2019 Kia Forte

On June 18, 2021 our vehicle was taken to the West Hills Kia located in Bremerton, WA for routine maintenance. During this visit, we reported a sound coming from the steering wheel and indicated that the sound was loud and wanted it inspected. The technician reported this as follows: MR 10DIAG: Diagnose Customer Concern Customer states when turning the steering wheel, it sounds like something is being wound up. The Technician, Michael Moore (102) verified the noise confirming that it was coming from the Output Shaft Bearing area of the Steering Column Housing. The Technician also indicated that this issue required a tech line case with Kia for approval. I have called West Hills Kia's Service Department on: June 25th, 2021, June 30th, 2021, July 7th, 2021, July 22nd, 2021 and again today, July 26th, 2021 to check on the status of this approval to no avail. On June 30th, 2021 and July 22nd, 2021, I left 2 voice messages for their Service Department Manager, Jay also without a return call. I have called Kia Consumer directly on July 5th, 2021, July 6th, 2021 and July 7th, 2021. Each time, the wait times have been greater than 30 minutes and after holding, I have been hung up on. Today, on my drive home, the steering wheel locked up and would not let me turn the steering wheel. Considering that the vehicle is still under warranty and an issue like this could cause an accident or even irreparable damage, we do not feel safe driving this vehicle. We would like this matter resolved ASAP.

My Kia is experiencing the same problem that Kia has issued a recall on for every year but 2019 Kias. My 2019 Kia is experiencing the same problem from the recall of "An inconsistent heat-treating process for the piston oil rings can damage the engine and lead to a loss of power, thereby increasing the risk of a crash." My 2019 Kia experienced all of this and no help from the dealership as they didn't want to figure out the problem and wanted me to spend thousands of dollars on a problem Kia has recalled many of there makes/models now. My safety was at high danger due to the car stalling during driving. The diagnose was a bad timing chain and after my mechanic I trust more then the dealership and have proof of the problems/diagnosis is now my Kia has two Pistons that are actually shot and caused problems with my oil life in the car. The mechanic believes it could be caused by the same problem/recall stated above on other makes/models. I have know suffered without a car for a few months and my family has suffered tremendously from just needing to get my car fixed but I still continue to pay my monthly payments on my 2019 Kia. Now the shop I have it at says there's 2 bad Pistons and I need an entire new engine. There was no warnings or check engine light that came on and I just hope there will be an investigation at least on the 2019 models as well and or an answer to why they did 2015 models-2021 but skipped the 2019 Kia Fortes & this investigation of this complaint started after my car was already made and waiting to be sold by a dealer but my car is now experiencing the exact same problems listed above that other Kias have. I can provide and proper paper work from the mechanic if necessary/upon request.

The Collison forward warning and check engine light has been going on and off my car since last year. I have had to go to the shop several times with no answers why this is happening! Every time I bring it in it goes off again and they said nothing is wrong with the car to bring it in when the lights come back on. They come and go so its hard to keep bring it back and they said without the light on they can't run a diagnostic test. Yesterday I was going down my street at 30 MPH the forward collision warning came on and my car immediately stopped on its own like I hit something then the check engine light came on! It scared me half to death! I turned off my car and then turned it back on. The check engine light is still on now. I am done with this car!

The contact owns a 2019 Kia Forte. The contact stated while driving at various speeds, the vehicle stalled without warning while depressing the accelerator. The contact then received notification of NHTSA Campaign Number: 20V459000 (Power Train) which was linked to the failure. Upon taking the vehicle to a dealer, the mechanic was initially unable to repair the recall due to the part not being available. The vehicle remained in the possession of the dealer for nearly a month and immediately upon return of the vehicle, the failure persisted. The contact had taken the vehicle back to the dealer where and was informed that no fault was found with the vehicle. The contact stated that the failure had worsened, and the vehicle failed to start up after multiple attempts. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage approximately 52,000.

