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2004 Kia Optima

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Kia Optima do not stand out strongly from the model-year median of 186.5.

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When problems were reported

Mileage at the reported incident

187 reports with mileage · 38 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Latches/locks/linkages. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports3 fire reports7 injury reports

Structure complaints

42 reports
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Mileage unknown · Nov 21, 2011
Electrical SystemStructure

THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. I HAVE TO CRAWL IN FROM THE PASSENGER SIDE AND THEN WHEN I WANT TO GET OUT I HAVE TO CRAWL OVER AND EXIT FROM THE PASSENGER SIDE. TRIED TO UNLOCK IT WITH MY KEYLESS ENTRY AND NOW IT DOESN'T WORK. REPLACED BATTERIES BUT STILL NOT WORKING. MY SON KEPT TURNING THE KEY I…

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THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. I HAVE TO CRAWL IN FROM THE PASSENGER SIDE AND THEN WHEN I WANT TO GET OUT I HAVE TO CRAWL OVER AND EXIT FROM THE PASSENGER SIDE. TRIED TO UNLOCK IT WITH MY KEYLESS ENTRY AND NOW IT DOESN'T WORK. REPLACED BATTERIES BUT STILL NOT WORKING. MY SON KEPT TURNING THE KEY IN THE DOOR AND FINALLY GOT IT OPENED. THE NEXT TIME I DROVE IT THE SAME THING HAPPENED. I AM TIRED OF HAVING TO CRAWL IN AND OUT OF MY CAR. I ALWAYS ENJOYED DRIVING MY KIA BUT NOT ANYMORE. *TR

NHTSA ODI #10436692

Mileage unknown · Nov 12, 2011
Latches/locks/linkagesStructure

DRIVER SIDE DOOR WILL NOT UNLOCK. NEITHER THE KEY NOR THE DOOR LOCK KNOB ON THE INSIDE WORKS TO UNLOCK THE DOOR. UNFORTUNATELY, WE HAVE BEEN ENTERING AND EXITING THE DRIVER SIDE BY ENTERING THE CAR FROM THE PASSENGER SIDE. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM WITH ALL KIA MODELS AS YOU CAN SEE ON THE WEBSITE HTTP://VLANE.…

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DRIVER SIDE DOOR WILL NOT UNLOCK. NEITHER THE KEY NOR THE DOOR LOCK KNOB ON THE INSIDE WORKS TO UNLOCK THE DOOR. UNFORTUNATELY, WE HAVE BEEN ENTERING AND EXITING THE DRIVER SIDE BY ENTERING THE CAR FROM THE PASSENGER SIDE. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM WITH ALL KIA MODELS AS YOU CAN SEE ON THE WEBSITE HTTP://VLANE.COM/DISCUSS-TOPIC/989/MY-DRIVERS-DOOR-IS-LOCKED-WILL-NOT-UNLOCK . THE PROBLEM IS A SAFETY HAZARD SINCE ONCE IN THE DRIVER SEAT, THE DRIVER CAN NOT EXIT THE CAR THROUGH THE DRIVER DOOR WHICH CAN PROVE TO BE A PROBLEM IN AN EMERGENCY. KIA IS TAKING ADVANTAGE OF OWNERS BY NOT ADDRESSING THE ISSUE. I AM AFRAID FOR MY SAFETY, MY FAMILY'S SAFETY WHILE DRIVING AND EMPHATICALLY PLEAD WITH YOU TO RECALL THESE KIA CARS TO FIX THE PROBLEM. *TR

NHTSA ODI #10435350

93,580 miles · Sep 8, 2011
Structure

TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WAS INOPERABLE. ONCE LOCKED, IT COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FUR…

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TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WAS INOPERABLE. ONCE LOCKED, IT COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 93,580.

NHTSA ODI #10424267

85,960 miles · Aug 4, 2011
Structure

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS DEFECTIVE AND WOULD NOT OPEN FROM NEITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT A MODULE INSIDE THE DOOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILUR…

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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS DEFECTIVE AND WOULD NOT OPEN FROM NEITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT A MODULE INSIDE THE DOOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85, 960 AND THE CURRENT MILEAGE WAS 86,000.

NHTSA ODI #10417084

95,000 miles · Jul 5, 2011
Structure

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR WILL NOT OPEN WHEN IT'S UNLOCKED. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE DRIVERS SIDE DOOR TO MALFUNCTION. THE FAILURE WAS NOT DIAGNOSED BY A DEALER NOR A LOCAL MECHA…

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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR WILL NOT OPEN WHEN IT'S UNLOCKED. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE DRIVERS SIDE DOOR TO MALFUNCTION. THE FAILURE WAS NOT DIAGNOSED BY A DEALER NOR A LOCAL MECHANIC. THE FAILURE MILEAGE WAS 95,000.

