2018 Kia Forte

1945 Credit one: 65 Nordstrom: 116 Taxes: 133 Discover: 148 Care credit: 54 Cap: 60 (small) Cap: 187 (big) *75* 2018 Kia Forte was brought to a Kia Dealership within standard time frame since release of Ignition Coil recall to remedy said issue (released recall dated: 2020). Ignition Coil has since went out, resulting in the 2018 Kia Forte being brought back to the [same] Kia Dealership for the [same] repair. Kia Dealership has stated the Ignition Coil that was placed in 2018 Kia Forte is not “under warranty”, and full market value price plus diagnostic, and labor is warranted. It appears the mileage of when the original 2020 Ignition Coil repair was complete, is “coincidentally” the exact mileage the Ignition Coil went out again (20k miles). Assuming the Ignition Coil used to remedy said recall back in 2020 is faulty; as Ignition Coils should last within 80k-110k miles. Thus, should not be the financial burden or responsibility of the consumer.

What component or system failed or malfunctioned, and is it available for inspection upon request? After driving for about 10 minutes, the car would stall when slowing to a full stop, slowing to make a turn, or driving below 40mph. How was your safety or the safety of others put at risk? The car would cut off without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The first incident happened in December, 2022. The car cut off while I was at the light. It started right up, but cut off again while pulling into my parking space.

This complaint is NOT against any incident on this vehicle per say but concerning Kia customer care. I am a potential buyer of this vehicle from Autonation 104 here in Denver, CO. And, I contacted Kia to provide me with the vehicle recall information so that I can be better educated to make a decision on whether or not I should buy a vehicle with an open recall status. However, Kia customer care 1 (800) 333-4542 flagrantly denied disclosing any information pertaining the recall status. Now, I am aware that recall information is also available on NHTSA and other free forums, however, my desire with the above call was to understand more about the recall that may or may not be already available publicly. For instance, whether or not this is a stop-sale recall, their advisory on an open recall vehicle as it relates to me and my family's safety, current wait times if I were to service the recall etc. But, they denied to share any information on the recall at all. I also filed a complaint to their customer care department through a voicemail (seriously?) because apparently that was the only option they make available. Details on the incident: On-call Phone number: 18003334542 Time: 10:11AM MST Date: 12/20/22 Per Federal law a vehicle manufacturer has to notify the customers/potential customers of any vehicle recall information that applies to the vehicle that the customer is intending to buy. Please let me know if you need any more information from me. Thank you,

The 2018 Kia Forte LX that my daughter is the primary driver of (but I am on the loan) engine light has been on for several weeks and it has also had trouble starting, resulting in several days of missed work. We have taken it to two mechanics, whose partial diagnosis was that it needed a new timing chain kit which we had done on November 1, 2022 along with new spark plugs. However the engine light continues to stay on, with a loud idle and trouble starting. We took it back to the mechanic and after checking everything he could think of, he advised us that there is definitely an oil pressure issue and that we should take it to the Kia dealership and ask about a silent recall on the engine/oil pump. The issues we are having with the vehicle exactly match NHTSA Recall No. 21V-260; Manufacturers Recall No. SC210, however it is not showing up on my VIN number. I fear that this is only getting worse and as Recall SC210 states, if the vehicle is continually operated with this condition, the engine can be damaged (if not already) and loss of motive power may occur, increasing the risk of a crash. I have also attached Part 573 Safety Recall Report 21V-260. Your consideration in this matter would be greatly appreciated as we feel it applies to our vehicle and that we shouldn't have to spend even more than what we have already spent in repairs and job time loss. I can be contacted at [XXX] or by email at [XXX]. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I was driving on the parkway when I heard a rattling sound from the engine and white smoke started coming out of the back or the car. Car stopped accelerating and we pulled over (we didn't drive it for more than a minute once it started making that sound) all of the oil dumped out of the car on the side of the road and the engine seized and would not restart.