2022 Kia EV6

I took my 2022 Wind AWD EV6 into Bob Johnson Kia for the required SC327 recall service on Feb 17. I was informed that the service would not be performed because they were having too many problems with critical failures after performing the service on other cars. Specifically, they said they had 7 EV6s that died within weeks of performing the SC327 update, 4 of which were still in their back lot waiting for new ICCU assemblies. They recommended to wait until Kia sorted out the quality issues surrounding the SC327 update. This seems highly suspicious since it's a required recall service. I'm aware that Kia has a design problem with the ICCU and has mishandled service support from the beginning, but I need to understand my course of action and how you recommend I handle this situation.

Brought in vehicle to complete safety recall SC327 per letter that was received. When I got to the dealership, they advised me that it was completed on 1/9/2025 at the dealer that I purchased the vehicle from. This is not the case as I purchased the vehicle in Indiana but I live in Michigan, this was my first dealership visit since purchasing the car. When the technician checked the car, they found that it was not updated for SC327.

Liftgate/Back Hatch consistently immediately automatically closes after opening, and has hit both drivers on the head before able to move out of the way. More detail: to open the back, one pushes a button, the rear hatch beeps, and then it automatically opens. During this, the user often leans inside once the opening is open enough. HOWEVER, recently when the door reaches its apex, it beeps again and immediately automatically starts closing, oftentimes hitting people on the head (thus, a safety issue, and it HURTS). Sometimes one has to re-open the door 3 or more times before it will stay open. Have contacted dealer, and the dealer literally said "the manual says sometimes it won't work when it's cold out." So it's a safety issue (since it has hurt two drivers) but Kia refuses to do anything about it.

This is related to the NHTSA Recall Number24V867. We recently received this notice (a few weeks ago) and were planning to get it taken in. However, before we were able to do so it died with ZERO warning and simply wouldn't start. Had it towed to a dealer, who ignored that there is a recall, said the problem was the 12V battery being dead, and asked for $500 to replace the 12V battery... which was clearly damaged by the defective Kia charging system. So our complaint is two parts: i) allegedly the system would at least warn before dying (it didn't). and ii) in the process of being defective, it damaged other components and Kia is trying to not repair those claiming they're not under warranty. That is, frankly, crap.

I was about to drive to work and was still in the local area when suddenly a message popped up saying: "check electrical system" and "drive speed reduction", not allowing me to drive more than 10 mi/hr, but only about 30 seconds later a warning sound popped up and kept making noise. It was very dangerous for me. I had to pull over and call a tow truck via the Kia app (luckily the Kia app was still valid until 1/15/2025). At the time I reported, the car was at the dealer and there was no response from the dealer.

12 Battery discharging And not recharging while off Charges only when turned on But all other functions as with air conditioning/ heater and alarms workwhile turned off the main battery But battery which runs all functions k n dose not charge it's self and degrades over time. 24v200 recall Ref #sc302 This recall supersedes 24v200. Battery died again after 30 days.voltage went down to 12 volts as normal would be ed 12.8 if working properly This is the 4 th time battery has demishied. Battery was replaced. 1 ,but still dose no g work properly. Have had two recalls that are not on your list. Of problems but I have received from Kia. Check added info. Also if power goes off on the 12 volt car will stop working It's happened twice with this vehicle. Was buy Kia access tow service. I added a cord so I could monitor the off voltage which was isolated to monitor the voltage as there is no way else to do it. When needed to check 12 volt system . I have 9860 mile a on this vehicle. Owned since 2022 march.

The contact owns a 2019 Kia EV6. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was not able to restart. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V867000 (Electrical System). The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V867000 (Electrical System). The approximate failure mileage was 20,000.

The defogger system. The car window’s suddenly fog up while driving and not adjusting the system. Theres no warning the windows start fogging up. I adjust to just front defrost on high and it takes 10 to 15 seconds to clear the windows good enough to see clearly . I took it to the dealership and was told nothing was detected. Mechanic told me he turned it up to 85, my cars high setting is 82, and tested the air temperature stating it was up to 105°. This just started after the latest recall was completed by the dealership. I’ve attached pictures of the windows fogged up while the system was on auto. This had happened 3 times since the first incident with the system off auto as well.