NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
81 reportsClear category filter120,000 miles · Sep 30, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH AND LOCK FROM INSIDE OR OUTSIDE THE VEHICLE. THE CONTACT COULD ONLY ENTER AND EXIT THE VEHICLE BY USING ANOTHER DOOR. THE DEALER STATED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANU…
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH AND LOCK FROM INSIDE OR OUTSIDE THE VEHICLE. THE CONTACT COULD ONLY ENTER AND EXIT THE VEHICLE BY USING ANOTHER DOOR. THE DEALER STATED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10640273
123,000 miles · Sep 12, 2014
Electrical SystemLatches/locks/linkages
DRIVER'S DOOR DOES NOT UNLOCK WHEN TRYING TO ENTER THE CAR AND IT DOES NOT UNLOCK FROM THE INSIDE MANUALLY EITHER. *TR
NHTSA ODI #10632888
111,715 miles · Aug 29, 2014
Latches/locks/linkages
I WENT TO UNLOCK MY 2004 KIA OPTIMA AND THE DRIVERS DOOR WOULD NOT UNLOCK. REPEATED ATTEMPTS FAILED. I HAVE READ NUMEROUS FORUMS AND THIS IS A RECURRING PROBLEM WITH THIS CAR! THIS IS A SAFETY ISSUE AND THE CAR IS ONLY 10 YEARS OLD! IF AN ACCIDENT OCCURS, I WOULD NOT BE ABLE TO BE RESCUED. KIA NEEDS TO ADDRESS THIS PROBLEM. *TR
NHTSA ODI #10629344
58,000 miles · Aug 13, 2014
Air BagsLatches/locks/linkages
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF AND ATTEMPTING TO EXIT THE VEHICLE THE DRIVERS SIDE DOOR WOULD NOT UNLOCK AND COULD NOT BE OPENED. THE CONTACT ALSO INDICATED THAT THE FRONT DRIVERS SIDE DOOR COULD NOT BE UNLOCKED FROM OUTSIDE OF THE VEHICLE. THE DOOR FAILURES HAD OCCU…
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF AND ATTEMPTING TO EXIT THE VEHICLE THE DRIVERS SIDE DOOR WOULD NOT UNLOCK AND COULD NOT BE OPENED. THE CONTACT ALSO INDICATED THAT THE FRONT DRIVERS SIDE DOOR COULD NOT BE UNLOCKED FROM OUTSIDE OF THE VEHICLE. THE DOOR FAILURES HAD OCCURRED ON MULTIPLE OCCASIONS. THE AIR BAGS SENSOR LIGHT REMAINED ILLUMINATED INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #10621923
92,000 miles · Jul 27, 2014
Latches/locks/linkagesInjury
MY DRIVER SIDE LOCKS WILL NO LONGER UNLOCK CORRECTLY. SOMETIMES IF I JIGGLE EVERYTHING TOGETHER JUST SO I CAN GET IT TO UNLOCK FROM THE OUTSIDE. HOWEVER, ONCE INSIDE IT IS IMPOSSIBLE TO GET THE DOOR OPEN. THIS IS A MAJOR ISSUE, IF I LOCK MY CAR IT TAKES ME FOREVER TO GET BACK IN TO IT. I HAVE TO MAKE SURE THAT MY CHILDREN ARE ST…
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MY DRIVER SIDE LOCKS WILL NO LONGER UNLOCK CORRECTLY. SOMETIMES IF I JIGGLE EVERYTHING TOGETHER JUST SO I CAN GET IT TO UNLOCK FROM THE OUTSIDE. HOWEVER, ONCE INSIDE IT IS IMPOSSIBLE TO GET THE DOOR OPEN. THIS IS A MAJOR ISSUE, IF I LOCK MY CAR IT TAKES ME FOREVER TO GET BACK IN TO IT. I HAVE TO MAKE SURE THAT MY CHILDREN ARE STANDING OUT IN THE HEAT WAITING ON ME AND NOT BAKING IN THE CAR WAITING FOR ME. IF I AM IN AN AREA AFTERHOURS, I AM MORE AT RISK OF HAVING SOMETHING HAPPEN. IN ADDITION, IF THERE IS AN ACCIDENT OR IF I NEED TO EXIT CAR QUICKLY, IT WOULD BE IMPOSSIBLE AS I HAVE TO CLIMB OUT OVER THE PASSENGER SIDE. I CURRENTLY HAVE A LOT OF SHOULDER AND NECK PAIN FROM LIFTING MYSELF FROM ONE SEAT TO ANOTHER. I HAVE LOOKED UP THIS PROBLEM ONLINE TO SEE IF THERE IS SOMETHING I CAN DO AND I AM FAR FROM THE ONLY ONE THAT HAS EXPERIENCED THIS EXACT ISSUE. THEY HAVE BEEN OFFERED NO HELP OUTSIDE OF GO TO THE DEALER AND GET IT FIXED FOR $300 - $700. THIS IS A FAULTY MANUFACTURED PART, NOT JUST NORMAL WEAR AND TEAR. I REPLACED MY BRAKE PADS A COUPLE WEEKS BACK ON THE SAME CAR, THAT'S NORMAL WEAR AND TEAR. *JS
NHTSA ODI #10616654
86,000 miles · Jul 17, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO UNLOCK. THE CONTACT OPENED THE FRONT DRIVER'S SIDE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. ADDITIONALLY, THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, HOWEVER THE FRONT DRIVER AND …
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO UNLOCK. THE CONTACT OPENED THE FRONT DRIVER'S SIDE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. ADDITIONALLY, THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, HOWEVER THE FRONT DRIVER AND PASSENGER SIDE DOORS UNLOCKED BUT FAILED TO OPEN AS A RESULT THE CONTACT ENTERED THE VEHICLE THROUGH THE REAR PASSENGER SIDE DOOR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE 86,200.
