NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
54 reports24,533 miles · Mar 5, 2017
Unknown Or Other
BACK PORTION OF THE PANORAMIC SUNROOF COMPLETELY SHATTERED WHILE THE VEHICLE WAS NOT EVEN IN USE. IT WAS PARKED IN THE BACK OF OUR DRIVEWAY ALONG WITH OUR OTHER VEHICLE. IT WAS FINE ONE DAY AND WAS FOUND COMPLETELY SHATTERED THE NEXT MORNING...GOOD THING IT WASN'T RAINING OR SNOWING. IT WAS NOT HIT BY ANYTHING. I HAVE GLASS INSU…
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BACK PORTION OF THE PANORAMIC SUNROOF COMPLETELY SHATTERED WHILE THE VEHICLE WAS NOT EVEN IN USE. IT WAS PARKED IN THE BACK OF OUR DRIVEWAY ALONG WITH OUR OTHER VEHICLE. IT WAS FINE ONE DAY AND WAS FOUND COMPLETELY SHATTERED THE NEXT MORNING...GOOD THING IT WASN'T RAINING OR SNOWING. IT WAS NOT HIT BY ANYTHING. I HAVE GLASS INSURANCE BUT FEEL KIA SHOULD PAY FOR THIS, NOT MY INSURANCE COMPANY, ESPECIALLY IF THIS HAPPENS AGAIN IN THE FUTURE!
NHTSA ODI #10958687
Mileage unknown · Nov 19, 2016
Electronic Stability Control (esc)Suspension
THIS VEHICLE WILL STOP IN THE MIDDLE OF ACCELERATION WHEN PULLING OUT INTO ON COMING TRAFFIC . THE CAR HAS BEEN DOING THIS SINCE NEW, THE KIA REP HAS TOLD ME THIS IS NORMAL FOR THIS CAR AND THAT YOU HAVE TO TAKE IT EASY WHEN PULLING INTO TRAFFIC AND YOU CAN NOT USE ACCESS ACCELERATION AND MUST GIVE THE CAR TIME FOR THE TRACTION …
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THIS VEHICLE WILL STOP IN THE MIDDLE OF ACCELERATION WHEN PULLING OUT INTO ON COMING TRAFFIC . THE CAR HAS BEEN DOING THIS SINCE NEW, THE KIA REP HAS TOLD ME THIS IS NORMAL FOR THIS CAR AND THAT YOU HAVE TO TAKE IT EASY WHEN PULLING INTO TRAFFIC AND YOU CAN NOT USE ACCESS ACCELERATION AND MUST GIVE THE CAR TIME FOR THE TRACTION CONTROL TO KICK IN .THIS IS TOTALLY UNACCEPTABLE .I AM AFRAID TO DRIVE THIS CAR AND WILL NOT LET MY FAMILY DRIVE IT OR BE IN THIS VEHICLE .I WAS NEVER WARNED OF THIS DEFECT BEFORE I LEASED THIS CAR AND THE MANUFACTURE SHOULD WARN PEOPLE BEFORE THE BUY IT. I WOULD HAVE NEVER GOT THIS CAR IF I KNEW OF THIS PROBLEM. SOMEONE IS GOING TO GET KILLED OR HURT IF PEOPLE ARE NOT MADE AWARE OF THIS. YOUR HELP WOULD BE APPRECIATED.
