2018 Kia Niro

The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's wife owns a 2018 Kia Niro. The contact stated that while his wife was driving at approximately 50 MPH, the vehicle stalled. The vehicle failed to restart. The vehicle was towed to a dealer where an unknown part was replaced. The contact stated that on another occasion while his wife was driving 35 MPH, the vehicle stalled. The vehicle was towed to the same dealer where it was diagnosed that the junction box needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 50.

This recall specifically says my car it's a fire risk because of this recall. I have the HEV warning light on in my car on just as described in the recall notice but no Kia dealer wants to repair my car until the recall notice has a remedy from corporate. It's been over 2 months and still no actual recall remedy found. My car is still a fire risk with the HEV warning light on and the same kia dealerships don't want to fix my car due to no remedy. This is insane! Why did I buy this car? I spent 19k dollars in this car and right now is completely unusable. I would like my money back but it's too late for that. I'm going to contact a lawyer now since the company has identified a recall problem but it's not fixing it. I'm hoping the NHTSA can help me somehow. I'm giving my lawyer a copy of this complaint as well.

The contact owns a 2018 Kia NIRO. The contact received notification of NHTSA Campaign Number 23V534000 (Power Train} however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had stated that a warning light had been illuminated. The manufacturer was not made aware of the issue. The approximate failure mileage was 160,000. VIN tool confirms parts not available.

The contact owns a 2018 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

Got the recall letter but kia dealer and customer service have no info about when the remedy will be available. This is a major issue as I need to sell the car now to use the cash for other urgent matters. Dont even think the dealer will give a decent wholesale amount or take them on a trade. It is lowering the value and decreasing the demand as its a safety hazard for the vehicle which isnt fair . How long are they legally allowed to drag this out with no compensation to all those waiting ? Is there a class action suit ? Thank you for your help ! [XXX] [XXX] or cell [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On March 28, 2023 the vehicle HEV warning light came on. I called the dealership where I was informed they did not have any mechanics available to look at it until August. No one to work on Hybrid. I then took it to a mechanic shop, And I was informed to take it to the dealer. I could not drive the vehicle. I called KIA, Temple Hills back, I was told if you tow the vehicle here it will just sit. April 8, 2023 had it towed to another shop, the mechanic stated he thought it was the battery, which I was informed hybrid has 3 batteries, to check with the dealer to see if they had them, or could order one. Called the dealership Temple Hills, stathat they had never heard of a battery for that car. I was told to call back next week, after he spoke with the parts dept. manager. I called back a week later, and was told they knew nothing about a Kia Niro, could not help. The mechanic looked for a battery at other shops, ebay. The one I Paid 600.00dollars for did not work. After being there for 1 month. I called Kia dealership Bowie Md. On June 6, 2023 spoke with Jacob, the advisor. The vehicle was towed there, Jacob refused to give me any updates on the vehicle after 1 month being there, just sitting. I would call him trying to get updates, he informed me that they only had one mechanic, just a whole lot of nothing, the vehicle could catch on fire. Another month passed and I went to the dealership, along with my brother. Jacob was not answering my calls/returning them. Vehicle just sitting there. Jacob, then said the mechanic that worked on the hybrid was out for surgery, he would be in touch. I asked for the Kia Corporate number, which I received. I contacted Kia, corporate on July 13, 2023, spoke with them several times, informing them that the vehicle was not operable, and I was still making car notes/ paying insurance on a vehicle that I was not driving. At the dealership now for 3 months. Jacob, not communicating I can email you documents/fax, all paperwork.

The contact owns a 2018 Kia Niro. The contact received a recall notification of the NHTSA Campaign Number: 23V534000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.