2004 KIA OPTIMA EX. THE DRIVER DOOR LOCK WILL NOT UNLOCK TRAPPING US IN CAR. MUST CRAWL OUT THROUGH PASSENGER SEATS. DOES NOT OPEN FROM INSIDE OR OUTSIDE. LOCKING MECHANISM IS MESSED UP ON DRIVERS SIDE. *TT
2004 Kia Optima
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Kia Optima do not stand out strongly from the model-year median of 186.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Optima years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
187 reports with mileage · 38 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Latches/locks/linkages. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
81 reportsTL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR DOES NOT UNLOCK FROM THE OUTSIDE. THE KEY NOR THE KEYLESS ENTRY WOULD UNLOCK THE DRIVERS SIDE DOOR. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER DOOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS ABLE TO LOCK AND UNLOCK THE…
Read full complaint
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR DOES NOT UNLOCK FROM THE OUTSIDE. THE KEY NOR THE KEYLESS ENTRY WOULD UNLOCK THE DRIVERS SIDE DOOR. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER DOOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS ABLE TO LOCK AND UNLOCK THE DOOR BY USING THE KEY. WHEN THE CONTACT LEFT THE DEALER SHE COULD NOT OPEN THE DRIVER SIDE DOOR FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER FOR ADDITIONAL DIAGNOSTIC TESTING. THE DOOR LATCH WAS FAULTY AND NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA LX. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WHEN USING THE KEY. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMAT…
Read full complaint
TL* THE CONTACT OWNS A 2004 KIA OPTIMA LX. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WHEN USING THE KEY. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 42,000. UPDATED 08/05/11*LJ UPDATED 08/15/11
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKS MALFUNCTIONED. SHE WAS UNABLE TO ENTER THE VEHICLE ON THE DRIVER SIDE AND HAD TO CLIMB IN ON THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMA…
Read full complaint
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKS MALFUNCTIONED. SHE WAS UNABLE TO ENTER THE VEHICLE ON THE DRIVER SIDE AND HAD TO CLIMB IN ON THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS UNABLE TO UNLOCK ALL FOUR AUTOMATIC DOOR LOCKS WHICH PREVENTED HER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE ABLE TO UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER SIDE DOOR WOULD NOT UNLOCK AND THE CONTACT EXIT THE VEHICL…
Read full complaint
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS UNABLE TO UNLOCK ALL FOUR AUTOMATIC DOOR LOCKS WHICH PREVENTED HER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE ABLE TO UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER SIDE DOOR WOULD NOT UNLOCK AND THE CONTACT EXIT THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVER SIDE DOOR LOCK FAILED AND COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 94,000. UPDATED 07/08/11*LJ UPDATED 07/18/11
DRIVER SIDE DOOR LOCK WILL NOT OPEN FROM INSIDE OR OUTSIDE. HAVE TO CRAWL OVER CENTER CONSOLE, GEAR SHIFT AND PARKING BRAKE HANDLE TO GET OUT THE PASSENGER SIDE DOOR. IF THERE IS AN ACCIDENT ON THE PASSENGER SIDE, WILL BE TRAPPED INSIDE THE CAR. VERY DANGEROUS SITUATION TO BE IN. THERE ARE 23 COMPLAINTS ON THIS WEBSITE PLUS NUME…
Read full complaint
DRIVER SIDE DOOR LOCK WILL NOT OPEN FROM INSIDE OR OUTSIDE. HAVE TO CRAWL OVER CENTER CONSOLE, GEAR SHIFT AND PARKING BRAKE HANDLE TO GET OUT THE PASSENGER SIDE DOOR. IF THERE IS AN ACCIDENT ON THE PASSENGER SIDE, WILL BE TRAPPED INSIDE THE CAR. VERY DANGEROUS SITUATION TO BE IN. THERE ARE 23 COMPLAINTS ON THIS WEBSITE PLUS NUMEROUS COMPLAINTS ONLINE WHEN YOU DO A SEARCH. WHAT DOES IT TAKE FOR A RECALL TO BE DONE? KIA SHOULD STEP UP TO THE PLATE AND FIX THIS SERIOUS PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS UNABLE TO BE LOCKED FROM THE INSIDE OR OUTSIDE . THE DEALER WAS CONTACTED WHO ADVISED THAT THE REPAIR WOULD COST $200 AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE M…
Read full complaint
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS UNABLE TO BE LOCKED FROM THE INSIDE OR OUTSIDE . THE DEALER WAS CONTACTED WHO ADVISED THAT THE REPAIR WOULD COST $200 AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000. UPDATED 06/01/11*LJ THE CONSUMER WAS INFORMED THAT SINCE THE VEHICLE WAS OVER FIVE YEARS OLD, HE WOULD HAVE TO PAY FOR THE DIAGNOSIS. UPDATED 06/10/11
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WHETHER USING THE KEYLESS ENTRY FOB OR USING THE KEY TO MANUALLY UNLOCK THE DOOR. IN ORDER TO ENTER THE VEHICLE, THE CONTACT WOULD HAVE TO CLIMB THROUGH THE PASSENGER SIDE DOOR. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEA…
Read full complaint
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WHETHER USING THE KEYLESS ENTRY FOB OR USING THE KEY TO MANUALLY UNLOCK THE DOOR. IN ORDER TO ENTER THE VEHICLE, THE CONTACT WOULD HAVE TO CLIMB THROUGH THE PASSENGER SIDE DOOR. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
TL * THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT HE WAS UNABLE TO UNLOCK THE PASSENGER SIDE DOORS AND THE LOCK WOULD NOT RELEASE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,000.
Official recalls
109V183000 · Suspension:front
May 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
Consequence & remedy
Consequence: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
Illustration