NHTSA ODI #10611257
86,628 miles · Jul 17, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK. THE CONTACT ALSO MENTIONED THAT THE POWER LOCK WOULD NOT UNLOCK THE DOOR AND IT COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR OUTSIDE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER WHERE IT …
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK. THE CONTACT ALSO MENTIONED THAT THE POWER LOCK WOULD NOT UNLOCK THE DOOR AND IT COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR OUTSIDE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,628.
NHTSA ODI #10611173
70,000 miles · Jun 20, 2014
Latches/locks/linkages
WHEN UNLOCKING DRIVERS SIDE DOOR, SAYS ITS UNLOCKED BUT WONT OPEN. WHEN INSIDE OF CAR IF U LOCK DOOR U CANNOT GET OUT USING DRIVERS DOOR. ITS DANGEROUS. AND IT IS EMBARRASSING CLIMBING OVER TO PASSENGER SIDE TO GET OUT. *TR
NHTSA ODI #10604736
148,000 miles · Apr 20, 2014
Latches/locks/linkages
THE DRIVER'S DOOR WILL NOT UNLOCK OR OPEN FROM THE INSIDE OR OUTSIDE. I HAVE TRIED USING THE KEY, THE ELECTRIC LOCKS FROM THE INSIDE AND ALSO MANUALLY. AFTER RESEARCHING THIS DEFECT ON THE INTERNET, IT SEEMS THIS HAPPENS A LOT TO KIA'S AROUND THIS YEAR OF CAR. *TR THIS IS A SAFETY HAZARD AS THE DRIVER IS NOT ABLE TO GET …
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THE DRIVER'S DOOR WILL NOT UNLOCK OR OPEN FROM THE INSIDE OR OUTSIDE. I HAVE TRIED USING THE KEY, THE ELECTRIC LOCKS FROM THE INSIDE AND ALSO MANUALLY. AFTER RESEARCHING THIS DEFECT ON THE INTERNET, IT SEEMS THIS HAPPENS A LOT TO KIA'S AROUND THIS YEAR OF CAR. *TR THIS IS A SAFETY HAZARD AS THE DRIVER IS NOT ABLE TO GET OUT OF OR INTO THE CAR IF THERE IS AN EMERGENCY. A DOOR LOCK OF THIS YEAR OF CAR SHOULD NOT FAIL THIS OFTEN OR AT ALL. I HAVE MUCH OLDER VEHICLES THAT HAVE NEVER HAD A PROBLEM WITH NOT BEING ABLE TO GET OUT OF A VEHICLE. *TR
NHTSA ODI #10583724
70,000 miles · Apr 16, 2014
Latches/locks/linkages
THE LOCK TO THE DRIVER'S SIDE DOOR WILL NOT DISENGAGE. I PUT THE KEY IN, BUT THE DOOR WILL NOT OPEN. I HAVE TO ENTER THE CAR FROM THE PASSENGER SIDE. FROM WHAT I HAVE READ ONLINE, THIS IS NOT THE FIRST TIME THIS ISSUE HAS BEEN BROUGHT TO THE FOREFRONT FOR THIS COMPANY TO DEAL WITH. HOWEVER, THERE HAVE BEEN NO RECALLS PLACED O…
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THE LOCK TO THE DRIVER'S SIDE DOOR WILL NOT DISENGAGE. I PUT THE KEY IN, BUT THE DOOR WILL NOT OPEN. I HAVE TO ENTER THE CAR FROM THE PASSENGER SIDE. FROM WHAT I HAVE READ ONLINE, THIS IS NOT THE FIRST TIME THIS ISSUE HAS BEEN BROUGHT TO THE FOREFRONT FOR THIS COMPANY TO DEAL WITH. HOWEVER, THERE HAVE BEEN NO RECALLS PLACED ON THIS VEHICLE. ARE WE SUPPOSED TO WAIT TO SEE WHO DIES FIRST BEFORE THE COMPANY IS FORCED TO DO A RECALL? IF I KNEW THIS WAS A PROBLEM WITH THIS PARTICULAR VEHICLE, I NEVER WOULD HAVE BOUGHT IT. THIS IS VERY DANGEROUS. AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. IT IS PAID OFF, AND I CANNOT AFFORD ANOTHER ONE. I CAN'T TRADE IT IN KNOWING THAT THE NEXT PERSON WOULD INHERIT THIS PROBLEM. I, FOR ONE, COULD NOT LIVE WITH MYSELF IF A PERSON DIED AS A RESULT OF NOT BEING ABLE TO GET OUT IN THE EVENT OF AN EMERGENCY. JUST REPLACE THE DEFECTIVE PARTS ON THIS VEHICLE. IT IS A GREAT CAR, BUT THE DEFECTIVE ACTUATOR THAT PREVENTS THE DRIVER'S SIDE DOOR FROM OPENING OVERSHADOWS THE THAT FACT. I WOULD NEVER RECOMMEND ANY OF MY FAMILY MEMBERS, FRIENDS, CO-WORKERS, OR ANYONE ELSE BUY THIS CAR (OR ANY OTHER KIA) UNTIL THIS PROBLEM IS FIXED. THE TRANSPORTATION SAFETY BOARD NEEDS TO STEP IN FAST. WE AS CONSUMERS ARE DOING OUR PART BY REPORTING THESE ISSUES, PLEASE DO YOURS BY PROTECTING THE PUBLIC FROM THIS SAFETY HAZARD. THANK YOU. *TT
NHTSA ODI #10583216
Official recalls
1May 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
Consequence & remedy
Consequence: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