2018 Kia Niro

The contact owns a 2018 Kia Niro. The contact stated that the vehicle failed to restart. The hybrid system warning was illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed, but the cause of the failure could not be determined. The vehicle was then towed to a second dealer, Elgin Kia (909 E Chicago St, Elgin, IL 60120), where the cause of the failure could not be determined. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

The contact owns a 2018 Kia Niro. The contact stated while driving at an undisclosed speed, the engine revved up. The contact stated that the accelerator pedal was depressed; however, the vehicle was slow to respond. Eventually, the vehicle shifted into gear and started to move. The contact stated that the check HEV and turn off engine error messages were displayed. The vehicle was taken to the local dealer, where it was diagnosed that a faulty engine clutch activator needed to be replaced. The mechanic informed the contact that the vehicle was not covered under a recall. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 120,000.

The contact owns a 2018 Kia Niro. The contact stated while driving approximately 65 MPH, the vehicle started shaking and vibrating abnormally. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the message "Engine Overheating - Request Service Now" and "Engine Control System" was displayed. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The contact attempted to contact the manufacturer but was unable to reach a Representative. The failure mileage was approximately 74,000.

The car can slow down suddenly in the middle of traffic even if I accelerate. The engine has a problem according to the mechanics who was trying to fix my car twice without succes. The car does not hold coolant liquid for more than 15 minutes. It looks like the coolant is staying somewhere in the engine. It overheats too. Yes the car is available for inspection upon request. It's a high risk because the car can suddenly slow down in the middle of traffic or when leaving a light turned green. And the last time I drove it there a weird smell. Yes, an independant service center located at College Park Maryland informed me about the issue. The vheicle or compenent has not been inspected yet by the manufacturer, police, insurance representative or others. When the car starts slowing down in the middle of traffic, I feel a kind of vibration first on the gas peddale and comes up the engine light. This happened last month

On Kia Niro, there is a part called the Exhaust Heat Recovery System (EHRS). This part pumps coolant into the exhaust system. If this particular piece fails, coolant in then pumped into the exhaust, burned up, and exits through the tail pipe. This piece failed on my car, which lead to coolant being burned in the tailpipe without my knowledge, which ultimately lead to no coolant in the engine and overheating and breaking down on the highway. After a full engine replacement, my car is still rapidly going through coolant. I imagine that this could lead to a car fire. I still have the faulty part installed in my car, however I am looking to replace it asap. While not 100% confirmed, my dealer is "pretty sure" that piece is what is causing the rapid loss of coolant in my car. This piece has not been inspected by the manufacturer, police or insurance representatives. There were no warning lamps, messages or other symptoms to alert me to this problem. I only found out about this piece and its failure rate after a full engine replacement.

On 2/15/2022 around 10:00AM, I was driving my vehicle as normal. Noticed brake lights ahead, I was about 3 car lengths back, which I always try to drive since I am on the road a lot and I prefer not to have an accident. Well this time, I put my foot on the brake as normal and the vehicle felt like brakes were not even working, pushed harder with my foot and waited for that pumping feeling (which I have felt before) and literally nothing! Once I was about a car lengths away, I knew my vehicle was not stopping so I sat up straight and leaned back before the air bags deployed in my face. I have since come home and found several complaints from other 2018 Kia Niro owners that have made a complaint about this on other forums and with the NHTSA and Carcomplaints.com - This issue has been ignored by Kia about braking system.

My 2018 Kia Niro EX keeps overheating. We purchased the vehicle July 21st 2018. Three months after purchase, the vehicle dies, flashing warning lights and a message appeared to shut the engine off. Our car was towed to the dealership we purchased it from. After over three months, the dealership calls and tells us to pick the car up from them. The entire engine had to be replaced. We sued Kia Motors through the lemon law. We settled for the payment option because the engine was replaced. Now, our hands are tied due to once we took the cash settlement, we were no longer able to take legal action again if we had any additional issues. Over the course of the last three years, we had to have it repaired for a wiring issue, now, our vehicle continually overheats. Our dealership where we purchased the vehicle does not have a hybrid technician to work on it. We have to drive to another location of theirs to have it serviced. That location is over an hour drive. Our car is unable to be driven to have it properly service by the correct technician. There is an online forum, www.kianiroforum.com. This forum explains in detail what type of issue the consumer is experiencing with this vehicle. I am reaching out due to this overheating issue could cause serious harm to someone. We have spoken with Kia corporate headquarters, their advice is to have it looked at by a Kia dealership and they will go from there. We have exhausted all of our options to have these issues looked into and now reaching out to you for assistance. Myself included, it appears this vehicle has many many issues and needs to be brought to someone’s attention that has the power to get something done.

The power train, engine, and breaks are defective. The vehicle has malfunctioned over 10 times in the past 5 months and it happens randomly. The same issues occur each time which where the car will not drive or will be extremely jolty, the gears will not shift, the breaks are delayed, and the engine will rev (RPMs will go up and down) when put in park. This has happened in the middle of an intersection and on major roads and highways. This issue puts myself and others around me at risk. The problem has been reproduced at an authorized Kia dealership and has been attempted to be fixed on many occasions. It has been inspected and serviced by Kia service technicians. There are many warning lights and error messages that appear when the malfunction happens including: check engine light, hybrid battery light, ABS system warning, BDS system warning, emergency braking system error message, electric power steering light, master warning light, engine oil pressure light, charging system light, regenerative breaking warning light, along with engine control system and battery control system error warning messages.