND 50 YRS OLDER. I SEE NOT REASON AS TO WHY A 11 YR OLD VEHICLE HAS NON FUNCTIONING LOCKING EQUIPMENT AND I HAVE OWNED VARIOUS OTHER CARS WITHOUT A PROBLEM LIKE THIS MALFUNCTION THAT SEEMS ONLY TOO OBVIOUS OF AN AMERICAN SAFETY CONCERN. THIS SEEMS LIKE A MANDATORY RECALL FOR SUCH AN IMPORTANT FUNCTION OF A VEHICLE TO BE ABLE TO EVEN "GET IN" OR "GET OUT" OF THE CAR. SIMPLE CONCEPT! WON'T EVEN BE ABLE TO OPERATE THE VEHICLE IF I CAN'T GET IN IT OR SLEEP IN MY APARTMENT IF I CAN'T GET OUT OF IT. HUH? THE WEB IS FULL OF THESE COMPLAINTS AND NEAR LIFE DISASTERS BECAUSE OF THIS MALFUNCTION. SEEMS LIKE THIS IS A PROBLEM THAT PEOPLE WANT RESOLUTION INCLUDING MYSELF! IF THERE ARE SO MANY PEOPLE AWARE OF THIS PROBLEM ONLINE AND THEY HAVE REGULAR JOBS NO SLATED TO THE TASK OF HIGHWAY SAFETY. HOW IS IT THAT YOUR AGENCY SLATED WITH THE TASK OF THIS IMPORTANT JOB HAS NOT DONE ANYTHING TO FIX THIS PROBLEM. THIS ISSUE HAS NOW SPAN SEVERAL YEARS OF THESE VEHICLES AND VARIOUS MODELS. SEEMS TO ME THAT SOMEONE, REFERRING TO YOUR AGENCY IS NOT DOING THEIR JOB VERY WELL AT ALL AND NEEDS TO WAKE UP CONCERNING THIS ISSUE WITH THE KIA MANUFACTURER TO FIX THIS VERY DANGEROUS PROBLEM. GET TO ITS BOYS AND GIRLS AND GET THIS DONE, BECAUSE FAMILIES DEPEND ON YOU TO DO THE RIGHT THING FOR OUR WELL BEING. SCENARIO: CAR STARTS ON FIRE.......CAN'T OPEN DOOR....DEAD.......A DUH!!!!!!!! MAKE SENSE? YEAH! GOOD! THEY HAVE CREATED A DEATH TRAP. FIX IT!!!!!! *TR
NHTSA ODI #10702345
126,000 miles · Mar 12, 2015
Electrical SystemLatches/locks/linkages
WHEN TRYING TO EXIT MY KIA, THE DOOR LOCKS WOULD NOT UNLOCK. I TRIED THE MANUAL AND ELECTRICAL SWITCHES ON THE DOOR AND ALL I COULD GET WAS A CLICK, AND THEN AN IMMEDIATE RE-LOCK OF THE DOORS, AS SOON AS I PULLED ON THE DOOR HANDLE. I THEN ROLLED THE WINDOW DOWN AND TRIED THE KEY, SEVERAL TIMES, FROM THE OUTSIDE WITH THE SAME …
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WHEN TRYING TO EXIT MY KIA, THE DOOR LOCKS WOULD NOT UNLOCK. I TRIED THE MANUAL AND ELECTRICAL SWITCHES ON THE DOOR AND ALL I COULD GET WAS A CLICK, AND THEN AN IMMEDIATE RE-LOCK OF THE DOORS, AS SOON AS I PULLED ON THE DOOR HANDLE. I THEN ROLLED THE WINDOW DOWN AND TRIED THE KEY, SEVERAL TIMES, FROM THE OUTSIDE WITH THE SAME RESULTS. I MANAGED TO WORK MY 79 YEAR OLD 210 LB. BODY OVER TO THE PASSENGER SEAT AND TRIED THE SAME THING AND GOT THE SAME RESULTS. I WAS READY TO CALL 911 WHEN I TRIED THE KEY ON THE OUTSIDE AGAIN FOR THE 5TH OR 6TH TIME AND THE LOCKS WORKED. THIS IS A DANGEROUS SITUATION AND I UNDERSTAND IS QUITE COMMON ON THE KIA'S AT ABOUT 100,000 MILES, I KNOW I WAS FRIGHTENED. I DON'T KNOW WHAT WOULD HAPPEN IN A WRECK WITH A FIRE AND THE DOORS WOULD NOT UNLOCK FROM THE INSIDE OR OUTSIDE. THIS HAS HAPPENED 4 TIMES, TWICE WHILE LOCKED INSIDE AND TWICE FROM THE OUTSIDE TYING TO GET IN. *TR
NHTSA ODI #10693933
110,000 miles · Mar 3, 2015
Electrical System
ACCELERATED TO GET OUT OF SNOW EMBANKMENT AND ENGINE LIGHT CAME ON THEN CAR LOCKS WENT OUT OF WHACK AND LOCKED DOORS. COULD NOT EXIT, CONTINUED TO RELOCK AND TIME YOU TOUCHED LOCKS OR DOOR TO GET OUT! VERY UNSAFE!!! LOCKED IN VEHICLE ONLY EXIT REAR DOORS, ELECTRICAL NOT OK AFTER RESET BATTERY. I ORDERED NEW PART, NOT EVEN SURE I…
