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2023 Kia Carnival

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Kia Carnival do not stand out strongly from the model-year median of 73.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 8 of 50 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports7 injury reports

What owners actually said

50 reports
Mileage unknown · Feb 14, 2025
Chest Clip, Buckle, Harness

The car seat harness fails to stay engaged in a safe and secure position. When tightened to the correct position it becomes loose. I contacted Nuna and they advised I should clean the harness adjuster button from debris but I did that and the harness is still coming loose. I don’t know how many times my children have been transp…

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The car seat harness fails to stay engaged in a safe and secure position. When tightened to the correct position it becomes loose. I contacted Nuna and they advised I should clean the harness adjuster button from debris but I did that and the harness is still coming loose. I don’t know how many times my children have been transported while wearing this faulty harness over time since purchasing our seats in 2021 but we are in our vehicle daily so my guess is upwards of 100’s of times. The manufacturer refuses to take accountability and recommends we wait indefinitely for a new car seat fabric cover, cleaning kit and instructions to alter the car seat for the purpose of cleaning the harness adjuster button ourselves.

NHTSA ODI #11642856

Mileage unknown · Oct 28, 2024
Unknown Or Other

The windshield started cracking while the car was parked and continued cracking over the next week. The crack now runs from the center top, 3/4 of the way across the driver's side

NHTSA ODI #11622340

10,000 miles · Sep 24, 2024
Steering

The contact owns a 2023 Kia Carnival. The contact stated that an unknown fluid was leaking from the left side of the steering column while driving at various speeds. The contact took the vehicle to a dealer where the parts on the steering column were wiped down and the contact was instructed to return the vehicle to the dealer i…

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The contact owns a 2023 Kia Carnival. The contact stated that an unknown fluid was leaking from the left side of the steering column while driving at various speeds. The contact took the vehicle to a dealer where the parts on the steering column were wiped down and the contact was instructed to return the vehicle to the dealer if the failure persisted. The failure returned and the vehicle was taken back to the dealer. A diagnostic test was performed, and the contact was informed that the vehicle was unsafe to drive. The contact was informed that the steering column needed to be replaced; however, the part for repair was on backorder. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 10,000.

NHTSA ODI #11616158

Mileage unknown · Aug 14, 2024
Visibility/wiper

My 2023 KIA Carnival has a windshield cracked even without hitting rock or anything. My vehicle was parked on the driveway overnight. I can prove that the damage occurred without the car moving. I have this issue on my dash cam too. The data is saved with date and time. Kia Findlay Las Vegas refuses repair. It's not an official …

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My 2023 KIA Carnival has a windshield cracked even without hitting rock or anything. My vehicle was parked on the driveway overnight. I can prove that the damage occurred without the car moving. I have this issue on my dash cam too. The data is saved with date and time. Kia Findlay Las Vegas refuses repair. It's not an official recall about this problem. But Similar cases can be read on the Internet.

NHTSA ODI #11608607

Mileage unknown · Jul 31, 2024
Unknown Or Other

The rails in the middle row where the seats connect to, get extremely hot to the point where it is very hot to touch. This is a safety issue that could potentially cause a fire and/or burn my children’s’ feet. It doesn’t matter if the car has been driven for a short period of time or on a long trip, regardless the rails get very…

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The rails in the middle row where the seats connect to, get extremely hot to the point where it is very hot to touch. This is a safety issue that could potentially cause a fire and/or burn my children’s’ feet. It doesn’t matter if the car has been driven for a short period of time or on a long trip, regardless the rails get very hot

NHTSA ODI #11605645

Mileage unknown · Jul 4, 2024
Engine

We drove an hour then sat in the car while it was on for about 30 minutes. The gas tank was 14% full. We started driving again down a bit of a hill & got to a stop light. The car started beeping & said “engine off! Switch to N then start engine” We turned the car off and back on & it started working.

NHTSA ODI #11598816

Mileage unknown · Jun 19, 2024
Structure

Gas door does not open. It is faulty and won’t open when car is locked or unlocked. Unable to open to add fuel to vehicle. It has been giving issues for 3 months. This seems to be a VERY common problem with all KIA Carnivals.

NHTSA ODI #11595394

Mileage unknown · Jun 5, 2024
Unknown Or Other

The metal rails on the floor where the seats slide are very hot and we are afraid it will run our children. It is more in the center near the second row.

NHTSA ODI #11592689

Mileage unknown · May 27, 2024
Electrical SystemStructureUnknown Or OtherInjury

The driver’s side sliding door was closing and crushed my wife between the door and B pillar. It did not retract upon encountering the resistance of my wife’s body, and continued to close. She has bruising on her arm, and shoulder pain. When submitting this report on the NHTSA website, there is a recall for this exact issue. We …

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The driver’s side sliding door was closing and crushed my wife between the door and B pillar. It did not retract upon encountering the resistance of my wife’s body, and continued to close. She has bruising on her arm, and shoulder pain. When submitting this report on the NHTSA website, there is a recall for this exact issue. We have not had the vehicle examined as it is a holiday weekend, and the dealer is closed. Medical attention will be pursued if the pain and bruising does not subside.

NHTSA ODI #11590913

Mileage unknown · Dec 11, 2023
Seat Belts

Kia Carnival's 2nd row seta pretensioners are not working. In the vent of suddent breaks, the seat belts are not latching, and hence not holding the kids in the seats. We have faced this issue several times. Once my daughter came out of seat completely, since the seat belt didn't latch the belt. We took to the dealership(…

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Kia Carnival's 2nd row seta pretensioners are not working. In the vent of suddent breaks, the seat belts are not latching, and hence not holding the kids in the seats. We have faced this issue several times. Once my daughter came out of seat completely, since the seat belt didn't latch the belt. We took to the dealership(Kings Kia, Mason, OH), the technician agreed, there is problem with 2 seats, however, there is problem with all 3 seats. The dealership said they are still waiting for Kia corporate to send the new seat belt latch system, but there is no response from Kia yet.

NHTSA ODI #11559445

Official recalls

4

26V232000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Apr 10, 2026

Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.

Consequence & remedy

Consequence: A fuel leak increases the risk of a fire.

Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on April 24, 2026.

24V025000 · Structure:body:roof And Pillars

Jan 18, 2024

Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.

Consequence & remedy

Consequence: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.

23V236000 · Structure:body:door

Mar 31, 2023

Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.

Consequence & remedy

Consequence: A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.

Remedy: Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.

23V179000 · Trailer Hitches

Mar 17, 2023

Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will inspect and verify whether the vehicle is equipped with a Genuine Kia accessory trailer tow hitch assembly. If equipped, dealers will install a new fuse and wire extension kit. Repairs will be performed free of charge. Owner notification letters were mailed May 16, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC265.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.