NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
44 reportsMileage unknown · Jan 12, 2026
Service Brakes
When attempting to activate the parking brake there is no response from the vehicle. No matter how many times in attempting to activate the parking brake it would not activate. The only way to successfully activate the parking brake was if "auto hold" was on and i turned off the vehicle. i have a safety concern regarding this ma…
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When attempting to activate the parking brake there is no response from the vehicle. No matter how many times in attempting to activate the parking brake it would not activate. The only way to successfully activate the parking brake was if "auto hold" was on and i turned off the vehicle. i have a safety concern regarding this matter as the vehicle could potentially roll away if the car is unattended. The problem has not been reproduced or confirmed by the service center as of yet but it will be inspected on 01/14/2026. There are no warning lamps, messages or other symptoms of the problem prior to the failure.
NHTSA ODI #11710359
45 miles · Dec 4, 2025
Electrical System
The contact owns a 2023 Kia Niro. The contact stated that the vehicle had been "Hacked" by a stalker. While driving, the vehicle was controlled by the hacker to randomly steer to the right. Additionally, the contact stated that the hacker caused several features on the instrument panel to become disabled. No additional informati…
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The contact owns a 2023 Kia Niro. The contact stated that the vehicle had been "Hacked" by a stalker. While driving, the vehicle was controlled by the hacker to randomly steer to the right. Additionally, the contact stated that the hacker caused several features on the instrument panel to become disabled. No additional information was available. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 45.
NHTSA ODI #11702976
Mileage unknown · Nov 29, 2025
Electrical System
USB connectivity is intermittent. This involves using the USB A connection in the center console as a port for stored media (music files) on a USB drive and Android Auto. The connection will connect and disconnect randomly regardless of the car being stationary or moving. The intermittent connectivity occurs regardless for al…
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USB connectivity is intermittent. This involves using the USB A connection in the center console as a port for stored media (music files) on a USB drive and Android Auto. The connection will connect and disconnect randomly regardless of the car being stationary or moving. The intermittent connectivity occurs regardless for all USB cables or thumb drives that I have tried. The vehicle is available for inspection. This presents a safety hazard due to the loss of connectivity for Android Auto while driving and the resultant sudden increase in driver distraction that is generated. Multiple steps and layers of infotainment screen navigation can be required to get to a workaround for music or navigation. The problem has been explained to the dealer service center multiple times but they are unable to replicate it and are explained that they are unaware of the issue on other similar vehicles. Video recordings of the intermittent functioning have been shown to the dealer. Since they could not replicate it, they are unwilling to correct the issue. The issue was first noticed in October 2024 and initially explained to the dealer service in February 2025.
NHTSA ODI #11702025
Mileage unknown · Nov 18, 2025
Power Train
My car has clunking noises coming from the front left suspension, they occur more often and getting louder. After doing some research online, I found that the symptoms are similar to the NHTSA recall number 24V-057. Unfortunately, the NHTSA recall didn't include Niro plug-in hybrid manufactured in year 2023, only Niro EV. I took…
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My car has clunking noises coming from the front left suspension, they occur more often and getting louder. After doing some research online, I found that the symptoms are similar to the NHTSA recall number 24V-057. Unfortunately, the NHTSA recall didn't include Niro plug-in hybrid manufactured in year 2023, only Niro EV. I took it to the service center nearby. They said it's the strut, so what they will do is to dismantle it and put more lubrication when I return again to perform a strut "maintenance". If there are still noises, then they will order a new replacement strut. However, from what I read online, it's actually the driveshaft that causes the problem, hence the recall 24V-057. Please investigate into Kia Niro 2023 plug-in hybrid vehicles having the same problems and issue new recall if possible. Thank you.
NHTSA ODI #11700222
Mileage unknown · Nov 5, 2025
EnginePower Train
I am experiencing the same issues as the individual who documented incident #11685147. When I turn the shifter to drive and let my foot off the brake, with auto-hold on, the will still roll backwards, even on flat ground, and not respond to me pushing the gas pedal. I have to put the vehicle back into park, and try again. Oftent…
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I am experiencing the same issues as the individual who documented incident #11685147. When I turn the shifter to drive and let my foot off the brake, with auto-hold on, the will still roll backwards, even on flat ground, and not respond to me pushing the gas pedal. I have to put the vehicle back into park, and try again. Oftentimes I have to shut the vehicle completely off to be able to get the vehicle to respond to me shifting it to drive and accelerating forward. This occurs multiple times, but I have dated the incident to be the approximate time when this issue started.
