2017 Kia Forte

I am the original owner of this car and get all my oil changes and regular maintenance on time. The car has 123k miles. I was getting into the freeway evening of 10/3 and my car stopped accelerating was making a loud noise so I pulled off to the side of the road. Per the Kia dealership service department my engine completely failed. This is a known issue with this year and model but Kia is not helping me in any way with the replacement of my engine. Please help.

About September 6th I was driving my vehicle. It is a blue Kia forte 2017. I just had cleaned it at a local car wash. Prior to this 1-2 weeks before my ac had just started to blow hot air. So I recharged it with some recharge that I purchased a recharge can and my buddy Scott helped me put it into my low pressure air conditioning valve area. Soon after like I said when I was leaving a car wash. And I drove down to a gas station and as I start braking my car started running a lot slower. Then finally it almost halted and all the dash lights all illuminated everywhere. And I had to turn the wheel super slow as I approached the left turn into the gas station. And then I noticed my car had shut off completely. I screamed to the men that were at a gas pump feet away to help me push the car into the station. They finally ran over and pushed it into the station. Soon after we attempted with one car, and one truck we tried to jump start my car with the batteries. It didn’t start or turn the engine over fully either few times we attempted jumping it. I finally called it quits and took a ride home. The next day my buddy tried to “ fix it “ he said it didn’t really work as properly and the battery isn’t probably the problem. He said it might be the ac compressor due to my air going out weeks before. But he was afraid to tell me it wasn’t gonna be a cheap or easy fix. He suggested I go to a mechanic. Months prior I received a few notices in the mail that stated my name and my vehicle info. I never really paid them any mind until now but I am thinking I should open them soon. I’m assuming that this info would be in there about a recall. I hope that this will be a substantial amount of evidence for my recall. The websites I reviewed and researched say the there’s a lawsuit and recalls involving my Kia forte 2017 as well. But the vin didn’t match it up fully? So I’m not completely sure why. But I am sure it only had 96k miles. Which was below the Kia 100k mile warranty too? Thanks

I am submitting this formal complaint regarding a serious safety issue I experienced with my 2017 Kia Forte. While driving, my steering wheel suddenly locked up & I was unable to turn left or right. This failure occurred in the middle of the road & put my life at serious risk. Thankfully, I was not involved in an accident. I was able to activate my hazard lights & safely maneuver to a stop before calling for assistance. My vehicle had to be towed to a repair shop, where I was informed that this is a known issue related to the MDPS (Motor Driven Power Steering) & ECU (Electronic Control Unit). The technician noted that Kia has issued a Product Improvement Campaign for some 2017–2018 Kia Forte models equipped with the 2.0L engine due to this very defect. However, my vehicle’s VIN was not included in the campaign, & the dealer has refused to provide assistance, stating that it is not their responsibility regardless of any service bulletins or improvement campaigns issued. This is deeply concerning, as it shows a clear disconnect between known safety issues and the manufacturer's accountability. There are numerous reports from other consumers experiencing the exact same failure outside the limited VIN range, indicating this issue may be much more widespread than Kia is acknowledging. It is unacceptable that a potentially fatal defect is being selectively addressed, especially when the manufacturer is aware of the problem. How many more incidents or near-accidents need to occur before a full recall is issued? This is not just a matter of inconvenience—it's a critical safety issue. The fact that Kia has already acknowledged the defect by issuing a product improvement campaign proves the problem exists. It is the responsibility of both the manufacturer and its dealerships to protect consumers by ensuring that all affected vehicles are repaired, not just those within an arbitrarily limited VIN range. I urge the NHTSA to investigate this matter further. Thank you.

I am writing to you today regarding a persistent issue I'm experiencing with my 2017 Kia Forte. On several occasions, while driving at various speeds and coming to a stop, the vehicle has stalled. Each time, I was able to restart the vehicle after the stall. I took the car to an independent mechanic, who discovered debris from the skirt in the oil and informed me that the engine would need to be replaced. Additionally 2 days upon purchase the coils were replaced and about 5 times after that I am concerned that this issue may be related to an unknown recalls for both the coil and the engine, as I've seen similar reports. The current mileage on the vehicle is 134,071. I have already notified the manufacturer about this failure but they stated they couldn't do anything even through this started 2 days after my purchase I would appreciate any assistance you can provide in resolving this matter.

The contact owns a 2017 Kia Forte. The contact stated that the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where a scanner determined that there was a failure with the crankshaft. The contact replaced the spark plugs and crankshaft; however, the failure returned. The vehicle was taken to another independent mechanic ,where a defect with the timing belt was found, and the mechanic discovered metal shavings inside the oil pump. The contact stated that an oil change was performed on the vehicle, but the failure persisted. The contact was then informed by the mechanic that the failure was possibly linked to NHTSA Campaign Number: 21V260000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

On [XXX] at [XXX], I was driving on [XXX] , when I noticed smoke come from the left side of the interior of the car near the fuse box. Within seconds, the fuse box exploded, and a fire developed. The fire engulfed the entire left side of the interior of the car. the car shut down and I was able to pull over to the side of the road. I tried to put the fire out with my left foot, but couldn't stop the fire. Luckily, I had 5 bottles of water with me in the car. I put all of the 5 water bottles on the fire and eventually put out the fire. But the smoke was so severe that it filled the entire car. I couldn't breath. I fell out of the car and hurt my knees. I noticed that my left toes were burnt and my new shoes that I had bought were ruined. I tried to call 911 but my phone was not working. Again I tried to call 911 and succeeded. The NJ State Police arrive 15 minutes later. I was towed to a KIA dealership in Burlington NJ. They declared the car a total loss with over $18,000 worth of damage. Every wire in the car was destroyed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dear National Highway Traffic Safety Administration, I am submitting this safety complaint to request an investigation into the adequacy of Kia Motors’ recall coverage for oil pump failures in the 2017 Kia Forte. My vehicle recently experienced a complete oil pump failure, creating a serious risk of sudden engine seizure and potential loss of vehicle control. This type of failure poses an immediate danger to both occupants and other motorists. While Kia has issued recalls and service campaigns addressing oil pump defects in certain models and production ranges, my vehicle identification number (VIN) is not included—despite my case matching the symptoms, mechanical failures, and safety concerns described in those campaigns. This raises concern that the current recall scope is too limited and does not adequately protect all affected owners. Under the National Traffic and Motor Vehicle Safety Act, manufacturers are required to address safety-related defects in all affected vehicles at no cost to the consumer. If the recall scope is incomplete, other Kia Forte owners remain at risk of sudden mechanical failure, which could lead to crashes or injuries. I respectfully request that NHTSA review Kia’s recall parameters for this defect and determine whether additional VIN ranges should be included. I am prepared to provide detailed service records, diagnostic findings, and photographic evidence of the oil pump failure in my vehicle to assist with this review. Please confirm receipt of this complaint and inform me of the next steps in your investigation. I appreciate your attention to this urgent safety matter.

The contact owns a 2017 Kia Forte. The contact stated that while his son was driving 35 MPH, the timing chain tensioner snapped, causing the vehicle to lose automotive power. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic where it was diagnosed and the contact was informed that the timing chain tensioner, and timing chain were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.