2015 Kia K900

IN DECEMBER, 2015, MY 6 MONTH OLD 2015 KIA K900 WITH NO MORE THAN 8,000 MILES REFUSED TO START. TWO AND HALF HOURS LATER, WITH TWO TOW TRUCKS ON THE SCENE, AIDED BY KIA ROADSIDE ASSISTANCE, THE CAR FINALLY RE-STARTED. LESS THAN A MONTH LATER ON SUNDAY, JANUARY 3RD, 2016 I LEFT THE DRIVEWAY HEADING WEST, AND ABOUT 4 HOUSES DOWN AT APPROX. 25 MILES PER HOUR THE VEHICLE BEGAN TO 'SHUT DOWN.' THERE WAS LOUD SCREECHING SOUND, THE STEERING WHEEL SHOOK, AND ALL THE ELECTRONICS WENT DEAD. THE VEHICLE WAS INOPERABLE, AS THE STEERING, GAUGE CLUSTER, ELECTRONICS ALL SHUT DOWN. THE ELECTRONIC BRAKE ENGAGED OR THE CAR WENT INTO PARK, I'M NOT EVEN SURE, BUT THE CAR CAME TO A SUDDEN STOP IN THE MIDDLE OF THE ROAD THROWING TWO OF US FORWARD WITH THE SAFETY RESTRAINTS ENGAGING. KIA ROADSIDE CAME OUT AGAIN AND AFTER A WHILE, THEY STARTED THE CAR AGAIN, BUT THERE WERE NO ELECTRONICS. I RETURNED THE CAR HOME. A TOW TRUCK DRIVER ARRIVED AND TRIED TO START THE CAR AND IT 'HARD' STARTED, WITH NO ELECTRONICS. KIA'S HAD MY CAR SINCE JANUARY. KIA HAS DRIVEN THE CAR OVER 400 MILES, FOUND "NO CODES" BUT, DID REPLICATE THE PROBLEM. I'VE LOST ALL FAITH IN THE CAR AND I BELIEVE IT IS A DANGER TO THE PUBLIC.

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

ON THREE SEPARATE OCCASIONS THE DRIVER'S AIR BAG WARNING LIGHT HAS COME ON FOR NO REASON, TWICE WHILE THE VEHICLE WAS IN MOTION, ON A DRY, FLAT ROAD, DRIVING FOR AT LEAST 10 MINUTES AT 45 MPH. THE RED AIR BAG LIGHT WAS ON FOR SEVERAL MINUTES THEN WENT OFF. IT HAPPENED AGAIN WHILE PARKED WITH THE ENGINE ON. HAD BEEN PARKED FOR ABOUT 10 MINUTES AND ALL THE SUDDEN THE AIR BAG LIGHT STARTS FLASHING; FLASHED FOR A COUPLE MINUTES THEN WENT OFF. WE HAVE NO IDEA IF THIS IS ONLY A LIGHT PROBLEM OR IF THE AIR BAGS OR NOT WORKING PROPERLY. PROBLEMS WITH THIS CAR WERE REPORTED TO MANDY STRAUSS OF KIA USA WESTERN REGION ON JUNE 2, 2015 BUT AS OF JULY 20, 2015 KIA HAS MADE NO EFFORT TO FIX THE CAR UNDER WARRANTY OR PROVIDE ALTERNATE TRANSPORTATION WHILE THIS PROBLEM IS RESOLVED.