NHTSA ODI #10410517

116,000 miles · Nov 27, 2010
Latches/locks/linkagesStructure

THE DRIVER'S SIDE DOOR ON MY 2004 KIA OPTIMA LOCKS ITSELF BACK WHEN I OPEN IT. I CAN'T GET IN OR OUT THE CAR BECAUSE THE DOOR WILL NOT OPEN. I WENT TO GET IN THE CAR AND IT WOULD NOT OPEN. I'VE HAD TO CLIMB ACROSS THE CENTER CONSOLE TO GET IN THE CAR. THIS IS A SAFETY ISSUE FOR ME BECAUSE IT HURTS MY BACK EVERYTIME I HAVE TO …

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THE DRIVER'S SIDE DOOR ON MY 2004 KIA OPTIMA LOCKS ITSELF BACK WHEN I OPEN IT. I CAN'T GET IN OR OUT THE CAR BECAUSE THE DOOR WILL NOT OPEN. I WENT TO GET IN THE CAR AND IT WOULD NOT OPEN. I'VE HAD TO CLIMB ACROSS THE CENTER CONSOLE TO GET IN THE CAR. THIS IS A SAFETY ISSUE FOR ME BECAUSE IT HURTS MY BACK EVERYTIME I HAVE TO DO THIS. THIS IS MY ONLY FORM OF TRANSPORTATION SO I NEED TO HAVE THIS FIXED. DID AN ONLINE SEARCH TO SEE WHAT THE PROBLEM COULD POSSIBLY BE AND FOUND OUT THAT I WASN'T THE ONLY ONE WITH THIS ISSUE. I FEEL THERE NEEDS TO BE A RECALL ON THIS VEHICLE TO REMEDY THIS ISSUE WITH SO MANY PEOPLE COMPLAINING ABOUT THE SAME THING ON THE SAME YEAR,MAKE, AND MODEL CAR. WILL CHECK BACK TO SEE WHAT IS BEING DONE TO RESOLVE THESE ISSUES. IF NOTHING IS BEING DONE THEN WILL SEEK OTHER AVENUES TO HANDLE THIS MATTER. *TR

NHTSA ODI #10367992

86,500 miles · Oct 15, 2010
StructureSuspension

AS DESCRIBED BY OTHERS DRIVER SIDE LOWER BALL JOINT ON '04 KIA OPTIMA BROKE WITH 1 SHEARED BOLT AND 1 BOLT JUST FALLING OUT (RUSTED WITH NO CLEAN AREAS) THE BALL JOINT HAD 1 PART OF THE SHEARED BOLT REMAINING AND 1 RUSTED THREADED HOLE. DEALER OFFERED NO HELP OTHER THAN TO INDICATE THAT THIS WAS NOT RELATED TO THE SUBFRAME REC…

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AS DESCRIBED BY OTHERS DRIVER SIDE LOWER BALL JOINT ON '04 KIA OPTIMA BROKE WITH 1 SHEARED BOLT AND 1 BOLT JUST FALLING OUT (RUSTED WITH NO CLEAN AREAS) THE BALL JOINT HAD 1 PART OF THE SHEARED BOLT REMAINING AND 1 RUSTED THREADED HOLE. DEALER OFFERED NO HELP OTHER THAN TO INDICATE THAT THIS WAS NOT RELATED TO THE SUBFRAME RECALL OF LAST AUGUST ('09). *TR

NHTSA ODI #10360722

32,000 miles · Sep 17, 2010
Structure

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD BECOME STUCK AND HE WAS UNABLE TO OPEN THE DOOR. THE CONTACT WOULD HAVE TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE FOUR YEARS PRIOR TO THE MOST RECENT …

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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD BECOME STUCK AND HE WAS UNABLE TO OPEN THE DOOR. THE CONTACT WOULD HAVE TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE FOUR YEARS PRIOR TO THE MOST RECENT RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 98,000.

NHTSA ODI #10356085

30,000 miles · Feb 17, 2010
StructureSuspensionTires

I HAVE BEEN REFUSED THE REPAIR ON MY 2004 KIA BY NO LESS THAN 3 DEALERSHIPS ABOUT THE RUSTING FRONT END BECAUSE OF LACK OF RUST PROOFING. IT MADE THE CAR UNDRIVABLE 4 MONTHS AGO AND I HAVE HAD NO SATISFACTION. YOU ARE GOING AFTER TOYOTA WITH BOTH BARRELS YET YOU ARE LEAVING KIA ALONE AND I HAVE HAD NOTHING BUT SERIOUS EXPENSES A…