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ACCELERATED TO GET OUT OF SNOW EMBANKMENT AND ENGINE LIGHT CAME ON THEN CAR LOCKS WENT OUT OF WHACK AND LOCKED DOORS. COULD NOT EXIT, CONTINUED TO RELOCK AND TIME YOU TOUCHED LOCKS OR DOOR TO GET OUT! VERY UNSAFE!!! LOCKED IN VEHICLE ONLY EXIT REAR DOORS, ELECTRICAL NOT OK AFTER RESET BATTERY. I ORDERED NEW PART, NOT EVEN SURE IT WILL FIX IT. DRIVER DOOR WILL NOT OPEN AT ALL!!!!!!!!! *TR
NHTSA ODI #10691816
79,000 miles · Mar 3, 2015
Latches/locks/linkages
IT STARTED WITH DOORS WILL LOCK AND UNLOCK AUTOMATICALLY WHILE DRIVING, THIS HAS BEEN GOING ON SINCE 2012, THEN THE PASSENGER DOOR WILL NOT UNLOCK AT TIMES SINCE 2012. THEN ON 2-28-15, THE DRIVER'S SIDE DOOR WILL NOT UNLOCK. I HAD TO CLIMB THROUGH THE BACK SEAT AND THE CONSOLE TO GET TO THE DRIVER SEAT. THEN ON THE 3-02-2015, D…
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IT STARTED WITH DOORS WILL LOCK AND UNLOCK AUTOMATICALLY WHILE DRIVING, THIS HAS BEEN GOING ON SINCE 2012, THEN THE PASSENGER DOOR WILL NOT UNLOCK AT TIMES SINCE 2012. THEN ON 2-28-15, THE DRIVER'S SIDE DOOR WILL NOT UNLOCK. I HAD TO CLIMB THROUGH THE BACK SEAT AND THE CONSOLE TO GET TO THE DRIVER SEAT. THEN ON THE 3-02-2015, DRIVER'S DOOR, THE PASSENGER DOOR AND THE REAR BACK DOOR COMPLETELY REFUSED TO UNLOCK. THIS IS VERY SCARY, IN FACT, I ALMOST BROKE MY RIGHT FOOT WHILE CLIMBING INTO THE DRIVER SEAT FROM THE BACK SEAT THROUGH THE CONSOLE, BECAUSE MY RIGHT LEG WAS CAUGHT ON THE PASSENGER SEAT HEAD REST. *TR
NHTSA ODI #10691715
138,000 miles · Mar 2, 2015
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO UNLOCK OR OPEN. THE CONTACT HAD TO GET IN AND OUT OF THE VEHICLE BY USING THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
NHTSA ODI #10691649
Mileage unknown · Mar 2, 2015
Electrical SystemEquipment Adaptive/mobility
DRIVERS SIDE LOCKING AND NOT RELEASING. NUMEROUS INCIDENTS WHERE THE DRIVERS SIDE DOOR LOCKS AND WILL NOT RELEASE. (USING THE KEY ON THE OUTSIDE OR THE PAD ON THE INSIDE DOOR) I HAVE REPEATEDLY HAD TO CLIMB OUT THE BACK DOOR BECAUSE THE PLASTIC PIECES THAT WERE USED WHEN MAKING THE CAR ARE WORN OUT AND NOT ALLOWING THE LOCK TO…
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DRIVERS SIDE LOCKING AND NOT RELEASING. NUMEROUS INCIDENTS WHERE THE DRIVERS SIDE DOOR LOCKS AND WILL NOT RELEASE. (USING THE KEY ON THE OUTSIDE OR THE PAD ON THE INSIDE DOOR) I HAVE REPEATEDLY HAD TO CLIMB OUT THE BACK DOOR BECAUSE THE PLASTIC PIECES THAT WERE USED WHEN MAKING THE CAR ARE WORN OUT AND NOT ALLOWING THE LOCK TO UNLOCK. IF THERE WAS AN ACCIDENT I WOULD NOT BE ABLE TO GET OUT ON THE DRIVERS SIDE. I BELIEVE THIS IS A MANUFACTURES DEFECT. I AM HOPING THAT A RECALL OR A SILENT RECALL WILL BE ISSUED FOR THIS SINCE I AM NOT ABLE TO OPEN THE DOOR TO GET THE DOOR PANEL OFF TO FIX IT. *TR
NHTSA ODI #10691413
70,000 miles · Feb 25, 2015
Seats
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEAD RESTS WERE DESIGNED WITH AN INTERIOR BAR COVERED BY FABRIC. OVER A PERIOD OF TIME, THE METAL PROTRUDED AND CAUSED DISCOMFORT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS …
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEAD RESTS WERE DESIGNED WITH AN INTERIOR BAR COVERED BY FABRIC. OVER A PERIOD OF TIME, THE METAL PROTRUDED AND CAUSED DISCOMFORT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10690556
Official recalls
1May 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
Consequence & remedy
Consequence: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