NHTSA ODI #10927078
15,000 miles · Nov 9, 2016
Engine
TL* THE CONTACT OWNS A 2015 KIA K900. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE DEALER DIAGNOSED THE VEHICLE, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,…
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TL* THE CONTACT OWNS A 2015 KIA K900. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE DEALER DIAGNOSED THE VEHICLE, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,000. UPDATED 01/27/17*LJ
NHTSA ODI #10925223
14,250 miles · Sep 20, 2016
Electrical SystemExterior Lighting
THERE IS A FLAW IN NIGHT DRIVING WHERE THE ILLUMINATED INSTRUMENT CLUSTER REFLECTS ON THE FRONT WINDSHIELD GLASS IN THE DRIVER'S LINE OF VISION CREATING A DISTRACTING HAZARD. THE ONLY WAY TO ALLEVIATE THIS CONDITION IS TO COMPLETELY DIM THE INSTRUMENT CLUSTER TO A SETTING OF ONE WHICH MAKES THE CLUSTER TOO DIM TO READ. SO YOU HA…
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THERE IS A FLAW IN NIGHT DRIVING WHERE THE ILLUMINATED INSTRUMENT CLUSTER REFLECTS ON THE FRONT WINDSHIELD GLASS IN THE DRIVER'S LINE OF VISION CREATING A DISTRACTING HAZARD. THE ONLY WAY TO ALLEVIATE THIS CONDITION IS TO COMPLETELY DIM THE INSTRUMENT CLUSTER TO A SETTING OF ONE WHICH MAKES THE CLUSTER TOO DIM TO READ. SO YOU HAVE A CHOICE: STARE AT A REFLECTION IN YOUR WINDSHIELD OR BE UNABLE TO SEE YOUR SPEEDOMETER.
NHTSA ODI #10908293
14,250 miles · Sep 14, 2016
Exterior Lighting
AT SEPARATE TIMES, BOTH "ADAPTIVE" HEADLAMPS HAVE FAILED. AT SEPARATE TIMES, BOTH HEADLAMPS NEEDED TO BE REPLACED. THIS COULD BE A SYSTEMIC PROBLEM WITH THIS MAKE AND MODEL. WHEN THE FAILURE OCCURS, THE HEADLAMPS WILL BE POINTING IN OPPOSITE, AND AT LEAST HALF THE TIME, WRONG DIRECTION. YOU COULD TURN LEFT, THE HEADLAMP WILL POI…
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AT SEPARATE TIMES, BOTH "ADAPTIVE" HEADLAMPS HAVE FAILED. AT SEPARATE TIMES, BOTH HEADLAMPS NEEDED TO BE REPLACED. THIS COULD BE A SYSTEMIC PROBLEM WITH THIS MAKE AND MODEL. WHEN THE FAILURE OCCURS, THE HEADLAMPS WILL BE POINTING IN OPPOSITE, AND AT LEAST HALF THE TIME, WRONG DIRECTION. YOU COULD TURN LEFT, THE HEADLAMP WILL POINT RIGHT AND THERE WILL BE MINIMAL LIGHT COVERAGE ON THE ROAD. YOU ALSO CAN NOT SEE "DOWN" THE ROAD WHEN THIS CONDITION EXISTS.
NHTSA ODI #10906375
15,000 miles · Sep 2, 2016
Electrical System
THE SCREEN DISPLAY WILL FREEZE AND GIVE AN ERROR MESSAGE. THIS IS DANGEROUS AND DISTRACTING WHILE OPERATING THE VEHICLE BECAUSE AFTER THE FREEZE THE SCREEN WILL GO BLACK FOR A PERIOD OF TIME, THEN THE SYSTEM WILL BOOT WITH THE "WELCOME" SCREEN, THEN IT WILL ASK YOU TO AGREE WITH THE TERMS WHICH REQUIRES A MANUAL DRIVER OPERATION…
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THE SCREEN DISPLAY WILL FREEZE AND GIVE AN ERROR MESSAGE. THIS IS DANGEROUS AND DISTRACTING WHILE OPERATING THE VEHICLE BECAUSE AFTER THE FREEZE THE SCREEN WILL GO BLACK FOR A PERIOD OF TIME, THEN THE SYSTEM WILL BOOT WITH THE "WELCOME" SCREEN, THEN IT WILL ASK YOU TO AGREE WITH THE TERMS WHICH REQUIRES A MANUAL DRIVER OPERATION. THIS HAS HAPPENED MULTIPLE TIMES AT RANDOM INTERVALS.