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I HAVE BEEN REFUSED THE REPAIR ON MY 2004 KIA BY NO LESS THAN 3 DEALERSHIPS ABOUT THE RUSTING FRONT END BECAUSE OF LACK OF RUST PROOFING. IT MADE THE CAR UNDRIVABLE 4 MONTHS AGO AND I HAVE HAD NO SATISFACTION. YOU ARE GOING AFTER TOYOTA WITH BOTH BARRELS YET YOU ARE LEAVING KIA ALONE AND I HAVE HAD NOTHING BUT SERIOUS EXPENSES AND PROBLEMS WITH THIS CAR SINCE IT WAS PURCHASED BRAND NEW IN 2004. I HAVE MADE SEVERAL ATTEMPTS AT CONTACTING YOUR OFFICE WITH NEGATIVE REPLIES. IF I DO NOT HERE FROM THIS AGENCY IN THE NEAR FUTURE CONCERNING MY ISSUES I WILL CONTACT THE MEDIA AND SEEK MY RESTITUTION THROUGH THE SQUEAKY WHEEL GETTING THE GREASE METHOD AND MY ATTEMPTS TO HAVE THE GOVERNMENT ASSIST WILL BE PART OF THAT DISCUSSION. PLEASE PUT HEAT ON KIA TO GET AGGRESSIVE WITH THE RECALL REPAIRS. *TR

NHTSA ODI #10311430

Mileage unknown · Aug 14, 2009
Structure

THE RECALL CONCERNING THE 01 -04 KIA OPTIMA SUBFRAME CAUSING THE CAR TO BE UNABLE TO MAINTAIN ALIGNMENT IS NOT BEING HONORED BY DEALERS. I HAVE MADE MULTIPLE ATTEMPTS TO EITHER CONTACT DEALERS FOR AN APPOINTMENT TO WHICH THEY WOULD NOT RETURN PHONECALLS OR E-MAILS, OR IN ONE CASE ACTUALLY GOT HOLD OF A DEALER WHO TOLD ME THAT AT…

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THE RECALL CONCERNING THE 01 -04 KIA OPTIMA SUBFRAME CAUSING THE CAR TO BE UNABLE TO MAINTAIN ALIGNMENT IS NOT BEING HONORED BY DEALERS. I HAVE MADE MULTIPLE ATTEMPTS TO EITHER CONTACT DEALERS FOR AN APPOINTMENT TO WHICH THEY WOULD NOT RETURN PHONECALLS OR E-MAILS, OR IN ONE CASE ACTUALLY GOT HOLD OF A DEALER WHO TOLD ME THAT AT 130,000 MILES IT WAS TIME TO REPLACE THE SUBFRAME AND THAT I WOULD HAVE TO PAY FOR IT. I HAVE BEEN EATING TIRES AND HAVE NOT BEEN ABLE TO KEEP THIS CAR ALIGNED AFTER THE FIRST 20,000 MILES. I CONTINUE TO DRIVE THIS CAR BECAUSE I AM UNABLE TO REPLACE IT. I HAVE HAD TO PUT 2 CLUTCHES IN IT (THE FIRST ONE AFTER 29,000 MILES. FOR THE RECORD I HAVE DRIVEN STANDARDS FOR 27 YEARS BEFORE THIS AND HAD NEVER HAD TO REPLACE A CLUTCH) AND FOUND OUT AFTER THE SECOND CLUTCH (WHICH AT NO TIME WOULD KIA ACKNOWLEDGE A DESIGN FLAW OR ANY CULPABILITY) THAT THE ORIGINAL CLUTCHES WERE NOT LASTING ON THESE CARS AND A STANDARD PRESSURE PLATE CLUTCH HAD REPLACED THE ORIGINAL UNDER AN ENGINEERING CHANGE INSTEAD OF A RECALL. THIS CAR IS UNSAFE AND KIA CORPORATION AND ANY DEALER I HAVE ATTEMPTED TO CONTACT SO FAR HAS REFUSED EVER TO MAKE GOOD ON ANY ASPECT OF THIS CAR. THIS CAR AND ANY 01-04 KIA OPTIMA SHOULD HAVE TO BE REPLACED BY THE KIA CORPORATION FOR THEIR BLATANT DISREGARD TO THE CONSUMER FOR THEIR SAFETY AND COSTS. I AM GOING TO ATTEMPT A MEDIA BLITZ TO INFORM THE AMERICAN PUBLIC OF THIS BLATANT DISREGARD AND THESE SAFETY ISSUES IN THE NEXT FEW WEEKS AND FELT YOU WOULD WANT TO KNOW IN ORDER TO GET YOUR DATA IN ORDER. *TR

NHTSA ODI #10280490

Official recalls

1

09V183000 · Suspension:front

May 27, 2009

KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.

Consequence & remedy

Consequence: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.