2024 Kia Niro

My 2024 Kia Niro Hybrid has experienced multiple issues that I believe should be documented. The vehicle previously displayed an Electronic Parking Brake (EPB) warning. It was taken to an authorized Kia dealership for diagnosis and repair. Although repairs were performed for the EPB-related issue, I am submitting this report so the condition is documented if similar reports are being received from other owners. In addition, the vehicle developed a persistent creaking/clicking noise during forward driving. The noise was not present when the vehicle was new and began after normal use. It is most noticeable during forward driving and is not heard while backing up. The vehicle has been inspected by an authorized Kia dealership on multiple occasions, including a ride-along with a technician. After evaluating the vehicle, the dealership advised that the noise was normal and that the vehicle was functioning as intended. No additional repair was recommended. Although the dealership concluded the noise is normal, I remain concerned because the noise did not exist when the vehicle was new and has persisted. I am submitting this complaint so NHTSA has a record of the issue and can determine whether other owners are reporting similar conditions that may warrant further review.

Forward collision system fully activated while driving eastbound in the fast lane on [XXX] . The sun was behind me. No glare. No cars or objects were in front of me or next to me. The dashboard started flashing and warning sounds activated and the car slammed on the brakes itself. The seatbelt locked up and left me bruised. Miraculously, the cars behind me avoided crashing into me while I accelerated out of it. I could have been killed. Dealership minimized my concerns. I don’t want to drive this car ever again unless someone can make sure it doesn’t happen again. This safety feature malfunctioning is a death trap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)