NHTSA ODI #10903276
14,250 miles · Sep 1, 2016
Visibility/wiper
THE REAR GLASS HAS A GLARE ON IT. ANY HEADLIGHTS BEHIND YOU AND AIMED IN TO YOUR REAR GLASS ARE PICKED UP BY THE DEFROSTER LINES CREATING A DISTRACTING HAZARD. THIS CONDITION PRESENTS WHETHER THE GLASS IS STOCK OR HAS TINT ON IT APPLIED BY KIA. THE ATTACHED PHOTOS INCLUDED THE CONDITION WITH AND WITHOUT THE TINT. OVER A FOUR MON…
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THE REAR GLASS HAS A GLARE ON IT. ANY HEADLIGHTS BEHIND YOU AND AIMED IN TO YOUR REAR GLASS ARE PICKED UP BY THE DEFROSTER LINES CREATING A DISTRACTING HAZARD. THIS CONDITION PRESENTS WHETHER THE GLASS IS STOCK OR HAS TINT ON IT APPLIED BY KIA. THE ATTACHED PHOTOS INCLUDED THE CONDITION WITH AND WITHOUT THE TINT. OVER A FOUR MONTH PROCESS, KIA HAS ACKNOWLEDGED THE ISSUE BUT REFUSED TO MAKE ANY ATTEMPT TO FIX THE IT DESPITE THE VEHICLE BEING UNDER WARRANTY.
NHTSA ODI #10903024
8,300 miles · Aug 17, 2016
SteeringSuspension
WHEN YOU HIT A BUMP OR A UNEVEN SURFACE THE CAR JUST DON'T LIKE IT,IN FACT THE CAR EVEN MOVE THE STEERING WELL ONE SIDE TO ANOTHER WITH A SHAKING FILING TEETH FEELS LIKE THE WEELLS ARE LOOSE OR SOMETHING,AT THE SAME TIME THE STEERING WELL MOVE GIVING YOU A FEELING THAT YOU MAY NOT GOING TO BE ABLE TO CONTROL THE CAR,VERY DISAPPO…
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WHEN YOU HIT A BUMP OR A UNEVEN SURFACE THE CAR JUST DON'T LIKE IT,IN FACT THE CAR EVEN MOVE THE STEERING WELL ONE SIDE TO ANOTHER WITH A SHAKING FILING TEETH FEELS LIKE THE WEELLS ARE LOOSE OR SOMETHING,AT THE SAME TIME THE STEERING WELL MOVE GIVING YOU A FEELING THAT YOU MAY NOT GOING TO BE ABLE TO CONTROL THE CAR,VERY DISAPPOINT IT WITH KIA.THEY NEED TO FIX THIS.I CALL AND THEY SAY IS NORMAL FOR THE K900 TO DRIVE LIKE THAT .REALLY KIA I THINK YOU ARE WRONG.TRY NOT TO HIT A BUMP OR A LITTLE HOLE IN THE ROAD BECAUSE YOU MAY NOT BE ABLE TO CONTROL YOUR CAR OR GET INTO A CRASH,YOU NEVER KNOW .
NHTSA ODI #10896676
26,384 miles · May 17, 2016
Exterior Lighting
HEADLIGHTS TURN OFF COMPLETELY WHEN TURN SIGNAL IS ACTIVATED - THEY ALSO FLICKER/FLASH WHEN DRIVING STRAIGHT - VERY DANGEROUS SITUATION. THE OCCURS WHILE DRIVING ONLY, AND ESPECIALLY WHEN TURNING. THE HEADLIGHTS SWITCH IS IN THE AUTO MODE
NHTSA ODI #10865345
16,000 miles · Apr 29, 2016
Exterior Lighting
HEADLIGHTS ON AUTO SHUT OFF AT NIGHT WHILE DRIVING
NHTSA ODI #10862289
Official recalls
2Sep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Apr 12, 2016
Kia Motors America (Kia) is recalling certain model year 2015-2016 K900 vehicles manufactured December 18, 2013 to January 11, 2016 and equipped with LED headlights. In the affected vehicles, when using the multi-function light switch in "AUTO" mode, electrical resistance may build in the switch and result in the headlights flickering or turning off when driving.
Consequence & remedy
Consequence: Loss of headlight illumination may reduce visibility and increase the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the multi-function switch, free of charge. The recall began on May 20, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC130.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.