Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 5 of 44 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports0 fire reports5 injury reports
What owners actually said
44 reports
Mileage unknown · Jul 6, 2023
Unknown Or Other
I was driving when I heard a very loud pop noise from above me. I looked up and noticed that the sunroof glass was broken with a hole on one side. I checked behind me and in the car but nothing had hit the glass. The sunroof had broken on its own for no reason. I have contacted the dealership but they told me to file a claim wit…
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I was driving when I heard a very loud pop noise from above me. I looked up and noticed that the sunroof glass was broken with a hole on one side. I checked behind me and in the car but nothing had hit the glass. The sunroof had broken on its own for no reason. I have contacted the dealership but they told me to file a claim with insurance. I have put a claim in with my insurance company and am still waiting for their response. I took pictures of the sunroof and there were no warning lights or any indication that the glass was going to break.
NHTSA ODI #11530772
Mileage unknown · Jul 6, 2023
Electrical SystemForward Collision Avoidance
The components and systems failing are the brakes, adaptive cruise control, smart stop n go cruise control and electrical. Yes it is available for inspection upon request. The auto cruise control doesn’t give a safe distance to stop at (u r close enough to not see there tires) from the car in front of u in case someone hits u…
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The components and systems failing are the brakes, adaptive cruise control, smart stop n go cruise control and electrical. Yes it is available for inspection upon request. The auto cruise control doesn’t give a safe distance to stop at (u r close enough to not see there tires) from the car in front of u in case someone hits u from behind. It also doesn’t stop at the same distance it’s set at for the speed distance option. The car also doesn’t emergency brake itself when getting super close to the car in front of u. It only gives u warning sounds n shows that on the dash. I’ve already learned that with my young daughter in the backseat. No not reproduced by dealership Yes looked at by dealership Yes warning sounds n an alert on the dash but no action from the car. My car is brand new!!! Auto cruise control works great when the car is moving, but when utilizing “stop and go”, the car stops way less than 1/2 a car length from the car in front. A dangerous distance anywhere in my opinion. Changing the following distance does not change this stopping distance behavior. The dealership/s have been no help with most of the techs describing the stop and go feature as not stopping (Its the older models that have had this type of ACC, where the driver has to stop the car) So if they can’t understand the issue, there is no way to get them to correct the issue. I have found other drivers with similar issues so I know I’m not the only one. But I am the only one taking to time to say and do something about this huge safety problem for a brand new car.
NHTSA ODI #11530655
Mileage unknown · May 22, 2023
Unknown Or Other
The dash is textured. In direct sunlight, the texture reflects on the windshield and makes it difficult to see. The other day I came close to hitting a pedestrian because I didn’t them. It is so dangerous!
NHTSA ODI #11523135
Mileage unknown · Mar 30, 2023
Fuel/propulsion System
While slowing down (without bringing it to a full stop) to make a left turn, car dies, losses all propulsion power just coasts. First it happened intermittently than more often. First it happened in low speed later even with highway speed. After bringing it to a park position and restarting car it will run fine until another inc…
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While slowing down (without bringing it to a full stop) to make a left turn, car dies, losses all propulsion power just coasts. First it happened intermittently than more often. First it happened in low speed later even with highway speed. After bringing it to a park position and restarting car it will run fine until another incident.
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence & remedy
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Additional source detail variants (2)
Seats
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Electrical System:wiring
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Kia Niro Problems, Complaints & Recalls | Skip That Year