NHTSA ODI #11697775
Mileage unknown · Sep 15, 2025
Forward Collision Avoidance
Driving VA Interstate 64. Traveling right side travel lane approximately 70 mph. Had ADAS engaged. Car entering highway, moved to center travel lane to pass. As I approached entering highway car, suddenly, my car stalled, engine off and I was stopped in center travel lane. Able to start car by putting transmission in park an…
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Driving VA Interstate 64. Traveling right side travel lane approximately 70 mph. Had ADAS engaged. Car entering highway, moved to center travel lane to pass. As I approached entering highway car, suddenly, my car stalled, engine off and I was stopped in center travel lane. Able to start car by putting transmission in park and pressing start button. Called KIA Car Care Center - They have no record of this type situation occurring throughout country. Took car to dealer. Their Technology Service Rep checked whole system and found no problems including memory bank listing the stall/stoppage incident. I will go to dealer and ask for their report. 2nd incident. Happened within first month or ownership 10/23. I dismissed incident as something I must have done due to my lack of familiarity with new technology.
NHTSA ODI #11687304
Mileage unknown · Aug 29, 2025
Electrical SystemUnknown Or Other
On multiple occasions, the car has flashed an error on the dash stating there was a problem with the hybrid system. It immediately slows down without time to merge over causing extreme danger on a busy highway several cars swerved to miss the Kia because there was nothing I can do. this has happened several times and Kia is well…
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On multiple occasions, the car has flashed an error on the dash stating there was a problem with the hybrid system. It immediately slows down without time to merge over causing extreme danger on a busy highway several cars swerved to miss the Kia because there was nothing I can do. this has happened several times and Kia is well aware as I’ve had multiple communications with them.
NHTSA ODI #11684015
Mileage unknown · Jul 18, 2025
Air BagsElectrical SystemStructureCrash
I was driving my 2023 Kia Niro PHEV into my garage after running an errand, going very slowly. Suddenly the vehicle--all on its own--surged forward, slammed into the rear wall (triggering air bags), ricocheted backward across the street, and struck a neighbor's fence. I was able to get out of the car but I was in shock; paramedi…
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I was driving my 2023 Kia Niro PHEV into my garage after running an errand, going very slowly. Suddenly the vehicle--all on its own--surged forward, slammed into the rear wall (triggering air bags), ricocheted backward across the street, and struck a neighbor's fence. I was able to get out of the car but I was in shock; paramedics were called. Ultimately, my injuries were found to be limited to bruised ribs, but it has been very painful and limiting. The vehicle was towed to a repair shop where it was pronounced a total loss. I received a settlement check from my insurance company, but I am out-of-pocket for the deductible, costs relating to getting a new vehicle, and of course the pain and suffering. I was told there was an event data recorder (EDR) on the vehicle, and my insurance adjuster will tell me what it reveals (I hope). There was no warning of any kind that this was about to happen. I was fortunate that it happened where it did; had I been driving the vehicle on the street, I could have killed someone (including myself).
NHTSA ODI #11674651
Mileage unknown · Apr 19, 2025
Air BagsElectrical SystemSeat Belts
I received a recall notice SC332 several weeks ago. In February I visited ALM Kia in Perry, GA. The sercice advisor ordered parts, I have checked with ALM Kia several times and they keep telling me the parts have not arrived. This is a serious safety issue and I need your help. Thank You, [XXX] [XXX] [XXX] [XXX] INFORMA…
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I received a recall notice SC332 several weeks ago. In February I visited ALM Kia in Perry, GA. The sercice advisor ordered parts, I have checked with ALM Kia several times and they keep telling me the parts have not arrived. This is a serious safety issue and I need your help. Thank You, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11655598
Mileage unknown · Mar 10, 2025
Electrical SystemEngine
This May of been a cause of a defective Harness Assembly that has taken a few tries to get repaired (Harness is fixed but problem still continues randomly). Since then, my car has stalling problems, randomly, sometimes multiple time in one drive. I have no way to replicate it on my own just that it "can happen" anytime and has …
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This May of been a cause of a defective Harness Assembly that has taken a few tries to get repaired (Harness is fixed but problem still continues randomly). Since then, my car has stalling problems, randomly, sometimes multiple time in one drive. I have no way to replicate it on my own just that it "can happen" anytime and has subjected me to waiting on the side of the road for the engine computer to "reset" or needs for a tow. Ive been in the dealership at least twice for this with a 3rd this week. Me and the dealer thought it may go away with the new harness installed but it still remains
NHTSA ODI #11647325
Official recalls
2Jan 17, 2025
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence & remedy
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Additional source detail variants (2)
Seats
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Electrical System:wiring
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Apr 26, 2023
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