My car is a 2019. Pretty much brand new car. I got a voluntary emissions recall notice in the mail in December 2020. The notice said something about a computer software update but I wasn't have any problems with my car at that time and I've been working non stop on the front lines since the Covid pandemic started. Well little did I know that while driving home from work one evening in April my whole car would break down! According to the dealership/service dept it needs a whole new transmission! Now I am stuck paying for a rental out of pocket or hitch hiking to work. The service dept has had my car for 3 weeks now. :( I believe the recall notice should say MANDATORY or worded saying "your car will break down on you"!

In May 2020, transmission started bouncing up and down on the highway. Then the transmission started skipping. When I came to a stop and tried to start again, there was almost no power going to the transmission. It created an extremely dangerous situation while trying to drive through an intersection with oncoming cars. The dealership replaced the transmission. in May 2021 356 days after the the second transmission was installed, it happened again and created another extremely dangerous situation when I tried to pull out into traffic and had no power. Kia is again going to replace the transmission but is going to use the same one that was installed originally and the replacement one. I think there should be an investigation into the transmission kia is using.

I HAVE LOST POWER PULLING OUT INTO TRAFFIC, CAR HAS LOST ALL FUNCTION WHEN PULLING OUT INTO TRAFFIC, 1 TIME WHEN PULLING OUT OF A PARKING LOT THE CAR LOCKED THE WHEELS AND SLAMMED IT ONTO A CURB. EVERY TIME THE SCREEN DISPLAY IN THE CAR GLITCHES. I HAVE BEEN GOING DOWN THE ROAD AND THE EMERGENCY BRAKING APPLIED FOR NO REASON. HAD TO REPLACE THE BATTERY WAS GOING DOWN THE ROAD AND THE CAR SHUT OFF (AT NIGHT) KIA HAS HAD THIS CAR MULTIPLE TIMES AND HAS NO IDEA WHAT IS WRONG WITH IT. I FILED A REPORT WITH KIA CAUSE I WANT MY MONEY BACK AND THIS CAR SHOULD NOT BE SOLD TO AN INDIVIDUAL UNTIL THEY FIGURE IT OUT AND FIX IT. LAST WEEK THE MIRRORS QUIT WORKING AS WELL BUT THEY SAID IT NEEDED A MASTER SWITCH. ALREADY HAD SOME KIND OF COMPUTER RECALL AND TOOK IT IN TO BE REPLACED. CAR STILL SCARES ME TO DRIVE IT. I HAVE NOT HEARD BACK FROM KIA AND WAS TOLD IT DOES NOT QUALIFY FOR THE LEMON LAW AS THEY SEEM TO HAVE NO IDEA HOW TO FIX IT MUCH LESS GET IT TO DUPLICATE FOR A DIAGNOSIS. BUT THE STALLING, GLITCHING AND LOOSING POWER IS ALMOST ALWAYS AT TAKE OFF. ONE TIME I JUST KNEW I WAS GOING TO END UP IN THE HOSPITAL OR MORGUE AS IT WAS A VERY BUSY HIGHWAY AT RUSH HOUR. 3 TIMES WAS ON TAKE OFF AND WHEN I WAS MAKING A TURN. SOMETIMES THE SCREEN/RADIO WON'T EVEN WORK OR CONNECT TO ANY DEVICES EITHER. KIA TOLD ME TO RECORD IT HAPPENING, THEY MUST BE CRAZY IT HAPPENS SO FAST ALL I CAN CONCENTRATE ON NOT GETTING INJURED OR KILLED OR INJURING OR KILLING ANYONE ALSO WHEN WE FIRST TOOK THE CAR HOME I NOTICED A BANGING UNDER THE CAR LIKE SOMETHING HITTING UNDER THE FLOOR BOARD TOOK IT TO KIA A FEW TIMES FOR THAT AS WELL AND SINCE THEY COULDN'T DUPLICATE IT THEY SAID I PROBABLY HAVE A SOMETHING UNDER THE SEATS DOING IT. BUT I TOLD THEM THAT MADE NO SENSE CAUSE COULD FEEL IT UNDER MY FEET WHILE DRIVING IT.